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AutoZone Auto Parts
6117 W Vernor, Detroit, MI 48209, United States
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AutoZone Auto Parts
Comments
Ay
Review β„–1

Mr. maguel the manger help out with no problem with a smile thank you bossπŸ’―πŸ™πŸΎ

Je
Review β„–2

I called to check they were still doing battery replacements during the pandemic....they were and were very polite and nice during both phone calls. Jasmine was extra helpful about when a good time to come in was. The changing of the battery was great the guys took their time to do it right. I had an all-round great experience here and will be coming back for anymore car parts.

Re
Review β„–3

I went to the autozone on vernor and i needed help badly i ran into an employee Miguel, his aditude was great was alot of help he helped me tremendously and i just want to give him credit for that and i appreciate it

ad
Review β„–4

The store manager Andrea was extremely professional and very helpful.

An
Review β„–5

Stop by to grab a few things for my car, great place to go if your in the neighborhood, come on in and stop by. I just wanted to add this, thank you to the woman who helped me find my part for my car, i really appreciate her work and service. Can someone let her know I forgot her name but she took my order on 10/07/2021.

Mi
Review β„–6

Clean, good staff, helpful advice. Only thing is the wait. But I understand that they are short staffed.

Ro
Review β„–7

They dont no anything about cars they always give me the wrong part and I have to take it bk

Cy
Review β„–8

The employees are extremely helpful and kind. They are respectful and take pride in their work. The store is ALWAYS CLEAN and organized.

M.
Review β„–9

Amazing customer service. Thanks to the manager Amielia I was broke down barley made it to the parking lot and they didnt have what I needed she drove her personal vehicle to get me my parts from the other store! Thanks again you guys are awesome!

Sh
Review β„–10

They were very helpful and friendly my son visited this place to get a part for his car

an
Review β„–11

Husband was in line cashier helped people that came in after him, so of course he spoke up. Husband asked for part he needed associate lied said they didnt have it. The mechanic called had the part pulled. Very bad business. Make me wonder if it was a color problem. Hmmmmm

Br
Review β„–12

Great store courteous employees has everything you need

Sh
Review β„–13

Only auto store in the area that had the parts I needed!!!

Ki
Review β„–14

The one on Vernor had what I need

Ni
Review β„–15

Always good customer service

Gu
Review β„–16

Great service and great ppl

Ri
Review β„–17

Decent AutoZone. Very helpful. Had everything I needed.

Ob
Review β„–18

Great customer service, the women working know there stuff .

Jo
Review β„–19

Awesome serviceπŸ‘

th
Review β„–20

Great people.. Very helpful

Cy
Review β„–21

Very helpful

Mi
Review β„–22

Very a polite

To
Review β„–23

Amelia is a great and helpful sales person

He
Review β„–24

This Auto Zone is what you would expect in an Auto Zone. I stopped in to get an alternator tested. Which I like that they will test parts, charge batteries and check the check engine light for no charge. I an also a big fan of their tool borrowing program. You have to put a deposit down the amount varies depending on the tool. But thats to be expected how else would they be sure to get them returned.

Ge
Review β„–25

I get all my stuff from here.

Sh
Review β„–26

Ordered a part this morn at 11:02 am and was told they have 3 deliveries a day. My would be in between 2:00 and 3:00 pm today. I called at 4:00 pm and asked where my part was and the woman who answered said she didn’t see it on the email list. It would probably be in later. I asked what time and she said, β€œ5:30 pm or so, have a nice day” and hung up the phone before I could ask if I could pick it up myself. Don’t lie to me when I order and pay for a part now. I would have went someplace else if I was told the truth in the first place.

Pa
Review β„–27

They are ready to help you as soon as you walk in the door .i will give them my business for sure. Great Employees friendly and helpful. I would recommend this store to everyone.

Bi
Review β„–28

My fav auto store

Pa
Review β„–29

Helpful staff with great inventory. Shop here

TJ
Review β„–30

I had to take a part back that I was purchased from another location. The lady was very friendly and helpful and I am sorry I did not get her name to give her the proper recognition that she deserves.

Jo
Review β„–31

Very helpful and they even installed my license plate light bulbs for me.. Awesome employees

Ma
Review β„–32

Great service bilingual helped me service my car

Ge
Review β„–33

It was ok fast service some locations are very poor service although

An
Review β„–34

I have been to two of your stores n they both were nice.

Wa
Review β„–35

Very good parts and service

Th
Review β„–36

Great service

Ra
Review β„–37

Very good workers behind counter, I knew what in need at the time and got it from shelves.Worker ask if I would like him to double check part number . He gave me options on different brightness.,( Lincenes plate light).

Eu
Review β„–38

I don’t like the service I asked if someone speak espaΓ±ol I call by phone I been waiting long time en line

Pa
Review β„–39

Good place to buy auto parts and the prices are reasonable.why better then any other places you would buy auto parts from

Ma
Review β„–40

Very good service and helpful staff.

Ba
Review β„–41

Mexican Town love this place pretty decent surroundings

Po
Review β„–42

They AutoZone got the best warranties sometimes you come across people thats not too knowledgeable but hey thats is to be expected with a large chain store I think AutoZone is the best of them all

Da
Review β„–43

They r improving. Keep it upπŸ‘

em
Review β„–44

Store floor layout is clear. products are visible and easy to find. Employees polite & resourceful.

St
Review β„–45

Very nice customer service!

De
Review β„–46

Counter person installed my head lamps in 10 degree weather...with a smile and a pleasant attitude.

Ke
Review β„–47

They are limited on knowledgeable staff but it seems to be getting better

Ha
Review β„–48

People here are really nice. I had a defective part and didnt want it anymore, but they did not allow me to return the product. They said they can only replace it when it clearly says return in 90 days on the receipt. Overall i like autozone and will prob go back, as long as they take my valid returned item back lol

Ch
Review β„–49

Great knowledgeable people helping keeping us on the road !

EZ
Review β„–50

I bought new oil very high class

La
Review β„–51

Need counter help with more experience but they were helpful and quick .

Da
Review β„–52

Grabbed $70 worth of car cleaning supplies. I asked if they price match. They said no. Walked out and ordered on amazon for a fraction of the price. I won’t be returning.

Pe
Review β„–53

Good experience.

An
Review β„–54

Employee by name of Joe helped me. Awesome customer service!

Ja
Review β„–55

Never have enough people working, so when its busy the lines are long and service is slow. Otherwise pretty good.

Fr
Review β„–56

Good service .but slow service

Ma
Review β„–57

People that work here dont even know the basics about a vechiel...

Fr
Review β„–58

Friendly service and great location.

Ki
Review β„–59

Awesome to deal with never had a problem

Ia
Review β„–60

Awesome customer service

Na
Review β„–61

Could use some more employees but over good experience

Ro
Review β„–62

Always great service there

Aa
Review β„–63

Very Knowledgeable StaffπŸ‘

Ma
Review β„–64

They give me the wrong trasns fluid people are no help

Eb
Review β„–65

Great staff

Lo
Review β„–66

Very helpful and friendly staff

E.
Review β„–67

No problem with there business

Di
Review β„–68

Went in to buy fuses and hand sanitizer. An employee was on his personal phone talking while the other was working the register. Not very good customer service if you dont know what you sell. I wont return to this location.

Ha
Review β„–69

Friendly, fast, knowledgeable, and courteous service.

Ma
Review β„–70

Nice auto store.

d
Review β„–71

My favorite store in the world!

Mi
Review β„–72

Ok service females didnt know much about cars

Mi
Review β„–73

Fast. Service

Pa
Review β„–74

There are no good service there

An
Review β„–75

Helpful and friendly service

Do
Review β„–76

Great CS.

Co
Review β„–77

Great service!!

Na
Review β„–78

Great service!

Pa
Review β„–79

Got everything i need right away

Ja
Review β„–80

They have thee worst customer service !

Ry
Review β„–81

Slow service, but they were pretty busy and seemed a little understaffed.

Jo
Review β„–82

They have the parts I need.

Ce
Review β„–83

The best

ja
Review β„–84

They need help at this location

Se
Review β„–85

Good service

jo
Review β„–86

Good service

Y
Review β„–87

Attitude, period, knowledge = 0,

Iv
Review β„–88

Great service

Yo
Review β„–89

Very helpful

De
Review β„–90

Good service

Gl
Review β„–91

I like there service

ja
Review β„–92

Get in the zone.....auto zone

HA
Review β„–93

Slow

Mi
Review β„–94

Rude and racist

Jo
Review β„–95

No help

Li
Review β„–96

Very friendly

Be
Review β„–97

Rude

Ma
Review β„–98

Good service good services

fr
Review β„–99

Its more or less

Ab
Review β„–100

Good car accessories available

Information
59 Photos
100 Comments
4.1 Rating
  • Address:6117 W Vernor, Detroit, MI 48209, United States
  • Site:https://autozone.com/locations/mi/detroit/6117-w-vernor.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2282&y_source=1_MjQ2ODU4Mi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 313-297-2757
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–7PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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