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Soho Audio & Alarm
12285 Pellicano Dr Ste. A, El Paso, TX 79936, United States
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Soho Audio & Alarm
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Gi
Review №1

Went in to see about stereo wiring help for my sons 2003 F150. The guys were extremely helpful and advised me on how to finish wiring the stereo myself and even quoted me a very reasonable price for the install in case I couldnt finish it myself. Didnt try to pressure sell me anything just good old fashioned customer service. Definitely recommend them.

Me
Review №2

Great place. Good people. Great prices. And very good installation.

Et
Review №3

Great prices the workers take pride in what they do and make sure all your questions are answered Mel and Anthony made sure I left satisfied and they are very knowledgeable on what they do

Lo
Review №4

Wow, went in to get a quote for an alarm and possibly a new audio system, had to apologize for bothering them after Someone named Andrew had to cuz at an employee for trying to ask a question for me. Dont bother them when hes busy, it stress him out

Ar
Review №5

The guys really did an awesome job. Cant wait to upgrade.

Ma
Review №6

A++ service, strongly recommended! I had just visited them after issues with an alarm installed at another place. Every time I called, someone answered and answered all my questions. Ending up having to need service from the owner himself, who is very knowledgeable (theyve been open for 30+ years!) and I appreciate him taking the time to answer my questions. Everyone is very helpful, respectful, and knowledgeable, or will help to find the answer to your questions. Will return when I need a new alarm!

Al
Review №7

Super knowledgeable friendly. Experienced. My 1st choice in elptx.

Br
Review №8

Very happy with my experience here @ Soho!Service and quality was all on point. Mel did a superb job hooking up my Jeep and figuring out the massive amount of crazy wiring that the last installer did. The radio selection was suggested by the shop and it was the perfect fit for my rig. They even went as far as tuning my new radio for me and fixed the faulty rock light that needed attention. Cant complain about that. I dont usually praise shops here in El Paso but THIS shop is worthy of your time and money. Dont waste your time elsewhere. This is the place to get it done right the first time.Thanks again, guys. Youve won another repeat customer!

Sa
Review №9

These guys were super friendly and professional. I would recommend these guys to anyone out there. They got me the same day and the costs were very reasonable. Thank you Mel for your help!

ro
Review №10

BIG DOGS helped me on the spot and fixed my problem. Highly recommend them! Thanks Andrew and Mel!!👍

Ma
Review №11

Good people and good swrvice

Ri
Review №12

Called and got installed all in the same day. Didnt give me no hassle or nothing, the staff was cool to be around also great team they have drove up and was immediately impressed by how fast I got service for a good price. I will definitely be coming back for future installations and recommending these guys to my friends for their vehicles thanks again guys.

Ti
Review №13

Went for a new box and ended up meeting some amazing dudes that know what they were doing and talking about I ended up getting my wires redone as well and the whole time they were teaching me about what they were doing showing me how everything works and all for an amazing deal I mean hell they were dope people who knew the knowledge and they didnt make me feel wrong or dumb about my mistakes I did on my wiring they showed me how everything should be without being rude or laughing at the little guy I highly recommend going here definitely worth my time

OG
Review №14

Went to get an alarm and audio there very unprofessional.Alarm doesnt work as well and the speaker sucks.I couldnt get a refund.They told me to sell it on the internet?Go somewhere else if you dont want someone drinking on the job while installing what you bought.Real careless with the clients vehicles.

Br
Review №15

Your go to ( locally owned and operated) place for all things car, stereo, alarm and more! Excellent customer service!

Va
Review №16

Andrew was very professional and knowledgeable in Car Stereos and equipment needed for my vehicle. Would definitely recommend to friends and family

Li
Review №17

Very welcoming and don’t over charge you for whatever service you are having done. Definitely will keep going here and will always recommend.

Ni
Review №18

Took good care of me and for prices.. I recommend coming here

Re
Review №19

My experience was wonderful. The people there are so customer-friendly and very knowledgeable and know what they are doing. They also have good prices for the equipment everywhere else I went prices almost doubled. I recommend Soho audio to anybody whos looking for good quality Equipment and work in a timely manner.

Al
Review №20

For all your Audio and Alarm needs. Highly recommended. Very friendly and knowledgeable on all their products got 3 vehicles done 2 car stereos with amps and speakers and 1 got the alarm and keyless entry. All professionally done. No wires showing. Explained wire functionality and how to use. Will be back. Thank you Soho Audio and Alarm.

Lo
Review №21

Very profesional and great customer service.. Will go back

Ke
Review №22

Awesome workers, friendly, fair prices and helpful. Way better than audio express

Je
Review №23

I was recommended here by a friend to get my first system and all I can say is Wow!! Dont even bother with custom sounds or any other place. The great guys here gave me a super great price and Scott works fast and does a damn good job to boot. they are very friendly and they use quality materials. I had a great experience here! I would recommend soho to all my friends and family. at least check them out before you pay outrageous prices at c.s. youll be glad you did!

Da
Review №24

Best place for good systems.

os
Review №25

Best place in town!! Awesome place Duane know his stuff and will take care of you!! Affordable and doesnt mess around like those other places!! 10 stars!!!!!

Ni
Review №26

No idea what they did but everytime I use my system it pops a fuse. Cant even use what I paid for. Taken back several times and never figured out how to fix it. . . .and now stuck with it. Dont go!!

91
Review №27

Decent audio shop if dwaynes in a good mood he might give you a good deal..

E
Review №28

Scott was very helpful with setting up my video stereo receiver. He was very knowledgeable and adapted to my late time schedule very well. The pricing at this place is amazing and I plan on recommending them to my friends. I want to get speakers installed now and I look forward to my next visit.

ga
Review №29

Awesome place.. very knowledgeable staff. Excellent service .. very reasonable prices. Very professional all Round

Sa
Review №30

Excellent service great products 👍💯 will definitely return for my other vehicle.

Le
Review №31

Great place for an alarm system and they do go above and beyond to make sure the customer is satisfied

Jo
Review №32

Excellent customer service .. Ask for Mel. .He will hook you up. .He hooked up my system on my convertible Camaro and Im satisfied completely..

Ju
Review №33

This advice is for Soho, dont decal your Vans and then put idiot drivers in them...

Ja
Review №34

Very good place ....Highly recommend this shop ...The customer service and experience is exceptional.... Will definitely be back in the future ...Thanks

Sa
Review №35

Awful service. Broke the stereo that I took to have installed and made me pay extra to purchase one of theirs. Less then a year goes by and the whole section they removed is bulging. Just bad. Save your time, money and energy and invest elsewhere.

Ca
Review №36

Alex hooked me up with an awesome touch screen at a great price.Super friendly and superfast service...professional install. I highly recommend they did a great job.

ry
Review №37

Went for help installing a radio in my older car, the guy that helped me was super courteous and helpful in explaining some ways I could try and do it myself since I couldnt afford the whole set up (which was cheap).

Ro
Review №38

Great price, very nice sound equipment, expert installation! Owner takes pride in his work! Awesome job Soho!

Ki
Review №39

The guys make me feel like family and treat me with respect they have a life long costumer in me also the way the had me bumping when I left I couldnt ask for more thanks Soho.

Se
Review №40

I had a HORRIBLE experience here. The owner attempted to install my new radio but he had no clue what he needed to get the job done. After failing to install the correct parts I brought with me, he went and got different parts and charged me for them. I expressed concern for the parts he was using but he insisted they were the right ones. After leaving, I realized that only my two tweeters were working and my navigation kept losing connection. My rear tv screen wasnt working and my backup camera didnt function properly. I GOT RIPPED OFF. This place is no good and I wouldnt recommend anyone to this place.

Pr
Review №41

Went at 11 on a Wednesday and no one there.

na
Review №42

Best place to get your stereo system at

Ri
Review №43

Always clean work, great service!!

Se
Review №44

Great service, fast installation on my F250

Ed
Review №45

Misinformation on equipment, not very confident with the staff handling my car. Closed on a Monday when it was supposed to be open (I guess we have to read their minds to see when they decide to open their business). Very unprofessional atmosphere, it feels like children run this place of business.

ce
Review №46

Friendly and great prices good quality to will be going back

Jo
Review №47

I had originally went to xtreme tint and audio to get tint and amp/subwoofer install for my 2015 Hyundai Veloster Turbo. Long story short there was definitely a problem with the install. Every time I would accelerate passed 1000 rpm the subwoofer would go off . I took it back and was told my car was too new therefore they couldnt determine the problem and they refused to issue a refund citing that it was the cars problem and not the install. Stuck and frustrated I decided to try Soho Audio.As soon as I arrived I was greeted and asked how I could be assisted by Oscar. He went outside with me and heard the issue, he got Duane the owner involved as Duane has been in car audio for 30+ years. They stayed working on it for hours. They asked if I could swing by in the morning as it was getting dark.As promised I came back and they worked and troubleshot the issue for hours on end. They even contacted a sound engineer in California for assistance. They finally found the issue. For all the hours of work and trouble I was only charged the original quoted price of $30.00.Throughout the hours of work I got to hang out with the techs and owner, they are very friendly and we quickly built a great rapport. They took their time and it was evident that they care about what they do.I also ended up purchasing mids and highs, installed for 120. All in all I only spent $150. Not too shabby. I highly recommend anyone looking for stellar customer service and great prices to skip the other places in El Paso and go to Soho Audio.

Ho
Review №48

Custom car audio and alarms

il
Review №49

Great prices friendly good work

Da
Review №50

Great customer service

Mi
Review №51

Just called this place and asked two basic questions (they answered the phone by just saying hello, nothing else). This is a car stereo shop and do you install them as well? The guy both times rudely answered yes as though I was a burden to him. I can only imagine the low quality of work that they do when having employees like this.

Ce
Review №52

Very helpful, I recommend this place 100%

Kr
Review №53

Dwayne helped me out of a bad situation, in under 10 seconds, not kidding. Thank you so much!!!!!!!!

Br
Review №54

Horrible business ingot Jensen radio from him and its not working right called him up cant even cover his warranty on the radio. Never go back to him again name is Dwayne

Fa
Review №55

Fast and friendly service...

Information
3 Photos
55 Comments
4.3 Rating
  • Address:12285 Pellicano Dr Ste. A, El Paso, TX 79936, United States
  • Site:http://sohoaudioalarm.com/
  • Phone:+1 915-594-7277
Categories
  • Car alarm supplier
  • Car security system installer
  • Car stereo store
  • GPS supplier
  • Window tinting service
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
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