Great work! Great Price! Great People!Our 2014 Odyssey was repaired in a timely manner. Due to an accident, the damage was a hanging front bumper with several broken clips and fasteners. The fender was also severely damaged as well as the inner fender. The quality of work was exceptional...as well as matching the pinstripe and adding the appropriate trim along the wheel well which was not mentioned (nor expected) in the initial estimate. I highly recommend this body shop and will definitely use again should I need to.
I have grown up in Derry for most of my ife and we have always tried to support the local businesses andappreciate good service. Its really hard to find genuine and honest people these days and everything about this place was exactly that. Laurie, Jim and John were absolutely amazing and I will most definitely go see them for anything I need in the future. Thank you guys for still running an honest and incredibly respected business!! Its very much appreciated!!
I recently damaged my bumper and more on my Tesla in an accident. Birch Street got me right in and assessed the damage. Although I ultimately have to have my car transported to a Tesla shop for repair (due to Tesla restrictions), the staff at Birch Street could not have been more pleasant or more helpful. They did a thorough check of my vehicle, diagnosed the full damages and made recommendations, and held it there for me until transportation could be arranged. I would definitely recommend them!
Great work. Professional and knowledgeable people. Very thorough and respectful. I would highly recommend this collision shop! Great paint work too!
I don’t even know where to start. I am beyond amazed at the quality craftsmanship that was put into fixing my car that was the unfortunate recipient of a hit-and-run. My entire right side of my car was damaged and scratched, and my alignment was thrown off. I put in my claim through State Farm and selected Birch Street for my repair shop, and I’m so glad I did. It’s like the damage never happened. You never have to follow up with them or wait for calls back, Lori is phenomenal and provides excellent customer service with care and kindness. I was very distressed going into this situation—I had never had one of my cars hit before, but Birch Street was informative and comforting during the entire process. I can’t recommend them enough! I will be glad to take my car here for other needs as well. Choose Birch Street, you’ll be glad you did!!!
These people are very friendly and helpful. They arrived quickly and couldnt have been nicer!
I just had my car repaired by Birch Street Collision. Each person I dealt with was extremely helpful. They did a quality job in a very timely manner and were great to deal with. They exceeded my expectations all the way around.I will not hesitate to recommend them to anyone in need .Great experience!
They do awesome work and very trustworthy!
Had my pride and joy taken care of here. Impeccable work!
I have been unfortunate in that I have needed major work on 2 cars in the past few years. Both times, Birch street auto has given me the best price and service. Jon and Lori made me comfortable and relaxed as they explained each step of the insurance process. The only complaint I have is that they finished the work too quickly! I was really enjoying my rental car! Lol.
Fantastic people and quality work! Been driving by for decades and finally needed their help. We highly recommend.
I cannot say enough about this business! Right from the start with their superior customer service to the end result! Car given back to me not just fixed but looking brand new again nice and clean!
A little bit of a wait time, absolutely worth it though. Car looks and drives like it is brand new! Thanks guys!
I got into my first car accident and my wife and I decided to bring my car to Birch St. Auto. The insurance company charged me extra money on top of my deductible and wouldn’t give me first time auto forgiveness. As a person that lives check to check, John at Birch St Auto fought for me and fought against the insurance company. Birch St. Auto made me feel like family! I’ve experienced customer service in different occupations and this is the first time in my life where I would honestly recommend a place. Birch St. Auto fights for the customer when the insurance company fights for my wallet. Thank you John!Willie
They are fantastic. Very pleased with the work. Great customer service and they are willing to demand top quality replacement parts when the insurance tries to skimp on that. Defintely will use them again if I ever have the need.
I had three of our cars repaired there. Results were always great. Prices slightly lower than competitors. They are very busy though. I guess for a reason.
Quality, craftsmanship and leadership make this place shine.
They did a good job overall. It took a bit longer than they originally told me but it was fixed the way I wanted and they dealt with insurance company the whole way.I will say that when I chose them I was excited because there was a review on here that stated they detailed the person car. That did not happen with mine, they didnt even wash the car.
Excellent service. They did an excellent job on my 2004 Subaru Forester. I was rear ended and they fixed the rear bumper and rear hatch door. The car looks brand new inside and out. Very accommodating, courteous and meticulous work. Highly recommend. they even detailed my car inside and out.
My mother and I have been going to these guys for years with multiple cars. They are awesome. They are professional, knowledgeable, friendly, and talented. I recently got in an accident in a somewhat new vehicle and did some pretty bad damage (to me) on the drivers side. My car looked brand new after they worked their magic. I recommend Birch Street to anyone who wants great repair and restoration work done after an accident.
I have been a customer for years and I love the details of there work !!! Thank you for always being there for me and my family!!!
I got into a front end collision in my 2004 Subaru Impreza. My passenger side front bumper, fender, and headlight housing needed replacing. They said drop the car off on Monday, pick it up Friday. I picked it up today and the car looked better than before. Paint matched perfectly, I have no complaints. The staff are very friendly and professional. Would recommend to anyone that needs collision repair.
Great place to send your car to be repaired. My 2nd vehicle i needed body work done. Prompt and they clean your vehicle before its returned to youThanks guys
Excellent customer service and a job well done. Went above and beyond washing,waxing and clean interior 👍
Always been nice people do good work
Great local business. Professional and excellent service
I work here . ive been in tje autobody trade over 30 yrs ive never seen a shop go so over and beyond in all my places ive worked great staff great work
Awsome help for your car. Aka car doctors lol
Great service and staff is smart and talented
Quality collision repair ! Highly recomend Birch Street Collision !
The Best