I made a purchase at this 7-Eleven and this cashier did not give me all my change. I told her she owed me more money and she says I dont have pennies. So, I told her she shouldnt shorten me of my money, because she could have said they did not have pennies and I could have gotten her the pennies. Instead, she cops an attitude with me, because I told her I wanted all the change or take the stuff back. I told her to give me the change, I gave her the penny, then she threw a dime on the counter. No apology at all. Poor customer service at this location. Never shop again. This us for the 7-Eleven on Hampton in DeSoto, TX...

More than once I stopped in at this 7-Eleven to pick up a hot cuppa coffee, and your coffee is never hot. they want to charge you almost 2 dollars for a warm cup of coffee! they mix the coffees together, like people don’t know that’s what they are doing!

I was running to work in the morning and I was satisfied to find a fresh hot coffee. The manager was also understanding of my rush and quickly handled my transaction. I highly recommend visiting them. I am now a loyal customer.

This store is always trashy looking and poorly kept. It is a shame that this store is in the center of decent homes and neighborhoods and is the worst looking one of all the surrounding areas.

Most disgustingly 7eleven I have ever seen they where literally serving spoiled food m, yes spoiled Food look at the pics and see for your self and you can see the fungus growing on the food 🤢 very dangerous and unsanitary

I felt safe because all employees were wearing a mask and I had the most pleasant conversation with the cashier

Great place! The new manager is just fantastic!! Would recommend to anybody!!

The sign says wear a face mask but the WORKERS dont... ugh, not coming back. Not wearing a mask means you dont take covid seriously and arent cleaning the store either!

NEVER IN LIFE GO TO THIS 7-11. THE PRICES SAY ONE THING BUT THEY CHARGED WAY HIGHER AT THE REGISTER. BE AWARE AND PAY ATTENTION TO YOUR TOTAL.

Staff needs to work on interpersonal skills, leadership skills and just being more professional. The team was not on the same page. The store was out of coffee sleeves and an associates posted a sign for customers to use two cups for insulation, which is what I did. When I got to the register the young lady informed me that I would have to pay for two cups. I mentioned the note posted in the coffee area and the other cashier confirmed what the note said. He even stated that he was the one who placed it there. The young lady went on to say, He doesnt know. We cant give away an extra cup. Okay. Well, Im not paying for an extra cup. Needless to say, Im not paying for any of it now. I will just stop at Starbucks.#LoyaltyMember7-11So, instead of honoring what was posted, the young lady chose to trash two cups, a lid, 2 creamers, 4 sweeteners, a stirrer and a full cup of coffee. Smart move, nah. Not my team lead. Im the store manager will say good job! #Losing

Why would you talk down to someone when youre ALREADY wrong. Why my items are missing does not deserve a smug response. Also where is your mask?? I thought this was a workplace.

Friendly and Fast

Every time we come to this gas stationing BELTLINE in Desoto and try to get a receipt showing how many gallons you pumped it is impossible. If you need a receipt For work purpose don’t go to this one. We pre-paid and still the guy at the counter tried to rip us off with our change and then insisted we could not get a receipt. This has happened several times and this location. In a time like this need to get reimbursed for work purpose but because we could not get a receipt and the guy behind the counter at 11:00 pm didn’t want to help out of reimbursement again.

The best 7-eleven !

Lack of selection. Higher than standard prices, and poor service

I frequent this place alot they are always clean the trash is always empty and they keep the grounds clean. The pizza is always good and fresh and the chicken wings are always great. The prices are average. But the customer service is AWESOME! They are always smiling and always polite. The restrooms are clean. They always have someone at the register you so not have to wait for a worker to come assist you they are there. The gas prices are good at times just have to check it out amd compare rates. Overall the experience bis always a good one. They turn the pumps on right away as well.

Rude, disrespectful. My husband purchased a lottery ticket from there and was refused when attempting to cash it in. Not only was the person behind the counter rude and disrespectful but its illegal to sell and not redeem. All customers behind my husband supported him by leaving without making any purchases.Dont support this type of bigotry.

Only giving this 2 stars because its the only store that carries the drink I like. Prices are displayed as one amount, then are higher BEFORE taxes at checkout. It should also be noted that the young black guy who works overnight usually charges the correct price as displayed on the shelves. When the clerk is asked about the price difference, hes rude.

Very bad experience from manager Rick. Totally disrespected me and embarrassed me in front of other customers. I am having to file a complaint never been talked to and treated that way while spending that kind of money. Geesh!

If you are a fan of New York Style pizza, you will probably love this place.... my preference is real pizza; Chicago style and this place doesnt cut it in my book...

Horrible customer service. Ive witnessed a clerk argue with a customer. Weeks later a clerk on the morning shift got snappy with me because I inquired about the length of the checkout line.

Not even 1 star worthy serving food without washing hands... no restroom for customers to use... rude employees... they dont the answer to any question asked.

Hot coffee

79 cent big gulp!!!!!!

Great