My experience with Pugi Hyundai was excellent. Mike Connor took very good care of me, explaining details and options thoroughly. He made a point of getting to know me and my preferences; he answered all my questions; and he went out of his way to be sure I was well taken care of. I would highly recommend working with him.

We are True & Loyal Mazda owners. We have bought at least 5 cars from Mazda. After going to Mazda of Elmhurst & Not having a good experience there we went to a few other places. Then went to Pugi & found my new Mazda C X-30. I am Very happy with my purchase. Anthony was a Great Sales man. He was very patient with us & got us Exactly what we wanted. I would Highly recommend Pugi!! Their Whole team was Friendly & Very Welcoming!!! If you are looking for a Great car, come to Pugi & ask for Anthony. You will not only leave happy but leave Highly Satisfied. ❤

Wonderful place and great people at Pugi!!! Pete was my salesman and put no pressure on me to buy a car at all. I told him I wasnt sure what I wanted so was going to keep looking and I expected a fight but he thanked me for stopping and gave me his card. After I left I kept thinking about the car I drove and went back and bought it. Pete was wonderful and sat in the car with me explaining every button and feature that my Kona has. He even set up my phone in the car and downloaded all my contacts. Also, he cleaned my car himself!!!! Great car. Ive had it for 2 days and love love love my Kona!!!! Hyundais have the best warranties too.

Ron, Ross and Eric at Pugi provided excellent customer service throughout my leasing process. They were quick, efficient and answered all my questions! Car and service has exceeded expectations this far. Thank you to the entire Pugi team!!!

Smooth transaction and very helpful staff made my first car buying experience easy. Taylor was efficient but also made sure that everything was covered at the best price in town and the crew have given me their full attention to all my car needs. I recommended anyone to go Pugi Dealership. Thanks again for the great help!

Davon was amazing at helping us secure a great deal. After the purchase he went through all the options on the vehicle so my daughter would feel comfortable driving away. Great dealership to do business with anytime but especially now when there is limited inventory. Highly recommended.

Davon was wonderful to work with. He was polite and knowledgeable, and when the time comes for us to purchase another vehicle, we would love to work with him again. I would have gladly rated this dealership 5 stars, but one member of the staff was rude and made me uncomfortable. I would say who, but I do understand that sometimes people just have an off day, and hopefully thats all it was. I hope things get better for that person, and they can represent the dealership better.

2021 is a rough time to be buying a new car. Inventory is low and cars sell as soon as they hit the showroom. I was quite nervous about starting the search since my current car was 20 years old. What a delightful experience to have the exceptional service at Pugi. Everyone was very friendly and very professional. Ross took great care in providing details of various models and I was easily able to decide which model best suited my need and style. The patience in providing details of the financing were fantastic. Every question answered. All the advance technologies I would encounter with a 2022 vs my 2002 were initially mind boggling. Ross provided a thorough tutorial, I left comfortable and confident. I highly recommend Pugi Hyundai. You will not find better!

This was one of the best experiences I had with a car dealership. Alexis was amazing and I am so thankful he was so understanding and knowledgeable about the car that I wanted. I was so impressed by how professional the entire dealership was, that I bought my car 4 days later.I couldn’t be happier with my purchase.

Fantastic experience at Pugi Hyundai. This is my 2nd Santa Fe from them and both purchases were quick, easy, fun and also a great deal. Highly recommend!

Work was done on time while I waited. Waiting room had a nice selection of hot beverages while I waited.

We traded-in for a new Palisade and our sales consultant, Ron Lubben, was top notch! Ron saw to it that we got what our trade-in was worth. Then at delivery, he went through everything to ensure our satisfaction. We are grateful. Thanks to Michael Park in finance too.

Unbelievable poor customer service. I have purchased two cars from this dealership but will never purchase another one. There service department has lied several times and once to my face. Took me going to Hyundai corporation to get action and found out that they had never submitted to corporation on issue. Once I got it to corporate they approved the next day. Service department never even apologized for lying to my for weeks. Now I have brought my car in for the paint repair job and they have had it for over a month. Told me it would finally ready this week and yet I have never heard back from them.I appreciate your follow up, but now for two weeks your rep has told me that my car would be complete and now for the second week, I have still not gotten it. Sorry, but this experience continues to be horrificSTAY AWAY FROM THIS DEALERSHIP,, They might be fine to sell you the car, but look out when you need service. They have had my car for 7 weeks now and no updates. I think they lost it

I just bought a car today from Pugi Hyundai and I was taken care of by Edwin. He was very helpful and he got me the car i wanted without any issues.I bought a 2017 Hyundai Santa Fe Sport.I will always work with Edwin.

We had the best experience ever buying a new car for my daughter. Kiwon and Edwin were the best to work with. We had been over to another Hyundai dealer in Oak Lawn who screwed with the numbers. We were really put out. By these two guys made everything right and my daughter was in heaven over the car. I will be back to buy my own vehicle in another year. Thanks Kiwon and Edwin. You guys are the best.

We had a great experience from the start! David (GM) was really friendly & accommodating. Alexis our salesman was very knowledgeable. Closing with finance (Michael) was smooth and easy. Great experience overall & would recommend this dealer to our friends & family.

I worked with Joe Stach to locate a new 2022 Palisade. The top trim levels are really hard to find but Joe was able to reserve one that was on its way to the dealership. The entire transaction took about 15 minutes on the phone, and a little over an hour at the dealership when I picked it up. Easiest car purchase Ive ever made!

Experience was fantastic and would highly recommend buying from this dealership.

An appalling time with Finance. Were threatened with a last minute MSRP markup, were made to purchase an extra care plan, and then sign a document saying that the plan is NOT required to purchase the car and it was a challenge to make them honor the APR which was given to us in writing by the sales team.

Great experience. Randy was awesome to work with. I had limited time and needed a vehicle that day and he accommodated my schedule.

Go to this dealership! Edwin and Mike genuinely care -- the entire process was painless and so much better than expected. I was dreading it. They got me into a beautiful new car well within my budget - no pressure or upsell. Ill recommend this dealership to everyone. Never going anywhere else.

Anthony Civito provided excellent service and I could not recommend him and the dealership enough. After having a bad experience at a Mazda dealership in the city, I was incredibly impressed with the transparency, attention and customer service provided by Anthony and Pugi.

Waiting time was shorter than I expected. Excellent services.

Pat for service was awesome! I will be back and this is my new preferred Hyundai dealership.

I recently leased my vehicle at Pugi Hyundai. Joe was super helpful, he understood what I needed and made everything happen . He not once pressured me into buying anything but helped me get the car I really wanted. Thank you to Joe and the staff at Pugi.

Had a great experience at Pugi Hyundai. Joe helped me out and was awesome, I will continue to go to him and Pugi with future business!

We had such a good experience when my husband bought his Genesis that we went back to Joe Stach for my red 2022 Tucson. There it was waiting for me!!! Joe is fair, upfront, a great salesperson. We like Pugi. Staff and service is accommodating. So happy with the way it all worked out. Thank you Joe and Pugi!

They were very nice and upfront about everything. Very refreshing for a car dealership. I would purchase here again

I felt that my salesman was very friendly, helpful and truthful in regards to the purchasing of a car during this time.I am very happy with my purchase and would recommend Pugi to my friends and family.

After other dealerships were being dishonest and trying to bait and switch me all week, I was extremely frustrated with my car search.Kelli from Pugi reached out to me and she was very pleasant, kind, helpful, and patient with me on the phone. She knew I was shopping around at other dealerships, so she texted me a few options. I mentioned to her that I was looking for a specific interior color that they didn’t seem to have in stock at the time.Sure enough, the next day she mentioned that Pugi had recently received exactly the color I was looking for! Excellent follow up skills!I received a call from Joe in sales who confirmed what type of car I needed, and was nice enough to break down pricing for me through email and answer all the questions I had for him. Joe was transparent in pricing whereas other dealerships wanted me to negotiate in person only to increase the price once I drove miles and miles to their dealership!Joe was very professional and responsive in his emails and he made my shopping so much easier as I didn’t even have to leave my house. I made the appointment for the next day and was told to ask for Joe’s associate Ron.When arriving at the dealership, Ron had already been briefed on the discussions Joe and I had from the previous day and was well prepared. He set up the test drive for me, confirmed the pricing I had already discussed with Joe, and even explained all of the cool features of my new vehicle. Just a really pleasant guy to deal with!And lastly, the finance manager Michael was very professional and efficient with the paperwork and explained everything clearly. He also has a very calm, friendly, and pleasant demeanor.Everyone at Pugi genuinely seems so nice and friendly, and they made the process so much fun! Truly a pleasure doing business with them! I can go on and on about how great this team is, but I don’t want to make this review longer than it is.Great job to everyone at Pugi and I will remember you guys for next time!Thanks again!-Shawn

At first everything seemed amazing. I was in and out with my new vehicle in no time, customer service was amazing from the sales team to the finance department on April 10. However, upon calling to submit my initial car payment I was told by the finance company that there was no record of me purchasing the car from them. I then realized on my credit report, my credit was run 3 additional times on June 15, 2 full months AFTER I already signed MY contract with THEM to send to the finance company. I went to the dealership and spoke with them in regards to this and they informed me that the finance company lost the contract documents and they needed to rerun my credit (without my written consent) AGAIN to draft a new contract. They then told me that I had 2 options. Sign the new contract and make my first payment, or turn the car in. I then asked for a day or so to think about it and out of good faith for their multiple mistakes that they submit my car payment which they denied. So I decided to turn the car in as my experience was then ruined to the point I couldnt even drive the car without the thought of them and how the screwed me over. I called and let them know I would be turning the car in and I wanted my down payment back, I was told in an extremely rude and disrespectful manner that I would not be getting my down payment back, I was leasing the car from them, and it wasnt their fault the finance company didnt get the papers so they are keeping the down payment. Mind you this isnt the first, second or even third car that Ive purchased, this is my SIXTH vehicle and I have never had anything even remotely close to this happen to me or be spoken to in such a condescending and disrespectful manner. If you value your credit, money, and time DO NOT go to Pugi Hyundai of Downers Grove. They dont even deserve the 1 star Im leaving.

Had the best customer service experience here and Edwin was amazing! Everyone was super accommodating and willing to work with your needs and explain ! Couldn’t recommend this place more

On time, efficient, service. 100% satisfied and happy I bought the vehicle from the Pugi team.

Everyone was great and transparent to deal with on the purchase. It was the smoothest buying process I have ever experienced. Great Job Pugi staff. This is the third car we have bought from a Pugi dealer and each experience gets even better.

Excellent experience; did great job. On time, vehicle return.Thank you.

The Pugi Downers Grove staff work hard to make the service experience pleasant - they are courteous and efficient. They pay attention to the fact that people are busy and they keep things moving.

Had a great experience with Pugi! I knew the car I wanted and they took no time in getting me all set up with a great price and a great experience. It was a much nicer experience than I have had with some other big Hyundai dealers. I will definitely be referring my friends and family and returning here for my next Hyundai when I am ready for one.Ross and all the crew really made me feel comfortable with my purchasing experience.Thanks!Derric

Unexpectedly my check engine light went on, so i stopped in here to see what the problem was. I had such a great experience! Glen was the one who really helped me out, he greeted me so fast, got all my information right away! It was nice too because he kept me updated and all the staff was so friendly. I had my 6 month old baby with me and I felt really comfortable. They had a very nice spacious waiting area with coffee, computer use and vending machine. Definitely recommend coming here for any services!Thank you so much Glen

We worked with our sales rep. Jaylen who was responsive, attentive to our questions, and a fine young salesman. We love our new 2022 Tuscon Limited - thank you for a great experience.

I had a flat tire and was driving on the donut. Despite being short-staffed, Pugi worked me in and replaced the tire. So thankful.

Just had my third great experiencing leasing a Mazda from Pugi. Ask for CG Paro - hell take good care of you.

I worked with Dominick on an unexpected issue with my car that left it undriveable more than 35 mph. I went to the dealer without an appointment and was the first to arrive at 7am. The dealership is currently undergoing mechanics on strike so the time for completion was expected to be extensive (apprx 1 week) without any loaners available. Dominick arranged a ride home for me and was able to take care of the car and have it looked at the same day. Magic! My car was fixed and ready that afternoon. Dominick also arranged for a ride back to the dealership. So impressed with the turnaround time in an unfortunate situation. Thank you!

Just moved to the area and bought a Hyundai (not from Pugi) and was a looking for a reliable and trustworthy dealership to get my Sante Fe serviced. I landed on Pugi after reading the reviews and after getting my last 2 oil changes here I don’t know that I’d take my car anywhere else. The service is quick, affordable and the people are friendly and straight forward. I’ve always been weary of where I’m taking my cars for service and have only fully trusted the dealership I worked at back in high school but Pugi Hyundai service seems great so far.

I had a scheduled service appointment for the end of August which had to be rescheduled due to a union strike of their mechanics. Understandable. Rescheduled for two weeks later. I stated I really need a loaner to which the scheduler said no problem, and was the reason why my original appointment was scheduled three weeks out from my original call. I arrive for my appointment and was told there is no loaner available. Frustrated, I walk in to talk to the service manager and was told that there is no way I would have gotten one to begin with because my car is only in for diagnostics and not a repair. My car was in for an engine hesitation, pungent odor when closed up for a while (headrest issue, for which there is a TSB) and an oil change. I was clearly frustrated as Ive been trying now to get this car serviced for over a month and was basically told to just leave. Unfortunately, for me I lost the convenience of a dealership that is relatively close to my home and they certainly lost me as a future customer.

Buying a car and the whole process is always a bit stressful for me. I am so glad I bought our new Sante Fe at Pugi Hyundai because I had a great experience at this dealership and with our sales representative, Pete. He was very patient, straightforward, and friendly. The process was streamlined, transparent and, he confirmed everything along the way. We got everything we were looking for in our new car plus more! Thank you to Pugi team and Pete for a great experience!

I was ghosted by Pugi Hyundai.I’ve never had so much trouble trying to get in contact with a car dealership before. I’m in the market for a new car and after extensive research, decided that the new 2022 Tucson was a perfect fit. I chose to contact Pugi Hyundai due to their stellar reputation and overall positive reviews from previous car buyers and made the trip from downtown Chicago all the way out to Downers Grove, even though I have at least three Hyundai dealerships closer to my home.It all started out great, I was greeted by Michael Park who got me into a Tuscon for a test drive. Afterwards, it was shared that the trim and color I wanted wasnt available at the dealership yet, but shipments were coming within a month. I put down a reservation deposit and left happy.Fast forward to a month later, I sent Michael an email to follow up and see if there was any update. He replied stating no update yet, but my spot is reserved in line and he’d let me know as soon as he saw a delivery date. That was the last update I received. I tried multiple times to get in contact with Michael via email and phone with no luck. I emailed the sales manager thinking that Michael might have left the dealership, but also received no response from him.Its now two months later and I still do not have a vehicle with no update from Pugi. I’ve had car buying experiences that have been extremely pressured-filled by the salesperson, but I have never had the experience of the complete opposite. An extreme disappointment.Update: I was finally able to get in touch with someone at the dealership.

It was easy to make an appointment online and they serviced my vehicle and washed it before I paid the bill. They notified me of a new recall and said they would contact me once the part was delivered to them. Efficient and the price for my service was reasonable.

From the first contact with this dealer until I drove away in my new vehicle, it was smooth sailing. Ive purchased many new cars & this was by far the best experience Ive ever had. I would recommend you stop by & see Joe for a fabulous car buying experience!

I had a great experience buying my Santa Fe from Pugi. Alexis walked me through the selecting and sale and couldn’t have been nicer or more intent on making sure I had the vehicle I wanted. Overall this was the least stressful and most pleasant car buying experience I’ve had.

Best VW dealer I’ve been to, very fast and good lounge area

Took the time to listen to what I was interested in, showed me plenty of options and then helped me get a deal that met my needs. Really appreciated that I was able to come back several times with no hard sell with every visit. Looking forward to being a long term customer.

Pugi Hyundai in Downers Grove, IL was one of the best experiences Ive had in regards to fixing my vehicle. Fast, courteous and friendly people, who really know their jobs! Polite and knowledgeable from beginning to end.

I had amazing service the first time I brought my car here for just an oil change. I went back the second time because I had some leaks, was told it’d be only $600 and that it would only take about 3-4 hours so I set up my appointment because he told me that they had the parts. Go to my appointment only for them to not call me after 8 hours so I had to call them to check the status on my car and.. he then tells me the parts were not there yet that he’d call me back the next day so okay I was fine with that. However, my car was ready 3 days later… and my bill came out to $900 after I was told it’d only be $600. So thank you very much..

Pugi Hyundai was great when I was looking for a new car! From the sales manager, David, to my salesperson, Edwin, and the finance guy, Michael, everything went smoothly. Love my new Tucson!

Very recommended! Go check these guys out! Joe Stach makes everything a breeze when buying a vehicle. Everyone is always so friendly and you are always greeted and welcomed in when you walk through the door. They make you feel at home.

Great buying experience ! Edwin was great to work with. He was Very knowledgeable and professional . I will definitely be referring all my family and friends to him. We love our Sante Fe !!! Thanks Pugi staff !!!

Great experience, Ron is the best salesman! Purchased 5 cars, soon to be 6 from this place!

I love this dealership!! Edwin and Randy were just phenomenal!! Edwin was so kind, courteous, patient, professional, and honest with my mother and I. He went above and beyond and made sure that we were well taken care of and gave amazing customer service. Edwin did such an wonderful job and I will refer anyone to him!! Thank you Edwin and Randy for giving me such a great deal on my truck, I absolutely love it!!

Very pleasant experience. Well organized and courteous staff.

Pugi Hyundais inbound sales system seems disorganized if you try to call in for quotes/info. Though, my boyfriend and I visited in person and were able to easily meet with our sales rep Marco who was very helpful and trustworthy. We ended up purchasing a Hyundai Tucson from him and he made the process as straightforward as possible. Weve also since visited Pugi Service a couple of times and both have been great experiences!

I couldnt have asked for a better experience! I have car shopping anxiety because my first experience was less than pleasant but this time around it was a breeze. The Ron and Erick were great and super patient with my spouse who was really giving them a run for their money lol. Overall I got exactly what I wanted at the price point I wanted with a few extra perks! Im happy. Thank you Pugi Hyundai!

I would give this dealer and their service department 0 stars if it was an option. I had a warranty issue with my car. I needed a new transmission. It was during the strike, so they had no mechanics. Anytime I called for an update, the service guy I spoke with was extremely rude and dismissive. Turns out, whoever they had install my transmission did not complete the process currectly (this is after they had my car for 6 weeks too). Why was my car never checked over by the service manager, especailly since it was something as important as the transmission? The car wasnt even test drove. My car was also filthy dirty in and out and also scratched. I immediately made an appointment at Darcy Hyundai to have them look over my car because it did not feel as if it was shifting properly. Before I could even make it to the dealer, my car stalled. Luckily, they found the problem and fixed it within 2 days. I originally did a survey for this dealer about my experience, got a call, and was asked to recomplete the survey so that they looked better. However, after what I encountered, I instead contacted corporate Hyundai.I understand that employees are low due to the strike and the pandemic. I wasnt mad about the time frame. I was mad about how my car was not fixed correctly and the treatment I recieved while unfortunately having my car in Pugis possession. As a previous customer service worker, I wouldnt recommend anybody to go here.Stay away. Go somewhere else.

Pugi and Ron really came through for me!In a time of shortages its able to get the exact car and deal I needed. It was quick and easy.

Great experience, when purchasing a vehicle. The sales team were courteous and well experienced. The service department on the other hand very rude and disrespectful. Took my vehicle for service and everyone else was being called by their name and received the greeting of the day. Us on the other hand were given finger signals no paperwork and not even the keys to our vehicle. The manager was very rude and unprofessional.

Arrived at 7:00 am and was out by 800am. Very helpfull service writer that answered all my questions

Perfect! Scheduling was easy and the staff was very friendly and helpful

I have always been treated nicely by the Pugi Staff, They do excellent work, and make your visit to their dealership a very pleasant experience!

Wanted to take a moment to thank Glen, Chris, and the rest of the crew in service! They are always friendly, accommodating, and great to work with! Keep up the good work.

My husband and I had the pleasure of working with Pete Denbroeder at Pugi Hyundai on Saturday, 8-24-21. Pete was extemely knowledgeable, professional, friendly and low key to work with. We took a Santa Fe for a test drive but we really had no intentions of buying a car that day. However, we were so impressed by what Pete told and showed us about the Santa Fe Calligraphy we decided to purchase the car that day. Pete made buying the car a good experience. We were also very impressed by his computer skills and ability to help us make the connections with our cell phones to the cars system. I highly recommend buying a car from Pete Denbroeder at Pugi Hyundai.

Joe Stach was as usual great to work with. Everything went smoothly! Thank you again Joe!

This was the absolute BEST car buying experience I have ever had! From the moment I stepped foot into the dealership Edwin made the buying experience fun, easy and enjoyable. No games, tricks or hassles at this dealership. I got an adorable new car at a fair price and I couldn’t be happier.

Buying our new 2022 Tucson at Pugi Hyundai and working with Joe was a fantastic experience - highly recommended!

Andres went above and beyond to help my wife and I with all available options. We couldn’t be happier with the service and vehicle. Highly recommend Pugi Mazda.

Without a doubt the the best car buying experience Ive had. Rudy, our Sales Consultant at Pugi Mazda, was top notch from start to finish. He listened and worked with us to get a deal that was affordable for the car we wanted. No high pressure, no steering us to change what car we should buy instead, no endless back and forth for with the manager. The deal was worked out when it was time to talk to Katie, the finance manager. Except for talking about an extended warranty, nothing was different from before we sat down.Bottom line, would go back and do business with Pugi Mazda in a heartbeat. When you leave with the feeling that you made a good fair deal, you know you were treated right!

Our sales person, Peter, answered all our emails with direct answers. Gave upfront pricing, no hassling or pressure. No hidden fees! Best pricing around so we drove 2 hours just to deal with Peter. He went through the vehicle features and was very helpful.

I was there the other day looking at a 2018 Hyundai Ioniq Hybrid and it wasnt the best experience. I was looking to trade in my vehicle and they wouldnt even budge $500. The person I was working with didnt even seem to care that I was there and was more focused on another appointment he had selling a RAV4. Even trying to budge $500 he didnt even bother to see if the manager would be willing to debate it with me, but he just sat there as if he didnt even want to be at work. I will not be revisiting this location.

Great experience.If you looking to buy your next vehicle hassle free, that is the right place.Purchase my car with no wasting time and no headache Also trade my previous car at very good price.Because the car I have purchase is pre owned it has been fully detail inspected and serviced for free .Good all the way.Special THANKS to Ashley Seitz -BDC Representative who refer me to Chris and Alexis.Very happy and satisfied with my purchase Will buy from there again in the future.Alexander Ivanov

Purchase of the car was very easy. Car was ready as the sales person Adres promised the next day and the whole paperwork process was less than 30 min. I strongly recommend this dealership if you are looking for a stress less purchase.

Excellent service. The staff is kind and informative. The waiting room has two vending machines as well as a Starbucks coffee machine with complimentary coffee, hot chocolate and hot water with Lipton tea bags. The service is typically prompt and they always wash and hand dry your car before you leave. Located right off of Ogden.

Had a great experience buying a new car from Pugi Mazda. I had used Consumer Reports buying program and was in email contact with Ashley. She was attentive, had great information, and was there when I needed to contact her ( and wasnt pushy). She had our negotiated price worked out online and helped me set up and appointment. Rudy helped us when we came in and did a great job. All staff was friendly during the process.

One of the easiest car buying experiences I have had the pleasure of doing. And CJ was great. Answered all my questions. This is the fourth Mazda in our family. We will continue to advise any of our friends that if they are looking for a Mazda look at Pugi.

5 Stars For Pugi Hyundai! We cannot thank PUGI Hyundai enough for an easy and pleasurable experience during these trying times buying a car. Wed been to other dealerships in the area who were marking up their cars 10-11%! Pugi promised us when we ordered our Palisade (another popular brand at the moment) that they would honor MSRP and said the car we wanted was on order and would be in Sep. It ended up coming in August and we picked it up last week. What a smooth buying process from start to finish. They are honest, easy to work with and super friendly. Joe Stach was extremely friendly, helpful and fun to work with as well. He made the process enjoyable and after speaking with other competitor dealerships in the area, we thought it was too good to be true. But PUGI was really that great! Thank you so much!!

After visiting two other Chicagoland Hyundai dealerships and facing surprise upcharges and add-ons and hidden fees that added another $2,500-3,500 to the advertised price of a car, Pete D and Pugi Hyundai surprised us in another way: a straight-forward approach! Before setting foot on the lot, Pete D and I agreed to terms over email, and upon arriving at the dealership, everything moved ahead as promised without an ounce of drama. On top of that, Pete D was very knowledgeable when introducing us to our new car. If you want to eliminate the games, try Pete D and Pugi Hyundai.

Very good to us for the past 10 years. The entire Pugi staff has been courteous and helpful. One of the few dealers left, that will negotiate and financially find a way to get you in to one or more of their vehicles. Never any pressure to make a purchase.

David and Mirta were amazing. They were extremely helpful and attentive. Its hard to find a dealership where you feel that the sales person is working in your best interests, however, Pugi Hyundai, David, and Mirta, put their customers first, work diligently to get you the best deal, and are available to answer all your questions. Great working with you both I love my new car and the great deal you gave me!

Greeted promptly. Bad news was delivered with options concerning my transmissionPart is on order. Waiting for the call to put in the new one

Highly recommend! Very courteous, efficient people working in all departments. Freddy in repair/ parts was phenomenal. From my initial call to him regarding my repair issue, to leaving after the repair, I couldn’t have asked for better service. I will absolutely make this my Hyundai repair dealership from this point forward. Bring your car here, you will NOT be disappointed!

It was really stress free with the whole Pugi team, from Alexis to the Finance Office.

I recently bought a car from Pugi Hyundai. I had a great experience. My salesman Edwin was fantastic. He was super personable, and I felt I really did get a fair deal. He explained everything to me so I could understand it, he wasn’t pushy at all. I definitely will go back to Pugi!

Service was amazing! Purchased my 2018 Santa Fe from here and they provided a great service package! Even after it expires, I will be coming here for all my service needs!

Great service, found a couple nails in my tire durine an oil change and fixed it for free.

Just got my third car from Pugi. They take great care of me and my family! Jesse is always there for me if I have any questions or need help. Highly recommend going to talk to them if you’re even considering a Mazda.

Called to inquire about a GV70. The salesman was very short and said “nope. It will be a few months. Thanks. Bye.” Did not ask for my information and hung up on me. I will absolutely not do business with a dealership that treats potential buyers this way, especially when spending over $60k on a vehicle.

I worked with Randy Murphy on leasing a new Mazda CX-9. He was awesome, kept in contact and wasn’t pushy. He met me at the dealership on his day off, which I greatly appreciated. He was able to get me the car I wanted at an affordable price. The whole experience at this dealership was easy and I never felt pressured. They provided great customer service from the first phone call to financing to leaving in my new vehicle. I highly recommend this place for your next vehicle.

Weve purchased TWO vehicles from Allen and Pugi since November 2020 and each experience has been phenomenal! They have been thoughtful and diligent; when we get ready to upgrade again, well be back!

Great service and fast oil change!

From the initial test drive to driving my new Palisade off the lot, Pete and the whole team at Pugi Hyundai made buying a new car a very easy and enjoyable experience.

We have bought 5 Hyundai’s from Pugi since 2008. We have been very satisfied with the service & professionalism they provided to our family over all these years. Joe Stach was very good & no pressure.

Offered $5500 for trade in on vehicle with KBB Trade In Value of $8800-9800 in FAIR condition even though car was in good condition. After beating Petey up for a while and getting him up to a fair price on trade in, then they couldn’t honor the True Car price. Said “I’d have to talk to True Car about why the price was wrong” even though it’s the dealers who enter their own pricing. Classic bait and switch. Sleazy.

When we decided to look for a new car we already knew the make but needed to find a dealer. We decided to try Pugi Hyundai, since we have gone by it so often, and I am very glad we did. The salesman, Ron Lubben, was the best salesman we have ever had, and we have had many over our lifetime. This is the first salesman that asked questions and gave us answers without pushing. We knew what we wanted before we went looking and we had some questions about others. Ron gave us all the answers and we decided to buy. We are very happy with the whole deal.