Worst experience in any head shop Ive ever been, and Ive been to shops all over the country, bought a vaporizer and then the manager suggested another, more expensive unit, so I chose that one and the dude would not let me get the one he suggested even though I hadnt even touched the other one yet! In other words I couldnt exchange the brand new never touched vaporizer for the one HE SUGGESTED! incredible! Never go there world peace is way superior just didnt want to wait until 10 to get what i needed

This is the smoke shop I always go to. Employees are very friendly, Joel’s service today sparked me to finally leave a review. Highly recommend coming here, products are always beyond my satisfaction

Had the BEST experience today!!! Mike was so helpful and really knew his stuff. I love this place. Def my fav location.

Joel was really cool and helpful definitely 10 out of 5 really good customer service .recommend this store to all my friends

Very accurate, friendly and attentive staff able to answer all my questions, if you come ask for Joel, went above and beyond service for me HIGHLY recommend

I was very taken back by the fact that these shops sell thc, I asked for cones and he offered to sell me a g so I can fill it up. Once I said no he got upset. Great customer service

This is my favorite Smoke Shop to go to. Always helpful and really cool staff. Great location. Thanks!

Very nice inside, Joelle was very cool he answered all my question and gave me insight on what I should get, he was very helpful, very kind, and very professional

Shoutout to Mike, great customer service 10/5

Great service and excellent customer service. Shout out to Mike for the help🤙🏼✊🏼

Joel helped me and my boyfriend out the other day. Had so much knowledge on the products and overall a super cool guy! Definitely coming back to this smoke shop!

Mike helped me out. He’s so nice :)

Awesome store, has alot of good prices for good quality items! Really recommend coming great customer service as well. Really enjoy coming every week

Joel was awesome, we need more people like him !! 😁

Joel was very helpful on helping me find the perfect product for the right reasons! Great customer service!

Had employee Joel served me very well with the right information and great service. Definitely coming back.

Everytime I come here, gotta wait outside because someone is taking a break. Theyre taking a break right now. Cardboard sign says bathroom break. Been a long bathroom break. And nobody answering the phone either. Only gave 2 stars because the rest if their shops are on point. This one needs new management.

Joel was awesome. Super cool and helped us find what we needed very quick! 😎

This is literally my fav shop! Always has what I need. Thanks for your help Joel

Awesome service, makes you feel at home. Mike l

I’m used to going to the smoke shop and the person behind the counter being stoned but this guy was fried, like unintelligibly zonked. He also was incredibly rude and not to mention the prices for disposable vapes were through the roof.

Joel was so helpful with my purchase couldnt be happier with the service 10 outta 10 would shop here

I went for some element and ended up walking out with more 😅 Joel was very helpful and responsive to all my questions! I like this shop! 👍🏻

Excellent customer service from Joel and very helpful. Got a free glass filter too!!!

Joel was extremely nice!! And pieces are the best in town.

Awesome staff and very nice selection. I was in and out in less than five minutes and got everything I needed. The young lady that helped me was efficient and very pleasant

Cool people always coming through with the supplies

The staff had some outstanding customer service. i had to opportunity to speak with a worker by the name of Natalie i believe and she was very tentative and helpful when i was selecting product. she definitely was knowledgeable in the different selections.

Rip off shop fr

The guy that was the cashier was not very helpful. He was on the phone the whole time talking about his baby momma problems. I didnt feel comfortable asking him questions. I like it when the girls are there. They are very informative and their costumer service is on point. Sadly he lost a good costumer today.

I had bought in herbal Vape on Saturday. Right as I took it home I found out the product that I had just bought did not work. I paid $75 so I took it back immediately. The man at the front desk said OK will take a look at it and it should only take 48 hours The man at the front desk said OK will take a look at it and it should only take 48 hours to test the product and asked to get back with you. It’s been four days and they haven’t tried to contact me once nor update me on what’s been going on. Not to mention they took my receipt but I have a picture of it just in case something like this went down. At least keep your customers updated so they don’t have to chase you around for answers that’s what makes people not want to come to your business.

Great customer service! Garron, the employee at the shop, is very helpful and personable. He is very knowledgeable and had an answer for all my questions.

Don’t say you can return defective items.When I have a receipt from a vape battery that’s I boutght a few days ago.I go to the sote because it’s not charging. They look at me like I’m trying to get one over on them. Took the guy 3 calls 15 min of test time. Really I just bought another and left. This place doesn’t honor their return policy reporting to BBB

This place is cool, they always have cool lighters and a nice glass selection. Convenient location is a huge plus

Employees are friendly, knowledgeable about their products, and always seem happy to help.

Nice setup and very friendly but make sur3 you do your home work first before buying anything because as friendly as they are they lack knowledge on there products.

More expensive than other smoke shops, but good quality items! Very friendly service too!

Prices are worth the drive, doesnt matter how far you have to come.Great smoke shop.

Crazy awesome vibes this shop is where Im at most of the time. This shop has a selection of everything choices choices choices. On top of haveing a bazillion things they are the coolest service around superduper knowledgeable really its an oasis in a sea of ignorance

Everything is organised. I was treated very nice. Found exactly what i was looking for. Really good products. I definatly recommend ppl to go and check it out.

Friendly and fast service hands down no b.s. here

Friendly staff every time I go in. Knowledgeable workers. #1 smoke shop in el paso

Love all employees here! Very knowledgeable

The cashier is ridiculously cute

Every time I go during the day their doors are closed and locked when the sign says its open and they dont answer the phones when you call its so annoying I always just end up going to up and down or a corner store across the street

Dont give them your card! Theyll charge the wrong amount and then not refund the money. Filling a report with my bank now.

Best CBD in town

They were closed at like 3pm. Not good

Good place very friendly

Great customer service awesome feedback

Small little shop lots of tobacco products, not much vape kit products

Good Spot like the Inventory

Great value

No complaints, excellent service

Very friendly and helpful