I would give zero stars if I could. Had them come out to look at an issue I was having with a mixer. Was charged a ridiculous amount just for them to come out. Then the tech looked at my mixer for a total of 2 minutes then took over 1 1/2 hours to write up a quote for nearly 5k!! I bought the parts that were actually broken (not what they suggested needed to be replaced) for $250 and fixed it myself. Unbelievable...Dont waste your time, try and find a solid local restaurant equipment repair guy who can work on your Hobart equipment. This Denver office is absolutely awful.
After diagnosing the problem with our dishwasher, we paid to overnight a part and were told that at the latest it would be two days until they could fix it. We waited days past the dead line and have still not heard from them. If you have the opportunity to use a different company for your service industry dishwasher, I would recommend it.
Hobart now carries more parts on trucks than ever before. They have every part for my dishwasher, they keep me up and running 100% of the time. Great Service, fast response and never have to call them back
Ive had two different techs repair my Hobart mixer they were both professional and amicable! Its a shame that the office staff is so combative rude and just unpleasant.... Hobart of Denver you will not get another dime from me!!!!!
I want to like these guys and the service men are capable and pleasant. I had a warranty item and its been an exhausting experience. They charge like 120.00 to come to your door. Then you pay for service. Honestly I want to like these guys. They are capable at fixing complex machinery and frankly most restaurant equipment is not easy to repair yourself. However the office ladies give the wrong info, dont follow up and seemingly refuse to do the right thing. Its a shame
Quick and easy
Absolutely incompetent. Called on a Tuesday, got an appt. at Noon on a Thursday. Called them at 11am on Thursday to confirm, everything checks out. At 2pm, call back to find out when the tech is going to show up and I was told You are not scheduled today.I deal with repair contractors everyday and the office staff here is atrocious. They told me Your fax number is wrong when it is printed on our contracts and no one else has any problems with it. They told me Your email isnt working either and a little investigation showed they where adding periods for no real reason.I will not be a repeat customer.
Dan in parts is very helpful and kind
Great place
Wrong location