user
Shamaley Auto Group
955 Crockett St suite a, El Paso, TX 79922, United States
Appearance
Shamaley Auto Group
Comments
He
Review №1

Good evening, Mr. Logston,I had posted a review on Google about a vehicle I purchased from Shamaley Buick about two months ago. I had stated how dissatisfied I was with the sale because of so many issues that came up within a short period of time. Within two weeks of the sale, I had a check engine code due to a misfire in chamber six. I took it to your dealership and it was seen five days later. The technician replaced the spark plug in chamber six and code disappeared. I also found, at the time of pickup, a note in my Jeep that stated “not for sale” which makes me question as to the quality of the vehicle I had already signed for and purchased. Four days later, the code reappeared stating that chamber one had a misfire. I went with a different mechanic who replaced ALL spark plugs and ignition coils; something your technicians should’ve done by doing a thorough check not only when it was being handed over to your dealership from the initial trade in but again when I took it for service for the first error code. Almost two weeks after that, my Jeep began over heating when I would accelerate. I checked the fluids as best I could as I’m not a mechanic, and noticed the coolant fluid was low. Again, something your technician’s should have checked. I had to take it to a mechanic and had the temperature sensor replaced. As of today, I have now encountered an issue with the front drive shaft. After taking it to yet another mechanic, it was determined that the drive shaft currently on the Jeep Wrangler is stock and could not be compatible on a Jeep with an after market lift. I have been quoted by different mechanics between $800-$1,000 to replace the front drive shaft. And now, the wiring to the battery could be faulty secondary to the battery dying almost twice a week. I have to open the hood and move the wires around so the Jeep can start. There is also a leak from the driver side freedom panel that drips water anytime it rains. I have tried to remedy this issue myself with all weather insulation tubing. Seeing as how I’m not a mechanic or work in auto body, it has been a failure. I haven’t even begun to tell you that the detail I was promised was never given. There was literal trash under the carpet in the Jeep as well as dog and human hair. I fear that after this issue is fixed, I will encounter another expensive problem with this Jeep and have to fork out even more money. I have spent close to $600 in repairs, put $600 down and and looking to spend another $1,000 to fix errors that

Information
1 Photos
1 Comments
Rating
  • Address:955 Crockett St suite a, El Paso, TX 79922, United States
  • Site:https://shamaleydeals.com/?utm_source=gmb&utm_medium=organic
  • Phone:+1 915-629-4222
Categories
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations