My husband and I had the best experience at Johnson Volvo Cars in Durham. We actually bought a car sight unseen. We called and Ned Clark helped us. He had the perfect car for us. He spent lots of time taking a video of the car and answering all of our questions. He even had the car delivered to Charlotte by the nicest gentleman. They have called several times making sure I know all of the features and spending time going over the app and ALL of my questions. We have bought many many cars in the past but never had this kind of customer service and just nice people to work with. They made buying a car easy.

Just had a great experience with them. Saw a car we loved on Saturday and called them about it. We set up a test drive at my home for Monday and worked out all of the details for financing and purchase online. An hour after they showed up, I’d purchased the car and was done. Rod Blackwell was great to work with. I highly recommend him. He was organized, efficient and made it very easy for us. All in, I think it only took me two hours and change for the entire transaction. Amazed and couldn’t be happier with the outcome.

Such an amazing experience at Johnson Volvo Cars Durham. From the time I walked through the door I received 5 star service!! Rakesh Patel was funny, outgoing and extremely professional. He went the extra mile to make sure all of my questions were answered and that I was completely satisfied though out the process. The sales manager Travis Riddick was honest, mannerly and truly cared about helping me get a great car! If you are looking for a great car and great deal, come here and see these guys!!!!! I will definitely be back in the future. Thank you again to all who helped make this possible! 😊

I can not imagine a better place to buy a car and an organization more committed to customer satisfaction and care. I bought my car here 18 months ago at the start of the pandemic which turned out to be a great experience. I’ve had a few needs for car maintenance and service since then. Every single person I’ve dealt with has been amazing - reception, maintenance, sales. Johnson could start a side business helping other companies get their customer care in order.This is a top notch business and I can’t imagine buying any brand of car if it’s not through a Johnson dealer. Well done, folks!

Cars are well priced, I felt like I got a good deal. Very professional and helpful staff, everyone went above and beyond- especially Rod!

This was a great experience and I LOVE my car. Roderick Blackwell was fantastic to work with! He listened to what I was looking for and provided insights and guidance throughout the process. He was not pushy but was incredibly helpful. I was torn between a Volvo and a Benz, and the great service coupled with an excellent car made it an easy decision. I will definitely send others his way. I look forward to getting quality service of my car over the coming years.

Johnson Volvo is one of the best dealerships in Durham. I worked with Roderick Blackwell he was experienced, knowledgeable and courteous. He made my whole experience painless. He even called to check on me after my purchase. When it’s time to trade in or buy another this will definitely be the place to go. If I could give them a 10 I would.

Best dealership experience to date. Needed diagnostic and quick repair while out of town. Paulino and his team were able to fit me in same-day so that I could continue my vacation. Very appreciative for this superb service.

Bought a car here after moving from over seas. Customer service was phenomenal and Rod was helpful during the purchase process. Customer service has helped in multiple ways, going above and beyond to resolve any issues I have encountered!

We are very pleased with the service we get a Johnson Volvo. Steven Vega saw to us most recently and even greeted us outside before we walked in. He asked for a little background on the car we were dropping off for next-morning service and paid close attention to the issues we were describing. He was careful to ask clarifying questions and even followed up with a phone call later that evening to let us know what he thought it was after taking a closer look. He was quick to follow up the next day when all services were finished and went above and beyond and had our car delivered to our front door just because he knew how helpful that would be. Such a pleasure to work with people like Steven Vega and to do business with companies who value people with his character. Thank you so much!! We are in good hands at Johnson Volvo~

Tyler Brown and Jason DArcy were phenomenal to work with-- communicating efficiently and even after normal business hours. The finance team was even able to beat my local credit union loan rates, which resulted in an even more positive scenario. As an out of state buyer, the crew had the car prepped and ready for me in an afternoons notice and took the time to teach me about the car and features that were less intuitive in nature.

Went to Johnson Volvo for the first time for an inspection. Was immediately impressed with how nice and easy it was to get in. As I pulled in an employee names Steven Vega greeted me. I have dealt with countless persons in the service industry and this guys was just different. The way he presented himself and his demeanor in welcoming me to his company was very impressive and comforting. He came across as this was not just his job but he believed in the company he represents. All of you are probably thinking this is someone who works for Johnson Volvo but I assure you this is not. I am in Law Enforcement and just want to give credit where credit is due. Because of Mr. Vega’s amazing personal service and the professional timely service ther Johnson Volvo gave me. They have a new customer and I will be returning. I even called my wife and the manager to let them know what an awesome experience i had at this location. Our daughter will be turning 16 next year and we will be calling Mr. Bega and Johnson Volvo first to hopefully find our daughter her first car. There has never been a more perfect experience at a car dealership than this one.

My husband and I just recently purchased XC90.🙏🏻🙌🏻☺️I won’t rave about all the incredible capabilities of our car ...☺️😉🎣I/we would rather praise the best Volvo team I/we have seen in years !👍🏻👍🏻👏🏻👏🏻👏🏻👏🏻Tyler was our salesperson.👏🏻He was, truly, great - very knowledgeable and very patient. ☺️We were able to view and test drive all the models we were interested in.Vincent helped our family greatly to make the best decision as to purchasing our vehicle versus renting luxury European car.We are very grateful !!!Great team ! Best product! We, highly, recommend !👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻

I had a wonderful experience buying my Volvo at Johnson Volvo back in April. Tyler was awesome! No pressure and great communication. I still text him with questions about all the features on the car and he quickly responds and is happy to help. I highly recommend Johnson Volvo.

I got the 2021 XC60 last weekend.Roderick Blackwell was my Sales Associate.I felt no-pressure, didnt feel rushed. I felt he was trustworthy and he listened to me.The process was quick and painless, Mr. Blackwell and the dealership made the process easy.No games. Final price was exactly as negotiated (no last-minute surprises).The best car buying experience and I love the car.

Steve and Andrew in the service department were outstanding. I never feel like Im being taken advantage of because Im a woman. They answer all my questions and repair cost are reasonable

Just went in to get a few small adjustments covered by warranty. I was a little worried since I had bought the car used from a different dealer. But they were very courteous. No problem with the warranty transferring over.

I received AWESOME service from this Dealership via Roderick! He displayed knowledge of the vehicle, great hospitality and remarkable professionalism!! Shout out to JOHNSON VOLVO!!

I live in the Greater Baltimore area and I purchased a car online with the help of Roderick Blackwell. The experience far exceeded my expectations. Roderick made the whole process very smooth and incredibly easy. Roderick responded to all my questions with complete honesty and thoroughness. His attention to detail and no pressure sales style completely put me ease throughout the entire process. We had a small setback regarding the delivery of the vehicle ( due to the Colonial Pipeline gasoline shortage). Roderick communicated my options (flying to Durham or waiting 3-5 days more for delivery ). He even offered his assistance with my ground transportation once I arrived in Durham. I was extremely pleased with the entire experience. That was by far, the best experience I have ever had buying a vehicle.

At the beginning, due to Covid and my time constraints, I had been dealing with Rod Blackwell, my sales professional, via phone and email… He was very patient and thorough… From the moment I walked in the door at Jonson Volvo I was treated with 5 star treatment by everyone involved in my buying process from beginning to end… Rod is awesome… He is professional… Patient… Not pushy and listened to my requests… I couldn’t be happier with my Volvo XC 60. Thanks Rod!!!

The service team at this dealership is phenomenal. The service manager Tony Holland is the best I have ever met. He treats customers as friends and he’s always patient, nice and friendly. He truly values customers’ experience. If you need any repair on the car, their “Mr. Volvo” is the perfect expert. I used to have alignment issues with my Volvo and went to some places and still cannot get it done perfectly. Fixing alignment really requires patience, experience and expertise from a technician. And I’m really sensitive to a poor alignment. However, their Mr. Volvo got it done on the first go and the car feels fantastic after having the perfect alignment again. Service advisor Steven Vega is also great. He is nice and friendly, just like a friend of mine. My recent service experience with him was perfect. I highly recommend this dealership if your Volvo needs any service or repair. They have good technicians and treats you like a friend and a family. They will have my business as long as I’m still in the triangle area!

I recently purchased a pre owned vehicle from Johnson Volvo Cars of Durham from Tyler Brown, my sales associate. First of all, the environment was extremely professional and friendly. From the finance team, to the front desk receptionist, as well as my sales associate, Tyler, there was nothing but a warm welcome and genuine willingness to help the second I walked into the dealership. Tyler was extremely knowledgeable, patient, and I felt like he had my best interest in mind. He was not pushy whatsoever which I really appreciated during a large commitment, such as purchasing a vehicle. The process was easy, fast, and smooth. He even followed up with me after my purchase to make sure everything was to my liking! I am seriously in love with my new car and I cant thank Tyler and Volvo enough for making this experience so pleasant!! If you are in the market for a vehicle, whether its new or pre owned, Tyler is super knowledgeable and will help you out of genuinely wanting whats in your best interest for your purchase. Thank you Johnson Volvo!!

Met with Sales Consultant Conner Payne shopping for a luxury SUV. Treated fantastically with no pressure from Conner other then to show us the Volvo XC90 Momentum T6. We were offered a great trade-in and a very fair deal on our purchase.The XC90 is awesome. Conner was very professional and made us feel welcome and showed sincere concern in us finding the right vehicle for our needs.

My husband and I purchased our first Volvo in August. We were met by Rod Blackwell, one of the best salespersons ever. He listened, asked questions and did his best to sell us exactly what we were looking for. (Not just any vehicle on the lot) The entire process was painless and the other staff was also very nice. We now are driving a 2022 XC 90, exactly what we were looking for. If you are looking for a new vehicle I suggest Johnson Volvo in Durham and ask for Rod Blackwell. It was worth a 6 hours round trip to get out new vehicle.

Had a great experience buying my new to me 2019 Volvo V90 R-Design! The showroom is very clean and modern. They have a great selection of new and used Volvos as well. Markus was friendly and professional with no pressure at all! Jason and Jenny were also wonderful as well. I would recommend purchasing your next Volvo from here.

Even in this crazy market, Johnson Volvo made my car buying experience stress-free and a breeze! When other luxury car dealers offered me much less for my car or were unresponsive for days at a time, Johnson offered me the value that I had been seeing online and ALWAYS kept me engaged. Even though I live in Cary, I would much rather deal with Johnson Volvo for all of my Volvo needs. Tyler is an amazing salesperson and is a great ambassador for Volvo and Johnson Automotive. If I could give more than 5 stars, I absolutely would.

Being a customer from out of state I thought would cause all sorts of obstacles but Jason and Marcus made it super easy. We were quickly able to make a deal and then they overnighted all important paperwork, and shipped the car of my dreams right to my door. Will definitely be recommending and doing business again with them in the future.

Exceptional customer service by the service department. I thought others were exaggerating but definitely not. The service department could not have been more efficient, professional and pleasant! An absolute pleasure to deal with. Highly recommend.

I had an AMAZING experience buying a car here. The entire staff was very friendly, honest, and helpful. I worked directly with Connor and Jason when buying my first car. I had some not so pleasant experience with other dealerships in the area and was about to give up on my dream car, but they completely turned it around for me. I highly recommend buying a car here, especially from Connor!

I purchased my car from another local volvo dealership and hated getting my car serviced at that location b/c the customer service was subpar and the wait was long. I recently realized that my service warranty could be applied at other volvo dealership service departments so I tried my luck at the Johnson Volvo in Durham. The customer service at this volvo service department is amaaazing. The service advisor was very friendly and despite needing a bit of work (brakes, tires), they got me in and out very quickly. I will continue to get my service at this dealership, even though it is a further drive from my house than the other local volvo dealership service dept.

I would like to thank Rod Blackwell for an excellent buying experience. He has a dynamic team he surrounds himself with; and hes on point with getting answers and finding solutions. I look forward to doing business again in the future.

I worked with Rod on a trade and he was perfect... Great honest guy to help get the car you want.. I’m thankful for working with a trust worthy person. Thanks again Rod Blackwell!

I recently purchased a new Volvo XC90 at Johnson Volvo in Durham. Roderick (Rod) Blackwell helped me from start to finish in getting me in the car of my dreams! I have never had such an easy car buying experience. They delivered the car directly to my house and all paperwork was signed and I was ready to go within 30 minutes. Best customer service and I highly recommend asking for Rod if you are in the market for a new Volvo!

Very unhappy with the service from this car dealership.This has been the worst experience I have ever had buying a vehicle. The finance department was no help with anything, I was the one to call them and confirm everything and that it was moving along. They sent me the papers to sign and of course they added in fees from what I agreed on. They charged 799.00 for administative fee. Then the vehicle is being sent to me but I couldnt choose who was going to transfer the car. It had to be their people and of course they charged double. Now the car has not been delivered and I have called the dealer several times for the transport companys name and nobody there knows it.How is this possible?Im the one paying for it but I wasnt given their information.I should of been able to choose who is shipping the vehicle its my vehicle ..Was just told that the car is another 1700 miles away. Now because they wanted to charge me more money for their delivery service (that was put in the loan) the car will take 15 days. The driver has gone 1000 miles in 9 days. I would of paid out of pocket half the cost they charged and had it delivered in 4.

Friendly staff. Clean facilities. Very hospitable!

Just purchased a 2022 V60 from Johnson Volvo. Great experience from the salesman Danny Feagans to the general manager Jeremy Bridges to the kindest Travis Riddick. If you are thinking about a Volvo, go here. Truly the best car buying experience.

Rod helped me to buy my preowned XC90 and I love it! He made the process so easy and fun. Will definitely be returning to Johnson Volvo and to Rod specifically when it is time for a new car!!

Rodrick Blackwell, and Travis L.Riddick, they both helped us get our dream car. The experience was pleasant and they addressed all our questions and concerns. I would strongly recommend this Volvo to every one.

I have had a great experience at Johnson Volvo buying a used car. Rod Blackwell has gone above and beyond to make us happy. I feel like part of the family and will have Rod help me with future car purchasing. He ordered new car mats and touched up the little dings visible from 2 years of use. Thank you Rod.Three months later I’ve had a problem with opening the door on the passenger side with my fob. I found out that the handle was not the correct handle for the car. I contacted Marcus and he immediately told me to come in and they fixed the car in about two hours. Then he had my car cleaned up to look brand new. Marcus definitely went the extra mile to help me. Thank you again for a lovely experience.

Had a great experience! Ned Clark was a excellent salesmen. My girlfriend bought a S 60 and loves it. Smooth transition for trade.Recommend this dealership and salesmen.

My husband and I have purchased many cars over the years and we have never been treated with such high esteem and courtesy from the gentleman at Johnson Volvo. Steven and Connor made the buying process so manageable, and exceeded every expectation. Most importantly they were not assertive, moved at our pace, and made the entire transaction a breeze. I wouldnt recommend any place else.

Worked with Rod Blackwell there and had a really great experience. Would definitely recommend.

I had an amazing time today at the Volvo dealership. Tony was of great help to change my lights. Very friendly and great to work with! Definitely recommend coming in!

We recently purchased our second Volvo from Johnson Volvo of Durham and could not have been happier with our experience. This positive experience was due, in large part, to Rod Blackwell! We have work with Rod twice in the past few months and have been grateful for his knowledge, professionalism, candor and support in helping us get the car that was right for us; especially during the COVID pandemic. In 20+ years of buying cars, buying from Rod and Johnson Volvo of Durham stand out as THE best car buying experiences we have had. Thanks a million!

My wife and I had a great experience buying our first Johnson Volvo. Ive had a Volvo for over 12 years now, bought from a dealership out of state. Our new car is a CPO, but everyone treated us like it was a new car. One example, we asked if the car had weatherproof mats included with it, but found they werent included. After we had signed the paperwork, Luke came around the corner and said, Were sorry, the car didnt have them, but here are a set for you. He then handed is a brand new set of all weather mats. Then, as we were leaving, (I was going to put them in myself), a salesman Id not yet met came running over and said, it would be my pleasure to install these for you. He then went out in the rain with us and put them new mats in. Thank you so much to Luke, Jason, Marcus, and the entire team at Johnson. You earned our business and far exceeded or expectations!

Tony and Steve Vega made the service experience for my XC90, on a very limited schedule due to my schedule last week very smooth and beyond easy. These guys certainly set a high bar that Ive yet experienced at any other dealers in the past.

Thank you Roderick Rod Blackwell for assisting me with the purchase of my Volvo XC40. I love this car!! He was very attentive throughout the entire process and only focused on my needs. Thank you, thank you, thank you!!

I had a great experience with my car purchase thanks to Rod Blackwell. He took the time to address all of my concerns and made sure I was satisfied with my purchase. My husband I would recommend Rod to anyone looking to purchase a vehicle. Vea and James K. Burton

The manager Jeremy is an absolutely Life-saver. I had an insured stranded in Durham from Newport, NC and she had been waiting for over an hour for a tow truck with still 90+ mins to wait in the cold & rain. I spoke with Jeremy & he had someone on the way to help her within minutes. I would give him a 10 star! Good People are rare and Id say hes rare in the truest form.

Literally the fastest car buying experience. My car salesman was Connor and he was really pleasant and helped me anyway possible. He sent me a personalized video of the car that I was interested in and answered all my questions through text message if I had them. I was able to take my car home over the weekend and finish the process that following Monday. I’ve already recommended Johnsons Volvo too many of my friends and I will recommend them to anyone who’s looking to buy a car! Thanks again to Johnsons Volvo and Connor for getting me in the car that I want In such fast timing.

Tyler Brown is amazing. From the moment he picked up the phone to discuss my ever-changing whims and wants in a vehicle to the in-person test drives and price discussions, Tyler was top-notch. Rather than taking an aggressive sales approach, he actually CARES that you end up with what you want. Its refreshing to work with someone who is more helpful, in what will ultimately be a big decision and investment than, hurtful. Nothing Tyler did was self-serving. Instead, hes all about serving the customer. And hes super knowledgeable about his own products as well as the competitors, to boot. If youre thinking about a new or Certified Pre-Owned Volvo, go to Johnson Volvo of Durham and ask for Tyler. You wont regret it.

Just a business. No personal touch

Bought a new Volvo XC90 T8 Hybrid in November 2020. We had owned a S60T and a XC60 previously - both cars exceptionally well built and reliable over 12 years of use. Our new XC90 is superb. we bought the car with Kristopher Tyler Brown - great experience with no pressure just good information!

-Had an initial bad experience. It was so bad I wrote to Johnson Automotive management.-Their Manager reached out and asked me to give them another chance to earn my business.-I agreed and they finally let me see the car I actually wanted to buy. After talking with their sales manager, they are agreed to fix a bunch of stuff wrong with the car.-They called and asked us to come see it again. Car looked better (it was a lot cleaner) but still some other stuff needed to be fixed dents, scratches etc. They agreed and I plainly expressed my desire to buy the once it was all fixed as we agreed.-They called on a Monday and asked us to come see it that day. I said, we couldnt as my wife wasnt feeling good, we would come in a day or two.-They called the next day. They sold the car.At this point I wasnt even surprised by the news or upset with them.My only thought was, I knew it!I was more upset with myself for not listening to my gut about this place.My advice:If this place is on your list, dont expect too much or great customer service and you wont be disappointed.With this specific dealership, if you feel something isnt right, you are probably correct. Just get up and leave.If you are planning on buying a used car, please please make sure they fix everything. From other reviewers you will see they usually dont honor that and you end up with stuff not working or you will need to fix.

I had a 10/10 experience at Johnson Volvo! Scheduling my appointment with Jeremy was easy and flexible and the accommodations and service experience with Steven and Tony were fabulous. I highly recommend this beautiful store to anyone!

We purchased a pre-owned vehicle from Connor over the weekend and had a wonderful experience! My previous experiences buying cars have always been high pressure and low value on trade-ins. What a delight it was to have pleasant experience with Connor! It was a smooth, easy, and fair process without pressure. Thank you to Connor and our team at Johnson Volvo!

They went above and beyond with helping me find my vehicle. Thanks Marcus and the rest of the team. You guys are awesome

I typically despise car buying at a traditional dealer, due to the games that get played, and the long hours spent waiting to arrive at a good deal; so to be honest I was skeptical. However, the experience at Johnson Volvo has changed my mind. Connor was extra patient with us, as we were trying to figure out which model best suited us, and then expedited the buying process once we found the one we needed. Connor and Jason gave us the very best deal I could find upfront (when comparing it to multiple dealers). Thats exactly how it should be, the very best price up front, no games and no hassles! Way to go Johnson Volvo!

Amazing service, super quick too! Greg did an amazing job!

I highly recommend this dealership if you’re looking for exceptional customer service and and a quality new or used car. Everyone is friendly, knowledgeable and made the process quick and easy! Ask for Roderick Blackwell if he’s not available I’m sure anyone else can meet your needs.

Called about a check engine light and need for 10K maintenance service. They were able to get me in for full service within 2 days, much faster than the Raleigh dealerships. They even provided me with a clean and sanitized loaner vehicle. Extremely nice and courteous staff. Also cleaned and sanitized my car before return. Highly recommended. Will now be driving from Raleigh to Durham for all my Volvo Car Care needs.

Best experience I have had buying in the area. Done business with Hendrick and Leith, but Johnson had the friendliest and most attentive people. After numerous bad experiences with sleazy sales people or inattentive care if I didn’t show up in my nice vehicles, Connor Payne spent time in a few vehicles, made appropriate follow up calls and landed me in a vehicle that best suits the checklist we had, even though Volvo wasn’t originally what we were thinking.

I wasnt immediately sure if Volvo was the right vehicle for me. I was put in touch with Connor who is an amazing sales rep. He was extremely knowledgeable and patient with all my questions. He showed me a few different options and helped me find exactly what I wanted. He walked me thru every aspect of the vehicle and programming. Connor made buying a new Volvo a great experience.

I purchased my 2014 Volvo S60 at Weaver Brothers and have had it serviced there since. When I called to inquire about provisions to address the coronavirus in advance of scheduling service, the person at Weavers acted like it was a silly question. When I called Johnson Volvo Steve Vega answered and was incredibly thorough, anticipating all the possible concerns I would have asked about. I scheduled an appointment. Was there this morning. It’s a clean, modern facility and everyone with whom I interacted was friendly, eager to help, professional. I’ll gladly give them my future business.

I brought a new car with the dealer the service was really fast and easy... Tyler brown was very helpful he explained me everything, he is a great salesperson out there ... I am very much satisfied by the service and I would definitely recommend Johnson Volvo

We had to buy two cars in a short period of time, and each time worked with Connor at Johnson Volvo. He was terrific, professional and easy to work with!

Great experience. Purchased a work van.

I had the opportunity to work with Jeremy Bridges to buy a new car very recently. I have purchased many vehicles over the years but this is my first online review due to the extremely positive experience I enjoyed working with Jeremy last couple of weeks. Jeremy was not only extremely friendly and professional the entire time working with me, but he was also very patient in answering all my questions in the buying process. In addition, I was an out of state buyer as well, but Jeremy made the process very easy. Overall, I felt Jeremy went above and beyond in working with me to get the car I wanted. Would highly recommend Jeremy and Johnson Volvo.

Steven was excellent in providing service to my Volvo XC90. He arranged the pick up / provided loaner and dropped back the serviced XC90 back same day . Extraordinary helpful and very polite and direct person . I will recommend Johnson Volvo service -- The service dept is amazing & helpful & responsive. I was text few time about step by step progress & time line. Thanks to Steven & Scott & Johnson Volvo . Jabir Choudhry PS : Wanted to give 11 STARS

Was just there with my mother in law a week or two ago with her car. Had mediocre service. Difficult to schedule an appointment, scheduler couldnt give us information when first called, she said she had to have an advisor call back with information and pricing and that she didnt know, she didnt even take down the concerns correctly and apparently forgot we needed a loaner car so they were scrambling for a long time to get us something to drive. The advisor was not in touch with her throughout the entire service process at all!! She had no idea what was going on and had to call several times to try to get an update on vehicle. All around not impressed!! (Although, the techs were extremely knowledgeable and professional, and gave her and I helpful and detailed information, info that the advisor couldnt explain at all. The advisor even claimed to have no idea that something was done to her car, even though I found it myself, as it was clearly written out in the paperwork right in front of him, the older gentleman.) Also, very absent service manager the whole time too, & nobody seemed to know where he went, because I tried to speak with him as well at some point. This place is def nothing special.

This dealership truly cares about its customers, especially the service team! I feel comfortable and confident that the service performed on my vehicle will be done to the highest standards! I especially appreciate Scott Butler, as he has been the main service advisor Ive dealt with thus far, along with Rachel. I know my concerns are addressed when presented, and have only had a positive experience! I highly recommend this dealership for your Volvo service needs!

Very helpful, very competitive, very attentive and now we own a great new car! Highly recommended!The best Dealership because of its Staff. Everyone was very knowledgeable and very easy to talk with. We changed to this Dealer because of all of the above! We know we can trust them and their services on all levels!

Jason and Rakesh made the whole leasing process a very positive learning experience. I have only good things to say about my experience from beginning to end.

Great experience, spared us the typical car-buying angst, got the car I wanted and didn’t leave annoyed at skeevy sales pitches. My new best friend Reed was knowledgeable and friendly, and responded to my many questions with aplomb. After reading other reviews I’d say I’m not the only one. Definitely recommend.

Were able to get me the lowest price on an XC90 in the area (including Burlington and Cary) while being humble, kind, and professional. Accommodated a somewhat crazy, tight timeline without issues and yet never made us feel rushed. We enjoyed our service so much we may even use them when we live two states away in a few years, it would be worth it.

My car was serviced for a recall item. When I arrived I was met by friendly staff inquiring if anything else needed to be addressed. When I picked up my car I was impressed at how shiny it was inside and out. I nice bonus to the updated item.

I had been looking for a new car since October, but was waiting to find the right one. I stopped by the new dealership on a whim to see a 2018 Honda Accord EX-L and ended up leaving in the car a couple hours later. Reed was very knowledgeable about the car and upfront when it came to getting financing, which I was worried about with the pandemic going on. The finance manager Jenny was also helpful when going through the paperwork and warranty options, making sure I understood every step of the process.Reed and the service manager Tony also went out of their way to make sure the tire pressure light that was on was quickly and properly addressed, even washing my car after the service. Tony answered questions I had about my car and how to set up a service relationship with a local Honda dealership.Im extremely happy with my car; its everything I wanted and more. And I couldnt have asked for a better purchasing process. The team at Johnson Volvo make sure their customers are taken care of and it definitely shows. If my family or friends are in the market for another car, I will definitely be recommending Johnson Volvo.

I purchased my car remotely and the team did everything possible to make it as easy as possible from the GM Jason to Justin in Finance. A special shoutout to my sales consultant Marcus. He went above and beyond to ensure the process was seamless from doing a video of the car, setting up delivery to my home as well as promptly responding to questions. Well done!

I purchased a 2019 Subaru Touring yesterday and had the best experience. My salesman was Reed and finance manager was Justin. They both worked with me and my budget and gave me an excellent deal. Reed even delivered the vehicle and paperwork to my home due to my work schedule.

I bought my first Volvo at Johnson Volvo. The staff that assisted me were professional and kind. They answered all my questions and the process went very smooth. Thanks to Reed, Jason, Jeremy and all the others that helped me. Best experience buying a car.

I bought a car today and got a really good deal! Excellent staff! Beautiful showroom! I will definitely be back!

Very awesome team. Great experience. Jeremy and Reed are fantastic. Check them out. Go get a new Volvo, you will be impressed.

Carl and Jeremy provided the best car buying experience Ive ever had. They were knowledgeable, professional, courteous and responsive. Fantastic all around. Thank you, gentlemen!

By far the best experience I’ve ever had for service with a car dealership!! From the receptionist to the service team, they go above and beyond to take care of their customers.

I can’t say enough great things about the folks at Johnson Volvo. My wife and I really enjoyed working with Tyler. He was knowledgeable and friendly, and he helped us find the perfect car for our family. This was by far the best car buying experience that I’ve ever had.

Transparent, professional and fair.I bought new cars and used cars many times in my past. This car purchase at Johnson Volvo felt the most fair and professional by far.I am very happy that I ended buying my car from here. If you don’t want the run-around and the car buying dance/haggling, buy your car at this dealership. Alex was super nice and professional.Thank you

Reed, Justin, and Gevin were amazingly easy to work with and professional, yet down to earth. I’d highly recommend Johnson Volvo for your next car buying experience.

From the start of communications with Johnson Volvo and Rakesh there has only been professionalism and great response. One of the cleanest car purchases I have made through the internet. Honesty and respect at its best!

Rakesh provided excellent buyer service. The whole staff works to make it a pleasant experience. I would buy from them again in the future.

Good service and friendly people.

The staff at Johnson Volvo was incredible! The sales associates are willing to help you in anyway possible and you don’t get bombarded or pressured by anyone. I am so thankful for Johnson Volvo finding me the perfect car!

7/2021 Edit: Adding to my earlier review about excellent vehicle service, I wanted to note that I recently had an experience with the Sales team. They went above and beyond to show that they cared about me and my family. Brandy is a true rock star, and I found Connor and Travis to be very knowledgeable and helpful. They are truly people of integrity. // Thank you Steven Vega at the Johnson Volvo Service Department. My battery died, so I called over to the service department for assistance. Steven came out to my house 15 minutes later to jump my car and then took it over to the shop to make sure everything was ok. He swapped out the battery and brought my car back to me, washed and ready to go. All of this happened in about a 2 hour span. I am very grateful for the prompt, friendly, VIP treatment. Thank you Steven and Johnson Volvo!

Took my daughters car in for a problem. Everyone was so nice and helpful. Dealt with service manager Tony, he was super to deal with and a very straight shooter. I would recommend them.

I wish I could give more constructive feedback but I dont think I could communicate effectively to the folks that manage this business at this time

My husband had his 2007 Volvo S60 serviced at Johnson Volvo earlier this year. The car had a persistent water leak into the car interior that no one was able to identify. These guys actually fixed the problem after bit of sleuthing. My husband says they didnt really charge him what it cost to fix the problem. Despite the extra time, they stuck to the original estimate. These guys are about solving the problem. Theyve gained a customer for life!

Recently, I bought a new car from Johnson Volvo Durham and had an excellent experience. I was treated with respect and felt the staff really cared about me as a person first. I also had my other Volvo SUV serviced at this dealership and also had an extremely positive experience. Their customer centered service approach was a breathe of fresh air. I left feeling my money was well spent.

I highly recommend Johnson Volvo service. Tony and Scott are fantastic to work with. They resolved my issue completely and even provided a loaner vehicle when they realized it would take longer than originally anticipated. It was pouring down rain so the ability to drive directly into their indoor service area was a great touch. If you want to stay and wait, they have an area to work that has wifi, drinks, and snacks. This was my first time at Johnson Volvo service, but I will go there again for certain. Thanks so much Tony and Scott!

What got me interested in Johnson Volvo and the CX40 was hearing about the drawing on WUNC. Love that Johnson Volvo supports public radio. And as it turns out, when I looked up the CX40, I loved it! I reached out and was matched with Ned Clark, who turned out to be fantastic. So knowledgeable, professional, and friendly. I test drove 3 cars over the course of 2 visits, and I had inquired about a couple more by phone/email that had already sold. Ned was always attentive to my questions and concerns. In fact, earlier today I had a follow up call to ensure all was going smoothly since Id taken my car home 3 days earlier. From the moment I walked in, it felt like a first-class experience--and trust me, Id been to several dealerships over the previous weeks before I considered a Volvo. Everyone I interacted with at Johnson Volvo--from the person who initially called to the receptionist, to the finance guy, to sales --everyone made customer service a high priority. I expect to have my CX40 forever, but if I do ever need another car, you know where Ill be shopping!

This is the third Volvo dealership we have been to recently for various issues with my vehicle, and let me tell you third times a charm! Tony, the service manager, along with ALL other employees (cannot remember specific names) at Johnson Volvo go above and beyond to ensure customer satisfaction. We couldnt be happier with the service and care we received while my car was at the dealership. HIGHLY recommend choosing this dealership if you have, or want, a Volvo.

It was so delightful to purchase a car here. Reid was very informative and answered all my questions. Everyone there was more than helpful through the process. I do wish I would have had time to get set up with the Volvo on call while there though. It does seem to be very user friendly as I have yet to be able get set up.