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RightDrive
1791 Lee Trevino Dr, El Paso, TX 79936, United States
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RightDrive

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Mi
Review №1

I had an awesome easy process from getting an appraisal for my old trade in, test driving multiple vehicles, and getting one of my dream cars i want to thank louis and julio for making it a memorable day!!!!

La
Review №2

Great experience! Ulises was professional and accommodating to my busy schedule which made the purchase process fast and hassle free. He made sure my new car was extra clean when I picked it up. And was helpful in answering all of my questions. Definitely recommend!

Al
Review №3

Frank and Ray were courteous,professional and honest. I’m very happy with my purchase.Of course they searched for the best deal in my favor. 2016 4Runner

Ra
Review №4

The guys at Right Drive were amazing! They were very patient and worked hard to get us the best deal! I will definitely be telling my friends to come to Right Drive Lee Trevino ! :) Ask for Julio, Rey and Ulises! Thanks to Louie for setting up our appointment and following up. Great pan dulce too! 🤣

Jo
Review №5

Best experience i have so far it was easy and fun to purchase a car with Ulises, he made this experience fast and easy. Would recommend if you guys ever need a car come with Ulises and he will get you going based on your needs.

Ja
Review №6

Ulises gave great customer service and helped me secure my car at a great price. Highly recommend!

Ma
Review №7

1st I want to thank Kathy Lozano and Julio Gomez for helping me out to get approved. Even with my bad credit and recent repo.Julio did everything to get me approved and he did! Fast and easy. Thank you from me and my family for your help !

De
Review №8

I contacted about a vehicle I was interested in. Julio got back to me and made this the SMOOTHEST vehicle purchase ever. I felt heard and understood throughout the whole process. Document signing and completing the purchase was a breeze. I never felt pressured or as if I wasn’t being listened to. I highly recommend him for your needs. I have our new car and could not be happier with Julio and the whole process!

Ji
Review №9

Amazing customer service!!! Went above and beyond to help us leave with a car same day!! We’ll definitely be back and will recommend to everyone!

Na
Review №10

Reymundo Silva was fantastic to work with! Straight to the point no BS. We where in and out with our new used car in no time! Highly recommend.

To
Review №11

Had a blast here today. Julio Gomez was freaking outstanding. Got me in and out with a new ride. Highly recommend this place to everyone. Great job Julio and thanks again..

Ma
Review №12

Julio Gomez assisted us with 2 vehicle purchases and was very helpful and friendly. I would recommend Julio as well as Ray Silva for vehicle purchases. Had a great experience with them and RightDrive!

Ni
Review №13

RightDrive was beyond amazing all the way thru the buying process, from a great trade evaluation, to finding a bank that works with troubled credit. These folks definitely got it right.Kathy and Ray were so helpful with everything. They were even able to relocate a vehicle from one of their other stores, just to accommodate my schedule. Hands down the best buying experience in El Paso.

Ha
Review №14

Great customer service and salesman Reymundo helped the best way by also educating my wife and I!

Ar
Review №15

Very great customer service, and I’m extremely happy with my purchase

As
Review №16

Ray was very helpful and knowledgeable. He was great and called us back as soon as he had the information that we needed. Worked with getting us a good payment. I highly recommend you go to this dealership. Best car experience we have ever had, made everything go smoothly and definitely helped us out.

kr
Review №17

Big shout out to the man Ulises at Right Drive! His customer service was exceptional and he made the purchase of my new MKZ Lincoln smooth and stress free! Many thanks to Mr. Ulises Olivas - it’s been a pleasure and I highly recommend him to anyone looking for a down to earth straight forward guy who’ll get the job done!!

Gr
Review №18

AMAZING staff. Everyone is SO friendly. Get you out quick, and help and anwser whatever question you may have. Cars and prices are great ! We’ve bought 2 cars from right drive, definitely would recommend!

Lo
Review №19

Julio did an amazing job! Such a professional. Courteous and knowledgeable, he made buying my new car easy! Would recommend them to anyone!

Fr
Review №20

Ray got us in the car we wanted! Fast and easy

Vi
Review №21

Received excellent service from Raymundo Ruiz. He was very attentive, helpful, and gave me an amazing deal!! I would highly recommend buying from RightDrive. Awesome experience!

Ma
Review №22

If I could give no stars I would. They sold me a vehicle that is needing constant repairs within the first month of getting the vehicle. I have gone in person and called about 5 times and they are doing nothing. I have been told I will get a callback, and have heard nothing. I purchased the vehicle at the end of May and have asked for the past three weeks and have gotten no response. They don’t even have the courtesy to tell me there is nothing they can do. There is absolutely no reason to have to invest this much time and money in a vehicle that is 17,000. If you want to go through the trouble of having to deal with a lemon vehicle than this is the spot for you. Please do not buy from them, the only reason they have good reviews is because they ask you to leave a good review so they can fill up your tank before you leave. (Good dealerships will go ahead and do that for you, no questions asked)

Aa
Review №23

Excellent service, all the staff is very helpful and has the customers best interest in mind. Definitely recommend

Ma
Review №24

Julio is the best seller. Come and find him to help you get a super car. Best of the Best Julio

Lo
Review №25

Ray was super helpful and amazing, definitely made everything so much easier and great. Definitely recommend anyone coming here to get their next car with him!!!

Ra
Review №26

Today I went to trade in my suv and Julio Gómez help me out with that and put me in a brand new Dodge Charger 2019, he was so helpful and always keep sure I was doing good, totally recommended 👍🏻

Me
Review №27

Julio was great some of the best help I’ve had while buying a car would highly recommend doing business with him

An
Review №28

Me and my wife were really happy we came to Right Drive on Lee trevino, Julio and Reymundo were AMAZING and GREAT help, they got us the car we wanted we left so happy and highly satisfied, I highly recommend everyone to come here I will definitely be coming back for my next vehicle purchase.

Ka
Review №29

My sister bought a car here and so did I these guys are awesome come purchase a car.

An
Review №30

Dear Rey.this is long over due..I guess my heart was not prepared for what you’ve been able to do for us, but I’m writing this directly to you because you haven given me and my wife the impossible. I will never be able to thank you for the amazing service and kindness you showed to me and my wife. You didn’t care at all about the sale.. in fact you gave us the time of day to hear us out and hear my heavy heart. I’m only 19 years old and I’ve been told no so many times.. & you were able to give us the unimaginable. l will never be able to thank you. You’re an amazing human being and you deserve the absolute best.Dear right drive,You have amazing staff and Rey being apart of that. Thank you so much again .. please if anyone is looking to buy a car go with Rey through right drive.. you will not & I mean NOT be disappointed and I’m so blessed and grateful thank you so much! 💜

Ja
Review №31

Came in wanting to browse. I was immediately helped by Reymundo. He let us know features of the car we picked out and gave us our space to roam around. Once we decided on a car, he started the paperwork right away. He was quick and answered all of my questions. I thought I was going to be here for a long while. The whole process took about an hour and a half, with looking around at vehicles. Definitely would recommend to anyone.

Ro
Review №32

The RightDrive team are amazing. The team was welcoming, patient, and they go beyond to facilitate their customers. I would most definitely recommend them to anyone in search of a vehicle.

Wt
Review №33

Ray and Julio made everything happen you need a car they will definitely help you walk out with your dream car thanks guys

Ri
Review №34

I went looking for a 4runner and left with one. The process was painless and Julio was great to work with. I used my totaledvehicle from hail damage as a trade in. I would recommend them!

El
Review №35

Absolutely the best. Ive been back and forth so long on financing a vehicle. Im so glad I finally did through Right Drive. Everyone there was very professional and attentive. Kathy responded immediately to my online inquiry even though it was after hours.. Then Ray Ruiz followed up within an that night, again the next morning. I decided on the vehicle on a Tuesday but was not going to be able to make it to El Paso till Saturday. Ray worked out a deal with me until I could make it. Upon arrival I met with Ray Silva. The lot appearance was clean, no trash, cars all looked nice (it had rained so I took that into consideration) Once I started the paperwork process Ray Silva took time to explain everything, answered all of my questions. Lots of talking and laughing. Very relaxed experience. I can not say enough good things about Ray Silva or the whole crew I met with. I absolutely love the truck, my payment was perfect and a GREAT interest rate. Im 100% pleased. Never felt pressured at all. I would hands down return here for future vehicle purchases.

Ap
Review №36

Best Customer service In town they work with you and doesn’t take all day it’s exactly what they say 60min when others say no Right Drive says yes! Totally recommend this place on lee Trevino

Am
Review №37

Hey guys if you need a car these guys make it happen!!! Thanks to Rey and Julio! You guys rock!!! Very professional and nice guys! Trust me they make it happen! No run arounds like other dealer ships just a fast process!! Thanks guys again for getting us into this car!

Li
Review №38

I went to try and purchase a vehicle at RightDrive at the Lee Trevino and Trawood and Rey helped me out and with great news and excitement I drive off with a new SUV.. And the experience was awesome in quick. Thank you Rey..

Al
Review №39

Raymundo was awesome thank you for all your work to get me in my charger your the best from jose dominguez ps love my car

Ar
Review №40

I would definitely recommend going to see Rey. I walked in there not knowing anything because it’s my first time buying a car and he worked with me way until after they closed. Even when I did not find something I liked the first day he continued to look for me and called me as soon as he seen something I would like and he was right. He was also friendly and make conversation so you to feel comfortable and not just there for him to get business.

Lu
Review №41

The experience and process was smooth. The customer service is excellent and its like family.

Jo
Review №42

What I thought was an awesome experience turned out to be a horrible one. On a Saturday the salesman and his manager told me I was “99%” approved for a loan, so I put down a $6,500 downpayment and took the truck home. Well Monday came around and they gave me a call and said the bank changed the terms of the loan and I would have to restart the process. We couldn’t agree on a new loan so I returned the truck that same day. The manager said they would process my return of my downpayment the following morning and I would receive my refund 2-3 business days later. I’ve tried to contact someone and talk to the finance department but have not been able to. The salesman and manager keep giving me excuses as to why my refund hasn’t been processed yet. It is 8 days later and I am struggling to get ahold of someone with answers. So unprofessional. Terrible experience!

Su
Review №43

Fast and easy approval . I liked the fact that it didnt take long to get into a vehicle. I highly recommend this place if your looking for another car,truck, or suv

Ta
Review №44

Everything was very professional. The paperwork was so fast! These guys are awesome!

Jo
Review №45

Great! Fast efficient! Will work with you ! Ask for Julio Gomez! Highly recommended ! . 👍!!!!

Jo
Review №46

Best and most comfortable buying experience Ive had. These guys definitely care about their customers. Ray went above and beyond to make sure I left in the vehicle I wanted. Thanks Ray!

Al
Review №47

Absolutely amazing service. What I love the most is that here they work as a team and because of that they offer customers the best options. My family and I went for a vehicle and that was made possible on the same day. Fast, great quality and overall very satisfied with how we were treated. The owner as well as his staff did an amazing job. Highly recommended!

Be
Review №48

I highly recommend Right Drive to anyone looking to get into a new vehicle. They have great customer service and willing to help you get into a new vehicle no matter your credit situation. When I arrived at the Lee Trevino location I was greated by Ray the sales and finance manager. He was very professional and didnt try talking me into another vehicle. I went to look at the vehicle I was interested in and he went above and beyond to make sure my family and I got the vehicle we deserved. He was able to get me an affordable payment with the down payment I had to offer. I will definitely return to Right Drive for my next vehicle. Thank you Right Drive and Ray.

mi
Review №49

Rey was very helpful and got me in a new car ! No hassle def would recommend this car dealership to friends and family

An
Review №50

Best experience at RightDrive Auto . Very respectful staff and our Sales Agent Julio was very professional and awesome!

La
Review №51

Came in not really confident but left with a great feeling . Great time here . Worked with me and made everything possible . I’m thankful, for this dealership and didn’t take long . Highly recommend .

Re
Review №52

Shout out to Rey for helping me secure the deal. Amazing and friendly. Super fast. Thank you

Br
Review №53

Rightdrive is amazing! Very helpful and attentive. Rey Silva was the best. Highly recommend!

Ya
Review №54

First time visiting RightDrive and leaving extremely happy. Ray was amazing! I would definitely recommend to visit him for any car purchases. Thank you Ray and all the other staff for being so kind 😊

Si
Review №55

I saw a 2017 Jeep Cherokee from here about 2 months ago and I fell in love with it! I bought it a few days later and the second day I had it there was a loud knocking noise coming from the passenger side. They responded quickly and had it fixed for me as it was a problem the car had when I bought it. I’ve run into more issues now with the “Service Shifter” light coming on and other issues. I also received a call today from the back I got my loan with stating they still haven’t sent in the paperwork from 2 MONTHS AGO and my loan has expired. Now I’m stuck in this situation and have to dig myself out because they didn’t file their paperwork and send it to the bank. Now I am having a hard time getting ahold of them.

Je
Review №56

Very great salesman!! High recommend ray!

Co
Review №57

Excellent customer service. Rey was very helpful.

Je
Review №58

I just want to say that Diana and the staff at Right Drive are amazing. They will find a way to work with you and find you the best deal and on a newer model of vehicles. Not only were they patient with me but they were excellent in providing extreme - yes EXTREME customer service even after the purchase of the vehicle. I will continue to praise them and recommend them to all my friends and loved ones! Thanks again!

Va
Review №59

Great customer service !! Sales reps very friendly and helpful. A huge THANK YOU to the Rays for everything that they did for us !!!

Iv
Review №60

Rey Silva provided great customer service! Really happy with my shopping experience ! Highly recommended!

jo
Review №61

Sales was seemless and salesperson was right o.

Mo
Review №62

Reymundo at right drive Lee Trevino is THE BEST!!!! The quickest, smoothest process EVER!

Br
Review №63

It was an absolutely amazing experience purchasing our vehicle here. Julio made it seamless and hassle less. He took the time to get us approved and to help us. Recommend him and his staff 100%

Ad
Review №64

Bought my 2016 Toyota Tundra from Diana and couldn’t of gone more smoothly. She made the process easy & worked hard to get me the payment I needed. I would definitely recommend her if you need to buy a vehicle. I’m normally skeptical in making big purchases but she made me feel comfortable

Fr
Review №65

The best place to get a deal. I walked in thinking I wouldnt qualify, but ended driving home with a 2017 hyundai sonata. They work with your credit to get you the right vehicle for you. I happy to have come to this place great staff. They are friendly and very welcoming

Sk
Review №66

I highly recommend rightdrive, my car broke down and they had me behind a new car with affordable payment in just 3 days!

fo
Review №67

Great experience, fast & easy. left the same day with my new car (:thanks guys ! 👍

So
Review №68

Great service highly recommended! Julio Gonzalez was great and made the process smooth and helped make it a great experience.

Jo
Review №69

At Right Drive, from start to finish they handled every portion of my transaction as well as a person could ask for.I had my every need tended to from financing, to test driving, to actually purchasing my vehicle.My vehicle had some technical mishaps and as it turns out, I ended up deciding to not keep the vehicle. Now this is where Right Drive really shines, since the car was used(in Texas a used car sale is considered final, as is), they weren’t actually legally required to help me out or refund me or do anything... But They Did.They provided towing, transportation, and a full refund on demand. Very honorable, they do the right thing, I’ve experienced it first hand. I even spoke with the Owner who personally oversaw everything after I discovered the technical issues on the car.I’d recommend Julio at the Lee Trevino location. Honest, friendly, no pushy sales tactics, just helps you get to where you want to go.Also I should clarify that the technical issues on the car were not the fault of the dealership, but the previous owner, who didn’t fully disclose everything about the vehicle and just dumped the responsibility on the next owner.

Al
Review №70

Ray was very helpful in helping me get into a car quickly and with good payments. Great customer service, highly recommend him!

Do
Review №71

Awesome service!!! Great people working here would most definitely recommend to anyone and everyone!!! Come by they will work with you no matter what your situation ! Julio and Rey were great people come talk to them !

Ra
Review №72

Don’t believe all the five star reviews. These guys will say and do whatever they have to to get you in a car and once you drive off the lot your on your own. By contract they were supposed to fix some upholstery issues, the place they took it to completely ruined the door panels that were supposed to be fixed. Instead of looking at it and holding the shop accountable for the repairs that they were responsible for, they dropped it off to us claiming they didn’t even notice the damages and that they would look into getting it fixed. A week later and now they’re saying they did their part and are no longer willing to fix the problem they caused. All they offered to do was send me a check which wouldn’t even cover half the cost to repair. They have multiple open cases with the BBB for the same thing. Wish I had seen them sooner so I could save myself the trouble.

Al
Review №73

Cool dealership. Awesome staff! Thank u Ray!

Ke
Review №74

They give us an excellent treatment,they are very nice persons.

Ka
Review №75

Just bought my FIRST card from here and the time Ray provide me and my family was beyond exceptional. Nothing but positive things to say about this place and it’s workers, thank you for giving me this great experience and a memory I will never forget!

Yu
Review №76

Ray was great helped me find a car that I really liked and was helpful throughout my buying experience.

Na
Review №77

Definitely recommend Right Drive at the Lee Trevino location. My husband and I were made to feel very comfortable. Thank you to Reymundo for all his help with our new car!!!

t
Review №78

Julio was awesome!!! Great customer service and really helped me out!!! ⭐ ⭐⭐ ⭐ ⭐ getting a new car this place is it 👍 👌

Je
Review №79

Julio gave us great service, staff very helpful and attentive with the customers needs. Very well recommended if looking for a vehicle reasonable prices

Je
Review №80

The Right Drive team is definitely the best in El Paso. Theyre helping my sister get into a new vehicle for her and her baby. Wouldnt go to anyone else in town!

Be
Review №81

This was the easiest and best car buying experience Ive ever had. Diana was super helpful. Even a month later she is still very attentive to our needs. I will definitely recommend next time someone asks for a good dealership.

Sa
Review №82

My husband and I bought a 2020 Ford Fusion from Diana. The process went very smoothly and worked hard to get us the monthly payment we wanted. I would highly recommend her to anyone looking to purchase a new car.

Ki
Review №83

Julio is a very great man he assisted us with so much kindess and he was willing to help us with the best he could. I will definitely recommend this place and there is no doubt that this is the best place to come stop at when purchasing a new vehicle⭐️⭐️⭐️⭐️⭐️

va
Review №84

Reymundo silva provided excellent service. Thank you

Na
Review №85

Very nice people i highly recommended, if you need a car asap

Vi
Review №86

If your looking to purchase a vehicle ask for Ray Silva he was our sales rep. He was amazing went above and beyond to get us into the car we wanting. Highly recommend all around good people.

Ja
Review №87

I got a car for a great deal and great mileage. Definitely recommend this place if you’re car shopping !

Is
Review №88

Awsome friendly place to get a car

Ro
Review №89

Great service happy with my purchase with Rey Silba

Cy
Review №90

I want to thank RightDrive for their excellent service and great vehicles. I recommend visiting rey if you even got an inch of a thought in your mind you deserve a better new whip. He will surely help you decide what is right for you.When I got there I didnt know I would be a owner of a 2018 charger, but it was over when he let me test drive that charger. The reason I went there was because I wanted to test drive a Mercedes benz but they didnt have any at the moment so rey was patient with me letting me try 3 cars. Each one got me excited that hey this could be mine, but the charger felt like the right drive for my family and I. Thank you Rey!We appreciate your greatness as a salesman you surely made it feel like a friend helping out a friend.... Not some salesman trying to gyp me like my last car. So hurry up guys go go go visit them!

Gu
Review №91

One of the best dealership out here real honest hit up my boi REY he get you right very fast approval 💯💯💯‼️‼️‼️

Am
Review №92

Getting into a car here is fast and easy! Would definitely recommend to come in if youre looking for a car! Amazing service, all thanks to Diana and Julio!

Si
Review №93

Rey worked with me and gave me the best deal! Definitely happy i came in and left with my first car would reccomend anyone here

Te
Review №94

They got me approved for a 2018 Ram Hemi with 8k down as a first time buyer with a rate of 13.7 better than any other place really do recommend this place 🤝🤙🏻

Ev
Review №95

Diana and Julio were very helpful and fast! We will definitely be recommending this place! Exceptional service all around!

Se
Review №96

Great experience and employee Ray was helpful.

Ro
Review №97

Diana was really helpful she helped me purchase my car. The staff was really friendly and found a way to work with me would definitely recommend

Be
Review №98

Julio helped us out SO Much!!! I would deffinately recommend this place!!! Thank u Right Drive auto!!!

Ar
Review №99

Stopped by to see there inventory.. while looking we explained to the gentleman we dont have a very good credit situation at the time would like to in house finance to which he stated they can do that lets go inside discuss the details.... he ended up running our credit through a couple lenders... with wich we had no luck(told him that from the start also that we didnt want to run our credit) then he says he has to talk to the boss about what they can offer with the in house.....annnndddddd never called back... Im not very pleased with my experience 😕 they didnt seem interested in helping.. or making a sale.. and wasted my time

Ga
Review №100

Highly recommend shopping for a vehicle. Super friendly and worked hard into getting me into the vehicle I wanted. Ask for Ray.

Information
100 Photos
100 Comments
5 Rating
  • Address:1791 Lee Trevino Dr, El Paso, TX 79936, United States
  • Site:https://rightdriveauto.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=website_button_rd3
  • Phone:+1 915-308-9820
Categories
  • Used car dealer
  • Car dealer
  • Car finance and loan company
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:9AM–8:30PM
  • Tuesday:Closed
  • Wednesday:9AM–8:30PM
  • Thursday:9AM–8:30PM
  • Friday:9AM–8:30PM
  • Saturday:9AM–8:30PM
  • Sunday:9AM–8:30PM
From the business
  • Identifies as veteran-led:Yes
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