user
Franklin Door & Trim
12140 Freight Ln, El Paso, TX 79936, United States
Appearance
Franklin Door & Trim

Comments
Ri
Review №1

Wish I could do 1 star. They only care about themselves. I just need a hole drilled in a door and they will only do doors they sale you. Trying to steal the money from the lower for the upper. The door they have is way more and the exact same door I bought cheaper. So now they want more for the door and also to bore it. Waste of a business.

M
Review №2

Great service and best price in town on hollow core doors!

Vi
Review №3

I was recommended to this company to purchase new doors there prices are fair. The only thing with this company i took 3 doors to get replaced back in beginning of August up today i still havent got a call on them . Ive called them flew times all they say is we have a machine down and thatthere back up. And well callyou when there done no support for there customers

Pa
Review №4

My boyfriend needed, some door parts, and he found a great selection, and the staff was very helpful. Good prices 👍 too.

Ci
Review №5

If I could leave a review without any stars, I would.My experience w this company I hope is one of a kind, but has been negative to say the least. Customer service is NOT priority. The number of mistakes made with my order and the handling of it amazes me. A month in and Im STILL dealing with it. Im not one to write negative reviews out of spite. On the contrary, Ive given the company ample time to make things right which turns out is a waste of MY time. I would NEVER recommend this company to anyone.

Jo
Review №6

They understand if you need your door close to the length that you need because if you cut the door to much it can become weak. They also are very helpful and understanding. Thank you so much and keep up the great work 👍🤘

Ca
Review №7

Very attentive personel

Ma
Review №8

Everyone in the office was kind and helpful, their staff was very knowledgeable and helped me with all my questions and were very detailed on explaining everything I asked. Their prices are also very competitive and they made sure I was happy with everything, easy enough to say I was very pleased with my experience.

Ar
Review №9

Place was ok. I didnt buy anything cause they didnt have what I needed. But I saw prices. They are very competitive.

Wa
Review №10

New owner different didnt like it

Di
Review №11

Good hardworking guys they are there to help. Support the local before going elsewhere.

Je
Review №12

Nice doors, hreat price

Ri
Review №13

Had all the door sizes for my home

Ro
Review №14

Best company customer service experience. Thanks Tina!

Gi
Review №15

5 star friendliness, 3 star quality.

Be
Review №16

Normally they have the door that you are looking

Da
Review №17

Worst customer service ever.

To
Review №18

Good company

Ja
Review №19

Fantastic

Al
Review №20

Thank you for everything. From the sales rep to the installer and all the staff thank you so much. Super happy with the new doors bought here. Thank you.

Iv
Review №21

Excellent service and good prices

Da
Review №22

Good prices !!!

Gi
Review №23

Good work on measurements, with competitive prices,

Information
16 Photos
23 Comments
3.9 Rating
  • Address:12140 Freight Ln, El Paso, TX 79936, United States
  • Site:http://franklindoorandtrim.com/
  • Phone:+1 915-859-4064
Categories
  • Door supplier
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Similar organizations