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Pro Audio
9888 Dyer St # A, El Paso, TX 79924, United States
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Pro Audio
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AW
Review №1

Customer service is great. They explained every item in detail, and they are willing to assist you in anyway possible.

Ma
Review №2

For the love of God dont come here. If your military go straight to best buy atleast you get warranty and a discount. Got my radio installed here and they were very dishonest. They wont tell the prices of everything up front and they are very rude.

Am
Review №3

So I went to them on Oct 31st to get a system installed in my suv. On nov 1st my car wouldnt start or crank. I took it to a repair shop not thinking it had anything to do do with my system. After months of the repair shop trying to figure out what happened to my car they found out that they tapped my amp into a 5v ignition wire when the amp needs 12 volts and it shorted out some wiring to my bcm and the fuse block under the dash which they also tapped into wrong. So because of their shoddy work I have been without a car for almost 6 months. Thankfully the repair shop figured it out, repaired the shorted out wiring and disconnected all the mess this place charged me $375 for. I will NEVER go back here or ever recommend this place again!!!!

Ed
Review №4

Finding a place to tint your vehicle’s windows in El Paso is like finding a chick at EPTX club, they’re all over the place. So if your like me and don’t want just any lady then go to Pro Audio on Dyer in the North East. I went with the high end ceramic tint with lifetime nationwide warranty. They put 35% on front two windows and 5% aka limo tint on the back three. Doing so cost me $280 and tax free for military and it took just under two hours to do. Highly recommended professional staff and high quality work. Thank you for hooking up my 2013 Infiniti G37 xSedan AWD!

Ra
Review №5

They do their job alright and are slightly overpriced. Employees get mad if you think they did something wrong or suggest something. (Edit) After taking in once already the problem was not fixed at all, hopefully this 2nd visit will be my last one. Good quality merchandise but seems like poor installment.

Br
Review №6

After a long run-around trying to find someplace that would run the power wiring from my new ham radio through my cars firewall to my battery, I was was referred to Pro Audio. Alex got my car in the garage within minutes of my arrival and his crew had the job done professionally and in a reasonable amount of time while I waited.

jo
Review №7

If you have an android radio dont bring it here because they are to scared to work with it. And wont tell you that on the phone when you ask. Thanks for wasting my time

Da
Review №8

Horrible Customer Service by the guy. I go one day they give me 1 price next day they try and add additional charges. They schedual me for a day and time, then say its to late. Do not recommend.

Li
Review №9

Poor tint quality And rushed. Tint missing on bottom of window gave the owner 2 chances to resolve this issue and owner came up with excuse both times as to why it was missing and cut uneven on that side he claimed it was too tight of a squeeze even though the other side is the exact same and was done somewhat properly.

El
Review №10

They are a but pricey but they do an awesome job.

ma
Review №11

Excellent service quality items speedy installation

Ju
Review №12

The young lady that attended to my window tint is very nice .... great costumer service ... the window tint looks good

St
Review №13

GREAT SERVICE, AND PRICES

Pr
Review №14

Had problems with the after market rear viewing camera. Found Pro Audio who were able to repair my camera. I didn’t have much time and thankfully Alex took care of me. Pushed my vehicle to the front and repaired it in less than a hour. This crew has amazing customer care. Thanks Alex.

Ja
Review №15

Do not come here they scheduled my appointment. My appointment day came and they completely forgot about me. Bad customer service so I just left. Don’t waste your time!!

Pa
Review №16

Probably the best prices for quality services. I have had done tint, car ac repair and auto electronics installations at this place. The people are very polite and work hard. I really recommend this place for any of the services they offer.

ih
Review №17

Most unreliable place to go, owner was extremely rude and dont take care of everyone the same... regretted going there.

Bl
Review №18

I needed a car key replacement with chip and guy says 300 Dollars when hassle free lock and key said 100 dollars. He had a smile on his face as he tried to scam me.

Hu
Review №19

Took my 2004 Tahoe up there and literally theyre super quick took 2 hours to do my Radio installation, wiring, my amp work, subwoofers and all 4 door speakers. Theyre super professional and will make sure your ride has great sound I love mine I think the guy who installed mine was Rene

dt
Review №20

Dishonest wrapped the hood on my clean 135i and broke one hood sprayer said it was hanging off not possible. no big deal I have money easy fix but he lied about it. I wont be coming back

Ca
Review №21

Great work! Excellent customer service and prices. Owner is very knowledgeable and has a great attitude. Will definitely go back.

Jo
Review №22

Great window tinting place

Ky
Review №23

Great place to get tint done on any ride. I recommend these guys

Ch
Review №24

Horrible place, did a horrible wrap job and the owner is rude. Best bet take it somewhere else. Even screwed up my buddies Lights and sound system. STAY FAR AWAY

An
Review №25

DONT GO!!!!!!! If I can put 0 I will, this people do whatever they want, I explained that I wanted 20% tint in the sides and in the back, they put 35% in the sides and 20% in the back like WTF! Then they dont want to fix it.

KI
Review №26

After the last time in was here great service. Am in back to get tint and new radio.

Ja
Review №27

These guys are terrific they fixed my car stereo so well that I went and had a DVD radio put in my semi truck and it works great! They even fixed up some of my bad electrical wiring on the truck.

Va
Review №28

This guy is horrible. Sold me a dream like the devil. Took my truck and he had it for five hours. He thought I was gonna sit home and wait on a call. Went there he was moving my truck in and out to do other vehicles. He got angry and so did I. He is a fake and he is prejudice.

Ju
Review №29

Called and asked a few questions and got hung up on mid sentence. decided to go to he store and ask him to splice a wire for me which takes 2mins and i told him to charge me $10 or more I’d he had to. He said he didn’t have time for me. I said you don’t have 2mins for me? He said no and went to the next customer to help them out.

Se
Review №30

High quality work on tint, vinyl and car audio

MA
Review №31

They fid a good job tinting my car windows

Da
Review №32

Good, but expensive as hell.

Ch
Review №33

Car lock smith also. Had granddaughter car ignition would not turn on the car engine. They fixed the problem .

Da
Review №34

Price was 95. Warranty no good. Scratched tint on one side and when i open my windows is flapingTook to get repair and guy got mad.Dont recomend.Had another vehicle before and left allllllllot of air bubles.

Ro
Review №35

Pleased with the work, got my windows tinted for a good price.

Ma
Review №36

Courteous and responsible people

S.
Review №37

I purchased an Alpine 1200 w-1000 rms amp, a bass knob and Alpine tweeters from here but I had an Alpine SWR-12D4 subwoofer that I purchased the week prior from another audio store. I had Pro Audio install the bass knob, tweeters and amp (the 4 gauge wiring and sub enclosed in a vented box was installed the week before by Pacific Audio) along with a few other non-electronic items. I smelled plastic burning the first day after the install and returned the next day. The shop owner, Alex, opened my trunk to find the sub smoking, that sub had blown. Alex explained that the amp he had suggested was the correct power and there was no reason the amp or installation was faulty. He charged me the price I paid for the sub, he said the sub was defective, and installed another Alpine sub that blew the same night after I left his shop. The next day I returned and Alex wanted to trade out the speaker for a Kicker CVR 12, which is much weaker than the Alpine, but while he was still testing out the stereo the sub starting smoking. Alex finally listened to my suggestion that the amp was causing the problem and agreed to switch out the amp. He temporarily put a PlanetAudio 1000w amp, which comes with a bass knob, in my car until the following Monday. I was told I could pick any amp I wanted and would not have to pay anything extra for it nor would I have to pay for the sub. Well Monday comes and Alex tells me he does not have a 1600w Hifonics amp (the amp I asked for the previous day) but has a Hifonics Zeus1200w-600rms which comes with a bass knob. I was not able to be refunded the cost of the bass knob I purchased nor did I receive the difference from the cheaper amp I was given. $75 for a MTX bass knob, $220 Alpine Amp, $75 Alpine tweeters and $75 labor. I constantly told Alex not to turn the stereo volume past 25 because I would never listen to it that loudly but every time he wanted me to hear the system he turned the volume up way past 35. In the end, this blew my tweeters so now I have an amp thats as powerful as the amp I had installed before walking into his shop, no tweeters and bass knob thats paid for but not in my possession. I would not recommend any Active duty soldier spend money in the establishment. I am trying to receive a refund through the finance company-Simple Finance-because I still spent the cash to purchase new tweeters and a new amp.

Wi
Review №38

I called to ask a question and was hung up on. Very rude customer service.

Be
Review №39

Great place, I would recommend this place to anyone!

Ri
Review №40

Great service..

Da
Review №41

Great prices, lightning fast install!!

Be
Review №42

Got an install kit for a stereo and it did not come with the right bracket for my new stereo. Call and asked if i can return it because it is not useful to me anymore and was told that because it was opened i cannot return it. Kuddos that they at least had something in stock but they need to rethink their return policy.

Ro
Review №43

Tinted my windows and turned purple after a Year.

St
Review №44

Unsatisfied with their services all together very unprofessional and will never receive my return

Lu
Review №45

Kind of pricey

XO
Review №46

Poor

Je
Review №47

Professional

Ma
Review №48

This very good, very good work

Information
17 Photos
48 Comments
3.6 Rating
  • Address:9888 Dyer St # A, El Paso, TX 79924, United States
  • Site:http://proaudioelp.com/
  • Phone:+1 915-757-0404
Categories
  • Audio visual equipment supplier
  • Car stereo store
  • Car alarm supplier
  • Window tinting service
Working hours
  • Monday:9:30AM–6PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–5:30PM
  • Thursday:Closed
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
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