New manager doing better job then old one. Was friendly and got my device fixed fast!!! Old manager let it sit for two months without fixing it and new one didn’t let it sit for even two hours! Very happy, will be coming back.
Thank goodness theyre under new management! New manager is clean and most importantly kind and tends to individual device needs. I expect great things and will be coming back thanks to the promising new management.
It has almost been two months since I’ve dropped my Apple Watch off for the screen to be replaced. I was told it would be 2 weeks at most for repair. Every time I call it sends me straight to voicemail, I’ve left multiple messages with no response, and when I do go to the store they are always closed. I most definitely do not recommend. I just want me Apple Watch and the money I paid for it as well.
Good kid, he helped me set up my new phone. Will be back when I eventually break this thing.
I didn’t know what a Google review was at first but the new manager was polite in guiding me how to write one. Very clean and professional, will be coming back.
Had exactly what I was looking for. Great price on cases.
Fast and easy. No complaints.
I brought my sons tablet in to repair a broken screen, that was on January 17th of this year. I have called several times and left messages, with no reply. At first they said 3-5 days, then 2 more, then another week etc...etc....the one time my husband called and actually talked to someone it was a rather rude female that told him to not call again. An employee of Walmart stated she hasn’t seen anyone at the store for over a week. I wish someone could be honest and tell me what is going on. My son uses his tablet for communication. I really would like my tablet and the $200 I have paid back. I don’t know who to talk to. Customer service is not returning calls. SO frustrated!
I had them order me a screen to repair my phone, well they got the screen in, but then they closed due to covid, and i totally understand, but i was not aware of the situation so i took my phone else where, a week later they finally opened, but i already had my screen repaired, so i politely asked for a refund, and was told i should recieve my refund in 5 to 10 business, its been 2 months now, no refund and no one will answer the phone, ive left voice messages and a number where they can reach me, but its been total silence on there end. I dont understand. Thats why im giving them 1 star, when issue is fixed ill gladly change my rating but 1star for now.
Unfortunately I cant leave a 0 star review.I will not do business here again. Unprofessional and rude. The store is rarely ever even open! Paid over $200 for a botched phone repair and I cant even get it back up there to make them fix it. Do not recommend.
I paid $300 to get my note 9 screen replaced. Its been almost a month when I was told it would be 2-3 days. I have yet to get my phone fixed and its almost impossible to get someone on the phone. This has been the worst experience when trying to fix any phone. Not to mention I was told the reason its taking so long is because the wrong screen was shipped to them the past 3 times they sent the replacement screen!!!
I have a horrible experience took my phone to get fixed first time they said the screen didnt fit ok so they say I already ordered another one ok now this is 2 months ago and Im still waiting I have called to get refund boss is never there or he is at one of his other stores Im done dont go here Im still trying to get my money back or my product. They say they will call but never do I dont even believe she relays messages. DO NOT GO HERE OR THE ONE IN GUKF BREEZE BECAUSE THATS ONE OF HIS STORES TOO AND AN EMBROIDERY SHOP IF YOU DO GO I HOPE YOU GET WONDERFUL SERVICE BECAUSE I DIDNT. If I could give it a zero I would
IFix and Repair is the best mobile phone repair service I have ever had the pleasure of doing business with. I have had at least 5 different phones repaired here. They have fixed my busted screens and replaced old batteries for my phones that stopped holding a charge. The service is always super fast and easy to work your day around. They always quote times that they will be done and have never missed the mark. The employees are knowledgeable and friendly as well. Whenever my phone breaks I know that this place will be able to get it working again!
My battery could not make more than 4-5 hours without needing to be recharged I brought it in & Duncan helped me out from start to finish. The repair took less than 30 minutes and I have had almost no problem with the battery ever since (its an iPhone 7 so I didnt expect it to be as good as new!). I recently traveled in Europe with the phone and it made it through most days without recharging. After going to these guys, I definitely wont ever upgrade a phone because of battery issues. Thank you Duncan!
Quality of repairs is varying. Some are great and others are rushed through and poorly done. Service also varies too. Id go for a battery or front screen replacement and not much else unless you just absolutely need it done.
They cannot change samsung watch battery or sell me one and there attitude was rude to tell me they cant and dont have license to do so will never be back
Great and fast service
Kind and knowledgeable staff
They have One Plus cases.
Apple could not have given me better service in their own store, than Duncan did. He was super busy, with other customers in the small store, and simultaneously gave us all extremely courteous and excellent service. I can honestly say that I have never had better or friendlier service in my entire life, and I am 55. Thank you so much, and God bless!
Duncan stayed late just to help replace the screen and battery in our time of need! Very helpful, knowledgeable, and professional! Definitely recommend this place!
10/10 recommend! Dunkin super helpful and super sweet to both me and my rowdy three year old. He educated me on what was going on with my phone and then fix the problem in 10 minutes. They’re super affordable as well! Go see these awesome guys!
Duncan helped me with both of my iphones, very knowledgeable, patient and went above and beyond what was required.He stayed 1 1/2 hours after closing time.We’re very grateful for his excellent service.I would HIGHLY RECOMMEND “DUNCAN” and your company.He’s the GREATEST!!!!!!
The young lady who works in here is very good at her job. And very nice.
I really needed a screen fixed on an iPad that was my Autistic sons. Preferably same day. Brandon was able to fix it in about 3 hours. I would highly recommend iFixandRepair at Walmart in Dothan.
Amazing experience. Technician was very helpful, knowledgeable and fast. We were in and out with a brand new iPhone 8 screen within 30 min. Worth the money!!! Right I inside Northside Walmart.
The guys at I fix at the Dothan mall did an awsome job fixing my Iphone
Very knowledgeable people here. Thank you!!
Been waiting a month now and no response from no one.
Very good service
I was out of town and my phone crashed on me. I went in to get it fixed and they said it would be a week and they would ship it to me. After 35 days and tons of phone calls to the owner my phone could not be located and all of them were caught in multiple lies. If that wasn’t bad enough they stopped answering my calls so I was left without a phone. After a month and a half I finally got my phone back and there were even more problems than when I gave it to them. NEVER TAKE YOUR PHONE HERE. The owner Tyler lied to my face and wouldn’t even give me my phone back when I asked for it 6 hours after I left it. I have never dealt with so many dishonest people at one store. Worst experience of my life. The experience was horrible, and to make it worse I got took for $200 and they refused to refund after not fixing the problems and causing more.Response 2: I guess the “board repair time frame” covers all the lies told. Also once again another lie. Ifixit denied the charges being refunded and the credit card company had to eat them.
I cracked and destroyed my Apple Watch and called over to this business asking for pricing. I spoke with a guy name Duncan(maybe not his name, not sure) and he gave me a price and told me it would take 5 DAYS for it to be fixed and returned back to me. I dropped my watch off on April 16th almost at closing time. It is April 30th and I still have not received my watch. I’ve called multiple times to check the status and every time they tell me it will be back in a couple of days. I called Monday and I was told he received tracking and that it’ll be here in a couple of days. I sent a friend to the place of business to get a status update and my friend was told that it shipped today ( April 30th) and will be here in a few days. So I called back up there and talked to the same guy and he told me that they received tracking information Monday but it didn’t ship until today (BS). I also made him aware that my last day in the area would be Sunday and I will need my watch before I leave, he says if it’s not here by Sunday we can ship it to you ( which I’m sure will be another week). At this point I asked to speak to the manager, he said he wasn’t in but he would call him to see if they could expedite my watch ( how do you expedite a shipment that has already been shipped) and he would get back in touch with. Oh he also mentioned that the reason why it’s taking so long is because the person they sent the watches to is backed up with orders and his shop has been closed and I said why wasn’t I told this from the beginning, I was told 5 days and he said he didn’t know that information until after my watch shipped. So yea, no watch still and it still isn’t promised to be here before I leave town. Worse experience EVER. OH NOT TO MENTION THIS IS COSTING ME $258.
Took my mother to get a new phone today as she busted her old one (motherboard and all) not really fixable; however, after getting a new phone (through a phone company) and being told the phone she picked has no screen protectors available, I quickly messaged ifixandrepair Walmart location, in hopes they would have something. Within two minutes I received a response with the product I requested and the price. Met with Tyler as I came into the store explaining we were on the search for screen protectors for which he showed us all available options and what they would look like once installed. Needless to say not only did my mom get one but so did I and we are both very pleased. I recommend anyone with phone repairs or just on the look for new accessories or gadgets visit Tyler and his team for prompt and quality service!
The very best in their field. Fast, professional and quality repairs. I wish I could give them 1billion stars in this review! Thank you so much!!
Could not help me at all
GREAT SERVICE. Tony was a great help for both of our iPhones. Quick and courteous. Will be a customer from now on. It is more affordable than you think to fix a phone. Worth talking to him before you throw it out!!
My experience was great! Tyler was very helpful and patient. Service was fast and dependable. I’ve already recommended others who need help. 👍
They are an amazing service it was quick and easy. Amazing customer service and worry free. I will definitely be looking forward to using them in the future.
They were able to fix the back screen of my iPhone, and the customer service was excellent. I would go to them again 😊
Very unprofessional employees. Paid$220 to get my phone screen fixed and the same day the screen popped up bc they didn’t fix it correctly. then when i took it back with my receipt they wouldn’t fix it again. terrible service.
If I could give this place 0 stars I honestly would! These people will keep your phone up to 5 months! Sending back and fourth across the world for it just to come back not even fixed and when it’s time to get your refund they’ll give you partial payment of what you paid & tell you to expect the rest on your card in 4 to 5 business days then block your number and never give you what they owe you! DO NOT RECOMMEND THIS PLACE FOR ANYBODY
My note 9 screen was busted and looks brand new. Only had to wait 30 minutes. Definitely suggest Tyler
This Wal-Mart is better than the south side Wal-Mart. Helpful and polite.
I highly recommend Tyler an duncan to repair any device you have they are amazing an it takes them little time👍🏾👍🏾👍🏾👍🏾👍🏾 I’d give them 100 stars
Customer service was amazing! Tyler did everything to get my device repaired quickly! I would definitely recommend this location!
These guys are great I had my baby “20” inch done and the price was awesome and I will go back whenever I need work on a phone,tablet
The people here were extremely nice & gave me several options. They had to special order my screen but it came in way before the time it said it would. I would definitely recommend this ifix location to anyone.
Fixed my iPad. Very satisfied. Will use again.
My experience is always great whether I need help resolving issues with my computer or phone they are always super helpful and very knowledgeable! Highly recommend!
Excellent customer service! Elena was super professional, courteous, and thoroughly explained all of my options. I would definitely recommend Ifix!
I wouldn’t recommend this place for any repair. Took my husbands phone to have a battery replaced and it took a week to get the parts in supposedly. Come to find out after 4 trips to the store an employee was sent across the road to pick up a battery and the parts never came in. In the process of our repair they broke the screen and now insists on sending it off to have it fixed but expect us to pay the full cost. I ask for a full refund and was told that I would have to call someone else. I did that and still haven’t heard from anyone. The only reason they get one star is cause I can’t post a zero star review. Don’t waste your time and money people.
Wonderful customer service. Very helpful.
Great customer service.... will definitely come back! Quick service and great deals!
This is undoubtedly the best repair shop in the Dothan area! Theyre really fast and the quality is better than anywhere around! Very professional!
Quick and fast. Needed my phone fixed asap and they did the job. Very satisfied!
These guys Rock!!! I called these guys and asked if they could fix my watch today, they told me to bring it in...They fixed my Samsung Watch..Thanks you guys!!💣💣🎯
Amazing service and for a great price. Definitely go there for all your repair needs!
Great custom service! The repair was extremely fast! Will be send friends and family to this store!
Fixed my phone in less than an hour. Best customer service
Only place in Dothan i would trust to get my phone repaired, friendly staff and affordable prices for top quality repairs!!!
Elena helped me pick out a phone case that was not only protective, but really cute. She was very helpful & made sure I was happy with everything before I left.
This location has really made a big improvement from previous owners, the employees are knowledgeable and honest, they take the time to fully explain what they are doing and why, Ive always been treated with a smile and inviting attitude. I would highly recommend the ifixandrepair in Northside Walmart for any repair needs !They have recently done a remodel that looks incredible and shows the level of care that they have for the business.
I had a really great experience here I would definitely refer this place for any phone repairs they did a great job on my galaxy s6
WOULD NOT RECOMMEND. Was getting an iPhone 6 repaired that had a little bit of frame damage. The screen would not sit properly so I asked the person working to open the screen again to see if there was anything in the way from keeping it from going down anymore. The guy literally spent 30 minutes just trying to remove a screw from the bottom of the phone which he was never successful which resulted in him breaking a little bracket that holds the screen in place. The guy was rude and kept saying youll have to talk to the manager. Let alone the man did not smell very friendly. I would not recommend anyone go here.
Fixed my Galaxy S9+ in 30 minutes which I thought my phone was done after being ran over by my forklift today at work. Big thanks to ifixandrepair Northside Walmart location.
Elena and Shelby are always trying to boost the stores sales and customer satisfaction is at 100%! Great products.
AWESOME CUSTOMER SERVICEFRIENDLY AND HELPFUL STAFFQUALITY WORK DONE IN A TIMELY MANNERREASINABLE PRICING
The screen looks great, they were on time and it was cheaper than i thought i highly recommend
Couldnt help me with my problem.
Fixed my iPad mini and iPhone 4s price was fair and turn around time was fast
Great repairs. Good knowledge of tech in store.
Great customer service and Speedy repair times
Stayed open late after calling in after hours, fixed quickly, great customer service
Fast very friendly and helpful and has a lifetime warranty for repairs and 1year for batteries, unbeatable! Thanks Tyler!!!
Thank you Tyler for your dedication in helping people out!
Great customer service from jakel. He was very patient with me and very helpful
Great and prompt service! Very nice as well
Great customer service, quick repairs, friendly atmosphere, and reasonable prices.
Ifixandrepair is the place to go if you want your device repaired, great service, timely manner and reasonable price you cant beat it. Thanks Jakel for my repair
Completely satisfied with this unbelievable service that was very quick and for the very best price!!
Great experiance great work definatly would reccomend.
Tony was awesome and extremely helpful you gotta check them out!!!!!
Friendly and helpful.
John Luke was very nice, he took care of my problem,great work,!!
Awesome staff and store . #1 place in Dothan for cell phone repair. Shelby rocks!
Fast well worth the wait needed to fix the cracked screen
Very efficient. I was in and out plus very friendly customer service.
Awesome customer service! All my questions answered.
Great service, very quick!
Very friendly and great service!
Tyler has been nothing but great when I call or stop by with a problem . I’m hard on phones but I know I’m in good hands when dealing with him !! Thank you for everything
Awesome quick customer service
Hmm good
They r awesome!!! Did a wonderful job!!
Great customer service!
Very very helpful me and a friend are outta town and we came down to Dothan both phones messed up and Tony the guy who works there really really helped me and a friend out and if you need a phone fix up go see Tony!!
Awesome service ! Quick service !
STAY AWAY! Staff is very unfriendly and rude!
I wouldn’t trust anyone else with my phones.