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RAC Doors Unlimited
6250B Modesta St, El Paso, TX 79932, United States
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RAC Doors Unlimited
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Le
Review №1

I love my new garage door. Its a solid, well built door. I have been waiting for it since June 23 but it is finally in.

Pe
Review №2

RAC Doors Unlimited, Inc. will be the only business that will repair, and service my garage. Their service, knowledge, and prices are the best. You won’t regret if you hire them need you need their services . Cause from this point on I’m a customer for life. Hiring RAC Doors Unlimited, Inc. has been the best decision I made, should you need them too will be the best decision you’ll make too. Thank you so much RAC Doors... truly a VERY SATISFIED CUSTOMER...

La
Review №3

Have a 16yr old OH door that has been slowly wearing out, then the spring broke. Charles at RAC came the same day I called, replaced the spring, and made some other key adjustments that may probably buy me many more operations on the unit, thankfully. He was very personable, informative, helpful and honest. And very reasonably priced. This will definitely be my OH door guy for life! Thanks, Charles.

Ma
Review №4

The service is always prompt, the job is well done and the prices are reasonable. I know Charles will not try to sell me things I dont need and will look out for me. Thanks for another job well done!

An
Review №5

Excellent customer service. Highly recommend without hesitation. A. L. Martinez

Ro
Review №6

Our garage door became misaligned around 8:30pm. After we unsuccessfully tried to fix it ourselves, we called RAC. He offered prompt and courteous service at a great price. We appreciate you and will give you a call for future needs.

MI
Review №7

Highly recommend them for your garage door needs. I ruined my garage door and they came out and fixed it as promised. I thought I would be S-O-L but they did not take advantage of my situation. Very honest and Veteran Owned Company.We communicated via Phone and messages. I sent in the photos and they came out and did the repairs. Great Job, Thank You So Much!

An
Review №8

The repair work to my garage door was very high quality. Completed timely with parts on hand. Repair needed was explained in thorough detail and pricing is very competitive. Not only was the problem area addressed but some key programming functions of my current model opener were explained to benefit the way I utilize the garage entry door such as the wifi features and auto down functions. All other mechanical areas were checked on the door and lubricated to ensure no future issues and to complete preventative maintenance. I will use no other service than RAC Doors unlimited because the work is simply excellent and pricing is very fair considering how expensive some components can be. The operating systems are explained and the problem areas explained and shown to you so you understand and feel confident of the work being performed is honest and upfront. Thank you so much for the excellent service!

Re
Review №9

Excellent, knowledgeable, friendly, and prompt customer service. I definitely recommend this company.

We
Review №10

Charles Foxx came to my house and immediately was able to troubleshoot a problem that I was having with my garage door. He arrived on time and was extremely knowledgeable. If you ever need to get your garage door fixed, this is the company you want to help you! Thanks again Charles!

An
Review №11

Charles did an amazing job, came to check my garage door and car door opener thru homelink and set it up for us, I had the hardest time…best service ever, thanks Charles 👍👍

Mi
Review №12

Professional and fast. I have used them in the past and I would not hesitate to call if ever anything needed fixing on my garage door or motor. Thanks guys!

Yi
Review №13

I hired Charles twice and both services were great. It was honest work of high quality and the prices were fair. Highly recommended.

Al
Review №14

The garage door spring broke and I was able to get an appointment the same day from RAC Doors Unlimited. Mr. Foxx came out to replace the broken spring and completed maintenance on the door to make sure that it was in perfect working order before he left for the day. Great service at a good price. I would recommend RAC Doors Unlimited to anyone who needs their garage door serviced. Contact Mr. Fox to get a professional estimate.

He
Review №15

Highly reccomended, RAC goes above and beyond for customer satisfaction. Will use for anything related!! A+++

A.
Review №16

Charles is very knowledgeable. He showed extreme care to my garage door. He quickly and efficiently replaced the garage door rollers.He also checked the spring, pulleys, and tightened the belt.Charles is very polite, friendly, and trustworthy. I welcomed all information he gave me to help maintain my garage door.

Ke
Review №17

Highly recommend RAC Doors. Very professional and thorough. Installed my new garage door opener in no time and explained all the details of the door operation and accessories. I will be using them again!

Ga
Review №18

Excellent work and prices. My garage repair needs...

Ir
Review №19

I had a Lifestyle garage screen door installed at my home in Las Cruces, NM by Charles Fox from RAC Doors unlimited from El Paso, TX, and he did a impeccable job and the next day I had 3 people pass by and said they had not seen a garage screen like this before. He took his time to go over the steps in operating the screen door.I would definitely recommend RAC Doors unlimited from EL Paso Texas for any installation of Doors. Very happy customer.Mr. & Mrs. Saiz

Ji
Review №20

The repair man was very professional and efficient, he came right over even though it was late in the evening and the work was outstanding. I would recommend this company to anyone with garage door problems.

Jo
Review №21

Highly recommend! My garage door was not working, so I gave RAC Doors a call. They called me back that day. Rather than immediately coming over and charging me for work, they walked me through my issue and tried to see if there was a way I could fix the issue myself so that I would not have to pay for someone to come out and fix it. I dont think Ive ever had a business try to help me avoid having to hire them. Ultimately it was a problem that I couldnt fix myself. They had someone come out the next day. He arrived when he said he would, and had everything fixed during the time period he said it would be done in, for the price he originally quoted. Now my door works better than it ever has before. Thanks!

Ro
Review №22

Excellent work at a reasonable price.

Da
Review №23

Stay away!! Charles Foxx is a thief!! I gave him $6,000 for a big project and ran away with my money and now he won’t even answer my calls. I recommend everyone to stay away!

Ru
Review №24

Super quick response. Absolutely the most professional. Second time using this company. First time Charles came out and fixed everything perfectly. Second time Steve came out and same great experience! Explained everything that he was going to do and then demonstrated what was done when complete. 100% recommend to anyone here in El Paso!

Br
Review №25

Horrible communication and super flaky service.I called Charles for the first time and he did not answer. Once I left a voicemail, he called back and I explained to him the nature of our garage door problem. Suspecting it was a malfunctioning spring, he asked for me to text a video of the garage door. I sent that video to him on Monday 4/20/20. I did not hear back all day. I called him again on Tuesday, which he did not answer and waited for my voicemail again. He said hed needed to check his warehouse for the part and would get back to me shortly. Another day goes by, Wednesday I have to reach out to him asking if had the part to which he texts back saying he believes he has the part. I asked him when he could come replace the part, no response. He finally replied Thursday morning and said he can come Friday between 930-1030am, keep in mind the first contact was made on Monday. Friday morning comes around and Charles is nowhere to be found. I texted him asking if he were still coming to repair the garage door, no answer. Called him one more time Friday afternoon without answer. He simply no-showed.I called another company on Friday evening and had it repaired by Saturday afternoon. I would absolutely NOT recommend Charles or RAC Doors Unlimited. What a horrible experience and a joke of a business owner. I hope that whatever he was doing while dodging my calls and texts were worth it.

Pa
Review №26

Before you give up on your garage door opener make sure RAC Doors gets a look at it. Charles saved us $$$ because he knows so much more than the garage door opener manufacturer! We are up and running in less than 12 hours. Great people, great local company!

O
Review №27

Had RAC Garage Doors, in El Paso, TX, replace a broken spring on my garage door. The replaced spring (probably used) snapped two weeks after being installed. All calls and text messages were subsequently ignored by company owner. Had to call another company to fix the issue.

Je
Review №28

I needed a new garage door opener. was prepared to wait 2-3 weeks for a contractor to be out, since it was during the COVID-19, Purchased new opener and was notified within 2 days that Steve would be out to repair the next week. Amazing job, clean and professional and was done beynd my expectations. THANKS Highly recommend

Ju
Review №29

We had to chase him down to get our door installed and after the door was installed we have chased him down to get the trim installed for three weeks. I know he had surgery but he told my husband and I that he would have someone come out and put the trim on. We are now paying another company to install the trim, a trim we have already paid RAC Doors for.We submitted our receipt for the work that was left unfinished by RAC Doors and we were never received the refund. We have reached out to the owner Charles and have yet to receive a response. I hate to leave reviews like this but I would hate for someone to go through the same issues.

ti
Review №30

This is the real Tina Hatch. I am completely satisfied with RAC Doors. The review that was posted in my name, I believe, was written by Harrison Ferrell.RAC doors has gone above and beyond!! Recommend Highly!

Ib
Review №31

I highly recommend RAC Doors. They were able to get out to my house, fix the garage door within an hour, explained to me what was the issue and left. Thank you Charle.

Su
Review №32

Our garage doors werent acting reliably. The doors would only partially go either up or down at times, and the lights would come on in the garage on their own. We called RAC and are so glad we did! They came over the next day, diagnosed the problems, and made the repairs the following day. All the work was explained as well as the warranty on the various parts. They set up the remotes and went over instructions for how we can do it as well. They made sure any questions were answered so we feel confident with the new system. Steve and Raul were a pleasure to work with!

FR
Review №33

Mr. Foxx, of RAC Doors took my call of a broken spring on my garage door. He promptly came and repaired the garage door. 5 stars for professionalism, price, and service!

A.
Review №34

*edited* After some issues with miscommunication, my garage is now being worked on, long-standing structural issues are being fixed. I am pleased with the work received.

Ur
Review №35

Great Customer service! Work was clean, efficient, and timely.

Ba
Review №36

We had 2 garage doors installed by Charles and his crew. We had an issue with the installation of one of the doors. Charles worked with us and fixed the issue. He made sure we were satisfied with the installation and all our questions were answered before he left.

ma
Review №37

Great company, would recommend hands down.will get job done no matter what.

De
Review №38

I highly recommend RAC doors. Very professional, competitive pricing and overall, quality service.

Co
Review №39

Very professional and honest. Arrived on time with quality service

Pa
Review №40

Called Charles in the afternoon and he was very prompt! We were extremely impressed how he took the time to explain everything he was doing and what needed to be done. He knows his work and was excellent in repairing our garage door! Would very much recommend him!

Cy
Review №41

Charles did a great job. He was so thorough. He made sure all the bolts on the door were tight. Super nice guy and hard worker! Definitely would recommend him.

Ha
Review №42

Does not pay his material suppliers. Can leave you liable to have a mechanics lien placed on your property. Do business elsewhere.

Le
Review №43

Amazing! This company goes above and beyond. They fixed our garage door and our french doors. These guys have incredible customer service. I will use them in the future and would highly recommend them to anyone.

Ti
Review №44

Paid half down for some gate openers and it took 5 months to get him to come back and install them. Shortly thereafter, I got a call from his suppliers that he never paid them and that they want to lien my property.

Ro
Review №45

I had to make an emergency door service after midnight, I had already called 3 companies who had 24 hour service and no one answer. Glad they did not because I would probably not have been given such excellent service by this company 👍 He fixed the door completely... note I had already fixed the door a year ago with another company snd apparently they did not do it right. Thank you so much and I have recommended you to a few of my friends on social media

Ja
Review №46

He was wonderful, courteous, and professional! He did a great job on our condo doors, 3 of them. I highly recommend!

Mi
Review №47

I highly recommend. He is trustworthy and highly knowledgeable. You wont be disappointed.

Br
Review №48

I recently had the pleasure to have RAC Doors install a 400lb, cedar garage door at my home. Charles and his team were a joy to work with. Definitely the best experience Ive had with a skilled tradesperson in El Paso. They acquired the necessary tracks, rollers and springs from a distributor, then completed a complicated 2 day installation. He stuck to his quoted estimate despite the prolonged installation due to the complexity of the door. I would highly recommend RAC for your garage door service!

Ch
Review №49

As the CEO of RAC Doors Unlimited, I promise our team will always be respectful as we strive to do our best to take care of our past, present, and future clients. We will be timely, provide top quality products at a great value, warranty all work, and provide 24hr emergency service availablilty for all residential and commercial clients.

Ra
Review №50

Very professional and efficient.

Ri
Review №51

David fixed my broken spring the same day, quickly. Very professional.

La
Review №52

Great customer service. Showed up on time. Repaired our door on first visit including making repairs to numerous problems stemming from another company’s improper installation. Definitely highly recommend this company for great service and very reasonable price.

Jo
Review №53

Great company very respectful owner

Information
100 Photos
53 Comments
4.3 Rating
  • Address:6250B Modesta St, El Paso, TX 79932, United States
  • Site:http://racdoorsunlimited.com/
  • Phone:+1 915-259-8795
Categories
  • Garage door supplier
  • Door supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
From the business
  • Identifies as veteran-led:Yes
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