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Texas Boombox Factory
150 N Piedras St, El Paso, TX 79905, United States
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Texas Boombox Factory
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An
Review №1

Worst place too come for anything. Had a stereo placed. And In 3 days it messed up. Had too go back. Dont buy the speakers! They dont work! And when you try to take them back they charge you a fee of 15 percent even with receipt and labels and everything it came with.

Ra
Review №2

I went in for tint and the guy that I spoke to from tinting, was very knowledgeable. However, the guy at the front desk really didnt seem to care all that much and was consistently disrespecting the owner in front of me and second guessing everything that the owner was doing. He also has no idea of whats going on for their workload. He told me over the phone that my wait time would be 30 minutes for the one window that I was tinting and I arrived in 5 minutes. Once i got there, all the guys in the back told him that they were backed up but in 2 hours they would have it ready. It took them 4 hours to have my one window tinted and then when I arrived, it took them 40 minutes to allow me to pay because they told me to wait while they installed a vending machine through the door.

Da
Review №3

The customer service is great. They installed my speakers I bought from there and they are awesome.

박창
Review №4

The business is clean and the quality of the product is good.

Ju
Review №5

Theyre very nice the have very good prices and polite

Ma
Review №6

You call and ask for price and when you get their they tell you another price they charge you double thats a scam.

Va
Review №7

If I could this place no stars I would, I took my car here around 9am to tint my car. They told me it would take 2 hours ....I called them around 1pm they said it still wasn’t ready. I Finally decided to go and see what was up around 4pm and they didn’t even tint my car. I checked my snap shot from progressive and it shows that the car was driven to 4 different locations from 9:27 am to 1:05 pm . I don’t trust them and the owner told me, that my car was never moved. But if it wasn’t moved then why didn’t they just do their job??? DONT GO, WOULDNT RECOMMEND

Ro
Review №8

Good fast service at reasonable price

He
Review №9

Very helpful even got a tour of the place!

Ed
Review №10

Too much money. All trins. No good

Os
Review №11

Took forever with the install but i do have an older model so in the end was worth it.

Da
Review №12

Frist time Ive been there. The employees were very helpful snd they installed my speakers in good time.

Ke
Review №13

Terrible service DO NOT GO! this place will rip you off. They Sell stuff way above the price it actually cost and when they install they give you “warranty” but when I returned because led lights weren’t working they said no warranty because they don’t know the problem. 0/10 customer service and owner was very rude

Gr
Review №14

Great customer service and even better work. I took my amp to get repaired on Friday and it was ready on Saturday. Fast service and great repair work. I took my amp to get repaired at T&R audio and they took over a week and a half and didnt even look to see what the problem was. Always excuses for them. So I picked it up. I called Sun city Audio and told me that the tech could check the amp that same day, I went and was told the tech wasnt there, wont be back that day and they didnt know when he would return. So I went to Texas Boombox at noon and had it ready the next day by noon. No excuses like the other so called shops. If you need repairs or a brand new sound system I would definitely recommend TEXAS BOOMBOX!! THEYRE AWESOME!! And great pricing too!!! Definitely go to them from now on!!

Da
Review №15

Impressive amount of boxes available for speakers for all types of vehicles.

Ra
Review №16

Been a customer since I was a kid of Mr. Wong Walked in just to get my stereo checked Of a car I just got and came out with a complete new system😁👍👍! Sounds awesome and looks great!💪😎🚗🔊🔊

Bu
Review №17

At first, I was put off from reading all the negative comments but I am extremely glad that I decided to go and check this place out for myself.I had an overhead DVD player installed in my wifes Expedition.Their customer service is outstanding and theyll gladly discuss multiple equipment options; they arent pushy about any brand in particular and they are open about all prices on their items. The install itself was speedy for what I had done and my vehicle looks like it came equipped with the unit.I have had the DVD player installed for a few days now and have had no issues with the unit or any other aspects of the install. My children love it and it looks great.This place looks burnt down because it was, they had a fire several months back, but dont let that or the negative comments run you off; they are professional technicians with professional equipment. I will be returning.Thank you.

Ju
Review №18

🔈🔉🔊🔊🔊😍

Do
Review №19

Worst service Ive ever seen I wouldnt expect this from a company. Paid to get a audio system installed in my truck.. they took everything apart without knowing what they were obviously doing ended up burning out my stereo cutting the wiring harness and to make things worst the owner supposedly took all responsibility gave his word that he would order my stereo from online he had me fooled for a month me believing his word. Ended up going back to the shop for my original stereo and till this day I have no sound in my truck its been 2 months now. This isnt even the whole story its just ridiculous that I went in wanting better sound and I ended up without any at all.

Ca
Review №20

Good serviceThey have all needed to service, and sell auto radios and more. They actually supply boom box items to all other El Paso stores. Mr Hwang, manager, is very helpful and gracious.

Al
Review №21

My place for Audio,Video & Security parts.

Jo
Review №22

Horrible customer service. I called and asked how much to install an amp and a sub box. They quoted me 45 for the install plus 15 for a hi-low converter. As soon as I got there they told me it would be 65 for install plus 15 if I needed the converter. I confronted the manager about the price and he immediately dropped the price to 60, plus an extra 15 if I needed the converter. I wasnt too happy but decided to stick around. He told me it would be ready in an hour so I waited on a broken sofa in their waiting room. 45 minutes later and my car was still outside. I asked for my car keys and left. Never again will I walk into this establishment.

Jo
Review №23

Great deals at affordable prices. Met owner and his brother both amazing people. Highly recommend their services.

Ed
Review №24

I stopped by for a system the girl LIZA was very helpful and friendly able to answer all of my questions. She took her time and was very nice. I got great prices and was very happy with my kicker system.

Ch
Review №25

I went yesterday at 8:30 and waited for them to open at 9 gave them my info and was told it would take 2 hours to put an alarm on my car instead I waited for 5 hours or more for my car to be done and worried if I make it to work on time the sad part management never once offered to see what was going on they just went about their business like nothing people even came in after me and left before me I was there all the way til closing I won’t recommend this place to anyone their customer relations skills need to be worked on big time and he didn’t even offer me a discount for the long wait or an apology so sad never again if you do go there make sure your off that day or have other arrangements to go somewhere

Cl
Review №26

Waste of time and money. A whole star is too much. Terrible service from the owner himself. Damn shame. Rude. Yelling. Hitting my car to say it was an electric problem when it wasnt. Even dented the panel. And said it was cuz my car was old.. I just need a damn alarm. Never again. Went back 3 times. And each time shotty workmanship

Ni
Review №27

Mr yang and his crow are very friendly

Ha
Review №28

Terrible performance. Went for tint removal for my car. The worker who was asked to move my car did not even know how to remove a parking brake! He tried to drive the car with parking brake applied nearly ran me over in my own car then would not get out of my car after asking him twice to get out. Third time i had to yell at him and nearly had to yank him out of my car because he would not budge. If they cant drive a car what makes you think they can install anything right. Yall should just avoid the headache.

Cl
Review №29

Good service and good job

Mi
Review №30

Love this place

Al
Review №31

If you are going to purchase anything pay for it before they install it my system went from 650 to 900 +. Nothing I can do since they did wire everything when I got the bill I went with their financial thing ended up pay 1200 for 2 10 kickers amp & that’s it I disputed with the financial got some money back when I was getting everything installed we were scheduling for some TVs & component installed not happening they lost my business

Al
Review №32

I replaced my vehicle alarm system. They were prompt. I am happy. The price was fair. I was given a good warranty

Ma
Review №33

Bought an alarm system there and got it installed. Left the place and my car was giving me electrical problems. My windows were not functioning correctly. I returned for them to check it. Everything was supposedly ok. I left. My windows continued giving me attitude. Couple of days later, my windows wouldnt work, my a/c went out, and lights stopped working. Everything electrical ceased. Took it to a shop to figure out the problem... Turned out that the installers at Texas boombox drilled a live wire to my door causing this mishap. So with that in mind, DO NOT GO TO THIS PLACE!

My
Review №34

The staff is great the owners not so much. Great prices and excellent service

ra
Review №35

They broke my dash its taken 3 months to get a replacement dash. Bad costumer service no one speaks English. Just a bad all around experience....got ripped off 75.00$

No
Review №36

I work here so of course I love it

Ar
Review №37

Fast service they just got another life customer

Ch
Review №38

I am. 😞 on the custom box they made me.

A
Review №39

They sold me stuff I didnt even need for my stereo system! Cant get refund! THIEFS!

Ma
Review №40

Never coming here again. they said it was gonna take 1hour to install steppers on my truck 5hrs later I finally got them install. worse place bad service

In
Review №41

Good prices...found what I needed

Ta
Review №42

Great place for car and truck audio!

ro
Review №43

Worst place ever ! Let me spare you and please dont waste your time here! If I can put no stars better. Went in to have a DVD and a navigation installed and it worked for a day and then didnt. Went in on Monday and where telling me it was probably my Bluetooth that messed it up. Really!? And was told well what do you expect you get what you paid for!? What!? And then said I need to get a more expensive radio. I had been there since 9am and then by that time it was 1pm! I wanted to go home I was like let me deal with this tomorrow. As soon as I entered my vehicle I noticed the radio had a huge deep scratch on the screen! I lost it by then. Still have to go tomorrow with my husband to resolve this issue. Complete bull! Please dont waste your money or time here!!!

We
Review №44

Still paying on a sound system that blew out 2 months after getting it and having them install it

Al
Review №45

Great service from Jorge very helpfull and knowledgeable

fr
Review №46

Customer service and satisfaction second to none.

Ri
Review №47

Been going there for all my elecktronicks installations

Ja
Review №48

Misleading title I dont care for it its a car stereo place has nothing to do with boom boxes

Da
Review №49

Best prices and service

Je
Review №50

Good 🤔. Price s

El
Review №51

I found what i was looking for sub box terminal

Mi
Review №52

Worst place to get your system dont waste money or time worst customer service

an
Review №53

Good people, speciality the intallers.

Ca
Review №54

Super prices and service

Lu
Review №55

Nice customer service.

Ar
Review №56

Great place, fixed radio problem, window tinting, an d even home speaker repairs

H
Review №57

The prices is ridiculous is double and some item are refurbished

Do
Review №58

Too much for a Open/ Close door Switch $160+ dollars.

Sa
Review №59

Fast installation.

Da
Review №60

Good

Jo
Review №61

Way too slow on helping customers

Da
Review №62

Installed a alarm systems 2hrs has becomeb3hrs

La
Review №63

I was waiting for hours for them to install my stereo just for them to tell me they had to charged me $180 more pluse what they had already charged me this is ridiculous it took them an hour to let me know that

He
Review №64

Horrible, took 8 hours in a span of two days to install, receiver.

Ar
Review №65

Installation took a while but was made up with customer service. Just make plans to drop off before going.

Ma
Review №66

Great Customer service

Je
Review №67

Good customer service

Ce
Review №68

Weak wast of time service

Ja
Review №69

Mr Wong is a funny man

Ri
Review №70

Wholesale prices on car audio and accessories

Ma
Review №71

Good prices

Ka
Review №72

Terrible job disgust service polarized my car 4 times to be able to leave it more or less well 0 recommended

Ed
Review №73

In my personal experience they took good care of me, they advised me by telling me that it was better for the kind of sound I wanted, but it took a lot of time. I waited almost 7 hours for my car, and in what I was waiting for I saw two people claiming that they were wrong .So I did not like it because I paid enough for something that was not what I expected

Ja
Review №74

Very expensive and very bad install service

Em
Review №75

I recommend the Duros in music equipment in Paso Tx, thanks to Saùl for the good customer service and the best, good prices! ✌👍👌💪🇵🇷

cr
Review №76

Buy a stereo but the truth was cheaper in the center but it is much better quality and guarantee in texas boombox

An
Review №77

Friendly and informative staff.

Ju
Review №78

Good attention

Sa
Review №79

Great service

Po
Review №80

Big trademark

Jo
Review №81

Excellent!!!

Ye
Review №82

Quiet

Information
100 Photos
82 Comments
3.7 Rating
  • Address:150 N Piedras St, El Paso, TX 79905, United States
  • Site:http://texasboombox.com/
  • Phone:+1 915-542-1300
Categories
  • Car stereo store
  • Window tinting service
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:10AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
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