My garage door spring snapped in half. Called them up, they came same day and fixed it there and then. Everything was done in less than an hour the guy took the time to explain to me step by step and gave me a few tips on maintenance. 5 stars overall I’ll be calling EP door co. For any further garage door needs.
Robert Shanks took the call and the service was done expeditiously and professionally.Our Technician was Bryan Gomez and the service was excellent. I would highly recommend them in the future.Bob and Edi Brannon
My contractor recommended this company to me. I had told him about a quote I received from another local company and of my concern about the price. He suggested that I call El Paso Door Co. instead. This has been I process for me though! I know what I want and know how much Im willing to pay for it. The price was definitely better but I dont like feeling rushed or bulldozed and while Victor was nice and helpful, he could be a bit pushy at times. Ill give him the benefit of the doubt and put that down to his knowledge about the product he sells and the fact that he does this all the time. He promptly sent me the estimates for my various choices while he was still here; checked in with me to inquire if I was ready to make a decision after his initial visit; came out in a timely manner to place the order; and was upfront from the beginning about how long it would take for my door to come in. He also walked me through the installation process and what would happen. My garage door was installed about a week ago and I love it! Im so very happy I went the route I did, including using El Paso Door Company. Jose the installer, showed up within the given time window and got right to it. He was friendly, polite and professional. Ive had a very positive experience so far and would recommend El Paso Door Company to family and friends! Thanks guys!
Incredible experience. Never knew so much goes into picking a garage door. Installation was quick. Have not had any problems with our door. Owners are great. Theyre the reason we stuck with this company through this process.
Had two garage doors replaced. From start to finish, about 3-3 1/2 hours. Excellent job. Highly recommend!
They came last year to fix my door (around April 2016). They ended up denting it. I would call and leave a message with owner, Art, and he would never call me back. I even spoke to him a couple of times and he said he would have somebody come look at my garage door. Nobody ever came to look at it. I have called them at least 20 times. Till this day, my garage door has a big dent on it because they refuse to return my calls or come by to fix it. #worstgaragedoorcompanyever
Fast and Friendly staff! Will definitely recommend to all my friends
Bad service. They said door would arrive in two weeks, and it took a month and a half to arrive. Rude employees and salesperson.