I had such a great experience at the Appliance Factory! So much easier than a big box store. David, my salesperson was great, knowledgeable without being pushy. They had a large selection and I was able to take my time and do some research before purchasing. My delivery team was wonderful. Rubin was able to accommodate my delivery despite me changing my availability last minute. He was fast, professional and knowledgeable. It was a great experience all around. I recommend!
Had the best experience with Alexander buying our washer & dryer. He was incredibly knowledgeable and thoroughly explained the details and helped us make a decision quickly. His knowledge, expertise, and customer service was impeccable. We are looking forward to coming back to purchase more in the future, mostly to work with Alexander again! Come here if you want the best deals and customer experience. He is one of a kind! 100% recommend.
Im very happy with the selection, price, and delivery service with haul-away! I needed a washing machine asap and Appliance Factory saved the day! Cole was very professional and provided exceptional customer service!
Alex Medina was super helpful and made the buying experience easy & enjoyable!
Enjoyed Alex and his helpfulness. Would buy from him again
Very knowledgeable. He knew the exact specs of the newest mini fridge line WineA. Needs a raise too
Alexander was very helpful and knowledgeable. It was great having a salesperson who so obviously was excited about his product. We will return for more soon.
We loved the service and selection offered by Jhon and his manager in the Colorado Ave store. We had a delivery problem and John stayed with the problem thru resolution. He was a pleasure to work with and I will gladly buy for him in the future. Its nice to have a positive experience with someone who cares!
Alexander was awesome. I stopped by and they had the model of beverage fridge that I needed. They even matched the price of another appliance factory. Amazing customer service.
Alex was a great sales person. Helped us find a great refrigerator. Thanks Alex!!
Great expirance!! And great customer service by Alexander Medina! Thank you
Alex and John did an excellent job. Highly recommend!
Kudos to salesman Dave and store manager John B. at the Appliance Factory on Colorado Blvd. in Denver. Due to a screw-up completely of my own making, the new refrigerator I ordered didnt fit in my kitchen. Their delivery guys couldnt have been nicer about it, and John quickly helped me find an alternative that will *actually* fit without giving me a hard time or charging me anything extra for the failed delivery attempt of the first fridge. Good customer service is rarer than it should be these days, so I try to call it out when I experience it. Thanks to those guys!
Chris and the team was great. Found two appliances at a great price and the customer service is unbeatable. Have shopped here before and will always be my one stop for appliances. Thanks!!
The salesman on the new appliance side was rude as heck. We needed to buy a few items to replace worn out items at our family home which is where were staying temporarily while we continue looking for our forever home.All of this means that I will definitely NOT spend any money with him.Alternatively, the manager on the used appliance side was AMAZING!! Went for a single item and purched two additional items. If I ever need used appliance I might return because of my experience with him. However that other guy is just plain out rude. If my husband didnt locate the used appliance side I would have walked out because of how rude and unhelpful he was. I wish I could have a conversation with the owner.!The used sales manager is the reason for the 3 stars. If not for him this would simply be a scathing 0 star review.!
Great experience! Jhon and David were great! Fast delivery time and good financing options!
Good. In and out. Faster than Home Depot by far. Thanks.
John B, was excellent today as I purchased new beds and mattresses for my girls! Thanks John! The crew was awesome too!✅My Saturday shopping complete✅John W. Was great to look at 😉
Go see John B on Colorado Blvd!! Outfitted our whole kitchen and laundry room for best pricing in town!! Went above and beyond to make sure everything matched and we were happy with our purchases!!
Chris provided great service here. He helped me source exactly what I wanted and did what he could to make things simple.
Great service, Awesome staff! Dont waste your time anywhere else looking for appliances. Jhon knows his products and is quick to recommend the right thing. Thank you!
Great customer service from Christopher. He was knowledgeable and hands on. Thanks so much!
Nick was very helpful in assisting us with our search for a quality dishwasher. He did several searches for us till he found one in our price range, with the features we wanted. We recommend this store and Nick to help you with your appliance needs.
Received excellent service from Appliance Factory! We had a tricky space for a new washer & dryer, and we were looking to maximize washing & drying capacity. We opted for SpeedQueen brand, which very few retailers carry.John Bray really took the time to go through all the options with us, and make some customizations to fit the space.Installers had to come back a second time but made sure they got it right! Thanks so much, guys!!
Walked in and was immediately greeted. The service was prompt and great and I found exactly what I was looking for. Love appliance factory warehouse!
Thank you to John who did an excellent job working with me for more than 2 hours to choose the right set of kitchen appliances for our new house.
Worked with Nick at Colorado blvd location. He was very helpful in getting me a full package of kitchen appliances at a good price. I highly recommend!
Originally ordered a washer/dryer stack online with 24 hour delivery. After not hearing from them after 3 days, I called. They said they we out of stock, and may be available in 4-5 months. Asked for more immediate options, which I was told by Jonathan Metoyer would be provided in 30 min via email. Called back after 6 hours of nothing - would be provided in 30 min via email... Called back after 8 hours of nothing. Eventually got some options.Seemed like a good deal. Delivery guys were great. However, the appliances were dusty (whatever), scratched on the sides (fine), and scratched on the windows (Bit annoying).I, trying to be reasonable, reached out to the sales associate again, Jonathan Metoyer, asking if they had any replacement doors. I dont frankly care if theyre used, but would prefer that they at least appear new, or work.No reply after a week. Neither device works with SmartThings app. No response from Appliance Warehouse.Overall, just a garbage transaction.
I had a great experience hear today at Appliance Factory, my sales man was John Bray. My freezer went out on me a couple of days ago, and I was able to get a new freezer and save the food in the old freezer. Thanks Appliance Factory and especially John Bray.
They were able to get a part for a gas stove in a timely manor.
John was great and knowledgeable throughout the purchase process. He knew all technical information and helped us find the best washer/dryer. 10/10 would recommend to a friend.
Jhon did a great job finding us a new stove at a price that works for us! Great selection of appliances.
John went above and beyond to get me everything I needed for our flip house. He didn’t try to oversell but gave sound advice. Would highly recommend!
Excellent service! Shopped with John Bray and he was great. Highly recommend!
John, was a very friendly, kind, and helpful sales associate. I would definitely purchase again in the future.
Highly recommend John at Appliance Factory. He was able to find us the refrigerator we were having trouble finding at other retailers due to COVID related back orders! Wonderful experience and would highly recommend to anyone in the area!
This has a decent inventory of new not that much used however Nathaniel Cousar really made this experience pleasant as he is very knowledgeable
John was very helpful in getting me a soft comfortable bed and off of the couch. I will definitely suggest John and the appliance factory for future acquaintances. Who are seeking a soft comfortable bed. Thank you.
Looked all over at multiple places and finally found some luck here! Jhon was the most helpful and friendly person we have gotten the pleasure to work with. He was very informative and super super friendly. Everyone at the store is very nice and are able to answer any questions. If you need any appliances go find Jhon here!! He’s the greatest!
Worked with John Bray on Colorado Blvd and he was able to get me a great deal on ap ppl appliance.
John was great! In and out with exactly what I was looking for, great deal on a washer dryer and, thanks again!
I always find what I need here. 8 years and counting....
Excellent customer service! Fast and friendly with reliable appliances and an easy delivery process. Theyve been around for awhile and Ive received tons of recommendations to use them, Im glad I finally did!
John was great. I bought dishwasher, freezer and bed. Completely satisfiedHe was extremely helpful. I would encourage anyone to check it out
Really informative and helpful with finding the right appliance(s)! Great prices and lots of options for savings with open box/warehouse inventory
Evan was incredibly helpful and we walked away with an amazing mini fridge at a GREAT price for our new house. Great customer service, awesome selection! Definitely check this place out!
A shout out to our neighborhood appliance store. Evan, the sales rep, was of great help helping us with our whims and fancies as we were shopping for a washer dryer set. He walked us through many different combinations allowing us to stay within our budget. Great help and cheerful all through. I’d recommend this store for anyone looking for any heavy appliances. Let’s support our neighborhood store.Cheers Evan !
Great customer service, answered my phone call, gave a great deal on two twin mattress for my kids! Will do business here again, highly recommended.
This was a random stop! Jon b helped us out ...he was Fast, friendly, knowledgeable ! Helped us pick a new washer! Were in and out in no time .thanks JonUpdate : a week later ...The delivery process was so janky and unprofessional I will never use this company again ...Drop off was supposed to be 2:30 to 4:30pm ...5pm rolls around- still a no show... so I call to get an update at 5 pm...the guy at the store said he would call me back but he never did !And the guys show up a hour and. Half late with out calling / unprofessional- no common courtesy.Supposedly the driver was injured but again the lack of communication is unprofessional period.
After looking at other Appliance Factory Outlets for a very specific product, Josh at the Colorado Blvd location was able to do some extra leg work, research, and make some calls to track down exactly what I was looking for. He was helpful, professional, and always very quick to respond. He even followed up several times to see how the delivery went, and how I was enjoying my new appliances. This store location is not the closest to my house, but I will make sure to reach out to Josh again for future appliance purchases. Thanks for making this process and purchase so easy!
I had a great experience at Appliance Factory Warehouse on Colorado Blvd. Great service. Xavier helped find the size and great quality in two stoves. No hard sell on 2 frigs I was going to buy. I will be back for sure. I couldnt find anything cheaper anywhere.
Awesome Customer Service. Great place to shop without leaving the neighborhood or dealing with a big department store.
We had our fridge go out and needed a new fridge right away! Evan helped not only find the fridge I wanted, but made sure that I could get all the discounts possible - helped soften the blow of having to buy a new one. Two days later we were good to go with a brand new fridge.
The store manager, Guido, was helpful in getting us the right washer/dryer to fit our small closet. He was able to advise us on what would and would not fit due to the space needed for venting connections. The pricing was great (in line with other stores if not better) and we saved a HUGE amount on our dryer that was out of the box. Guido was kind and easy to work with. I would recommend seeing him for any appliance need. Also, the installation was very fast, clean and done by a professional crew. No wall marks on the walls and they called in the morning to let us know what time to expect them and they met the time window.
Worse than terrible. They promised a delivery date, so I took time from work. I called early to get a timeframe and the dude said he’d call me right back. No call. When I called later they said they had never scheduled it for delivery. The staff couldn’t care less. I think they sold my appliances to someone else. Absolutely terrible. One would think they’d care more about their customers at a time so many businesses are struggling.
This is the only place to get appliances. We just a great deal on a washer/dryer from John. Our last washer from them (when they were Leftys) just broke after 21 years - no more parts available.
Nick was great in helping me in what I was needing .He showed me the best of service and his boss..
Nick was great to work with. Bought a dishwasher and was in and out in 15 minutes!
Had the pleasure of working with Jerry last weekend to purchase some kitchen appliances. Not only he is personal and friendly but he is very knowledgeable about the products. We had a long list of questions and he was able to answer them all. Additionally, he ensured the delivery was when we preferred. Will definitely be returning in the near future to continue our appliance upgrade!
I had a great experience shopping for a range hood and stove at the Colorado & 28th store. Charles and Jerry were very helpful and found us a great deal. We were pleasantly surprised with their professionalism and great customer service skills.
Great customer service from John Bray!
Had a great experience with Eddie and Evan at Appliance Factory off Colorado Blvd and 28th. They were able to help us replace our microwave that went out unexpectedly at a great price! Highly recommend!
Too expensive, I bought a piece for a refrigerator and they sold it to me for $107.00 dollars when I left the place, I checked in other places and the same product was for $20.00 dollars and the person who attended to me did not want to return my money. He told me that if he gave a good review to his store he would discount me $5.00 dollars, I will never give my money back to this store, they are shameless
John Bray was patient and super helpful!
I buy mattresses from John he gave me a good price.
Always friendly and helpful - great neighborhood store. Will always recommend over the Depot.
Had all the parts i needed great prices awesome customer service
Shopped with Clayton and purchased a chest freezer...service was great!!!
Rick goldstone is an awesome employee. Treated me and my family excellent. Great deals and amaizing costumer service. 100& recomend
Do not buy from this place! I bought a top of the line dishwasher from them. The sales rep had no knowledge of the product and didn’t know that the heating mechanism was changed. When I complained about it not drying his only answer was to use jet-dry. They do not allow returns or exchanges. The third party installers brought the wrong dishwasher and had to come back with the correct one. They installed it incorrectly and I then had to get a plumber to fix it. My advice - go elsewhere
Nick is a great guy he gave me a good price and worked with me if any body needs and wants a good deal come here and they deliver and remove your old unit cheap saved me a lot of time and effort
I’m currently re-modeling my home and have gotten all of my appliances through Appliance Factory. Their price beats any box store and I’ve found the service and delivery to be much better, quicker, and reliable. In looking for the best deal possible, Corey looked up prices for all models and various scratch and dents to help me find the best bang for my buck. Highly recommend!
My purchase experiences with Corey it was amazing. They have amazing costumer service and great products. Corey has all the answers what I’m looking for. Corey also gave my all the recommendations and the features on the product I’m looking for. You guys are the best and I highly recommend to everyone to come to this store (2816 N Colorado Blvd Denver, Co 80207) for any appliance needs. Thank you.
Excellent selection & pricing, including some scratch & dent all-new appliances at 50%+ off. Outstanding customer service. Guido helped locate & order a difficult to source range I was looking for. I highly recommend them!
DISCLAIMER: I was forced to leave a star otherwise I would have left none.I am writing this over a year since my wife and I bought a washer and dryer from appliance factory of Denver. Upon installation (which was an added cost) our linoleum flooring was ripped up. Flash forward a whopping 4 months later, we were finally able to get a representative to come out and look at the damage. From there we were instructed to get 3 quotes and they will compensate us for one of those options. We promptly acquired the necessary quotes and were told (roughly a month later) that they will pay us for the cheapest of the options. We are now 7 months past that time in October, still awaiting our compensation. This business has no regard for their customers and should be avoided at all costs. I would not step foot into this establishment even if they offered me every appliance they have for free. And I would suggest you do the same.They are the absolute worst.
Guido and Corey were extremely helpful. They did an amazing job explaining everything and made sure I got the best deal. Im happy with the appliance factory. Would highly recommend!
John was really helpfull, as soon as i give him the model number of my fridge he gave search for the part and have it upfront by when i showed up! Great guys and great service so as Evan!
Nice and efficient experience here. I’ll come back for sure!
Needed a new stove and I was searching on FB and found one. Xavier was so pleasant and helpful. Would recommend this place for thises of you looking for new or used appliances.
My dishwasher broke and was going to be $400+ to repair. I live in North Park Hill and stopped by on my way home from work to see what they offered. Great selection and friendly service. Found out they sell out of box items (still include warranty, but the box has been damaged for whatever reason) and saved an extra 15% on the price of my new dishwasher. Prices are competitive, would definitely shop Appliance Factory again.
Went in to inquire about a queen.sized bed. Spoke with an employee about what they had available. I was planning to get said bed but was told they didnt have the platform that I needed. The employee then informed me that I could get one for a really good price on Amazon. I left and went to work. Didnt give it another thought till I got home from work. Looked on Amazon for my platform bed frame and what do I see? A better mattress and platform bed frame for less then just the mattress I was prepared to get on payday. So thank you for your advice. And being a Prime member makes my shipping and handling free....I forgot to mention. I would have to carry the mattress across the street. Or pay 75$ for delivery. Best advice Ive ever been given. Thank you so much!!
Literally in and out of this store in 30 minutes, purchased a quality Sealy king mattress at a better price than online. Carissa is friendly and knowledgeable. Their Black Friday deals are going on already too!
Helped me out in a pinch and Evan was super thoughtful and helpful. Dont waste your time with a big box store!
Shopped with John at appliance factory and he found me a great deal on a washer.
I purchased a SPEED QUEEN washer, and Guido was so helpful, helping me fill out paper work and helped me decide what method to make this purchase. I am 75 years old and so appreciated his patience and assistance. When things stop working and you are on Social Security that can be scary to replace. Thank God for him and this company.This was my second purchase there, but the other was a used one. If anyone wants the best service and prices they should shope here for sure.
Evan was such a help. We purchased on Saturday, and we got a really good deal, especially during this time of this stay at home order. Thanks even for being so patient with us. Any appliances that you need, they’ve got you covered.
Order parts from California. Got what I wantedSo Im satisfied. Will buy more parts from this location.
Corey and Jhon were super helpful during what is typically stressful experience. They were positive, productive, and very knowledgeable about everything. I ended up walking out with a fridge, range, dishwasher, and microwave feeling great and having saved a good amount of money! Thanks guys!
I went in looking to replace my washer/dryer. Corey was super helpful, we looked at new, used, and out of the box units. He looked up other stores inventories, and helped me find the best price for what I was looking for with a fast delivery date. Thanks!
These guys are the best. In and out with a great new frog!! I recommend to anyone and I know my friges
Dont judge a book by its cover!! Outside may look a little rough but inside you will find the largest selection. Go see Jhon, he is an expert and will ensure you find anything you desire. Thanks for helping us with our Kitchen remodel! We couldnt have done it with out you!!
Ive made a few purchases here in the past few months. Jhon has always been awesome in going out of his way to get exactly what I needed. This last time I had bought a range I realized when I got home wouldnt fit correctly. He stayed late so I could swap it with one that would. Really happy with the service and great prices.
Great customer service from Evan and very knowledgeable! Will recommend to friends and family!
Excellent Service.. Knowledgeable.. Outstanding customer service.. Great prices.. Big, big selection
I have been less than impressed so far with Appliance factory’s customer service. Not only did half of my appliances not work on arrival I have spent a lot of time coordinating with a 3rd party repair service that is only given partial information. On top of that I have had poor communication. I am still trying to get my appliances working...
We went looking for a slide in stove (which I was having a hard time finding) and Jesse, our sales associate, was very helpful. He had one that was the color and price we were looking for. It looks great in our kitchen! Since our purchase Jesse has been available for questions and has been very helpful. We have decided to go back and buy a refrigerator and dishwasher and possibly a dryer from him as well. I would recommend shopping at Appliance Factory Outlet and working with Jesse.
I had a wonderful experience when I shopped at this Appliance Factory Outlet. The store manager, Nate Lucich was very helpful and knowledgeable and not pushy at all. He was interested in what I wanted and help me find it. He was efficient and did not waste my time, so I was in and out. I love my new dishwasher, it has been great and everything he said about it was true. Thanks Nate! I would definitely recommend this place to my friends and family and come back when i need more appliances!
Corey Hylton helped us. He was exceptionally knowledgeable and accommodating. Home Depot dropped the ball and Corey was able to get us upgraded versions of everything we ordered at the same price I would have paid at the depot. Thank you to Corey and the Appliance Factory on Colorado Blvd saves the day!! I will be encouraging all of my contacts to visit Corey, appliance factory, and avoid Home Depot for their appliance needs.
I walked in to Appliance Factory Parts last week scratching me head because I couldnt figure out what was wrong with my range. The guy in the parts store was able to help me trouble shoot and resolve my issue. The part was a little more but the help they provided was well worth the extra $3.