Had got 4 new used tires on my car. Down the road driving the back left one got a flat, I called Burke’s and they said they would replace it for free. They got it done fast, apologized and the good thing is you can see everything that’s done so that’s good. And I know they did everything well, I would recommend because they have always gave me good service even in cheswold. Also very good prices, I paid 150$ for 4 used tires that have a lot of tread on them!
Called ahead to check the price. The lady in the phone quoted me $50 to change two tires and balance all four tires. When I got there the guy told me 37 per tire plus another 10 to change the front to the back not even to balance them. I told them I had already been quoted a price less than ten minutes prior to arriving there and he refused to honor that price or even offer me a lower price than what he had inity stated. I went to put the tires back in my vehicle and they were covered in dirt and gravel which got all over my car.I went downtown he road less than half a mile to econo tire and had it done for 50. I can’t for sure say this is Burke’s fault but my right rear tire went flat within that half mile as well. I will never do business with them again
One guy that was new told my fiancé a price started doing it then the owner told him a different price my fiancé said no way that is outrageous so they put his tires back on and didnt tighten the lug nuts on one tire all the way I had to end up going to where he was on the side of the road taking him his impact but it ended up making bigger problems I would never recommend this place to no one! Thats dangerous and messing with someones life thank goodness he knows enough about vehicle to know whats going on.
The guys at Burkes are tireless!Get it? I made a joke there. But really, these hardworking guys will hook you up with a slightly used tire if they cant fix your flat. I dpnt think we were there 10 minutes and got a great tire. Thanks!
The closing time says 5:30pm I showed up 15 minutes before and they told me that they were closed smh.
Very disappointed in the aftermath. The service was great and very fast. However, I noticed a few weeks later right tire was pulling or leaning the car to the right. Checked out the tire and it was in worse shape than the ones I traded in. The store was highly recommended by my wife but I’m out $70 now. NEVER AGAIN. TO YOUR RESPONSE: The warranty was over at your response. The technique you use is very deceiving. I was told to sit in the office and never got a look at the tires. I wish I kept my old ones, lesson learned.
The customer service was on point with helping me buy 3 used tires. Reasonable prices fast service thank you Burk Tires
They were very helpful. I went to have tire changed and they also notified me of another possible problem coming my way
Just needed something simple. Cordial mechanics. I will return..
Went to Burke tires, very nice gentleman and service was awesome, they treated me well, covid-19 in place, saleman took his time and answers all of my questions! Will tell others about the goodness! Well done!!! Try for yourselves!!!
Its always very inconvenient when you get a flat tire. Luckily they were there. they were ready, they had the right size tire I was in and out in less than 20 minutes with a new tire installed and the old one taken away he showed me what went wrong with my old tire and put the new one on the rim and put it on the car and they were very friendly and fast and precise. Cant ask for anything more than that
This review is for the South Dover location! I dont have any experience with the North Dover location. My goto spot for tire service! They get you in and out. Good prices on tires. They also sell used tires if your budget is really tight. You may have to order the new tires but they get them in a day or so. They save me so much money I dont mind the wait. I once had a bolt on my brake caliper that the poor guy couldnt break loose even after spending almost an hour working on it. He finally gave up and didnt charge me anything for his time. I felt so appreciative of his efforts I said at least let me buy you lunch. Really good people there.
So I went here (South Dover location) to get my tire and battery checked. They were really honest with telling me they saw no issue with my tire and just charged me five dollars for the check. He said there was a lot of corrosion on my battery and that could be why I was having issues and he cleaned it for me for free. Unfortunately found I actually needed a new battery when I took it somewhere else after I kept having the same issue. Good and hosest people just didnt solve my battery problem.
Guys there were very nice and helpful
Went to the north location. Tires were ok priced no complaint there. However, the customer service was horrible. They made fun of me right where I could hear them. I let the manager know I heard what they said and he just lied and also began to laugh. I have tough skin but you don’t treat paying customers that way. At least wait until I leave. For that reason I won’t be back. Sucks cause I needed more tires but I’d rather spend where I get some respect
I was visiting the area and needs a quick tire patch to make it back to PA. It was almost closing time, but the team was helpful, courteous and got me back on the road in no time. Thank you!!!
Easy peesy! In and out in under 10 mins!
OH MY GOD!Yes tired...Why are you experiencing on cars?My car wouldnt start so they replaced my SENSORS?THEN she has to start up twice, now she is smoking.Benjamin said a will make a list before they even looked at the car.I just want it to start not out in surround sound!RIP OFF ESPECIALLY FOR LADIES!STICK WITH TIRES, I MET 3 WOMAN.THEY WERE FURIOUS!
The customer service was great. The one guy changed my 2 tires in no time at all. Optional payment methods too
Pleasant service. Fast
Theyre great and got me in and out
Shawn big ups for helping us with our tire so far so good with the fix a flat we appreciate you thanks burke team
Tried selling me 6 ply tires even know I asked for 10 ply wasnt until the end of the call I asked again Are you sure they are 10 ply tires?There reply oo no they are 7 ply but they will work but thats not what I asked for I replied
Went to north Dover first and didnt have my tire. So went to south Dover and got the tire I needed. Workers were very nice. Quick service too!! Thanks
This was the first time I went to this business being new and this town, but burkes tire came highly recommended. And I certainly see why, I was pleased with their customer service. They were prompt, polite, answered my questions, and best of all did not try to sell me higher priced tires. Burkes gave me a quotes for both new and used tires. Which was great because not everyone can afford brand new tires but need to keep their vehicle moving. They put my tires on quickly, then within an hour they called to tell me car is all ready and to come and pick up. I was back on the road in no time. I am really impressed with Burkes tire repair service, if I ever need to have my tire checked for a possible leak or if I need to have my oil changed, Burkes tire will be the stop for me. Keep up the great work! I highly recommend this tire shop.
Had a slow leak in my tire. Stopped here and in 10mins two holes were plugged.
Fast service reasonable prices
Excellent service
Called that morning to make sure they had my size tire (used) which they did! I came up about a hour later and they had me out of there in less then 10 minutes! Staff is very friendly and very helpful, amazing prices also!
I WENT THERE ON 11/30/2018, TO PURCHASE A USED TIRE. I CALL BEFORE I WENT AND SPOKE TO SHAWN. HE SAID HE HAD A USED TIRE FOR MY CAR AND I ASK HIM WAS THOSE TIRES IN GOOD CONDITION. HE SAID YES, SO I WENT TO BUY IT AND JUST LIKE HE SAID THE TIRE WAS IN GOOD CONDITION. I THANK HIM FOR BE HONEST. I WAS IN AND OUT IN LESS THAN 15 MINUTES. THE SERVICE WAS GREAT,SMOOTH TRANSACTION. I WOULD RECOMMEND ANYONE TO GO THERE. HIS PRICE ON THE USED TIRE WAS FAIR.,
Got tire service there today and they were great. Nice people.
Very quick honest work. The front desk lady was very welcoming and polite and the mechanic was quick but very honest with the condition my tire was in. Will definitely go to them again
Ive been to this place a lot...they have good prices for the tires I require...pretty quick too
Started coming here months ago to get air for a slow-leaking tire, when seemingly all the DIY air pumps in town were out-of-order. They were always fast, friendly, knowledgeable, and affordable. Not pushy or aggressive about making sales. Have since bought tires there with zero issues. Will buy 2 more soon.
Nice job with the tires. Took a little longer than expected but that just shows how good they are with business.
Fast service
Great service
Terrible customer service. I dont expect to have red carpet treatment but to at least be acknowledged is important. I took my business elsewhere
Very professional providing excellent tire service.
Good business and never had an issue there been a customer for years now. Keep up the good work burkes
They have balanced 35 mud tires for me twice and did a great job both times for an affordable price
Quick Service
They close earlier than their posted hours and they also dont treat long term loyal customers with respect anymore. Success has went to this families head. No longer will they get business for any of my cars
Was able to answer my questions and very knowledgeable. My husband went there and was very pleased with the service he received!
Life savers. Great pricing and great personable customer service. Would recommend.
I have been using Burkes for over 5 years. They have good customer service and get the job done fast no matter the weather. If you need a used tire do to road hazards or need new tires i strongly suggest you go to Burkes Tires.
I wasnt totally displeased with the service, it was fast, the guys seemed friendly enough. But I will never be back to Burkes, as after my visit (when I got back home) I realized that the guy apparently tried to jack the car up behind the tire and due to the existing rust damage (old car) he totally crushed the body (think like a soda can) and ripped my mud flap in the process. Now it isnt his fault the car had rust damage but he didnt even tell me he did it, or offer to try to beat it back out, or give me some sort of discount for the damage done to my car. I mean if he is an experienced car mechanic I dont see why he wouldnt realize it was a bad idea to jack it from behind to begin with. The whole thing is pretty shady. The guy damages my car then hopes i dont notice before I leave.
The best place to get a tire fixed in Delaware
I went here traveling to Baltimore and told them I was traveling . Unbeknownst to me they but a tire on with not only one plug but four different plugs. I made it to Baltimore and woke the next morning to a flat tire in a strange city that I paid 50 bucks for. I ended up paying $80 tow bill and $75 for a new tire. I ended up taking the bad tire to them and showed them the bad tire and the owner refused to reimburse me for even the $50 tire I had purchased originally and only said they would exchange my next bad tire as if I ever would trust them again. I understand the tires are used but they put my whole family at risk and the owner is completely unpleasent to talk to. I used them a couple of times with no problem and then this I will never return. Just the ignorance of the owner is enough to make you not want to spend money there. I will definitely take my business elsewhere and it is sad because we have 5 cars in our household and 9 medium sized commercial trucks so they are losing quite a bit of business.
Quick, honest and will priced, definitely worth checking out and getting a quote from if your in a bind.
Great place to get tires done. Plenty of parking. Fast service.
Great service
Installed tires/wheels incorrectly. TPS valve stems not properly alligned with hub receiver. Refused to remount.
Great price, friendly staff.
Be careful with dealing with this place. Some of the guys that work there are more than willing to try to take advantage of peoples lack of knowledge.I was quoted 25.00 for a tire patch, I refused, as that well above market rate, and as I was walking away I heard them quote another gentleman 20.00.
There is this one guy who looked at my tires gave me advise and fixed all 4 tires in 25 minutes
Good used tires when you are in a pinch.
They took good care of me and worked hard. Ill be back.
Good. I would highly recommend it
Quick and efficient service. Good prices
Worker explained tire sizes, price difference and why i needed a certain size. Very polite and respectful staff.
Big Rip off. DONT GO TO THIS TIRE SHOP. They sold me a messed up tire, then didnt want to give me a different tire nor give me my money back. And the 2 dudes who work there are clearly 2 crack heads!! DONT GO HERE!!
Great place and good prices
The one place that had the tire I needed now thats service 5 🌟 service
Fixed my flat in under 20 minutes for 10 dollars!!!!! Highly recommended
Theyll services quick, fast and in a hurry.
They are fast and cortious.
Best place to buy tires
Messed up my alignment.
Great .. Best in Dover
The service are so quickly!
Service was great
Great job reasonable prices
Business was fantastic
Quick work!
Okay
Fsst