In addition to doing a super job cleaning a smaller rug, they shortened a 9’x18’ hand knotted one. they did an amazing job. it looks as if it were made that size.they picked the rugs up and delivered them for a very low fee as well as placing the larger one for me with the perfect pad.their price for all this was very reasonable.i would use them again in a heartbeat!
I am so pleased with how well they handled my Persian rugs! After cleaning and repairs the rugs came back to me more beautiful than they were when I purchased them 18 years ago. Thank you so much!
I had a large tribal persian kilim rug that I almost threw away as so damaged. Many rips in seams and some pet stains. I so love this rug so decided to look into repairing it.Oriental Rug and Carpet Clinic beautifully restored this carpet and we are so happy to have this back in our living room. They did a fabulous job at restored and cleaning the rug. A special touch was the weaver went to Turkey in the fall and even sourced the wool used in the orginal rug for the repair! Thank you so much ORCC!
Oriental Rug and Carpet Clinic did a wonderful job cleaning my carpets. He is very professional and kind. My carpet looks amazing and smells fresh and clean. He doesnt leave the carpet soaking wet ... dried in a few hours. Will definitely be using him again!This will be our go-to company for steam cleaning thanks to Oriental Rug and Carpet Clinics efficiency and value.
Oriental Rug and carpet repaired and cleaned two rugs for us. A very expensive and beautiful rug that had developed a hole and issues along the borders. They did such an amazing job on the repairs and cleaning that you can not tell there was a repair done. I would highly recommend the company and the artisans that they employ. Thanks so much!!
I am so pleased with this local family business. Excellent service and my rugs are beautiful. I had 7 oriental rugs cleaned. All older and hand knotted-most were 6x9, 8x10/11or larger. I also purchased new pads and an additional natural fiber jute rug-excellent prices! I will use this business again to purchase and clean great rugs. Just thrilled with outcome! Audrey
Wow! From my first phone call to the delivery and communication in between, I am so glad I found and chose to work with this company. All team members are very friendly, they are responsive, their intake process is incredibly easy and they picked up and delivered our rug in a timely manner. I highly recommend this company, they are a wonderful and they did a wonderful job with our oriental rug!
I’ve developed a bit of interest in rugs. I love them and take really really care of them. I’ve never found a cleaner who did an AWESOME job. This company does. Use them.
They did an amazing job on my 9 x12 carpet and put on new fringe on both ends. I would recommend these guys for their professionalism.
I have had this Pakistan made rug for many years and have been wanting to have it washed.I went online and found Oriental Rug and Carpet Clinic, sent an email and received an immediate quote to have the rug washed. Hamza came out to look at the rug; told me it was a fine wool rug, hand knotted 300 knots per inch, and made in Pakistan. I had some fringe damages as well as some of the edges were worn. Hamza also informed me he could repair the fringes, and bind/repair the edges that were starting to fray as well clean the rug. It would take about a month. I just received my rug back today and it is gorgeous! Hamza did a spectacular job in the repairs (you cant tell where I was missing the fringes, and the edges look great) and my rug looks wonderful now, so nice and clean! I couldnt have asked for a better company to wash and repair my wool rug. I am so thrilled with their service which also includes picking up the rug to be cleaned and delivering the rug when the cleaning process is done, when you call to inquire on the status, you get an immediate response or they call you back right away, they are always pleasant and courteous in person and over the phone. I highly recommend Hamza, his brother, their company and the service they provide.
Service was terrible. I still dont have a rug I dropped off over 6 weeks ago. They promised to deliver yesterday and never showed up. The experience has been terrible from start to finish. First you have to drop off at vacuum sales location and listen to a sales pitch. Then I had to follow up several times to inquire about my rug since they did not communicate. And it turns out, although I wouldnt know because I dont have the rug, that they could not even fix the stain. I would give them zero stars. Terrible!
From the minute I called to receive pricing I knew that they were going to do a great job. When I dropped off the rug several associates reviewed my rug and made recommendations for cleaning and repair. The rug cleaning was quick and they contacted me within the time they promised for pickup. I would definitely use them in the future.
THey cleaned 3 large rugs of mine that were heavily stained with pet urine . They had my carpet for almost 2 months but did an excellent job of cleaning and saving a very expensive carpet from being thrown away. I would highly reccommend using this company . In addition, they sold me some new carpets for my patio that are superb. Great guys, Family business. I would and have recommended forward .
Thank you, Uzair for the beautiful work your company did on my carpet. I originally thought it would be impossible to remove the stain and bleach damage, but you were so confident I knew I could trust that your company would do their best. The result was amazing and I appreciated the fine finish work to the frayed edges. It is a new, clean, and fresh again like the day I chose the beautiful little carpet so many years ago! I highly recommend your business to everyone if you want to restore a carpet to its original beauty. I am truly happy and sincerely grateful with the results.
I got this Pottery Barn 8x10 Gray and White Scroll Design Handtufted Wool Rug on Facebook Marketplace for free. I got a few quotes on getting it cleaned. $600. $520. $450 but $30 for pick up and delivery.Oriental Rug & Carpet Clinic picked it up, cleaned it, and delivered it back to my house for $280. This rug retails at $1400!!! It looks brand new! Uzair is amazing, prompt, and communicates throughout the whole process to let you know how theyre doing with the rug, when you can expect it back, and delivery. I am ELATED.
I took my very dirty oriental rug to Oriental Rug and Carpet Clinic to be cleaned. It came back looking brand new. I did not use the delivery service as I live fairly close to their location. I also got a little lesson about my rug, I didnt know much about it, but the person who help me was able to tell me about the style, design and possible origin. The price was fair and I was very happy with their service.
When my puppy peed the most shes ever peed on my expensive handwoven rug, I was mortified. Uzair did an amazing job of getting all the stains and odor out carefully without ruining the handwoven texture of the rug. I honestly am baffled at how amazing it looks - better than new. He also managed to get all the tiny pet hairs out of the woven material. Truly incredible. The wait was a bit long (6 weeks, but honestly worth it to get it done right.)
The brothers Ibrahim are communicative (they’re clear about their work load and what to expect), knowledgeable, delightful, and they do great work. They care about what they’re doing and they care about you! Moreover, if you interested in rugs, weaving, materials, etc... they’re happy to engage and share their knowledge.My elderly dog caused some damage and our attempts to clean it didn’t help. Oriental Rug & Carpet made it new again! I couldn’t be happier.
Excellent customer services, and they created a customized carpet according to my expectations. Thank you very much!!!
I have used the services of Oriental Rug for over 7 years now. My experience has been great. The staff is professional, courteous and extremely knowledgeable about their craft. I highly recommend them to anyone looking for experts to take care of their precious area rugs!
Azair was very professional and delivered the rug because we couldnt make it there. also everyone was nice and accommodating. would definitely recommend and use again.
I needed a very large oriental rug cleaned and I needed it to be done within a very short time frame. Oriental Rug and Carpet Clinic did not disappoint. Not only did they come and pick it up for me, but they even met the strict time frame I had. They were professional, so nice and easy to talk to, and extremely knowledgeable. They also followed COVID protocols very well (they kept their distance and wore masks the whole time). Very happy with their service!!
I only have good things to say about ORCC. They did such an amazing job cleaning and refurbishing my rugs. Their customer service is impeccable! They picked up and delivered my rugs back to me promptly at my request. Such a lovely family business to work with. So happy I chose them to take care of my rugs. Highly recommend!
These folks cleaned an heirloom Persian rug for me. They did an excellent job at a great price, and were extremely respectful and communicative. Ill bring all my rugs here :)
Great service. Fixed my rug and looks brand new. Loved the guys who run the place. Super helpful and friendly. Would highly recommend them and will use them again. They have gorgeous rugs to buy
Oriental Rug on Acoma St did a fantastic job of cleaning a soiled area rug. They were on time and on budget. They also have a wide selection of new rugs that we will come back to see soon.
The owners (Brothers) know hand woven rugs by weave and design. Theyre able to determine age and region of our antique rugs. Their repair weaver is from Turkey who has been doing this as his lifes work. They did a phenomenal repair and met our schedule before our out of town guests arrived.
They cleaned and repaired a badly damaged old braided rag rug. It is beautiful now looks like it was never damaged. I wish I could add pictures of the mess they got and the beautiful rug they returned
Great communication, service, and price for a rug repair. They also had several convenient drop off sites. I spoke to the owner for an evaluation prior to the repair and he was spot on with the information he provided.
Great service and very nice people! pick up and delivery is very reasonably priced, and worth every cent. They did a great job! My Afghan Tribals have not looked this good in years! Thank you!
Wonderful service and attention to detail! The rug is beautiful and he also appraised it and once it was dry he wrapped it for storage. We are so pleased and recommend this service! The rug is so special to me. My Father purchased it when he was flying internationally and it has been with me since he passed away. I remember it growing up and it brings me a great deal of happiness. The love and care given to our rug is priceless and we thank you!
We appreciated the authenticity and transparency regarding their services and the outcomes we might expect, and the challenges encountered through the process as our carpet was being cleaned. We also appreciated the presentation of services available without feeling any pressure of upselling. They were very concerned about returning our carpet to their standard (high) which took some time and energy on their part and patience on ours, yet we are quite pleased with the results, and that the cleaning was not simply cosmetic (ie no odors or residues).
These guys do it right and I have no regrets dealing with them. To me their cleaning service was an investment, not an expense.
We had a valued rug evaluated, cleaned and appraised after sufferings a broiler malfunction in our apartment building which left our rug discolored. They work very hard to get the discoloration out of the rug. I would recommend their rug cleaning services.
Personal service second to none!They came to my home to pick up and return cleaned carpets. My rugs looked amazing after cleaning. I also was able to try out several new rugs in my home. I can’t say enough great things about these wonderful guys.
Stellar performance right across the board. These guys helped me move a persian rug and patiently waited for months while I found a buyer.I got multiple quotes to ship it to different prospective buyers and they happily provided them each time. If you want to deal with folks who have the utmost integrity, here they are !!Chris in Henderson Colorado
These guys know their oriental/Persian rugs. I always get a nugget of new info every time I stop in to drop off or pick up a rug. Good guys!
I am so glad I found the Oriental Rug and Carpet Clinic. They did a wonderful job cleaning my rug, and did a really nice repair and were very generous and kind in going above and beyond to fix my rug. It was a pleasure doing business with them.
I was so happy with this entire process! I decided I needed this rug cleaned during covid, and they worked with me to ensure my health and safety. From allowing me to leave the rug on my patio for no-contact pick up, to texting me when it was placed back on my porch after cleaning...this was effortless and very conscious of health and safety measures. I can’t believe how beautiful my rug looks - I recall wine stains all over and thinking the amount of dog hair would never be removed. Oriental Rug was also able to reset the fringe on the edges of my rug. It looks BRAND NEW!Highly recommend these gentlemen for all rug cleanings!
I have very delicate Berber rugs and Egyptian camel hair rugs that came back in pristine condition with the Oriental Rug team. Thank you so much!
Knowledgeable, responsive and good communication. Highly recommend.
This place was awesome. Service was fast and the employee who helped me out was very courteous and professional. Plus they actually got the smell out of my rug!!!
I have a beautiful Persian carpet that I had Oriental Rug and Carpet Clinic clean. It came out beautiful and the owner was so knowledgeable and offered some great advise as to what to do with this beauty -(get it off the floor and on the wall!)I have another carpet, not as valuable as the Persian, but very pretty. The owner was able to identify the country of origin and the method used in fabrication with just a photo. Ill be bringing this one to them for cleaning as well.I take my carpets to the guys that know carpets, are honest and informed! I strongly recommend Oriental Rug and Carpet Clinic.
This is a family owned business and they are very professional, very experienced, willing to help in any way and not pushy at all. I highly recommend them.
Brought in my folks rug, guessing it had never been cleaned ;most of the fringe was missing. They bought it in the early 70’s, and it was time. It came back looking new, well worth the money. The brothers that own the place are also kind people.
I brought an old Oriental rug that I had stored in my basement from my last move and wasn’t sure if it was worth trying to restore. One of the owners, Hamza, was very knowledgeable about this rug and was very frank about its market value due to its odd size, but instead of trying to sell me a new rug, was confident that he could bring it back to life with a good cleaning. To my amazement, the rug now looks better than it ever did, and is the focal point of my living room. I am so very happy with the attention and advice I got- as well as the beautiful result. I will buy my dining room rug from Oriental Rug and Carpet. I am sure I will get a fair price and a quality product.
These guys were so easy to work with and were very accommodating and responsive. Very professional! Even better, the rug they cleaned for me looks brand new... the before photo they showed me when I got the rug back proved what a great job they did !
We were so pleased with the revival of 3 rugs. From the simple cleaning of a small silk, cleaning and removal of a stain from a large Persian and the skilled restoration of an antique tribal their skill and knowledge was apparent. The colors of each of the rugs were brought back in a way we didn’t think possible.They picked up and delivered and clearly described the work done.
The service that this company provides is second to none! I have used Oriental Rug and Carpet Clinic now twice for various rug cleaning needs and they have been incredibly accommodating. They are knowledgeable and do a wonderful job with the cleaning. Not only did they clean the rug but also repaired the sided of it that was worn/frayed and you couldnt even tell it was repaired when they were done with it. I have worked with Uzair and Hamza and after mentioning I needed to store the rug post cleaning, they offered to keep it, wrap it all up nicely and drop it off at my home!!!! It was the best service and I was so appreciative of how accommodating they were. If you need any of your carpets cleaned, absolutely use these guys!
This company is amazing. Very knowledgeable and hard working. My white rug looks amazing. They took special care and kept me updated with the process. I will always use them for all our rugs. Also will always refer everyone to them. Such a nice family too.
We had two kilim-style (requiring extra care) large, wool, hand-woven rugs cleaned here. They look fantastic!
Had a really great experience with this company, and I would recommend it to anyone. They did a great job on our older rug with some damage and some (serious) kid stains, and were very responsive. Did a great job of reinstalling it in our home. Would 100% recommend!
We just had 4 of our oriental rugs washed by this company and couldnt be happier. They picked up the day after we called them and delivered right on time. And they look beautiful, fully restored to their original condition. This is a family business and they really know their stuff. We had conversations about where the rugs were made, what wool was used, the approximate value of each rug, and more. This company is run by 3 brothers (identical triplets) and we met two of them. They were amazingly strong and had no problem lifting furniture to remove the rug when they picked up and even helped us put together a legal bookcase we had to dismantle because the rug would be under it. Both brothers were so polite and efficient. All in all, it was a wonderful experience and cost us less than we imagined. I highly recommend them!
I have worked with Uzair & his two brothers several times & have had nothing but the most positive experiences. Always on time, very knowledgable about all types of rugs & have gotten very good guidance & excellent results. Will always use them for my carpet needs:)
They did a great job picking up, cleaning, and delivering my rugs back to me. Will use their services again, for sure.
I had two large family rugs cleaned and repaired. Both came out beautifully.
Outstanding service and very knowledgeable! Have used multiple times and always impressed with the quality of service! HighlyRecommend!
Our carpets were picked up and delivered by Oriental Rug Clinic. The carpets were very expensive and we were concerned about the outcome of the cleaning. They did an amazing job with both are carpets. We will definitely use them in the future.
The owner took the time to explain exactly how my silk rug would be cleaned. His expertise and attention to detail stood out. Family run business, where people love to take care of the customer.
Great service, made recommendations on proper treatments and my rugs look as good as new!
These brothers are the most customer service oriented professionals I have ever met. They are completely thorough in their cleaning of my carpets in my home and also with my oriental rugs. They came out beautiful! I always use them
These guys are excellent! i have two large and quite valuable oriental rugs they picked up, cleaned, trimmed etc and returned and installed these plus several runners and they did a fabulous job. Helpful, nice supportive and reasonably priced! i highly recommend them!
They did a great job cleaning and repairing my rug. My Afghanistan had knotted rug was sliced several times by an axe. Oriental Rug had it repaired in no time. Its not perfect but given the amount of damage I am thrilled with the workmanship and knowing that my rug will last for many more years. They are very customer service oriented and will talk rugs with you anytime.
The beautiful rugs we purchased for our home add a great deal of warmth and comfort while being real works of art.The purchase was made easy with the help of the gentlemen at “Oriental Rug”.Their help sizing and coordinating multiple rugs made it convenient to provide us with a lifetime investment that continues to impress.Dr Gil
The clinic cleaned a very thick Chinese carpet thats 8 x 10 for us that had some dog urine stains, and other stains, and they were able to get the majority of it out and did a fantastic job. This carpet is over 30 years old, bought in China, and brought back to the states, and has been used in our house here for over 30 years. The Clinic trimmed the edging on our carpet, fully deoderized, and softened the finish with a terrific rinse and dry. Wed highly recommend this company!!
We have 2 Chinese carpets bought in Hong Kong years ago. They both are light colored background and needed cleaning. One of the owners sons came out and looked at them and gave us a price which we thought was very acceptable. He explained what they would do to clean them.He also told us about the knots per inch, and where they were from.This young man was very knowledgeable, professional, and friendly.We will use them again when the rugs need cleaning!
The perfect place to take your carpets. I had several in desperate need of cleaning including a silk pair. Their knowledge of carpets gave me confidence that they would know what to do with each one. I was right. They worked wonders and treated the carpets with such care, really making my carpets as beautiful as when I first bought them. Can’t imagine taking my carpets anywhere else.
Great experience. Very customer service oriented! Ill definitely use them again to clean my oriental rug.
Couldn’t be happier! I have purchased some older rugs while traveling around and needed to get a few rugs cleaned. I did some googling and happened to stumble across this business. They were very knowledgeable, professional, accommodating, and did an excellent job. On top of it, they’re prices were great too. I had a great experience and will definitely be using them again.
Very professional and well informed employees. Our large living room rug was picked up, no fuss. And returned in short period of time looking like new!
They do very good work ! People are very responsive and take pride doing good job. I will use their service over and over again!
They are miracle workers. I have used their service multiple times for multiple repair and cleaning services, each time they exceed my expectations. I would highly recommend them.
We had some annoying tassels on our new rug that kept falling off (between having dogs and a roomba they were impossible to maintain) and Umair and his staff managed to remove the tassels and serge the ends of the rug; you cant even tell there were tassels to begin with and the rug came back looking better/newer than when we dropped it off! On top of the great quality of work, Umair and everyone else we spoke to was absolutely wonderful! There arent kinder or more helpful people Id rather give my business to, and I couldnt be happier with my rug! Absolutely recommend this place!
These guys are awesome! Friendly, super knowledgeable, and very reasonable prices. I took my vintage Persian rug in to be cleaned and it came out beautifully. I will definitely be back! Thank you, Hamza!
Excellent people to work with. Have done repairs and cleaning for me, always good.
These guys did a great job cleaning an absolutely dirty carpet which I had found in craigslist. They took great care to make sure all the dirt was out and there were no smells. Their prices were also very reasonable for the job they did.
Very knowledgeable people. Taught me lots about my carpet. He picked it up on time and brought it back sparkling clean.
I too felt the service provided was excellent and appreciated the pick up and delivery. We rolled out the rugs to review what needed to be done and I was given options for repair. They do know their stuff! One had been in a flood and after cleaning it looks so much better!Do not hesitate. I will use again.
Top-notch service and professionalism. They absolutely know their stuff and do a great job for a reasonable price. Highly recommend.
Excellent service and high degree of knowledge and expertise. Oriental Rug and Carpet Clinic cleaned one of our rugs and it looks like new again. They repaired the fringe on another rug and made it look like brand-new. Dont look any further - this company is the best that youll find.
Ive used this company 3 times now to clean our oriental rugs. They do a beautiful job, including repairs where needed. They are professional, friendly and very service oriented. Highly recommend!
I will recommend Oriental Rug and Carpet Clinic to my family and friends in the future. High quality work at affordable prices. Very helpful and knowledgeable staff. We are so pleased with our newly cleaned and repaired rugs! Thank you for your great service.
Oriental Rug and Carpet Clinic did a fabulous job cleaning my rug. They really know what they are doing. Usair is great at educating you about your carpet and its needs. His prices are very reasonable. Excellent service. The colors in my rug are now restored and beautiful.
Just a wonderful experience working with these guys! The work on my rugs was just fantastic. I trusted them with my entire Oriental rug collection and each piece was returned looking fabulous. The rugs are clean and soft and looking the best they have ever looked. The pricing was extremely fair, they were always professional and responsive, and the turn around time was great. They took great care restoring my antique pieces and made sure to do little adjustments to preserve the rugs for years to come. I would highly recommend this company, and I will definitely use them in the future for all my rugs. I am so happy I found them! Thank you so much Uzair and Hamza for your excellent work.
Great service! My rug is vibrant and so colorful compared to when I brought it into be cleaned. The owner and his son are extremely knowledgeable and helpful. I will bring my rug(s) back again.
Oriental Rug and Carpet did a great job of cleaning and repairing several of my area rugs.They also replaced the mats.They were polite, on time and very professional.I would recommend them.
We were very satisfied with the care and service provided. They cleaned an 8 x 10 rug recently and my wife felt that it still had some residual odors ... we took it back and they re-cleaned the rug twice more to ensure that all the odor was gone for no extra charge! They clearly went above and beyond our expectations. Its also very apparent that this family business really cares about your rugs and their customers.
Careful handling of my two rugs, including regular cleaning of one and expert repair of another. Highly recommended!
Our oriental rugs are very special to us. We wouldnt trust them to just anyone to clean & care for. Thats why we are grateful to Hamza & his brothers for their sincere attention & understanding of quality & detail in providing excellent customer service & carpet cleaning. Our rugs were returned to us looking like new. for many more years of enjoyment! We highly recommend Oriental Rug and Carpet Clinic.
Excellent service. Very knowledgeable group. Solved a pet odor problem Coit didn’t touch. Expensive but well worth it for the excellent job done. I highly recommend them.
Amazing service like Always! Willing to go that extra mile to help me out. Great advise & tips on taking care of my rugs... Thanks guys after 10 years my rugs are like brand new. Im very happy with the way they look & feel.
Great service, beautiful results. Both our daughters asked if we bought new rugs after our 35 year old Karastans were cleaned and returned. This is a high end premium service but the results reflect it. Highly recommended.
Ive had three rugs washed by this place.Here are the pros: they cleaned my rugs well. I mean, twenty years of dirt/oil seemed to be COMPLETELY extracted. Even the backsides were clean. They even repaired the wear on one rug through some localized stitching.Cons: their store is a little far, though I was able to drop/pick up at their Broadway location. Also, they cant clean all rugs--one of mine was almost too delicate...though they did pull it off. And pretty well, too.Bottom line: I trust these people. They are very competent, and wont feed you any nonsense. What they sell, is what you get. Id recommend them to everyone, and Ill be back, for sure.
Excellent service and care. Picked up and dropped off the rug after cleaning and repairing. The rug is at least 20 years old and looks brand new again - even after the wear and tear of a child and a dog. I highly recommend Oriental Rug and Carpet Clinic
Absolutely the best. I highly recommend with zero reservations. Honest, knowledgeable, patient.
I had two rugs which were very special to me. Uzair cleaned them absolutely beautifully -- got out a stain which had been there for 15 years. There are now blues in one rug I hadnt ever seen. He also cleaned a wall hanging I have always loved, just because it had been so neglected. More than the wonderful cleaning job, he was kind. I trusted him, appropriately. He was prompt, courteous, and understood he was working on my treasures. I am very, very pleased
We interviewed several companies found on Yelp, but decided on Oriental Rug and Carpet Clinic after speaking to Uzair on the phone. He was 10 times more knowledgeable than any of the others, including a national brand, about the rug cleaning process. He came to our home, picked up our rugs and Flor carpet squares that had been pet stained and took them to his plant and cleaned them. He sent us photos of all of the pieces with the invoice and THEN.... he stored our cleaned rugs until we were able to move into our new home! While he was storing our rugs, we called him and asked him to clean some more carpet squares, which he picked up, cleaned, stored and delivered to us at our new home.We will calling him next to come and help us with our upholstery and in the future any rugs that need cleaning.We highly recommend Oriental Rug and Carpet Clinic!
Great quality service, as always.