Very much needed . I like to buy my smoke cart here too
I usually have an enjoyable experience at this location. There is an employee from Colorado and she is very helpful and very informative. However, there is another employee who is not attentive and always seems to be in a rush. I believe she goes by the name of tiny. I purchased a tiny water bong from her only to find out it was defective . I called to return the same day and she mentioned that she could not return the broken bong she sold me that all she could do was offer 15% discount on my 2nd purchase.Now as we cant smoke or touch any equipment in the shop, how are we supposed to check that the bong is operational?My point is, that I shop there frequently and I as someone who owns a business in the service industry, I understand how important customer service is. In the future I will walk right back out of the store if she is working. A manager for the store reached out. The situation was remedied quickly and humbly. Thank you Gabriel. This is customer service.
Joel was really a help at both locations on multiple locations, thank you for the great service .
I normally have a good experience here. I enjoy my major purchases and the employees are always helpful with assisting me to purchase a new part when I break it (quite often). However, their return/exchange policy for vaporizers and disposables is absolutely terrible. Even though a manufacturer issue is under the return policy on the receipt, they have turned me away several times, inherently taking my money for nothing.
Joel hooked it up with great customer service 🐐
Rude person working there
This place is a rip off, all there torches are defective but they wont tell you, and everything is way over priced, if your looking for better quality and lower prices go to tips smoke shop off of lomoland
An abundant supply of the Umpqua strain of flower. Dogs approved
The dude at the counter was really helpful and friendly. I had been meaning to check the place out and ended up buying some stuff too. Good selection and lots to pick from! Its a bit far from me but I dont mind it anymore because of the good vibes from this place. Definitely will return.
Very attentive and friendly works. Answer your question adequately
Missed out on my cbd tincture sale cause of your one person policy. Had to go down the street and spend my $200 there.
Terrible return policy. If you buy a vaporizer from here, you BETTER love it, because unless the thing is broken out of the box(which is going to be hard given they open your product and test it in the store), they wont allow you to do a return, or exchange.I bought an AirisTech Viva, with a glass bubbler attachment kit, on the 23rd of December. The vape was $75, and the bubbler piece $15. Price seemed okay, but I did see two other AirisTech products that were a bit more expensive, but didnt offer the glass bubbler attachment kit, so I stuck with the $75 one.After taking it home and using it, I was a bit underwhelmed. The vape is fine. Its not great, its not horrible, its alright. I call up the shop on the 26th(day after Christmas) to see if I can exchange it for the most expensive AirisTech product, and Ill happily pay the difference.They apparently have a 2 week period for returns, of which I was 3 days into it. They have a receipt policy. I have the receipt. But because my vaporizer still works, they wont do a return or exchange. I dont even know if that is legal, but I know this is a place you will not want to shop at.DONT MAKE THE MISTAKE I DID. SHOP ELSEWHERE.
Cheap over priced cartridge pens. I advice that you do save your receipt because they will break within the next day. Ive gone to better smoke shops and have gotten quality worth for a cheaper price. Would not recommend this to a friend of mine.
Really cool staff! Down to earth and willing to assist you! Have a good selection of kratom.
Great staff and they have pretty much everything
Dam good cigars and dam good stock on hand. Helpful in finding something you might like as well. I recommend.
Welsh was very helpful, even during this COVID-19 crisis
Always have a good experience here. Friendly staff, quick service!
I love this location. Very kind staff!-lady with the twins 😁
Amazing place. The staff was extremely helpful. I will definitely be returning.
Great affordable prices amazing customer service. I recommend everyone go.
Friendly staff. I hate snoobs that pretend they know everything and speak down to you (bodegas). Not these guys, they are informative but nice. Quick in and out. You guys rock!
THESE GUYS WERE AWESOME. MY FRIEND IS IN A BAND FROM LOS ANGELES AND FORGOT HIS WAX PEN. THE BAND WAS ON TOUR IN TEXAS AND THE LEE TREVINO SMOKE SHOP HOOKED HIM UP. THE STONEBREED BAND THANKS YOU.......
They dont have a return policy! A employee sold me a CPENAIL vape kit and told me I had two weeks to return or extange it if it started messing up. I went in today and the so called manager told me I couldnt return or exchange it ! Horrible business ! The manager said that the employee shouldnt have told me that. That is their problem if their employees dont know their return policy! Never going to buy anything from here. The employees are stupid and the manager was rude and childish.
My GO TO PLACE love them Very nice people good prices and they got some bomm ash hoookaaas💖💖💖💖💖
As, usually always a great visit!!! Great customer service!!!!
Friendly environment and Vanessa was very helpful. Awesome service!
Decent for EPT, but still missing many selections head shops in other cities carry. Overall good experience for the East side.
Friendly service and a great selection of items.
Walked in there about 6 weeks ago to buy some juice. New employees. A couple of guys. Very rude. Turned around and walked out. Went to Alice in Vaporland on Lomaland. Glad I decided to do that. Bought a 30ml bottle for 14 dollars. And on Fridays and Saturdays you can buy (2) 30ml bottles for only 20 dollars. They have a variety of flavors, and nicotine levels. Not like Lee Trevino Smoke Shop. VERY LIMiTED!! And overpriced.
They are always on top of their game! Extremely polite great service
Competitive prices with awesome staff.
Almost never has what I want or need, I always end up going to their sister store over on Dyer afterwards. If it wasnt nearby id never stop in.
This place is legit. cool people and good prices.
Got my flavor vape!👑
Other than Tips... Only place I go
They dont even open at time XD
Super helpful 🔥
Good experience they had what I wanted
Staff is doo doo
Friendly service!
Very helpful clientele
Very convienent
Delicious smoke shop
Great customer service
Staff is friendly & helpful
Small but they usually have what you need.
I get my clove cigarettes from here.
King palms
Stupid place
Nn.Bullock inI,
Not a smoker
Clean fast and efficient good quality good quality products
Great variety
Awsom
Truuuuu