Bryce is cool and set me up for success. He deserves a nice raise right before Christmas 🎄.Fred was very helpful as well. He deserves a good raise too.Happy Holidays!

We came in on Sunday to drop my truck off for an issue I was having. On the way out, we saw two suburbans in the parking lot. We have been looking for a suburban for our family needs and as you are well aware, they are hard to come by. We were greeted by Dalton and we told him we were interested in the black Suburban which had the trim package we were looking for. Dalton was quick and attentive to our needs, he advised us we could not drive it because it was brand new and needed to be checked out by the service department first and we then went in and started the paperwork. Dalton made sure we knew about what rebates we qualified for and made the paperwork process fly by. When we were done, Dalton said he would come in on Monday, his day off and make sure the vehicle was ready for delivery. We showed up on Monday and everything was ready to go as promised. We enjoyed working with Dalton, he was professional and kind and did not rush us at any point. We will continue to come to Maita in the future for thie level of professionalism and service.

Our salesperson Dalton has exceptional customer service; he understands the balance of having a sense of humor as well as a strong knowledge of his product. If he didn’t know the answer, he made sure to use his resources find the answer as quickly as possible. He made the experience for us as easy as possible too. Overall, we had a great experience here. Thanks Daulton for all your help, see you in a few years when we trade in!

Wow, got my 2021 Red Mist Metallic Corvette. Wasnt sure if it was going to happen, but it did! The Maita people were fantastic, especially Rich Barbour. He helped me with all my questions, even when I bugged him over the months of waiting and changing the color. The staff were great from the paperwork to the instructions of how everything worked. Thanks guys, your the best!!

Well I didnt plan on buying a vehicle that day, but that Dalton is a great salesman. It was a great experience. Im very happy about my purchase.

I had a great salesman in Nate. The whole crew was nice and helpful. I Had some extras done with the service department and Nick was awesome!

Appointment at 10:15a. Its going smoothly. Great customer experience. If you stop in ask for Fred. Hes a great guy. Also, a deli nearby, Starbucks and phone accessories.

Oil stop messed up my car. Had car towed to dealership Sunday night. Service department was super slammed. Alfredo S. Called me first thing in the morning. I explained what happened and he said he would do his best to get my car checked out. By 4pm my car was fixed. Excellent customer service. I was shocked my car was fixed in such a timely manner knowing the were back logged until end of sept.

Made a service appointment at Maita after a terrible experience at Epic Chevrolet. After the excellent customer service I received here, this will now be my preferred service center.

Service greeted us, was professional, answered & explained all my questions.

I have been coming here for over 17 years and they always provide me with amazing customer service! I have been assisted by almost all their service advisors and each one exceeded my expectations. I feel they are trustworthy and I know I’m in good hands when I come to Maita Chevrolet in Elk Grove. They all seem very knowledgeable, patient and explain issues in detail. The staff who also check you out are very friendly. I’m very pleased with their service and refer my friends and family here.

I can’t recommend this place enough! I had the pleasure of working with Robert and his wife Elisa while purchasing my new Silverado. They were both extremely friendly and very helpful! I’m very glad that I was able to give them my business! I would not hesitate going to this place again in the future!

It was a no pressure sales experience. Raj made sure we had all the information we needed to make a decision and made himself available for us to come back the next day after looking at a different dealership. We felt we had all the details ahead of time and there were no surprises. Very impressed with the overall experience.

I love Chevy, but I went into the parts department today and a short bald guy with glasses and a mustache was being really rude and loud to the customer in front of me, while the customer was talking in an appropriate manner. I didnt want to have to deal with him so I just left, lost my business. I dont know how someone like that can have a job in customer service.

Everyone that assisted in my purchase of my GMC Terrain was absolutely helpful, courteous and friendly.. it was a painless process. Only 4 hours and i was on my way. AWESOME!!!

They got all the work done in a few hours. They also gave me a ride home. It was definitely a great experience.

I always have such a positive experience during my visits. And this one especially they were able to accommodate me and not only quickly get my car resolved. But they even cleaned and detailed my car. Thank you so much Alfredo!

Raj was super cool about everything. I was really impressed with how friendly he was and how knowledgeable about Electric Vehicles he is. We even talked about miscellaneous subjects while I charged my car for the first time.When I go tell my friends where I got my car, I will definitely mention Raj that got me going.

Raj was very kind and professional and made our first car buying experience a pleasant one. We would defiantly recommend him!!

Great people and prices are much better than most of the other dealerships. Came late at night and they even stayed after hours for us. Also, their trade in value was the best in Stockton, Lodi, Modesto, Elk Grove and other nearby cities. Purchase was also very reasonable compare to many other dealerships. Came back for first wash and detailing and they were still very welcoming. Would be back if more vehicles would be needed.

I went in for oil, filter change and tire rotation. Nick thought it a good idea to do three og the 90k maintenance, to which I agreed. I was in and out quickly.

I was impressed with the sales team. Raj was wonderful, patient, and entertaining. The inventory was excellent as was the service. Thanks to all!

Very organized, efficient process. Staff were polite and professional.

Everyone was super friendly and helpful, they answered any questions I had. And they were quick too judge when they saw that I was young like other dealerships.

Maita saved me 1400 dollars on a service covered by the warranty theyre always professional and provide great customer service

Clemente make everything possible and easy .Im very excited about are new vehicle thank you Clemente for such a great customer service 👏 😀

Rodge and Ceasar did an amazing job, and I will be definitely coming back for my next vehicle. They were very transparent on the price of the vehicle, rebates, and monthly payment. I definitely recommend Elk Grove Chevy.

Prices were better than other dealers, willing to deal, extras thrown in and no high pressure salesmans.

Vince is the best. He always keeps me up to date on my car and answers my questions. I had called a couple days before and not sure who I spoke with but they weren’t very helpful. But then I remembered Vince was very helpful last time I was there so I asked for him again and he took care of me.

Excellent, I made a same day appointment and was not in a hurry. I couldn’t pick up my truck by 6pm when they closed so I picked it up the next day.

Ravers was the most amazing salesman. We can’t thank him enough. He explained everything to us in detail and reassured of us every step.

Friendly and professional service. The whole process was painless and surprisingly pleasant.

Purchasing a car was easy from start to finish. Talk to Dante and Daulton, both were great.

My front brakes needed to be done on top of the 45,000 mile check up. At first there wasnt enough time to get it all done. But then Brian called and said they got it all done. What a relief!

They were very efficient, effective and overall took care of me very well and happy!!!

That was my first service done on the truck and I expected to be there a lot longer than I was. There was lots of vehicles in line when I pulled in, but the told me about an hour and a half and thats what it was. Awesome.

I want to thank Nick in the Service dept.once again, for the great service on my 2015 Silverado. I can always depend on his help to service what needs to be done.Thank YouRick Finch

Legitimately a poor business place from the top-down. I’m disappointed in myself for reconsidering their business. Wasted a lot of time with these individuals, twice. Though, I may reside in Elk Grove, I won’t even bring my vehicle to be serviced here. Save yourself a headache, buy elsewhere. Convenience isn’t always better.

Nate helped us and he was very kind, knowledgeable and not pushy! He stayed late to make sure our needs were met.

Service was prompt and everyone had excellent customer service. My needs were met and I was happy with everything

Best service in town, and the only place we go to have our suv serviced!

The employee who called me to tell me my car was ready for pick up did not look at the document before calling me. He was not aware that I had asked for my car to be washed & was not aware that I had no ride to pick it up. I am a senior who is all alone.

Had an excellent experience. Nate and Rich were very helpful and made my buying experience easy and enjoyable. Truly appreciate the service.

Never had a dealership experience that catered to my needs and took care of everything that my family needed while finding the perfect cars

Five stars! Highly recommended! Daulton was very helpful and very easy to work with to buy my dream car. We scheduled an appointment, I came in for a test drive, sat down to talk numbers, it was easy to make the deal. Lindsy in the finance office was very nice to work with as well, made the process very straight forward and as fast as it could be. Within a few minutes of signing all the paperwork I was given the keys to a freshly washed car with a full tank of gas. Very happy with Maita Chevrolet!

Im giving Eric Swanson a 5 star review for returning my calls and giving me his time to answer questions Ive had, and being a straight shooter. Thanks Eric keep up the good work bro.

Very easy, no one push anything on us.

Great customer support and salesperson was very helpful through the whole process. The buying process was very easy

Great service they make you feel like family would definitely recommend to my friends and family

Made an appointment for 10:45 to get an oil change and still had to wait an hour before seeing my truck get started on. Was informed that my battery was bad and cabin air filter needed to be changed (both true) but didnt like the price I was given to replace them so I did the work myself. $249 to replace the battery with one that cost around $169 and $79 to replace a $20 dollar cabin air filter. Now I understand labor cost and everything but some locations offer battery replacement for free or for a small fee and as for the 10 minutes it takes to replace the cabin air filter $59 seems a bit much.

Awesome experience, we are 3 hours away and they were able to stay open for us to come in made it there at 7pm and they were willing to stay for us. Great customer service!

Started through Internet contact with Dan. Very responsive and provided answers to all my questions. Came in the same day to view the vehicle. Dan had vehicle in inspection and on to detail department understanding our interest to purchase. Financing went through and we were ready to buy. Took a quick test drive and finalized our deal. Very friendly staff and positive experience!

Alfredo is the best sevice associate. He has helped me for many years to service all the vehicles i have bought at Chevrolet.

Alfredo always goes above and beyond and super helpful!

Everything was explained to me in detail great customer service and I was able to walk out with a truck out of the year very happy. If your looking for car or truck they are the ones to go too

I was ignored most of my time here. When I was interacted with, I received very poor and rude customer service. They didn’t want to deal with me and it felt like they were trying to get rid of me. This is my first time here. I will never be back or recommend it to anyone.

My husband and I had a scheduled appointment with Dalton to test drive a pre owned Chevy Tahoe that was on the Maita lot. We drove the vehicle and decided we didnt need that much space---the vehicle is quite large. We ended up test driving a Chevy Traverse, and instantly knew it was the right vehicle for us. My husband and I drove off the lot in a brand new Traverse Premier and couldnt be happier to be driving an American made car again (our other vehicles are imports). Dalton was NOT a pushy sales agent and kindly guided us through the process to find the vehicle that was right for us. He was also very kind, patient, and highly knowledgeable; Dalton offered a very enjoyable car-buying process---a pleasant shift from the stereotypical high-pressure experience weve all come to expect from a car dealer. Great job Dalton, and everyone at Maita Chevrolet!

I have a 2017 chevy express 2500 standard cargo van. Still under manufacture warranty and I also have extended warranty. 44K miles. Engine light popped up. Brought it in for diagnostics. $170 for diagnostics. Turns out, O2 sensor fuse was blown. Nothing that I did. They replaced the fuse. Still charged $170. I didn’t read the fine print on the warranty portion. I’ll change to a 5-start if anyone showed otherwise.

If youre in the biz and need reliable help ask for Chip or Nick and give Sam a chance. Theyll be diligent and understanding. I cant say the same for (one person) for anyone in the parts department.

Absolutely Amazing Alfredo = AAA = 5 ⭐️ ‘s = Lifetime ❤️Customer @ Maita Chevrolet 🇺🇸...

Go and ask for Raj!Great salesman very knowledgeable of the vehicles he is selling.Management and finance was amazing as well

My family and I had a great experience with Maita. Everything went very smoothly and I was very happy with my purchase. James Cuba was amazing and was able to answer all of my questions without feeling pressured to buy a vehicle. The finance department was also very helpful and were very easy to work with.

Easy in and easy out. Maita provided a Lyft ride home.

I left the Hyundai dealership to test drive the Trailblazer. They had one and itwas less than the Kona I was considering. Unfortunately they dont let you test drive it without the sales person in the car with you. Due to Covid im not ready to ride around with a stranger. So as of today I am the owner of a Kona! I have test driven about 10 cars in the last month and they are the only place that wanted to do a test drive with me.

Nate was very helpful. I came in very close to closing time and Nate Still was willing to help me. He got me started on the paper work and the very next day I had the keys to my new lease.

James Cuba and Cesar were amazing along with the finance and service dept. Professional, friendly, and personable. All willing to help and answer questions. No rush and not pushy. Highly recommend!

Another excellent day at Maita with Nick, who always takes care of my 2009 Impala. He thoroughly checked it and lubed it and gave it the Rain X treatment and clean. He gave me my Christmas coupon discount. Prices are still the same and have not gone up. I got the car back the same day.

I Highly recommend Brian Shortridge for service advisor if you need service. He treats you with a great amount of respect and is extremely kind and understanding and listens to you. I have had nothing but great experience with him on servicing my suburban. I will continue to service my vehicle at Maita Chevrolet because of Brian Shortridge great person. Thank you

I was met immediately when I arrived with my pickup. My service technician was absolutely fantastic. He kept me informed of the work that was being performed on my vehicle and offered to have my vehicle washed.

Needed front end repair awesome job

This is where we bought my truck, which I love. The gentleman that helped us was great. He got us into a 2016 toward the end of the year in 2015.Naturally, you have to keep up on the maintenance of your vehicle and their service center is great! They will even drive you home if its going to take the better part of the day or longer, then pick you up when its ready.Additionally Maita Chevrolet, is excellent about informing you of any recalls in your vehicle. They send you information through the mail, get you in quickly, and fix the problem for free. I definitely recommend them if you need a vehicle.

I always receive great service at Maita Chevrolet. Service Representative, Brian Shortridge, goes above and beyond to make sure my car is well maintained. Office staff are friendly and knowledgeable.

We worked with Daulton at Maita Chevrolet and it was a pleasure to have done business. The team is incredibly professional, patient and definitely not pushy what so ever. The day before I was at John L Sullivan Chevrolet in Roseville, CA and it was a complete disaster with how unprofessional they are. It was refreshing to deal with the team at Maita and having Daulton as our sales rep was pleasure. I dont ever plan on doing business at John L Sullivan and though Maita Chevrolet is a little bit more of a drive I plan on visiting them for all my services. Thanks again for the great experience at Maita and Daulton well be back to purchase my wifes Blazer in the near future.

They over price their used cars about 2k or 6k over the Kelly Blue Book value. No thanks, Ill pass since I cant make a deal.

Had a great experience at Maita. Everyone was helpful and friendly and made us feel comfortable. Will be coming back for any services to the vehicle in the future.

The sales manager Bubba and Robert were very helpful and made the experience fun.

Alfredo was wonderful. Took care of my car with a smile. My car got back to me in a timely manner.

From the time I called to schedule a service appointment to picking up my car everyone was very helpful and professional.I belive Vance was my service representative and he set reasonable expectations on potential delays due to the holiday which was greatly appreciated.Thank you!!

Great people and cozt wait area.

Maita Chevrolet Elk Grove does NOT care for their Customers! They do NOT value your time! And by the way I have been treated, they do NOT want my business!This was the worst experience I had at your dealership and I will NOT be returning! I had called last week to make an appointment for an oil change. I also informed the Representative I needed someone to look at other issues with my car. My headlights were not working and there was a wind sound coming from my sunroof. It has to do with the rubber around it being a little loose. An appointment was not available until this week at 10:00am. I work at that time but I’d have someone drop off the car.This Monday, my young adult daughter took the car to the appointment. She spoke with Vincent and mentioned the other issues to look at. Vincent gave her an estimate paper and told her he would call me at my cell phone number to discuss the charges.I waited all day for that phone call! By 4 pm I still did not receive a call, which is ridiculous! I can understand an hour or 2, but 6 hours later is a blatant disregard for the customer and the service you are providing!At 430, I called the service department to see what was going on with my car. Vince answered the phone and realized it was me. He stated he was with a customer and would call me back.Finally at 4:56 PM he called me to give me a breakdown of the charges. My headlights are not working because the bulbs burned out. It would cost me $387 to fix, $340 for diagnosis fees and 79.95 for the oil change. I was mortified at my total!He also said the sunroof needs to be replaced for an additional $800. I need a new one because the seal that is loose is only available with a new sunroof. Furthermore, if it rains it could leak so I should be parking my car in the garage. (By the way, I have no problems with the sunroof leaking so I know that is not true.)I was in disbelief! Why would it cost $800 to replace head light bulbs and an oil change? Why am I being charged $340 for diagnosis fees? No one indicated I would be charged $170 for each issue. I would have decided against it. I don’t have that kind of money. When I made an appointment the Representative did not disclose I would be paying fees to check my headlights and my sunroof. Additionally, Vincent did not inform my daughter of these fees. He just handed her a piece of paper and told her he would call me!At this point, I was so upset! I feel cheated and robbed by you the Dealer! Here I am trying to take care of my car and service it at the Dealer I bought the car from, and you all are cheating me with your gouging prices.How can you treat your customers like this? Especially at a time when it is difficult to even survive? How can you mark up papers with charges and not discuss those charges over the phone or in person before hand? Why does it take 7 hours for your Service Technician to look at my car when my appointment was at 10 AM?I was frustrated and in tears! After much debate, Vincent did knock off one of the diagnosis fees, but I still had to pay almost $300 for an oil change and diagnosis. I didn’t even get the complimentary car wash that comes with an oil change. Very Disappointed!Maita Chevrolet Elk Grove - It’s 2021! Do Better!

I had a wonderful experience trading in my Nissan Altima and purchasing my 2016 Honda Accord! The customer service was amazing from everyone and I would recommend this dealership to my friends and family!

I had a great buying experience with Dante Declarador. While test driving, I thought the car alignment is not perfect but theres not another car with the same color and package that I like. Dante went out of his way to talk to the server manager to see if they could look at the vehicle while we work out the paperwork. Although the car didnt get looked at, since the manager said its typical for new car to pull a little to one side so he asked if I still experience alignment issue after 500 miles, I can bring it back anytime to get looked at. I appreciate Dantes effort so I went ahead with the purchase. There was a little confusion with adding up the numbers and discounts at the table but Dante was not the one talking money with me. I thought there was some funny business there when some discounts vanished from the price offered to me versus what was advertised on the website. Having bought a Tesla in the past, I feel that this is something Maita should improve if Maita wants to sell more cars online. The paperwork process was very long due to the discrepancy between the internet price and the price was offered to me. If Maita didnt have any funny business with the price of the car, I would have finished with everything before lunch.

Not the nicest people try to pass the buck u organized made me fell unwelcomed bought a new car and after that nothing but rude crapy service will never do any sort of buisness with them again. U have been warned....good luck

Raj was fantastic. Bubba was awsome. I will be back.

All I wanted was my vehicle looked at and a comprehensive quote on repairs. I was assured id have it by Tuesday 1/26/21. However it is now the 29th and I have yet to even hear from the service writer about any delay, let alone actually receive my quote. I do understand there was a lot to put into it. But thats just an excuse.

Made an appointment but that didnt matter, still waited 45 min until car was taken. I stood outside, waiting, for 20 min before someone came to help. Person that took my car in and out of the service area did not know how to drive a manual car, so they probably did some damage to my clutch. I could hear them revving my engine multiple times throughout the parking lot and in the service area while trying to drive up a ramp. I waited another 20-30 mins, after the office staff received the paperwork, for them to type up the paperwork. I was the one of two people waiting... Terrible service.

Friendly excellent service.

I had excellent buying experience!The staff are all professional, very patience and they are not pushy. I am so happy and my family of the car I purchased! Thank you Dan and your boss for all your helped!!!

I appreciate how professional and accommodating this dealership was to my every situation. I live three hours away, so trying to figure out who would take me to pick up my Tahoe was an issue I wasnt sure how Id solve. They kindly bought me a ticket and picked me up. Problem was solved. They also went through every feature for a better understand of my new Tahoe.

We had a great experience at Maita. They answered all our questions.great customer service. Thank you Gudiel sandoval and Elisa Gala for helping us with all the process.

It was great service. I’m very happy with the team who worked on my vehicle. Only thing that I wasn’t happy about is that my registration, and Insurance card was missing from my glove compartment! And it was there when I dropped my car off

We had a great experience at Maita Chevy. The customer service was too notch and friendly and we were satisfied with services provided.I wrote a review five months ago praising the customer services and no doubt I felt the customer service was pretty good but looking back in hindsight, I cant say the same for sales allowing us to leave there with an outrageous car payment that we cant ultimately afford. Everyone I talk to says we were done wrong by being talked into a payment that might as well cover 2 cars. I dont know id thats the banks fault or the dealerships or both but looking back I regret agreeing to it so Im stupid for that but also I dont see myself doing future business there as far as purchasing vehicles go unless someone can help me lower our current outrageous and uncalled for price. Its jjst robbery at this point and Im in a financial parell now becasue of it. see myself doing any future business with

Service rep was great

My sales representative, was so professional and knowledgeable. I briefly explained what I was looking for and he immediately guided me to the vehicle I wanted. The administrative staff were also helpful and made sure I understood the purchase process. I am so glad I went to Maita Chevrolet in Elk Grove.

Honest and quick. Great experience!!

My experience was Great! Everything was easy peezy.

Raj helped me make a decision to either purchase my leased vehicle or lease a new one. He went out of his way to find the color car I really wanted.

Overall, the expereince was very good. Sales person, James was great. very helpful to my questions. It did taek a while, waiting for finance to be avaialbe. Only issue I had was at the end when I saw a theft/alarm additional charge on the contact that I had never talked about or was explained to me. I caught it, asked finance and he brought someone in and they took it off.Since I got the truck home, I had a few question and text James and he got back to me. He gave me advise and was able to direct me to right resources.

Dahlton was a really pleasant sales person and wasn’t too pushy which made the buying experience great. I’ve walked out of a few dealerships in the past month because sales people will push and be rude, this is totally not Dahlton! Really funny and personable. He sat with us and made sure we knew how everything in our new truck works, literally every button in the truck he showed us what it did. We will be back to buy from him again with our next vehicle. Thank you!

I called the dealership to ask questions about inventory. They were very responsive and even called back later to add more vehicles to my interest list. We scheduled a time for me to come that evening to see the two vehicles I was narrowing down. I arrived at 5:30 that evening knowing that the dealership was closing at 6pm or so. We were able to test drive both vehicles, the Tahoe and the Traverse. They were both fantastically loaded with extras that I think the dealership added, Leather, wheels and audio packages. We sat down and talked financing that evening. We came back the next day at noon to take possession. It was one of the best experiences anyone could ask for. Since then, the check tire pressure light has malfunctioned and they took us back in very quickly in-and-out and made the repair to our satisfaction. Thank you Maita Chevy for all you do every day.