We had a wonderful experience here, Alonzo helped us out from the beginning bringing my niece some dresses to try out. He gave us his input about which dress would be best for the specific event and situation. He was kind and courteous and very patient. We were able to find a great dress and ended up actually having one ordered through their catalog with an option to have it shipped back home. They have alot of options here and I want to make sure I point out how helpful Alonzo was. Great experience!
They’re able to take payments but they’re closed ? Why can’t they say they’re not taking any orders on the website
Last minute shopping for my daughters quince and haven’t found a dress due to time. Walked into the boutique and Alonzo was quick to ask how we could be assisted. I am explained to him what I was looking for he took my measurements and brought me 4 dresses that should fit my body style. Dress 2 and I was done. Perfect dress. Showed me options on how I could alter my dress to fit my style. Nothing but great customer service. Highly recommend. Thanks for the great customer service.
They gave us mixed information. Dress sizes are extremely small. They are not the sizes they have on the size chart. And be sure to get everything in writing because they promised us a lot and it was not met. Very disappointed. However Alonso is very understanding and says calm. I reason for 2 stars.
Had a wonderful experience ! Hector Lopez was very polite and amazing at assisting me and my daughter with her prom dress. Very pretty style of dresses. We trusted him to pick dresses that would best fit my daughter and he nailed it !! I will definitely come back to this store.
Came shopping for my daughter to get a dress as a guest in my wedding. Alonzo was very helpful and attentive. Very happy we chose this as our first store. Very highly recommended and good quality beautiful dresses and friendly staff.
Awesome experience. Alonzo helped me pick out a great dress for my goddaughter quince. He made some great suggestions for my alterations to really make this dress one of a kind. Thank k you so much for all your help.
Thank you Andres! He was Super helpful and found the dress we were looking for. The dress looked even better in person! Received it in just a few days! Thanks again! Fabulous customer service!
I would recommend you purchase your gown from Imperio Real for any special occasion. They were very helpful and even altered my dress at no charge. 😊
Amazing selection! Xavier was very helpful, knowledgeable, courteous! We went in to look for the perfect dress for my nieces quinceañera and found just that! Thank you Xavier for all your help your truly amazing!
The staff was exceptionally professional the boutique is set up elegantly and clean.The young staff was courtious and atentiatt to all our needs. Great job loved it.
Very nice and welcoming people. Alonzo did a great job helping me choose a dress. He was very helpful and respectful. I would totally come again.
This boutique was clean and the staff was very friendly and helpful! Alonzo really helped my wife pick out the perfect dress for the ball. I would recommend this place to anyone looking for a dress for a special occasion.
The quality of the dresses is stunning !!!, no comparison to the other shops I went.Alonso was super nice and helpful, he helped choose the perfect dress for my ceremony ❤️
I got a dress from the store. Yes they were to alter it a little for me. I called right away to cancel. They gave me the run around and would not cancel. So i called my bank to cancell with them. This store was trying to take the money from me no matter what. But good thing my bank moved to get my money back. I have nothing else to say about this store
Great costumer service.Beautiful dresses available. Highly recommend!
Beautiful Boutique! Beautiful Dresses! And Great Customer Service. Thanks to Azul for helping me with my wedding dress. Shes an amazing person! She order my dress and when the dress arrived i went to try it on and it fitted like a glove! No alterations needed at all! I really recommend this Boutique. Im so happy i bought my wedding dress at this place.
My bridesmaids have ordered their dress and it’s been 2 months.. have not heard anything. They don’t answer. If I could put 0 stars I would. Horrible service.
Verónica helped my mom and I so well! 10/10 would recommend! Great customer service!
The employee was very helpful to me. Made me feel good in the dress I tried on. Price for the dress was a really good price. The dress was beautiful and feels good on me. I recommend to everyone looking for a prom dress to go there for theirs.
Xavier did a wonderful job helping me find a dress! I was feeling unsure of what I wanted because I’m pregnant but he helped me choose the perfect dress. He made me feel beautiful!
This is the perfect place to find your dream dress for any special occasion you will feel magically in the quince dresses and sexy confident in the ballroom ones I recently came here to find a maid of honor dress so many wonderful options to chose from but in the corner of my eye I chose the one definitely would recommend this boutique and the workers are warm friendly and help you be the women you dream to be on the dance, wedding,stage anything you would ever dream of
The staff was very friendly and helpful! Everyone made me feel very comfortable and confident about what dresses I liked! I highly recommended this place its amazing and their dresses are extremely classy, elegant and great material!
Came to pick up the DAMAS dresses and all the dresses were bigger sizes, they offer to fix them for an extra 30.00 the explanation they give us its that they do order bigger sizes. So what is the point of them measuring the girl if at the end they still order them a bigger size. Its a RIP off.
The experience was great! The help was amazing and Hector had the best opinions when it came to choosing my dress! Thank you!
Thank you so much to Hector for helping my daughter choose the perfect prom dress! Also at the perfect price! 🤗
Alonzo was very patient with me didn’t rush me at all even though I was very picky and changed my mind a lot, he helped me find the perfect dress. This was also my first time coming and going out with the right fitted dress.
My daughter had to go here to get fitted for a dress. The sales staff was really nice. Interesting fact about this place, this place used to be the old Acme Saloon back in 1895. This Saloon was were John Wesley Hardin was killed by John Selman. Local ghost tours will bring tour groups here.
Very friendly, nice, helpful. Fashionistas, give you the best of the best!
Their service was amazing. This one man named Alonzo helped me find the PERFECT dress for prom! He is amazing!!❤
I love my dress, I love the price but definitely love the fact that is well made and alterations were perfectly done. Overall Im happy I bought my dress here at Imperio Real Exclusive Boutique ❤Thank you Xavier. =D
Excellent service... Alonzo was very helpful and sat with me to choose from the catalogs.... found the perfect dress and took my measurements for perfect fitting very satisfied with the service... thank you Alonzo
Alonzo helped my mom find the perfect mother of the bride dress! He was so professional and knew exactly what we were looking for! Experience was amazing!
Excellent service! Gaby the seamstress was amazing! She custom altered dresses for me and my daughter! Love this place!
Highly recommended!! Amazing customer service, beautiful gowns and more! Thank you Xavier for an incredible experience!
Alonzo help us out and was amazing.. Found the perfect dress.
Fabulous place to shop for dresses Alonzo was so much help! Thank you so much 🤗👗
Great place! Needed a dress asap, they adjusted and had it ready in a few hours. Hector was great help!
Very helpful went out of their way to help me with my homecoming dress💕
The establishment provided the upmost support and care of the customer. They made sure to fit your needs and wants along with finding a price in your range. Highly recommend.
Amazing beautiful place! Found my prom dress here and was very pleased with the service and the short amount of time my dress arrived after I ordered it. Recommend going here for prom/quince/sweet 16 dresses!
We got a GORGEOUS Quinceanera dress at a great deal! Highly recommend!
Amazing and helpful staff! Very friendly, I got my prom dress for Eastlake High School here! Will definitely be coming back for any upcoming events.
Outstanding customer service! I didnt get her name but she was short w black long hair and black glasses! Definitely buying there again on any event I have!
Very nice elegant place with great service and beautiful prom dresses. My sister got her prom dress for Eastlake’s prom here. Great customer service!
Great service was helped from start to finish and my wofe loved the dress would recommend this place for great service and helpful staff
Great, friendly staff always wiling to help! Best dresses in town, hand down. A big thank you from Eastlake High School for all your help!
Very professional and prime and proper clean very organized nice staff
All I can say is WOW ❤️amazing Dresses AND WITH THE MOST AMAZING HELP HECTOR LOPEZ IS SO GREAT Professional and knows what dresses are for you My prom will be perfect thank you Hector
Was looking for a prom dress and Wow guys I found the one Hector Lopez is such a amazing perfect help if you need help ask for him in and out in perfection
Really great service! They have wide selections of dresses and sizes for everyone! They attended me really fast! I got my dress here for my prom at Eastlake!
Very nice elegant place with great service and staff! Beautiful dresses at a great place. My friend got her prom dress for Eastlakes Prom here!
I instantly fell in love with my dress and the staff was really friendly and welcoming. Any questions that I had were answered and they were clear about everything. Alonza was the one who helped me and he was such a great and funny guy.
Alonzo was very helpful. Found my dress really quick with his help.
Great customer service and staff! Beautiful dresses at a good price. My friend got her prom dress for Eastlake High School, Prom here!
Thank you so much to Xavier!! I love everything you did for me !❤️ My dream dress !
Verónica was very helpful in finding exactly what we needed!
I loved my dress for the Eastlake High School prom!! It was super pretty and everybody at the shop was super nice and helpful! Definitely shopping there again!
Great place to find your prom dress! Took my niece to find her dress for Eastlakes prom and the service was great! Dresses are beautiful and lots of colors.
Loved the variety of dresses I was helped by Hector and I was in and out of the store in less than 30 minutes with a beautiful dress definitely recommend to stop by.
Really good customer service, very friendly and great job. Dulce helped us out and found what we wanted very fast.
Had a great experience purchasing my military ball dress. Employees were really friendly and helpful (Alonzo)
Love love the dresses I picked out, thank you Alonzo for helping me pick out an amazing dressed! Definitely recommend this place!
Needed a prom dress and Honestly WOW 😮 GUYS Hector Lopez Is The Main ManGot Me In and out super amazing
Great Experience Needed ASAP A Wedding dress An Hector Lopez Totally got me his amazing 10++++
Came to shop for my girlfriends prom dress and I loved the environment, the people were super friendly and it was really fancy.. definitely recommend
I think that it is so great that local stores like this one help the community! So glad that you are able to make Eastlake High School’s prom a success!
They dont let you touch the dresses and u need to feel the material to see if you like it
My friend got an amazing prom dress for Eastlake’s school prom! It was a great deal! Definitely recommend it
Lovely place, great selection and awesome costumer service. Really make an enjoyable time with personalized care for costumers.
Awesome service and totally recommend this place. Ask for Alonzo for the best service
Great place to buy dresses. They are beautiful and great service! Greatly recommended
The employee’s are very helpful and sweet great place to come pick a dress!!!
Wonderful service and hector was amazing he made me feel confident and I love that and all the dresses were beautiful!!!
Awesome service!! Highly recommend it, very beautiful dresses. Will definitely recommend all Eastlake students!! Prom should be perfect shop here!
Best place to buy ur dress, i had no idea how i wanted my wedding dress and they help me get the most beautiful dress for my special day
Beautiful dresses and amazing service! 10/10 would recommend. In love with my prom dress!!
Best dresses u can find for a good price and great staff
Beautiful beautiful dresses ! Very cheap feel in love with the very first dress and the customer service is wonderful!
Very good, excellent service and the staff is very polite, they also help giving a lot of good ideas
This was a great experience! Wonderful helpful employees!
Only place I go for dresses for anything. Friendliest employees. Great prices that include alterations.
My cousin got get prom dress there and the service was great! Thank you for everything. Highly recommend! #EastlakeHS
Very nice elegant place with great service and beautiful prom dresses at great prices. I got my prom dress for my Eastlake’s prom here.
Great service! Nice place! Best place to go! My friends and I got our dresses here for eastlakes prom!
Lovely palace, alonzo lovely actitud and well knowledge.
This place doesnt even deserve 1 star. I went there excited looking for a prom dress and ended up leaving upset. This place is way too overrated. Not to mention, the dresses are way too expensive. No kidding I went to a small dress shop down the street and found a dress very similar to one I had liked at IR, the dress was 25$! Whereas at IR it was at 300$+! The young lady who attended us was not helpful at all. I dont know about yall, but I do appreciate it when an employee greets me as soon as I come in. (Or at least when they notice me) The young lady noticed my family and I, and kept being on her cellphone. To me, that just ruins my shopping experience. Id suggest for the owners to hire people who actually want to make sales.
Great service! Very great customer service !
Awesome business! Perfect dresses for Prom...Eastlake High School will definitely be going there for all their prom needs!
Its a great boutique that offers many amazing products whether it may be dresses for prom or quinces or of any sorts. Thank-you for the donation. #Eastlake Highschool
Excellent customer service!!! Paloma and Azul treated our Eastlake High School senior officers great and gave us the attention needed to pick the best Prom Queen and King Crowns! Highly recommend them!
Amazing place and wonderful dresses. I really recommend this place. Has a great service.
Got a beautiful dress here and the service is great. The best part was the amazing price, for this quality I would expect to spend much more.
I appreciated the helpful staff and the vast array of options the store offers. I was able to get some great ideas for my upcoming wedding.
A man named Alonso Was very helpfully and helped me find a beautiful dress
Very beautiful dresses the staff was so friendly and helpped my daughter out as much as possible, just out of our price range at this time
Amazing store! Best and biggest selection of gowns for all your needs. Highly recommended 👌🏼
Great selection of dresses and hector was so much help!! Highly recommend