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Ro
Review №1

Austin came by to do a free estimate, which by the way is such a nice thing when other places are charging 30 bucks just to take a look. Turns out my GFI outlet just needed a reset. With something as simple as that, Austin was very kind and didnt think it was too much of a bother. Thank you for making my week a little bit easier!

So
Review №2

As a female I was hesitant to call and unknown company for repairs….. I contacted El Paso Garage Door Repair, Rep customer service was excellent Joshua show the next day, got reminder text before his arrival.He check the door determine the issue, gave me the estimate and explained what he as wrong….. he fixed the issue ….. happy customerThank you excellent service

Sa
Review №3

When searching for a garage door repair company, the other company, Dyer was first in the results, so I called them. Their technicians came to my house and let themselves in without knocking, startling me. I wanted to give them a second chance, but they told me that my opener is too old and they would not be able to work on it, but of course, they could sell me a $500 new opener on the spot instead. I politely told them to leave and then I called El Paso Garage Door Repair.Joshua got here quickly, and he was professional and he got my door working in 15 minutes and he gave me some advice on future upgrade possibilities. I will keep this company in mind for when I’m ready to upgrade my opener and I’ll tell my friends about them too.

Ga
Review №4

Broken garage door spring. First time this has happened to me, so I didnt know what to expect. Could not get the car out of the garage for an appointment though...Called this company at 1pm on a Friday, they said theyd be at our house at 2pm that day. They were.That was surprisingly good service.The technician, Josh, was very personable and professional. He replaced the spring, corrected a roller I didnt know was off, and lubricated everything.Im really happy I called this company.

Ju
Review №5

I called to get a quote to see how much they would charge to send someone out here and check my garage door that wasn’t opening and closing all the time, and they said they had free estimates so they sent a gentleman by the name of Austin and he was friendly and real helpful and explained that unfortunately we needed another motor, so he suggested several options we had and said that if we decided to purchase elsewhere, we could have them install it for a labor cost. We decided to go that route. We booked appt for the installation and in two days the same guy came and installed it in less than 1hr an a half. He was quick and explained how to use the new garage opener. I was pretty happy and satisfied. First time using their service, would highly recommend it.

Ma
Review №6

Horrible customer service, it took them 4 trips to finally get my $2K garage door installed properly. They installed several different damaged units. Every trip was an excuse as to it being the manufacturer’s fault for the defects. Going above and beyond is not this companies strong suit as a simple visual inspection prior to installation would have solved the issue and wasted much less of our time. Do yourself a favor and shop elsewhere.

Al
Review №7

I called and they were able to send out a technician same day, who also showed up on time, which was amazing. Austin was great. He took care of our garage door issue very quickly, as the door is relatively new, and that was that. Thank you Austin!

Ad
Review №8

Made the appointment and appreciated the text updates on when they would arrive. Austin was completely professional and swift with his work. He explained to me what had happened and what needed to be done. His punctuality and work ethic impressed me and we’ll be calling back if need be. I highly recommend this company. Thank you again Austin and El Paso Garage Door Repair.

Re
Review №9

El Paso garage door repair recently installed my garage door openers and did an excellent job! One side was having trouble so I called and Joshua came out. What a fine young man! He is personable and professional and knowledgeable and went the extra mile to pair my phone with my garage door openers. Joshua gets an A+ from me for sure. He is a valued employee to you and has great customer service!!!!! I would not hesitate to recommend your company and Joshua to anyone who needs installation or repair of their garage doors.

Ma
Review №10

Brian came out to fix my garage door. Determined the spring was worn out and had failed. He was punctual, friendly and very knowledgeable. My door was fixed within the hour and its better than new. Highly recommend

Be
Review №11

WOW...This is by far the most professional and efficient garage door company in town. I placed several calls to 4 garage door repair outfits in town and only 1 responded in a timely manner. Robert called me and informed me that he would send one of his best technicians in town. Within one hour Joshua identified what needed to be replaced and completed all repairs with excellent precision. These guys deserve a 10 🌟 rating.

Je
Review №12

Great experience with El Paso Garage Door Repair! Bryan was professional and expertly installed my garage doors. Will use them again if needed and definitely recommend to others.

Th
Review №13

Highly recommend! After calling to schedule a spring replacement for my garage door, Joshua showed up the very next day and completed the replacement in less than an hour. He showed up on time, was very knowledgeable, and performed a clean install of the new spring.

Be
Review №14

Great experience from the time we called to completing fixing the garage in one hour. The tech Joshua was friendly and professional, we got a text confirmation at time of setting the appointment. It’s great when someone knows their industry well and one can see it’s being done without hesitation. Came with 30 day warranty which provides the extra peace of mind. Price was reasonable.Thanks!

Ca
Review №15

I could not be happier with the service we received yesterday. Austin was very knowledgeable and had the job completed in no time. After he finished our door was operating efficiently. I would highly recommend this company to anyone in need of a garage door service.

Cy
Review №16

Although this company was not the least expensive, I was very impressed with their ability to make me feel confident in their ability to do a great job. Once I received the original estimate and called with questions, another employee came out to insure that the door I wanted would work for me. I was excited to get the job done and was even more pleased with the Installation that Joshua completed in a timely manner. It is so nice to do business with a company that does what they say they will when they say they will do it. I would definitely recommend this company to anyone who is looking for a quality product at a competitive price.

Ro
Review №17

After failing miserably at fixing my garage door opener myself, EPGDP came to the rescue. Communication was clear - text, voice, email. Pricing explained. I had to cancel our appointment on short notice due to a canceled flight - handled deftly and promptly rescheduled. Austin handled my case and visited me 3x. 1. Asessment. 2. Repair but with wrong part. 3. (An hour later or so) Repair with the correct part. He is knowledgeable, professional and polite. All kinds of payments accepted. My garage door is as good as new. No deficiencies noted. Happy first-time customer. Recommended.

Cy
Review №18

Had our garage door fixed in no time!! Brian was super fast and very thorough. He explained what need to be done and he was super nice! Would definitely recommend this company!

Do
Review №19

I called El Paso Garage Door for an estimate for replacing our 2 garage doors. Austin arrived 15 minutes early (on time went out of style years ago). He assisted me with a minor task that he didnt need to do and gave me a good estimate on the spot. The senior citizen discount made it even better. Thank you, Austin and El Paso Garage Door.

Cy
Review №20

I called and easily made an appointment. The scheduler was very friendly! I received text messages indicating the technician was on their way. Austin arrived on time and was very friendly. He fixed our issue and explained everything in detail. I highly recommend EP Garage Door Repair

Da
Review №21

Amazing QUICK service! I called asking for someone to come out and look at my garage, they were able to do it the following day along with text confirmations of the appointment! Joshua and another gentleman we’re on time and very thorough. They let me know of everything they were going to do beforehand and told me the price. They fixed the concerns I had within 30 minutes! Also were extremely kind and professional. Another thing I liked was there is a 30 day warranty on the repairs done which is great! Great service! Will definitely let everyone I know about this company!

Va
Review №22

Austin was great! He was courteous, professional, and fast! He arrived when he said he would, and my garage door was fixed in 20 minutes. Thank you Austin!

Za
Review №23

Quick and reliable. Austin was professional and explained the process very well. Quality done right.

Ja
Review №24

Julio did a great job. I really appreciate their promptness and quality of the service. I do recommend this company.

Az
Review №25

We recently engaged El Paso Garage Door Repair to install a new garage door. We are extremely satisfied with the finished product. They are professional, attentive and responsive. Josh was on time and demonstrated having all the knowledge and skills necessary to take care of the project from start to finish in the most professional and timely matter.I would definitely recommend them to anyone having any garage door needs!

Ja
Review №26

Great and fast service. Josh did a fantastic job repairing our door. On time and super polite.Had a new issue with my garage door. Austin came out took a look and figured out the issue. Great guy, great company. Thank you.Follow-up to previous review. Had to wait on parts to get my door fixed. Once the parts came in Austin and Felipe delivered, installed and tuned-up my door. Great guys, great service, highly recommend EP Garage Door Repair!

Vi
Review №27

This company is amazing! They installed my garage system professionally and with wonderful customer service. Will recommend highly to everyone.

Sh
Review №28

I give them a 5 stars. Great customer service. Joshua was the guy who came out. He was very nice. He didnt leave any trash laying around when he left. Only complaint I had was that he finished faster than I thought and I had to go back to work lol, Everything looks good and works great. I will be using them again.

He
Review №29

El Paso Garage Door Repair does quality work. Brian was both professional and efficient. He installed a garage door for me, and I couldnt be happier.

B.
Review №30

Very courteous, knowledgeable, and quick! I highly recommend them for any of your garage repair needs. Great service great prices!

Ro
Review №31

Thank you, Im grateful for my new garage door. Felipe did an excellent job by himself and finished ahead of schedule. Great customer service goes a long way, and thats what I received on my garage door replacement. Fast, efficient, and professional. Thanks again. I will recommend your services to my friends and neighbors. Im very happy with my installation.

Ev
Review №32

I am so pleased with Joshua, your company representative. He came out to trouble shoot issues I was having with the garage door opener. He identified the problem with ease. I appreciate his knowledge and understanding and feel confident I will be able to address the problem. Joshua is an asset to your company. Thank you!

An
Review №33

Josh replaced my garage door unit with a new Chamberlain unit for a reasonable price. Very honest company.

ji
Review №34

This is the place to call! Timely service and friendly technician. Thanks Joshua!

Da
Review №35

Good Customer Service. Kevin was the technician and did an excellent job.

Er
Review №36

Fast and friendly service. 100% recommended. They got me taken care of quickly, answered all my questions and took care of the work I needed done.

Ba
Review №37

This company is amazing. My garage doors are old as dirt! They found the right panels, got them ordered and installed them the morning they arrived. They even came back to make some adjustments the same day I called! The young lady who answers the phone is super friendly and both technicians I met were great too, friendly, professional, timely. You get a confirmation text for your appointment. Sometimes it’s hard to find good customer service but this company has it mastered. Big thank you to El Paso Garage Repair.

Jo
Review №38

Great service, only took about 45min and excellent customer service by tech and great pricing

J
Review №39

I had El Paso Garage door come out and install a new door and motor today 2/26/21. My previous motor wasn’t running and my old door wasn’t aligned properly to the frame of the garage and it was broken. I live near a major street and had a lot of street noise and dust/debris come in constantly. I called EPGDR and I had an estimate the same day. They assessed my door and recommended a door with 2 metal sides and insulation in between. The total install took about 3 hours. They removed and took away all the old parts and to my surprise they also took the boxes where the new motor and door came in. The technician cleaned after himself and left my garage how it was he it got there. The new door fits the frame perfectly without any gaps. The street noise is reduced about 75% of how it was before. The motor controls were adjusted to my preferences, and the wiring install looks very neat. I couldn’t any happier with their service. The reviews speak for themselves.

De
Review №40

Fast and easy repair. Quality work and well priced.

Da
Review №41

Called for service on Friday night; appointment was scheduled for the following Monday. Scheduled for 11 A.M., but received call from main office that previous job was taking longer than anticipated. I was fine with that because I want them to do the job correctly. When Josh arrived, he examined the garage door, told me what it would cost and what he was going to do. In my case, replace spring, job took only 20 minutes. I would use them again based on what I experienced.

RC
Review №42

We had a major malfunction of the torsion spring and our door was stuck closed. Joshua came out on Friday (July 2nd ) gave us the estimate and when we agreed on having it fixed, he had all the parts on the vehicle and it was fixed in a timely and professional manner in under an hour!!

Jo
Review №43

Highly recommended for garage door maintenance! Joshua was very helpful and knowledgeable and even taught me a few things. Great customer service!

LO
Review №44

Excellent service!! Geraldo was very polite and helpful. Did his job and cleaned up. Receptionist is also very polite and professional. I would highly recommend this company!!!

Jo
Review №45

This bussiness has an admirable team work . Technician Josh has plenty of knowledge, and is always on time.

Be
Review №46

El Paso Garage Door Repair completed the repairs to my garage door quickly and with extreme professionalism. Josh was my garage door technician, and he was very friendly and skilled. I called with a broken spring in the morning, and it was repaired the same day. I appreciate the effort that El Paso Garage Door Repair puts forth to do a good job at a great price, I highly recommend El Paso Garage Door Repair.

Ha
Review №47

I would like to thank El Paso Garage Door Repair and Technician Joshua for their prompt and courteous service. My garage door springs busted on a Saturday evening. I contacted El Paso Garage Door Repair regarding my problem. I spoke with Robert who quickly set me up for an appointment the following Monday. I was sent a text regarding my appoint and another text on Monday when the Technician was on his way. Joshua arrived on time and began to analyze my issue. He went over the work that needed to be done and provided me with an estimation before he began. Everything was explained to me in detail and all my questions were answered without confusion. The completed work was great! Joshua was very professional, knowledgeable and friendly and is to be commendable for his work. This company is 5 Star all day. Highly recommended.

Ce
Review №48

Great service, Brian did an excellent job installing garage opener.

hi
Review №49

Great servise. Brian was very attentive and helpful. At the office they scheduled my appoiment and the were able to call late but they keep me informed about The progress and stimated time of arival. Highly recomended.

Ma
Review №50

I highly recommend El Paso Garage Door Repair. The entire staff was awesome. Silver, the scheduler, kept me informed from start to finish. I received text messages from their app, notifying me of dates, times, and when they would arrive. Joshua, the installer, was professional, friendly, and completed the job of repairing my garage door 100%... with excellence! He left the job site clean and both doors functioning smoothly. Great company and employees.

Za
Review №51

Friendly employees and free estimates showed up on time overall great service. Veteran owned. Josh was our tech would recommend them and will use them again

Ch
Review №52

Fast and easy website. Great customer service and Joshua was very professional.

Ja
Review №53

Joshua was very professional, on time and repaired my garage door in less than 30 minutes. Explained all my options prior to services being rendered and made sure everything was to my satisfaction. I will continue to use this company for any garage door services in the future. Thank you!

mi
Review №54

Quick and affordable quality work! Josh was able to come and repair our garage door in less than an hour from calling the company to schedule an estimate. Quality work. Definitely recommend this company to anyone needing garage door repairs!

Ch
Review №55

Great company. They came by to do a estimate . A hour and a half later my garage was fixed . Joshua was great. I would highly recommend this company.

Sa
Review №56

Company is amazing. Joshua was my technician and was very well trained . He explained all issues with garage door and also showed any problems that may have happened over time . I love his work!! Seems very professional and on point !! Love his work!! no question asked !!. He is your man!! No doubt!!

Ro
Review №57

Josh gave us excellent service and did an awesome job in replacing our springs. Called and spoke to Rob, following day they came out and fixed our garage door. Highly recommend El Paso Garage Doors.Excellent customer service!

FW
Review №58

I called El Paso Garage Door Repair late in the morning. The person answering the phone was most courteous and helpful. She arranged for Gerardo, a repair technician, to stop by my house that afternoon. Gerardo was exceptionally courteous and professional. He promptly fixed the door. The price was quite reasonable. I highly recommend the company and will use them when the need arises.

Mi
Review №59

Fantastic service! I received a fair and honest quote the same day and had the work completed the following morning. Great price, unbeatable service and Felipe was punctual and prompt. I highly recommend this service, cant say enough!

Br
Review №60

This company is amazing! I think the technician that came out was Joshua. He was really nice, profesional, on time, worked quickly, and I loved the end result. Very friendly and explained everything he was going to do. Im so happy 😊.

Ed
Review №61

To start really courteous as well professional, they are on time to your schedule appointment. Technician sylver is very helpful and knowledgeable. They do a awesome job and highly recommended.

Ay
Review №62

My garage chain broke among other parts and I called these guys. Joshua was great and installed a new system with phone access. Happy wife happy life. I did not get the sense of bullsh*ng and Joshua was knowledgeable and quick. He had 3 systems on hand ready to install. I am impressed. Joshua is also an Army Veteran. Great job and highly recommend these guys. I ALSO RECEIVED A MILITARY discount. Ask for Joshua. He showed me the basic maintenance level things to do and cleaned up after the job. I am glad I used their services.

ca
Review №63

Joshua did an amazing job repairing my garage. I call at 2:00 pm and by 4:00 pm same day was fixed 👍. Excellent customer service.

Da
Review №64

Great service, fixed the problem in a matter of minutes. A+ company!

tr
Review №65

I highly recommend this company. Very professional and courteous individuals. Joshua came through and did an absolute excellent job on my garage issue. I am extremely happy with his work and respect for the job and myself. Any garage problems you have should definitely all be done by El Paso Garage Door Repair.

mi
Review №66

I called El Paso Garage Door Repair and explained to them that I had an emergency with one of my garage doors and needed someone to come out ASAP. Josh (the technician) came out in a couple of hours and fixed the problem. Thank you for always being so reliable.

Ga
Review №67

Was visiting my mom for a couple days and her garage door was a mess. Joshua came in and hooked everything up and explained his work along the way. Super great guy and an Army Veteran!! Thank you for everything and thanks for hiring veterans!!!

Ri
Review №68

Called them to fix my garage when it stopped working unexpectedly. They sent a tech out, Joshua, the same day and promptly repaired the garage door. Joshua kept us up-to-date on the repair and the door works great. Would recommend this business to others.

Jo
Review №69

I broke my cable on right side & Joshua came out & fixed it in 10 minutes or less. He was extremely polite & professional. DEFINITELY RECOMMEND EL Pasp Garage Door again...ask for Joshua 👍

Ma
Review №70

Absolutely awesome company highly recommend to anyone that needs there garage door opener replaced, troubleshooted, and their doors inspected. Will be definitely using this company again.

Jo
Review №71

Joshua from El Paso Garage Door Repair was an absolute pleasure to work with. Transparent estimates, quality work for a fair and honest price, on excellent turn around. Go local, use El Paso Garage Door Repair, you wont regret it.

Ju
Review №72

Excellent! Excellent! Excellent! I called on Sunday and Felipe came to my house on Monday! He was very knowledgeable and highly skilled. He repaired my garage door and opener! Perfect work and more than reasonable price! This company is the BEST! And Very nice!!

R
Review №73

They only took 45 minutes to fix my garage door. He seemed knowledgeable without hesitation. He was also respectful as well. Would call them again if I have problems with my garage door. Reasonable prices. I believe his name was either Joshua or Sylver

Bi
Review №74

***UPDATE***(The owner called me and send another person (who was very polite) to help me and fix the problem, I paid again but I was aware of that)********* I don’t recommend this place, the lady who answers the phone was very nice and the amount of money I paid was ok, but the gentleman who came to fix my garage was rude, I am telling him that there’s still a problem when the garage open/closes and he was just like I don’t see a problem, it have to work like that... The way he said that it is mostly what makes me feel mad! He have to work on his attitude and on how to treat customers well

La
Review №75

Called to get an estimate and they were quick to answer all my many questions and set an appointment. Felipe the technician came early which was awesome! He knew exactly what was wrong and fixed it in less than an hour! Highly recommend!

Au
Review №76

HIGHLY recommend this company!!! FIVE stars isnt enough! Extremely professional, prompt, courteous AND on time! They gave a FREE reasonable estimate, had the necessary materials on hand to fix the door on the spot. I could not be more pleased.Thank you, Thomas and Chris. We will recommend you to our friends and realtors.

Ju
Review №77

Good company to work with. I called their business a few minutes before they opened so when no one answered, I thought, no big deal, I’ll call them back later, but I didn’t have to because a man named Robert called me back as soon as they opened which shows they value customers and their business. I scheduled a tech to come out at 5pm and they were an hour early! Usually you’re kept waiting, but they came and were able to repair my garage door opener on the spot. The technician was friendly, respectful and thorough. He had it repaired in just a little over an hour. We are pleased with the service they provided and will use them again if needed.

Sa
Review №78

Joshua did an awesome job. He was professional and very knowledgeable. He was patient and took the time to answer my questions.

Le
Review №79

Excellent service, professional and courteous... Julio explained it well enough for me to understand what the work entailed as well as how to improve and maintain it in the future. Big plus for me to make sure I’m getting what I paid for and honestly the price was reasonable and fair. Thank you kindly for fixing my door same day and quickly. Totally recommend them!

Oz
Review №80

We made a late appointment (6:00PM) and weren’t sure if they would get started on the work or push a later date. The serviceman arrived and started work right away. He was very courteous and professional. He completed the job and took the time to explain the features even though it was after 8:00 PM. I was impressed. Great service

Sa
Review №81

Excellent customer service! Immediate response, courteous and professional. Thank you! I will be a repeat customer 🙏

Ni
Review №82

Thank you so much for taking care of my Moms garage! So profession and efficient. Will definitely use them again!

Pa
Review №83

Exceptional Customer Service! A same day appointment was made, the tech assigned,Ben, called about 1/2 hour prior, he showed up on time, was extremely pleasant. I had called another company prior & they wanted to sell me a new expensive garage door system. Ben however said it could be fixed & did it promptly. Didn’t try to sell me another expensive system. The honesty, promptness, & pleasantness is absolutely refreshing in this day and age. Thank you!

Br
Review №84

The service technician was extremely professional and did not try to sell me anything I didnt need. Very happy with service and will recommend to everyone.

Je
Review №85

Very good customer service as well as very professional! They did a wonderful job on taking out the old doors, installing news ones and the openers. Julio answered all my questions and explained everything to me. I highly recommend this company. Thank you again!

El
Review №86

Excellent customer service! Company was willing to schedule our visit to meet our needs. Once they arrived he quickly inspected the door and noted everything that needed to be fixed, arranged for repair and took care of the issue that same day! Professional technician and great customer service! Thank you for taking care of our home!

Ji
Review №87

Julio is an amazing tech. I called for a service call to replace a garage door opener but he showed me what the real problem was. Another company had worked on the garage door and installed the wrong springs. He did a quick adjustment and gave me a quote on the repairs. I paid the extra to install new springs and an opener. I am totally satisfied with the work and would recommend this tech and this company.

Ma
Review №88

My garage door broke this morning. It is fixed now. Super fast and efficient Felipe was super cool and explained the details of what happened to our door. Thank you for fixing it in less than 2 hours from the first call. :)

Cr
Review №89

Julio did a great job with repair of my garage door (broken spring). He was knowledgeable, efficient and courteous. I would certainly recommend El Paso Garage Door Repair to anyone in the future. They made the appointment for me online and came right on time and addressed my repair.

Jo
Review №90

Today your worker named Benny did a fantastic job repairing our garage. He was very courteous and very knowledgeable about his job. Very professional too! I would highly recommend him for any garage door repair! Wish there was more people like Benny around!

Ke
Review №91

These guys did a great job. Very responsive to all of my questions. Didnt hesitate to send someone out to look at my situation and give me an estimate. Price was fair. Service was very good, always answered the phone (Tom) and were good about making the appointment time and giving me a heads up. Sean (installer) was knowledgeable and did a very good job; he was also very friendly. I would definitely recommend this company to someone else. Also, I thought they made a mistake on the install (they didnt), but Tom didnt hesitate to send someone out to look at it. Thanks!

Ma
Review №92

Julio and Mark came out to my parents home and did a great job replacing the garage door opener. They were very responsive and professional. Robert took my call initially and set up an appointment very quickly. I highly recommend EP Garage Door Repair.

Li
Review №93

Benny came by in a timely manner. It turned out that I was able to fix what was jamming my garage door. But he was very respectful and understanding. I highly recommend him!

LJ
Review №94

Great professional service! Quick and thorough! Benny did a great job on our garage door. Working in the cold December air! Thank you very much!

Ro
Review №95

Joshua and Felipe provided excellent customer service. Thank you

Le
Review №96

Benny did a great job. He explained everything that was done and taught me how to maintain what he fixed. Very lucky to have an employee so dedicated to good customer service and quality work.

Ch
Review №97

The technician arrived on time. The job was professional and looks excellent. No corners were cut. All necessary bolts and screws were utilized. A pleasure to do business with.Cleanup and removal of old door was perfect. I checked around, their price was in the ballpark with everyone else..Two thumbs up

Zw
Review №98

Very good service by very skilled professionals at a very reasonable cost! I highly recommend them!!

Ja
Review №99

Very friendly, professional, efficient and helpful. Quoted price up front, including labor and taxes. In less than one hour he replaced our broken garage door spring, all rollers, and adjusted the travel limiters. I am very satisfied with the service. Great job!

xD
Review №100

Joshua provided great service. Professional and great prices.

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