I went for a test drive a Jaguar a Mammoth several weeks back where I met a sales person A young man his name was Ali. Long story short they did not have a vehicle in their inventory that I was happy with. I was so impressed with Ali’s demeanor that I decided to wait for him to find me a vehicle. As he promised a few weeks later he found exactly what I was looking for. He kept in constant contact with me and I just felt he was a real straight shooter. I purchased a vehicle from him and I could not be more pleased with Ali and the whole staff of jaguar of mammoth.

No pressure sales. Actually, the first exchange with Ali D was him asking me if I wanted to sell my car to them. Great way to open a conversation about the exchange of cars. Bought a CPO car from them at a great price with competitive financing. No hassles.

Easily one of the top dealers that I have ever transacted with. Great staff top to bottom and always a smile. SMILES MEAN A LOT!!!From the salesman to the managers I dealt with everything was done in a very professional manner. Even the gentleman who picked me up at the station on vehicle pick up day was a positive encounter.These are good people!!!

Christian helped me find a great car. He was friendly, consistent and answered every question that I had. When I changed my mind between vehicles, he found me options that worked for me and helped me get a great deal in the end. Even after signing a lease, Christian has been responsive to my questions while getting familiar with the car and has gone out of his way to assure I’m happy.

Service was exceptional! I’d especially like to acknowledge my service advisor, Alex. He went out of his way to ensure all my questions were answered, kept me informed on progress with the work and did it all with a professional and friendly attitude. I’ll share something you already know. Alex is an incredible asset to your organization. Thank you Alex!Ron T

Great service and sales team! Ali was the sales agent that helped me get a great deal on a used Jaguar! He made the process extremely easy and went through all the features in my new car. Car was detailed and comes with lots a perks!

Very impressive with Rich in the service dept. I will definitely bring my jaguar back there for future service

Absolutely the best car shopping experience ever! Never expecting to actually purchase a car the day we entered the showroom, Alfreda Baker made us feel relaxed, at ease and never pressured with the very big decision we needed to make. Our transaction was executed swiftly and professionally and all of our needs were met. With the help of Maggie Baker and Mohamed Eldessouky assisting with the process, our questions were answered and they all continue to follow up to ensure we have everything we need. We will highly recommend to our friends and family!

Absolutely stunning experience. Made reservations and came home with a car. Never had an easier experience. Customised Jaguar F Pace. From the Salesperson - StaciaManager - Mike and Finance Manager Peter. AlaWYa see them and trust me it’ll be the best.

Purchased a certified pre-owned Jaguar F Pace from Stasia Hargrove, saleswoman. She was awesome. I’d buy another car from her and the dealership. Their service department is great as well. Thank you all.

Stacia and the sales manager Peter were absolutely amazing. I sell cars myself so its a lot of fun when the roles are reversed. They worked with my busy schedule and even delivered me my car. Couldnt be more happier with my experience here and absolutely involve with my car.

The service manager was well versed in his knowledge of my vehicle and the maintenance that needed to be performed. He was very professional, courteous, and kept me informed on the progress of the work being done on my vehicle and what needed to be addressed shortly. I highly rate the service manager who worked with me and the dealership itself was very clean organized and spot on. My experience at Jaguar of Monmouth was simply brilliant. Thank you very much Mitch kiani

I had a great experience. Everyone was so helpful and kind. They actually let me bring my car home during the test drive so I could show my family. Christian was the best. Thanks Jaguar Monmouth.

I didn’t purchase my F Type here but the service has been exemplary. The service manager Richard was courteous and professional. He was very patient and helpful in walking me through questions I had as well. Bravo

This past weekend in the rain I has a great chance to work with Christian. Christan was first class in every sense of the word.Christian not only walked out in the rain he stood out in the rain as I observed car across the lot and took my time evaluating what I wanted to drive. While on the test drive he explained the car front to back and everything I could possibly do with the new car. Seldom does this ever happen, and he did not feel like a cheap car salesman. Lastly, christian got me in and out of the dealership with no issues, even stayed while everyone left for the day while he could have asked me to come back on Monday.Thank you again for the experience and allowing me to drive off with the car of my dreams.

I will leave this here with the screenshot of the email. Hopefully it will help others avoid having their time waisted if they are buying out of state. The 1 star review is for the 7 hours it took for this man to let me know what he was aware of since 7am.

I visited the show room and wound up driving away with the perfect car for me! Adel helped me with my purchase and Offered a fair trade in on my old vehicleIt was stunning to drive out of there with a truck I never thought I could afford! I am very grateful to Adel and his patience with me. Quick speedy thorough transaction. Highly recommend Adel at Jaguar of Monmouth!

The service was excellent! Richard Moretti is extremely helpful, and a very nice person!

JAGUAR MONMOUTH is the only dealership that I will always due business with. They have the best and most professional team. I have enjoyed working with ADEL in sales and Alex in the service department. I am a customer for many years and now just got my 3rd Jag and know Im in good hands. Thanks for the best customer service always a pleasure.

Scott Scordo made leasing my Jaguar E-Pace a pleasure. I was extremely pleased by the quickness of the process. Mo was a pleasure to work with too! And Ali showed me everything the loaded car could do! Everyone was very professional and courteous. Can’t thank you all enough!!

Came in for an oil change on my 2022 LR4...left with a 2018 Jaguar F-pace S...Christian Melendez is a knowledgeable and courteous salesman.

My experience was amazing this car dealership has taken care of me and my car ... service was phenomenal... facility is well kept and maintained and great staff. Thank you.

We’ve always found the sales and service departments to be very professional and capable.

Adel helped my family and I today, he was amazing! So helpful and patient with us and all of our questions. Got us a great deal on a beautiful new jaguar. Such great service!!!

Brought my newly purchased used car in to have the dealership check it out. It had two remaining free service visits so I used one of those.The rear brake pads had reached the squeal tabs and had about 25% left. The dealership wanted to replace both pads and rotors (store policy) but provided no measurements on rotor wear.I would have preferred something like “The specifications for the rotors are between (x-y) mm and yours are (z) mm so they need to be replaced.” This clearly didn’t occur.

Adel helped us above and beyond in purchasing our vehicles. We were amazed at the time and care he took in helping us with our dream car!Adel is the best!!!

Great buying experience. They took care of all the details. We even got the financing papers signed in 20 minutes! Special thank you to Anthony Blasi for his top-notch service.

Danielle, the service advisor, was friendly, accommodating, efficient. I waited a bit longer than expected, but I was prepared that there was no loaner car available. Amanda, the person who scheduled me by phone, also couldnt be nicer. All in all, my experience was more than fine.Addendum: the only negative is the customer lounge. There is coffee available, my Covid excuses aside, there is no reason that an upscale dealership should not have prepackaged snacks available.

Thomas Rondello sales persons and The General manager his boss was greatWe purchased two Jaguars an XJL and XFI would recommend the deal ship and sales person for anyone looking for a car

Tom was awesome. Very informative and very patient.

Incredible experience! Nick is the BEST! He went above and beyond to make sure everything was perfect when I picked up my new car. He was very kind, honest, and I immediately felt like I could trust him. He made my buying process so easy and no-pressure. Everyone in the dealer was so nice, especially at the front desk. Customer service was amazing! Will definitely go back for my next car.

I am always pleased with the service provided by The Monmouth Jaguar Land Rover Dealership. They go out of their way to ensure my car is serviced and walk me through the steps. A special shoutout to Micheal in the Service Department for always going above and beyond. Thank you.

Went into the dealership to lease our third Range Rover and immediately was greeted by Jim Hirsch. He was professional, courteous, knowledgeable, and most of all considerate of our time. After spending time with him I knew that we were in good hands with not only him, but the entire staff at the dealership.Having been a customer of another Rover dealership in the past and believing they’re all the same, I am glad we decided to try another. WOW, what a difference. I can not rave enough about how comfortable he made us feel. The best part, he gave us a FANTASTIC price from the beginning. No haggle, no nonsense, just honest and open.He truly made this the best buying experience. We highly recommend him.

First time at the new location for service. I had a great experience

From the moment I arrived for my routine oil change I was treated with exceptional customer service. While sitting with my service advisor, Alex, my puppy was even treated like a VIP with plenty of treats and lots of attention! Alex explained every thing to me in detail and made sure I was aware of the service they were going to preform. I was then walked over to the waiting area where there was plenty of coffee and snacks! While I was waiting the manager, George, made sure I was comfortable and took care of anything I needed. I highly recommend this dealership for service and for your next new car!

Picked up a brand new F Type here . . may have warranty issues but its under 1k miles. Lets see if the 5 stars holds up with their service center. Otherwise great experience.

After vising numerous Jaguar establishments, I knew I had come to the right place when I met Jim. He worked tirelessly and diligently to make my Jaguar purchase a reality. He made sure to work with me and my budget and he did not give up until I drove home in my E Pace. From the greeting at the front desk with (Susan) to the end with the finance manager (Mohammed) I have to say this was the most pleasant car buying experience I have ever had. Thank you to the entire team and thank you Jaguar!!!!!!!!!!!!!!!!!!!!!!!!!!!!! This car meets and exceeds everyone of my expectations :)

Robert P. was excellent and helped us with everything we needed to get our dream car! We 100% recommend him! Wish we can put more than 5 stars!

Worked with Jim Hirsch on our new Jaguar. Very nice and took his time to get us a good deal. Made the buying process easy. No games and tells it like it is. Respectful of my time. Highly recommend.

My service representative, Richard, provides excellent service for my Land Rover. He was great about keeping me informed and up to date on the repairs required. I would definitely use them again.

Bought a Jag XE 30T from Jim. He was awesome. Treated my mother and me with respect from start to finish. Very comfortable doing business with him. Went to other places before and never have we felt as comfortable as we did with Jim. A man of honor. Thank you.

Extraordinary care and concern! Last Sunday, I needed to go to a post funeral gathering and my check engine light appeared on Saturday morning. I called in and Jordan immediately understood the urgency and told me to bring it in, and he would make sure it got attended to, even though I didnt have a formal appointment, AND it was a Saturday! I was out in no time with a faulty pump replaced and road tested for accuracy. What great service and kudos to Jordan..a most personable and caring person.

Scott Scordo was very persistent calling us to make sure we which car we wanted, checking up on us to see if we were still interested and what else he could do to best accommodate us and our needs. Very pleasant and friendly. And very informative, and reliable.

Stopped by this location because I was interested in the F-pace. The salesman was very helpful and worked with me budget wise and offered some suggestions about how to go about getting what I wanted. I was very happy while at the dealership. Everyone was smiling and friendly. They didnt have any inventory on the lot so I was promised a call back. The call never came so I took it upon myself to reach out to the dealership about two weeks later. I figured two weeks time was fair enough. I spoke with the manager who took my information and again was promised a call back. Eager to buy a new Jaguar I called again a few days later and asked to speak with the manager since I hadnt heard from him. He assured me he hasnt forgotten about me and would call me back. That was two months ago. Im very disappointed. I guess they dont need the business. I was a guaranteed sale.FYI - I was also informed the advertised deal for $489 x month for qualified buyers does not exist since most Jaguars are manufactured at a price higher than the one seen on TV and on the website.

By far the best dealership anywhere. Even if your just looking go down and talk to the folks there. They will work with you.Bill the GM and Peter in finance were excellent!The entire staff was friendly and helpful.A couple of emails and a little time at the dealership and we had a new car at a fair price.

Couldn’t decide what I wanted to do with my current situation. Jim H took the time to go over all my options and explain what was best for ME. Genuine,, sincere and professional. Called the next day to make sure everything was ok and then again a week later. I will recommend Jim to my friends. He was great.

The vibes walking into the dealership is very comforting. Adel Erakky really made the experience easy and was extremely informational. He tended to my wants and needs about the cars I was interested in. I am more than satisfied with Jaguar Monmouth and their employees.

I have been a loyal customer of Land Rover Monmouth for over 10 years. The service is and has always been 1st class, from sales to the service department, the standards are five star and above.My recent purchase of a 2017 Land Rover Range Rover HSE was merely a month ago. My experience was impeccable. Charles Renald is world class and provides the ultimate customer service. Over 10 years, Charles has been professional, honest, helpful, pleasant and above all a pleasure to work with. It’s because of Charles, I will forever be a loyal customer of Land Rover. Charles is a great asset to the dealership. I would recommend him to anyone looking for five star service. Thank you Land Rover Monmouth and thank you to my friend Charles Renald.Elyssia Noble

I recently had my car serviced. Richard in the service dept went above and beyond helping me navigate The Endurance Warranty I purchased. These are difficult times to say the least. The Valet was on it. He disinfected the hell out my car before I got in it.The 5th Star will come when they move to the new location.

Adel was so helpful and answered all my questions. Definitely one of the best car buying experiences I’ve had. Thank you for all your help Adel!!

06/22/21 - F-Pace #2 in the books! Jaguar Monmouth continues to get the job done! Great staff, great service, great deals.2017: Great experience from initial walk-in to signing. Well experienced sales staff gave me assurance i was working with people who live and breath the cars they sell. Finance team was great and made everything clear and straightforward prior to signing. If youre looking for a established dealer without the haggle and run-around, Jaguar Monmouth is the place to go.

Best salesman in the business bar none. A man of his word. Recommend Jim Hirsch to anyone looking to buy a car.

Jim Hirsch is a special type of salesperson. Never before have my fiancé or I ever had the car buying experience we had at Monmouth and with Jim. Professional is an understatement. Honest is an understatement. Knowledgeable is an understatement.From the minute he introduced himself to us, to the courtesy call we received after the sale, I can honestly say he is without question the best in the business. There isn’t even a close second.We already referred him to others with confidence.Thank you Jim for making this a Christmas to remember!

Honest, quick, easy, helpful - can’t say enough about what a positive experience it was working with Scott...he has a client for life now.

Great staff, they will work with you to make sure you get the best deals and feel comfortable in your decision. Tom Rondello was very patient and understanding and walked me through the entire process step by step. Place I’d recommend to all family and friends, the place is very welcoming and trust and believe they will push to try get you a good deal. Top notch customer service and a good range of inventory you will be spoilt for choice they are truly ‘ABOVE AND BEYOND’

I wasnt really sure what i wanted when i walked into JLR, but i was quickly approached by Adel Erakky. His smile was very engaging and warming. We sat down and he went over my likes and dislikes. Soon enough we were test driving a couple of Range Rovers of my style. Taking into consideration all he had to share with, I will definitely be back. Its been very easy going working with Adel!

Amazing experience buying my car. Adel Erakky was professional, informative, and kind during this whole process. I am completely satisfied with my purchase and the staff. Will definitely recommend. Thank you!

Had a great experience purchasing my new car. Tom is a great salesman to work with. From setting up a test drive, to endulging me in what the car had to offer, to finally working together to get me into my dream car. Didnt feel pressured at all and they made the negotiations very upfront and honest. It was a pleasure working with Tom and his team.

Amazing service... I drive from brooklyn for there wonderful, professionalism, and service.

One of the best experiences I’ve had for a car service. Completely in the time stated and were very friendly and respectful.

I went to Jaguar Land Rover Monmouth in Ocean with a specific plan. Scott Scordo was diligent in his search and was able to locate just what I wanted. He was very helpful and available at the last minute to allow another test ride. His experience in sales shows he cares about his customers. I would recommend Scott to anyone wanting exceptional sale and service.

I had an excellent experience! Tom Rondello was my salesman. Professional, patient, easy-going and friendly. Tom went above and beyond to find me the perfect vehicle. I leased a Jaguar F Pace. Also, George Kostas, the sales manager made my experience easy and seamless. George was a pleasure to deal with. I gotta say in the past I dreaded the process of looking for a car but this dealership changed my thinking for sure. Highly recommend this dealership above all others in Monmouth County.

This is a great Jaguar dealership! I have been bringing my Jaguars here for service for a number of years. They truly care about you as a customer. Amanda Johnson is an amazing service rep and always delivers on what she promises. I have bought a Jaguar here before as well and very satisfied with the purchase. I plan to buy my future vehicles here in the years to come.

Great experience turning in an expired lease and purchasing a new vehicle. Very accommodating sales rep (Nick) and staff made the experience pressure free and pleasurable. Would definitely recommend this dealership to anybody looking for a new or high quality used vehicle.

Picked up my f-type and couldnt be happier. this is my 2nd jaguar purchased from jaguar Monmouth and would recommend this dealership to anyone. they are great from sales to service.

Nick Fanciullo was absolutely awesome in making my dream to own a Range Rover become a reality!! His personality and knowledge of the products are the best!!

Best experience I had at a car dealer ! Charles was very professional and helpful. The whole process was a breeze! Thank you very much Charles! i will be back to you when my lease is over !

Our search for a new Range Rover took us to several dealerships. When we walked into Monmouth RR dealership were assigned Charles he was personal and professional, explaining every detail we had.asked.. This dealership went beyond what was expected of them. Therefore, I purchased a new Range Rover.

Had an excellent experience leasing our new XE. By far the easiest and smoothest car purchase I have done in years! Pierre was friendly and made us very comfortable buying there. There were no shenanigans- this was a good break from the usual dealership experience A+

This is our first Jaguar in decades. We stopped in Jaguar Monmouth to cross-shop our upcoming Mercedes E-Class lease renewal. Before I knew it, Alfreda had me on a test drive in a Dark Sapphire XF Prestige and two weeks later we are driving it home!! Alfreda and the staff at Jaguar Monmouth are incredible to work with. They made the process appealing, and it was a quick easy purchase. We are looking forward to our Jaguar ownership experience!!

Great experience working with Mohammed E., sales manager Peter, and the finance manager. Really listened to our needs and were accommodating in meeting our financial budget. No pressure just friendly communication. Highly recommend!

My husband and I recently visited this dealer to test drive an XJ L. Justin was GREAT! Its not often you go to a dealership and dont get pressured from the second you walk in the door. We called ahead and Justin had the car we were interested in waiting right out front for us. He explained everything we needed about the brand in general, the warranty & differences in the models. He NEVER pressured us at any time to purchase. Unfortunately, this particular model is not the right car for us, but if we decide to buy a Jaguar we will be going back to Justin. It was a great sales experience to have.

I had an absolutely fantastic experience leasing my new Jaguar with Alfreda Baker! She made the entire process completely painless! I am so happy with the service at this location, I will be sure to recommend all of my friends and family. Thanks Alfreda!! I will be back in 36 months : )

Just got my first Jag- XE. Wow, what a special car! Very special thanks to Larry for providing the Encore Service and instructing me on the features that I was unfamiliar with. He met with me at my convenience and stayed with me until I was completely comfortable with the technology. Looking forward to the next three years and then doing it again. -- Ed

Received exceptional service from Charles. He went above & beyond my expectations. He made the car buying experience quick, easy & comforting.

Overall my rating was satisfactory. I was not happy that my vehicle was returned unwashed as I have never experienced this after service with any dealership. After a morning of calls and emails for the status of my vehicle, I found out my consultant was let go/quit (still not sure) just after finalizing the services to be performed. What’s worse it that I was never contacted by another representative to follow up on vehicle after her exit. The valet and customer service I have received over the last three years is why I have continued to patronize this location. I will have to see for the future.

The service department is a mess. To make matters worse, their repair costs are much hirer than any of the LR dealer in the area. Word of advise, get your quote, then call other Land Rover dealers to compare prices and save 20-25% . Substantial difference!

Do yourself a favor and see Jim Hirsch because he’s the best in the business!

Rich the forman mechanic is the best mechanic in the world no jaguars inside and out he knows in his sleep

George K GSM is the best GSM good has ever created customer service the best you could ever get

Scott Scordo was great to work with while purchasing our new SUV.

I want to start off by saying that I have never done business with Jaguar of Monmouth.Nor have I ever been to the dealership. This is a review of the time I spent on the phone with them. So I called up one morning asking for help with a new lease. I got through to a woman and discussed what kind of lease I was looking for. She told me she would get back to me shortly. The day went by and I didn’t hear back, so I decided to give them a call back. After a few attempts somebody finally answered the phone. It was the same woman, she said I would be better off talking to a different salesman who would better be able to assist. I was transferred to his extension and nobody answered. So I called AGAIN and I got through to the same woman who transferred me one more time but AGAIN no answer. I called back the next day AGAIN no answer. So I called back after the weekend and got through to a different woman who transferred me to another salesman guess what ? AGAIN no answer. I gave them 3 stars because if I had came down to the dealership it’s possible that I would have recieved appropriate service. My advice to them take better care of potential customers, I bet sales will increase dramatically.

The E-Pac is the absolute worst car I have ever owned! It is dangerous to drive as it stalls on highways and freeways and Jaguars fix involves a software patch that overrides the start/stop mechanism (isnt it illegal to post the federally mandated MPG rating and then install a patch that prevents you from reaching that stated rating/). A waste of money and Jaguar Customer Relations is just a computer run bot that resolves absolutely nothing!

David the service manager is the nicest person I ever met.

Fantastic staff ! Very helpful and showed that they truely care . Tom Rondello great salesman, was very diligent in making sure i got in a car which means alot . Mohammed was great as well . Mr. Dimeo, the general manager is a great leader and it shows in his staffs peformance . Would recommend to anyone who wants or needs a vehicle . I left with a smile on my face :D looking forward to my next visit :)

Dealt with Jim Hirsch who was great to work with! Love our new car.

The salesperson who assisted me, Tom Rondello, was thorough and professional making my car purchasing experience extremely pleasant. Thank you.

Worked with Alfreda Baker to help get me the car I wanted and the work she does is outstanding. She takes care of you and gets you exactly what you want with no time wasted. Highly recommended!

Amazing customer service, will be a repeat buyer soon!!!! Thank you

Working with Jaguar Land Rover Monmouth has been a breeze. Working with them twice and moving onto a 3rd I cant be happier. Between their service department and sales department. Its all been smooth and easy. I recommend to everyone and anyone I know.

Based on the attentiveness of service personnel this would have been a 5 except that I was a little surprised that they would not have a water pump in stock, and I had to wait a week!

I Recently visited this location and I must say our sales rep Justin and his sales manager kosta made our buying process a very pleasant one. Great salesman, very professional, superb customer service skills

Dealership is excellent, all departments are very professional, friendly and fair- Alex my service rep, Vinny up front and James my ace mechanic .

Jim is the best salesman gets you the best deal possible.

CATHERINE IN SALES MADE IT PLEASANT AND EASY TO BUY AN SUV VEHICLE FOR MY WIFE .AFTER THE PURCHASE I HAD SOME TECH QUESTIONS AND SHE WAS JUST AS ATTENTIVE AFTER AS BEFORE THE SALE .REALLY CARES TO HELP HER CUSTOMERS .I AM IN THE MARKET FOR ANOTHER VEHICLE.YOU CAN SURE BET THAT SHE WILL BE THE FIRST AND ONLY ONE I VISIT!

From start to finish Fabian Skibniewski made our buying experience a pleasure. He answered every question in a professional manner. We look forward to doing business in the future!

Jim Hirsch is the best! Nobody comes close.

Seamless experience. Scott helped me with everything and made a typically stressful event extremely easy. I definitely recommend Jaguar Monmouth to anyone looking for a vehicle.

I had wonderful experience with Larry Campbell and Alfreda Baker at this dealership. They couldnt be more helpful and informative, and they had the best offers!. Thank you Larry, I will be back !!

Purchased my first Jaguar last week from the Jaguar Monmouth location. Working with Pablo dePinies was an absolute pleasure. He is very knowledgeable and made the process quick and easy! I would highly recommend going to see Pablo and the team.