Wow! I drove 2 hours to see a car that spoke to me. I had a great test drive, explored other options but ultimately settled on what I came to see. Lilian was my sales professional and I cannot say enough good things about her (& Donnie & the whole team here) Off the bat, I felt very taken care of and respected. Lilian is warm, not pushy, a hard worker and charismatic salesperson. More like her!!! Thank you to everyone at this dealership for making this a smooth transition so I can tow my home! Remember, good things take time!

The service tech Lynn was amazing. She took care of me and treated me and my car with amazing service. She explained everything I need right away and what I can hold off for the next visit. Thank you Lynn youre the BEST!!!

I Love my truck it have a little less things than i am use too. I am GRATEFUL I had a WONDERFUL salesman name DeAndre Cooper was very Professional and knowledgeable about the SUV that I was buying he had GREAT SALESMAN SHIP and a DELIGHTFUL PERSONALITY 😊I WAS HIS FIRST SALES THANKS MR DeANDRE 😊

Any dealership which can provide high level customer service despite an electrical outage deserves 5 stars. You see there was an underground electrical fire in the cables running into the dealership the other day. You would have never known this by judging this dealers customer service.

Ms.Dee and Reynard were wonderful in making sure I received quality customer service and were honest and upfront. Steven in Finance was also very instrumental in ensuring I had what was needed to make a comfortable purchase. Gabe management is superb as his staff are highly effective in customer service.

Only reason this is 4 stars and not 5 is because of the distance from my home. Fran took good care of me and my car and was timely. My old dealer closed due to poor management ( 😕 ) and they were 10 minutes from my home. ( Fran was there too!) This dealer is about 30 minutes but was well worth it.

I recently purchased a vehicle from Nissan of Ellicott City and was blown away by the service, support, and professionalism I received. I had been to other dealerships, but Nissan of Ellicott City made you feel welcome and provided a comfortable atmosphere - they talked to you like a person in a calm manner, rather than the shark like mentality I’ve noticed elsewhere. Every person welcomed you with a smile, kind remark, and engaging tone - I truly had not experienced this at any other dealership. We were people first, not just customers, and it was appreciated. Our representative, Dionne (“D”) Robinson was fantastic - her personality was radiating and made buying a car exciting. She also demonstrated strong knowledge, ensuring each customer felt comfortable and happy with their purchase. She worked hard for us and felt like a team player rather than a “cars salesman”. Overall I am beyond pleased with my experience as Nissan of Ellicott City and would recommend! I love my new car, and even more so that I felt supported and educated on purchasing it as opposed to pressured. Thanks so much Nissan and Ellicott City and the other team members for making our time enjoyable.

D was absolutely awesome.She is very lively and funny. I feel like I made a new friend. She was very knowledgeable and open and honest with us.She made the process painless and exciting.We would definitely come back to her whenever we decide to get a new car.

I took my 2012 Nissan Quest to this shop being a 1st time customer for a recall something dealing with the break like (FREE) then got the call oh my tag lights are out I said repair it $79 for 2 small bulbs then oh you need front brakes & rotors ok repair it then you have 2 small lights in front out ok repair came to $774.09 now I paid it oh but did I say they had my van for like 3 wks waiting for a part finally gets my van I drive it Sunday morning when someone says to me your can smoking I now check the entire van over I’m a very clean person so I notice big oily hand prints on my glove compartment my cream leather seats & black dirt from a shoe all on my driver side so I check the outside of my van to notice I have a dent in my van I reach out to Nissan they say OH BRING IT BACK I do they did nothing to my can but kept it for 2 days NOTHING so here’s still the pictures when I got it back today carper still dirty dent still in bumper hopefully it don’t smoke again I WILL NEVER RETURN BACK THERE I WILL DRIVE TO GLEN BURNIE

Worst. Dealership. Ever. Sold me a used car with worn out parts that I discovered after I putchased it. Unfriendly and downright hostile sales people. Management is arrogant and not worth their word. I was told three different things from 3 different people about a car I purchased. And they used my personal information I gave them in the course of purchasing the car for unauthorized purposes. Go someplace else. I will NEVER EVER go back here.

In June 2021, I traded-in my 2017 Nissan Rogue for a 2021 Nissan Rogue. Purchasing time took 6 hours. I wanted to keep my loan with Nissan Finance and the interest rate I had or lower. Unbeknownst to me, the Finance Companies who the Finance Officer contacted had all pulled a hard copy of my Credit Report. When I left the dealership, I received several alerts from my credit monitoring company. This cost my credit score to drop down over 40 points. I was disappointed...I wanted to return the car and cancel the sale. Buyer be aware.

I had such a great experience at this Nissan dealership! I wasnt satisfied with a previous Nissan dealership two days prior with what they were offering. Renard, the Sales Manager worked with me and his Manager to get to a deal I could not refuse! I upgraded to a New 2020 Nissan Pathfinder SL from a 2020 Nissan Rogue S. You will not go wrong with this dealership. Ask for Renard when you go!

Went to get a new key fob. they also did a 10 point inspection and it all took less than 2 hrs. very pleased. will come back.

Ask for Mr. Shuja, he is the best! I just purchased a brand new Nissan Pathfinder with his assistance. He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. Highly recommend!!!!

I bought a 2020 Frontier 4 door truck and was very pleased with my experience. Found the truck with the specifications I wanted on-line, truck was there when I came in and we negotiated a fair price. The whole process was quick and all done very professionally. Drove out with the new truck after a trade in and I am very happy with the sales folks, truck and experience.

Just recently bought our 2021 Nissan Rogue which my husband absolutely loves. I am not one for online reviews but I have to say this experience was pretty good! We started off around 11 AM and didn’t leave until about 6:45 PM, even though it was a little long and painful at times we got through it. D was our sales consultant and she was beyond great, very personable and was all about her clients. This girl was supposed to be off at 5PM that day but stayed until we were done financing and the tagging process. Towards the end of the sale she noticed that we were starting to get frustrated because of Time and having a puppy at home kept us looking at the clock. So of course she had our backs and was able to get things moving pretty quickly towards the end. All in all we came back the next day to drop off paperwork and D surprised us with our brand of dog food for our pups because she cared so much! Now I have to say that is beyond customer service! I can’t wait to go back and buy another vehicle from her when the time is right for a new truck! Please don’t think twice if you get D as your sales consultant.

Lilian attended to me, she was very receptive and respectful. She took me around the car lot showing me different cars at good prices but the the car of my choice was sold before I got there.

I recently bought a used vehicle from this dealership. Maiya and Renard was very helpful through the process. They were very pleasant and down to earth. Sisto in finance had an awesome personality and worked with my husband and I. I think I laughed with him the entire time. I enjoyed my experience and will look to come back when I am ready to purchase another vehicle.

Very interesting experience. I’m a well qualified buyer and need a car as mine was totaled. One might ask, is this bait and switch? Making an appointment to see the car and likely buy it. The car as found on Cars.com is/was never available since they added a blackout option worth $4k to it. It’s not something you can take off. I asked 10 times via email and text message to provide me the breakdown of the pricing that marches me to the price as indicated. I never rec’d that likely because it doesn’t exist as advertised. Price changed on Cars.com as I was enroute to purchase. I sit in the car for 20min waiting to discuss and nothing.

I walked in to test drive a vehicle with no appointment and a random salesman picked me up. There was no discrimination for my age and treated me like a king. That salesman was David Kissel and couldn’t have had a better experience. Management tried their hardest on getting me a good deal and that’s all I needed to know that I was going to be taking a new car home. Very appreciative of this team.

Service is very good, but I will never buy another car at this dealership. Absolutely my worst buying experience ever.

Go to Renard, CJ or Steve. They are the best!!

Thanks nissan for your great service and your great job I really thanks full you guys best of luck

1 reviewMy first time buying a used vehicle at Nissan Ellicott City was a great experience. Everyone was super friendly despite the sale extending past store hours. Antonio Walker my salesperson did a phenomenal job. He was very professional and listened to what I wanted and delivered. I would recommend this dealership.

Mr. Chaudhry Shuja was extremely professional and knowledgeable of the Nissan Rogue car we purchased and went out if his way to assist us in the selection and purchase of the car. He inspired confidence and was trustworthy in all aspect of our purchase. We commend him in his professionalism. We are grateful to him.

Called the dealership to check on the availability of new vehicle advertised, I was told it was in stock and available. 40 minutes later when I arrived at the dealership, i was told it had been sold 2 days earlier.This was a bad experience so I took my business to Nissan of Bowie who had a similar vehicle, and processed my purchase with integrity and honesty.

Nissan Ellicott City made my first time buying a new car a very fantastic experience. Everyone was super friendly despite the sale extending past store hours. Andrew Wood was a great salesman; he didnt use high pressure sales tactics, and listened to what I asked for. The management team was great and worked their hardest to provide the best deal. I would recommend this location to everyone.

I was browsing cars online when an online assistant set up an appointment for me to check out vehicles. I came in, and the sales staff were very patient while I test drove several vehicles to find the one that was the right fit for me. In the end I decided to purchase a vehicle that I love. Everyone from Maiya and Lee in sales to Sisto in finance were very friendly and accommodating.

My service advisor was great got me in and out in the amount of time given

I was getting my rear brakes and rotors fixed on my Nissan Rogue. It was supposed to take about two to three hours, but ended up taking four. Because it took longer, they gave me a 10 percent discount on my final price. I was so surprised and pleased by that! Keep up the great work!

Got my first car today!! Blessed and grateful for the way Shuja and Steven looked out for me. Appreciate it and I’m serious, anytime you guys want to come to a game, I got you.

Great experience 10 starsSaleswomen Dee was awesome !!!Call me back before they even openedThat’s customer service.And the whole team there are GREAT!!!They delivered my truck at 9pmAwesome Dealership

Very friendly and attentive service. Understanding of needs and wants and they helped me get exactly what I needed

Went to service department. Customer service was awesome

Dionne and Renard were exceptional! Was welcomed as soon as I walked into the dealership. Both guided me through the buying process. I felt relaxed and at ease and confident in what they were telling me was honest and truthful.

Got my oil changed. Me Lynn Fritz was very nice and professional

Shawn did a phenomenal job. He was very very professional. He was very knowledgeable and patient. I’ve been a loyal customer at Nissan Ellicott City for years. They have your best interest at heart, it doesn’t feel like a dealership at all. I have recommended them to all my family and friends. I will most definitely buy my next vehicle at Ellicott City Nissan. They have totally earned my trust.

The process took quite a bit of time, but the folks I worked with were fantastic. The time passed quickly.

Desmin did her thing for me. Didnt force or bully me into something I didnt want. Made my car buying experience awwsome.💯 Go see her you wont be disappointed. Also wanna give a huge thanks to Rex in finance. He definitely kept his word and explained everyone detail to the tee. He said I could let my ride leave because was driving its there..

My experience here was interesting to say the least. Let’s just say that the staff weren’t all on one accord🤦🏾‍♀️

Tony was SUPER helpful. It was cold and rainy the day I came but he still made buying a car a very easy and enjoyable experience.

Maiya was an amazing help and she was really laid back and guided me through everything I needed to know and any facts, I’m definitely coming back

This dealership has done right by my family and I. But I’ve been calling for almost a year, after trading my daughter car in, to be refunded for the GAP that wasn’t used. Seriously, who can I talk too about this matter???

Can’t believe these guys did this for me, I’m so overwhelmed right now, Thanks to RENARD BOWSER, ROBERT BARROW and ANTONIO WALKER I finally go my dream car I’ve always wanted. I really appreciate these guys and the work they do. Thank you so much Ellicott city Nissan .

4 stars because of Lynn, the service rep. She was very kind and professional. I was otherwise dissatisfied that I had to wait almost two hours to have a key programmed when not only did I have an early appointment, but I was told it would be an hour.

Love the service. Came in at 10 with the hopes of getting a car. Walking out around 330 with a brand NEW car. Thanks Maiya and Lee.

Great service, a bit pricey...

Stephanie in the service department did an outstanding job in insuring that the mechanic report on the status of my brake pads was correct. I had already had brake pads done and the mechanic put them in the yellow. Stephanie went above and beyond to have them checked again by the department manager. The break pads were actually at 7 and not 5.

I chose this Nissan location because I generally have good encounters with businesses in this area. This location did not disappoint. Sam was great at helping me confirm the service I needed for my new car. I was there to get a safety inspection and certificate and was quoted an hour and 45 minutes. I was going to stay and wait. They finished in less than the expected time which was nice. The waiting area was clean and check out was quick and easy. Sam gave my copies of the inspection which is great to have. They offered to sanitize my car for a small price (which I declined), but it was a nice offer. I will continue to come to this location for all my car needs. Thank you!

My sale person at Nissan Ellicott City was Mr. Antonio Walker Certified Sale Professional was very great at getting the best deal for our new car and making sure that we my husband and I got the best customer services. I meet Gabriel Nerys General Manager, Mr. Rodrigo Silva General Sales Manager, Spencer Moore Assistant Service Manager, Steven Harps Finance Manager, Robert Barrow Finance Manager. Everyone that I spoke at Nissan Ellicott City were very professional and great people. I will recommend every person I know to Nissan Elliott City. They make sure you get the car you want with a great deal. Thanks to all of the people that I came in contact with and thank you for my new 2017 Audi Q7.Sincerely,Cynthia and Gary Richardson

I worked with Stephanie and appreciated her truth and honestly about the service needed for my car. On my prior visit, I was told I needed brakes. This time i was told that wasnt the case. She could have taken my money and charged me for a service that wasnt needed. Instead she was honest about my service needs. I will be returning for future service because I trust her opinions and look forward to doing business with her again.

The problem in my car was diagnosed correctly and the transmission problem was fixed under the Warranty.

Maiya and Renard were amazing!! They worked with us and were so patient and thorough. They made purchasing our car enjoyable!

They lie to their customers, but they have new staff now however management is still the same...

Very professional team. Pleased with customer service. I was offered a rental car so I wouldn’t have to wait 4 hours there.

It was wonderful experience. Got my 2020 Nissan Frontier that I saw online. Sales person, Shuja was very halpful throughout. Steve the finance manager and Rodrigo the general sales manager were really professional and took great care. Highly recommend this dealership for their transparent and professional way of doing business.

I had a wonderful experience at this dealer, my daughter purchased her car here which encouraged me to purchase my car here as well. Everything I asked for I got, if you’re in the market for a new car you should come here to Nissan Ellicott City. My sales team included Dionne, Rodrigo and Renard and they were astute professionals, I wouldn’t want to conduct business with anyone else.

Renard and Maiya made the experience easy and showed me exactly what I came for. Very personable and attentive. No pressure to make a decision but helped me make the decision that worked best

This dealership has no concern for customer service. I bought a car in early May, and waited over 6 hours to go through the motions of buying the car. Only then was I told that I would not be able to transfer my tags because of the DMVs policy during COVID, if it werent for the fact that I had waited so long I would have called the DMV to prove them wrong, but they were already closed. The change in policy was an absolute lie and I could have transferred my tags, according to the DMV themselves, I know this because I called. I then had to wait for them to be delivered to the dealership, because they wouldnt even ship them to my home. After expressing my displeasures with the dealership they gave me the General Manager, Rodrigo, who then decided the best course of action was to refund me the cost of my new tags, as compared to what it would have cost me to transfer the tags. This was provided to me in late June. I will give them credit where it is due for resolving this action. However;It took the dealership over 3 weeks to cancel out the loan on my previous car. The dealership had already listed my vehicle on the market, even though I was still making payments on the old loan. Almost a month is an unacceptable period of time period to wait. It wasnt until I called, non-stop for 4 days, and got the nameof the person from financing, as well as the tracking number on the overnighted check, that I was taken seriously.I have never received such bad service as I have here, and am appalled at the lack of concern they have about it. I gave this dealership absolutely every chance, and they resolved my issues, but I just want everyone to know that the service here is just not up to par. There is nothing the dealership can do to change this review of mine, everyone deserves to know what they are getting into.

I was late arriving to my appointment but the service advisor Spencer was able to get me in and made sure that I had all the proper services and very professional.

Satisfying, i was told what I needed would take a while

Took much longer than I had expected the day I drop my vehicle off they told me it would take a while but I did not realize it was going to be overnight. They called me later in the day and told me my vehicle would not be able to be worked on until the following day. Once the parts came in the next day it was completed but I was inconvenienced by being without a vehicle for a little over a day.

I had an awesome experience here, everyone was kind, courteous and very helpful!! I’ll continue to do business here in the future. Renard and Dionne are superstars, loved working with them to purchase my vehicle.

Took my car in to the service department and Matt helped me out alot. He is knowledgeable and he is super friendly. He will take of all your service needs with a smile. Thank you Matt for your help today.

Worth the purchase! Thank you Shuja the experience was the best. Love my new car!

It’s been a week since I totaled my car walked in walked out with new keys. They made everything smooth and easy. Mayia and Renard is the best!!!

Ive been going to Nissan Ellicott City for a very long time now. Always happy with the service and the people at the service desk. Last visit was no different. I was able to get an appt fast for the day I requested and I was in and out very fast. Truly very good service and would recommend to any Nissan owner.

My sales rep Dionne was more than excellent. She got me everything I wanted.

Overall very positive experience. It was my first time financing a car and they made the process straightforward and enjoyable. Ceoshay was my representative and she did an excellent job. She was detailed, informative and very kind. Ceoshay went beyond my expectations and made sure I chose the right car that was the right fit for me. Would definitely recommend this place to others.

Great place, Renard Bowser was my first contact, he was great very friendly and professional. He worked out a deal for me to get my dream Jeep and color. He followed up with text and kept me in the loop until it was time for me to come in and pickup The vehicle. When I came to the dealership Renard introduced me to Shawn, my sales associate. I was left in good hands. Shawn was also friendly and professional as we did the paperwork and test drive .

From early in our experience, the whole process seemed shady. Our salesperson, Maiya was very friendly and seemed to be knowledgeable about the cars. The one glaring area that she wasnt knowledgeable about was price. She was able to help us find a car that would meet our needs, but without knowing prices, how was she supposed to help us find something that was also in our budget? We found a car that we wanted to test drive and we were waiting for her to bring it to the front. Eventually she came back and apologized for the wait, but they couldnt find the keys. We waited a while longer and someone else found the keys to a different car that was almost the same with fewer miles. We were told it was a similar price, without being told what either price was. We test drove it and liked it. When we started talking money, it got even shadier. Nobody would tell us how much the car cost. Finally Maiya came back with a printout with the total price. It was more than we wanted to pay, even when we considered what we could get for our trade-in. At this point, they hadnt seen the trade-in yet, but we had gotten a good offer from someplace else. She went back to the manager, who knocked $1,000 off the price. It still seemed high, but when we factored in what we could get for our old car, it was okay. We went to get the trade-in and when they appraised it, they came back with an offer that was about 1/3 of the offer we had gotten elsewhere. The manager then asked if we would accept an out the door offer. He came up with a number we could live with, but the dealership math didnt make sense. He raised the price by $2,000, then gave us savings of a little over $2,000 plugged in a number for the trade - and added taxes, etc. and came up with the number. We were going to buy it.During one of the many times we sat waiting, Maiya asked me to give her a 5 star Google review while she was sitting there. I didnt do it because I was waiting until the deal was done and IMO, asking for a 5 star review while shes sitting with the customer is doesnt seem ethical. I wonder how many of the 5 star reviews here were written with the sales person sitting there.Then we went to the finance guy. I think it was then that we were told that they still had to do the state inspection, so we wouldnt be able to take it until Monday (that was a Saturday). We signed some paperwork but since my husbands name was incorrect, the guy didnt want to reprint everything that night and we were going to do the rest when we picked up the car. That is what saved us. It gave us time to read the fine print to figure out why it still seemed like it was costing so much. It turned out they were adding $1,500 worth of extras that we didnt ask for and they didnt ask if we wanted them.We were going to take the higher offer for our old car and come back with cash when the car was ready and discuss the pricing again since we werent interested in the $1500 worth of extras. On Monday we got a call that it wasnt ready yet. On Tuesday we got another call that it probably wouldnt be ready until Friday. We kept looking all that time because we werent sure the deal would actually go through and because it just didnt feel like we were getting a good deal. We ended up buying a care elsewhere and it was a much better experience and we feel like we got a better deal.

I would definitely come back!!! Maiya and Renard are so helpful. Answered every questions I asked. Really love their service!!!

Great Experience today at Nissan Ellicott City I purchased 2019 Nissan Maxima. MsRobinson, Tony, Steven help me through process. I recommend purchasing a vehicle from Nissan Ellicott city

I had a great experience there today. I would highly recommend this location to anyone looking for a vehicle. The salesman and management were friendly and professional.

Shawn is very patient. no pressure sales tactics. Judy is quick, hardworking and straightforward. They had the car ready in a short period of time. I am satisfy in the transaction.

BRAVO! BRAVO! BRAVO! Ray McLaughlin (Sales Manager) made my experience with the purchase of my 2018 Nissan Frontier totally awesome! I had a great experience, unlike other dealerships I went to. There was no pressure to buy, he was attentive to my concerns and answered my questions clearly and informatively. For peace of mind car buying I definitely recommend my friends and family to buy at Nissan of Ellicott City. Thank you Ray McLaughlin for all your professional yet caring car buying support!

Rich, Bernard and Steve were great!!!

Grateful for their persistence and assistance with the goodwill program!

Awesome deals, reliable cars best sales department youll find.

After browsing online for about a month, I made a leap of faith. I had several options in mind that I could not choose between but after talking to Phil and test driving the cars, I was sold. Human interaction really does make or break the car buying experience. And Phil MADE this experience! He was great! Quick. Easy. Painless. I felt no pressure to buy, all of my questions were answered, and I was able to buy my car on the spot. Ive heard all the stories about the dreaded car buying experience but this was not one of those experiences. I was pleasantly surprised to be in and out in under 3hrs.

Taylor the service manager at the dealership was amazing. I had a few questions and she answered them right away with no BS. They got what I needed and got me squared away quickly! Everyone there made the experience stress free. Thank you for making my experience awesome! Will def come back again with referrals!

Bait and switch on the price I was quoted on. Very slow buying process, took 4 hours. If youre shopping for a Nissan go somewhere else.

Maiya & Renard are an Awesome pair to work with!!! I went in for a 2019 Rogue with about 4000 miles.... walked out with a 2020 Rogue with only 23 miles. This is my 7th car. However my very first brand new car. Im overwhelmed with warm happy feelings. Life is better everyday!!!! New Beginnings!!! Thank you 💖 Maiya, Renard, & Ellicott City Nissan. I will be back!!!

I tell you folks, this is the dealership to be! They take pride in customer service! I have been going there since 2015 for service and purchase of a brand new vehicle. Even though some staff has changed over the years they are still consistently focused on customer service. How many dealers will bring a customers attention to required service that is free? It is a cost to them! I love this place.

Cj is the best! This is my 3rd purchase from leckner and cj helped me in purchasing my second vehicle when I traded in my Sentra. Unfortunately my 2018 Altima was hit and totaled and CJ was my first option to call for a new vehicle. Mind you he works in the finance department now but he had no problem helping me out and getting me back right!!! He’s quick and fast and to sum it all up I walked out very satisfied with a 2020 Altima 🤩. I also would like to thank ceoshay. Even though she was new her attitude was so great and very professional!

Purchased a 2020 Nissan Altima SV. Shawn Lomax was amazing to work with. He made the process quick and painless. Raynard was also assisting and we still received amazing customer service. Zero complaints. Will return and will reccomend

I used to have my maxima serviced at this dealership but now taking it to another nissan dealer. It is impossible to get someone to return your call and you are put on eternal hold. Too bad as I was spending a decent amount of $$$$ for service at this location. This is what happens when you dont answer and/or return a customer call. I am taking my business elsewhere.

The service people were GREAT

We were in and out and the staff were awesome! Come here to get your next car new order used.

It was a pleasure working with Desmin and Renard. The process was easy breezy. Awesome professionalism and great communication! Glad I made them my go to choice to purchase my car!Thanks again!J

We worked with Hugo for my purchase of a 2020 Titan for our bike shop. He was very helpful throughout the whole process and helped us get the perfect shop truck. Thank you for the great service and purchase.-Annapolis Velo

Got a routine maintenance service performed which included an overall inspection, top off fluids and oil change. They did a FREE car wash as part of the service. All done within one hour! Great folks - very polite.-VicMy recent routine maintenance service took over 3 hours and was incomplete.

In the Market for a vehicle, came in an hour before of closing, Andrew Wood was very helpful. He answered all my questions, stayed well past closing hours, while offering to show more cars even though it was cold and windy. Leroy stayed with us as well, Both looked tired but didnt seem frustrated. I know how it feels when you are about to close and a customer comes in last minute. I really appreciated the effort both gave. when it came to the signing everything was explained. I was not pressured into purchasing something I didnt want thats a plus most car salesman push things on you. Im really pleased with the friendly service Andrew knew a lot and was helpful at explaing featurs the car had. Everyone seemed nice the place was clean as well as the lot. If you are reading this review dont think twice go check out the inventroy ask for Andrew if hes not available anyone will do they all seemed nice.

This is a GREAT dealership. I purchased my current vehicle here and I have themperform ALL work done on the vehicle. They are thorough, very courteous, andalways do a great job. Pricing is fair and competitive. they even wash your vehiclewhen work is completed. they are open at convenient times, and are fair and mostof all honest in dealing with their customers. Best dealership I have ever dealt withI intend to keep patronizing their establishment in the future. Really nice group ofpeople where everyone works well together like a fine Swiss watch. No other dealershipin the area can compete with them.

BUYERS BEWARE!!! I BOUGHT A VEHICLE OVER 60 DAYS AGO FROM NISSAN ELLICOTT CITY AND THEY STILL HAVE NOT RELEASED MY TITLE. THEY WILL NOT RETURN MY CALLS. LEFT MANY MESSAGES WITH SEVERAL PEOPLE. I CANT LEAVE A MESSAGE WITH THE TITLE CLERK WHERE OTHERS HAVE TRANSFERRED ME BECAUSE HER VOICEMAIL HAS BEEN UNCHECKED AND FULL FOR WEEKS. I ONLY PUT 1 STAR BECAUSE IT WOULDNT LET ME POST THIS UNLESS I HIT 1. I WOULD RATHER HIT ---0---STARS. RUN--RUN AWAY

Absolutely non professional staff, I left my car for oil change. Tire rotation, service. The work was done non professionally, I had a bad experience, the car was shaking, when put on the road. Next day i called the service centre, I was asked to bring the car again, the tire nuts were not tight properly. It was fixed, again, but the car got the same problem. Although the tire nuts were fixed.Nissan Ellicott city,Stay away..... safe life,

I made appt online days in advance for oil and maintenance. When I got there, they told me they could only do my oil and I would have to come back for a diagnostic on certain days before a certain time. I had to reschedule there. This would have been nice to know prior to my appt so I could have scheduled/discussed accordingly. Also, during my oil change, I normally receive a text/email about any other issues to be aware of (what is good,fair,in need of repair) and I did NOT receive that information.

Chaudhry Shuja and Steven Harps were absolutely great,Excellent experience I would definitely recommend to anyone in need of a new or previously enjoyed car or truck!

Courteous with great service.

Great customer service. My car looks like new again after the cleaning and vacuum. My car runs smooth after the oil change.