Very helpful learn information about the brakes. The employees were great.

One of the best advanced auto parts, greenfield and tireman. Great customer service and they have the parts you need and advice to get your car back on the road running good

Im frm out of town so when i go into advance auto i feel at home there, because this store is everywhere in my town. I went up to the counter and i said hello to the young man he said how can i help you. I tried to explain what was going on with my car that i recently bought. He said very cold heartedly what do you need. I really didnt know how to answer this question. So i bought a front lightbulb. I was so use to helpful people at advance I left there feeling lost. I needed help desperately. I wish I was back at home just to get my car in tip top condition. Anyone know where i can get great service. Signed:single woman who can pay for what needs to be done.

Very nice people the security guard was real nice that was really helpful I was able to find what I was looking for and I will go back in a heartbeat

They have the items youll need in most cases. The staff could learn a thing or two about courtesy.

Forced me to wear a mask even though I have a medical exemption. Refused service and had no understanding of medical freedom and consent. Asked me to explain the details of the exemption and when I told them they told me I had to stay outside. I was then served last. When the security guard did walk me to the desk to pay, which they tried to have me give them my card initially so they could pay for me, another customer asked me about why I didnt have a mask and I said I had a medical exemption the security guard told me immediately I was not to speak the the other customers. Horrifying example of the lack of medical freedom for a healthy, covid-free person with an exemption.

Very poor customer serviceThey told me another advanced auto part has the item I need and only store that doesAnd when I drove 30 minutes to the other advanced auto part they said they dont carry that car part and they ordered it for me which this location could of ordered it for me and I would of picked it up from them since they are closer to my location.This location is very poor and they are terrible!

Great customer service from a wonderful young lady. She could sell the store

Very courteous stab efficient fast I know exactly what you need for your car they can even order parts and get them to you quickly they can tell you how to put the parts on and all kinds of stuff is not nothing that they dont know about the help their customers and they go beyond the Call of Duty wonderful

Had the chance to speak to the general manager Joe today and I had a very pleasant time he was very knowledgeable and he had excellent customer service I would recommend him for anything and I will always come back to this location and I will always recommend people to come here because of the service that was provided from Joe thank you and thank you guys for hiring that man

Great service from the member to the associate. He held me change my battery in my car and had great customer service (sorry I cant remember his name, young white guy)

I recently had the same problem as some of the people whos reviews that I have read. Very poor customer service and they give you the wrong parts. And to top it off, they close before the closing time. Smh

They need better management and DM Zero stars if i can 🤦🏽‍♂️

Great customer service and saw a family member that I didnt even know ....Sweet😄💯 4real

It is a very great place to buy part for your car.The store associates are very helpful.

They will take your money for their parts and when it doesn’t work, they will not help you install it nor accept returns.UPDATE* I came back to change my rating from 1 to 4 because 1) I did not read their return policy 2) because the owner showed some respect by responding to my review. Thank you!

The most disrespectful workers I have ever seen as a former employee at the #7037 location I am appalled at the lack of customer service. I know how the stores operate I used to work for Advance Auto Parts for almost 3 years. I went in for some parts for my car and the worker I was dealing with told me they didnt have the part but he wasnt even looking for the right part. I had to give him the part number and than he proceeds to act like he didnt see it and then he goes to grab the part and walks around not even knowing where the part is located inside the store. Finally when I pay for the part the worker does not even know how to give change back properly and needed his co-worker to help him if you dont know how to count money you should not be working at the register and it gets even worse they did not give me my receipt telling me its in the system well I know how the system works as a former employee and sometimes a number just doesnt pop up so I just took my part and walked out without a receipt at this point I just did not want to deal with them anymore if I still had touch with the district manager I would have called him but he quit a while back the current district manager needs to pay this store a visit and spend the day watching how this store fails to function properly. I can only imagine how many people walked out because they were told they did not have the part when in fact they do.

If you need go somewhere else please they they just there for a pay check and they give wrong parts 😡😡😡

Hate to not give five stars, but the place was quite raggedy. The clerks were doing their best, but there was a line of people all with different demands, and I understand how stressful it is to do that job. I hope they get more help.

Had what I needed to replace my headlight with new headlight!

I came in for one Windshield wiper he went out check to see if I had a plastic 1 or steal found out what size and put it on for me very nice and Pleasant

HORRIBLE! I WILL NEVER RETURN. AN EMPLOYEE CURSED A CUSTOMER SO BAD I IMMEDIATELY FELT BAD FOR THE CUSTOMERS. GHETTO AND VERY UNPROFESSIONAL

Went there to ask for a part and buy it... but one of the guys was very rude and disrespectful and told me that I have to leave the building like it is his own plus the tone he was speaking with me is very ugly rude and disrespectful like a Gorilla, let this Advance Auto Parts find better people and more polite not those Gorillas.I will give less than quarter star if I can do that.

Had what I want ed

Very helpful and courteous

I just stopped by to buy me a jet because my aftermarket Jack have broke on me last night and I figured let me go on and Ill just buy another one the service was alright so I got my Jack Im cool with it

Great

I try to return a wrench I purchased and the employee is telling me that there is no return in tools I look up the return policy in their website and there is nothing that says no tools I guess AutoZone from now on they have way better prices

The girl leah wit the red hair is so rude cant be told nothing

Swindlers working

Great service fast

Said cant test the alternator outside the car. The website said they could

Great people. Very helpful.

Like most auto stores theyll tell you what you need to know. But being a new person to fixing cars, they have tolerated so many of my redundant or idiotic questions without complaint. The staff here has been immeasurably helpful, never an attitude, and theyve never made me wait too long for service. I even had an employee help me with an issue they normally dont deal with but he still came out to look under my hood anyway to tell me what to do. He was right, and I was saved about $40 because they didnt try to sell me generic chemicals to put in my vehicle.

Great value

Staff helpful and knowledgeable

Good service

The staff is amazing. Helped me in this freezing cold to change my bulb. He didnt have to but he did. Great Customer Service and friendly. Thank you Manager. 💗💗

The store was clean & the counter person Nicole was very knowledgeable & courteous.

Cant pull up warranty for life time starter at the store were I got it from

Melvin and Tez were very polite and informative when I went in today! They were patient we exchanged a few jokes and they made sure I had the right antifreeze for my car; there needs to be more of them in the world!

Like the service that they provide

Their inventory on items is not stocked well

Absolutely the slowest advance auto I’ve ever been to and no customer service I walked out and left my stuff

My favorite place to shop for car parts when I use to live in the area. Dont be fool and think the woman dont know anything. They have always been helpful.

Its okay

The two Dykes I meet were anything but nice! dishonest & scandalous! tried to cheat me. ended up getting a refund. No genuine GM parts.

Good service need to lower the prices have more sales.

Had the parts and the right ones too omg

Keep customer on hold for a long time

Good people handle their job as it should be handled.hard to find now a days.

One of the workers is hilarious and will help you out as much as humanely possible

Good place to buy auto parts. Need to hire additional employees in a hurry

Always go here for my auto parts everyone knows what they are talking about they honor the warranty also easy exchange will continue to go there

I always find help in the store. Great service.

Theyre good if they dont have what you need they know how to get it

I bought a battery from another location which was under warranty. After calling the corporate and waiting at the store for 45 minutes. The corporate tells the manager its up to him to help me, he turns around and says no and did not even apologize for all the time I had to wait, I had to pay for a new battery, bad customer service.

The service was great got everything I needed

Always helpful here. Great prices.

Nice people and very knowledgeable of products they sell

Very professional

I asked if they have 99 Camry Calipper hose, they said they dont have it but their other store at15531 Grand River Ave do, so went there and the guy at Advanced Auto on 15531 Grand River Ave also said we dont have it, I said but your other store on Greenfield Av send me to you, then he decided to call them but they told him that they didnt told me its available in 15531 Grand River Ave,sotre, what a wasting of time! by the way when I first time asked that lady to find me that callipr hose for my Camry, she told me is Camry by Chevy! What is uneducated employee in At Advanced Auto!

Great quick service. I will return

Great price

Good people great environment fast help

The service was not too friendly

Great place for auto parts.

Its a. Good one

Great employees. A lot of help!

Good service

Good place good parts..

The two workers was the nices people that I have seen at one of your locations.

So co cooperative employees.

Went in to get new back window shield wiper

It is what it is

Great

Excellent customer service

Gave me the wrong part as usual I dont know why they cant take their time and care about the customers time. Im have to go out to the suburbs its a shame.

Always nice and knowledgeable people

Pleasant, Knowledgeable Customer Service

Great place reasonable prices

Just ok

Good customer service.

Very helpful.

Good ok i guess

The representatives are very helpful

They are so willing to help

Always have what I need

Great customer service

Great staff

Excellent customer service

Dont have what you need they will let you know who does

Wrong parts too often

Very helpful and knowledgeable

Car was running hot got a gallon

Real good service

Great service.

Went in there to purchase a bulb for the license plate ask if they could install it the young guy was very rude and said we dont install bulbs

Good customer service

Have to wait over an hour to get a battery for the car exchanged