Terrible customer service, and trust me you will need it. We received things we didnt order and they shorted us a ton! Doors, crown molding, trim etc. you have 48 hrs to let them know if something is wrong and after that its your problem. It’s the very very small print that no one told us. We spent $20,000 and they didnt care to make it right. We didnt open our boxes for a week after delivery and once we did they would do nothing to deliver us what we paid for but that got forgotten and some of our doors had cracks in them. All we wanted was what we PAID for 😞Not worth the hassle, many other brands similar in price with better service! Buyer beware

At the beginning of the job their measurements were completely wrong. I had to extend the soffit 4 inches to make it work. It was quicker to do it this way than wait for them to get the correct measurements and caninets. Then I received poor quality cabinets. Couple of their cabinets were so warped that even after trying to adjust the doors, they still rubbed on the face. Replacement cabinets they sent were poorly assembled, screws missed and were exposed on the inside of cabinet. After getting it replaced a 3rd time, they sent it unassembled saying that they would no longer replace them with assembled cabinets. Very poor customer service as well. Added at least 2 weeks to get this job completed with all the hassle of getting some what quality cabinets. Would not ever recommend J&K.

Great cabinets at a great price. Materials used are strong and durable. Ive seen some bad reviews about warranty issues and I can say from experience this company is great with replacing anything that falls under warranty coverage. Sounds to me the bad reviews on here are really do to the private contractors lack of commitment to there customers.

We have been waiting MONTHS for a portion of our cabinets. When we ask when they will arrive, all we get is that nobody knows. “Could be 2 more weeks, could be 8, could be longer.” Is the actual response we get. Other similar cabinet makers quote 2 weeks or less. I would recommend using a JSI, who have been very accommodating.

Kinda poor customer service. But good quality work. Didnt have to wait to long for our cabinets. They did have a back order of a few of our cabinets.

I put these things together for a contractor because their factory couldnt seem to get things correct. However even now they cant mill their drawer boxes properly. Every house has at least one cabinet that arrives damaged or, milled in a manner that leaves drawers and face frames crooked and out of square. Material quality is better than a big box store but their workmanship is garbage.

I work in the office of a construction company so am the person that customers reach out to when they have a problem. We have been working with a client with J & K Cabinetry warranty issues, for several months to no avail. J&K will not honor their warranty, and has provided multiple excuses why they are not responsible. We have provided pictures of the issues but have not received satisfaction. I would suggest you not use J & K Cabinetry!

Wonderful cabinets would recommend a stop to the showroom to get ideas.

This company is fantastic. We had a problem with our contractor. Our cabinets were missing a corner door and contractor didnt respond to multiple attempts of contacting. We went to J&K Cabinetry (the makers of our cabinets) and they helped us get our missing door.

For the price, they offer the best cabinets you can get. Their customer service sucks so make sure your order is right. We love the quality of the cabinets and the soft close hinges are amazing. The cabinets will only be as good as the contractor you use to put them together and install. Make sure they use corrugated fasteners and good wood glue.

Quality is good, helpful staff. They charge 25% restock fee if you need to exchange, so make sure you have correct measurements.

Quality cabinets affordable pricing what more could ask for

Worst customer service ever! And the owner, a Chinese guy, a very rude human being. He probably treats his employees like dirt, and the employees to costumers. Please Karma, do your work.....

Nice quality product with low chemicals. Fantastic turn around time. Nice showroom. Front office could have been a little more efficient and enthusiastic but, totally capable. Massive, full warehouse with very good loading facility.

This was a great place to see what you can do with the product s.

I really like J&K cabinets. I used them on a fix and flip I did and Im back to get them again. The general manager came out to talk with my husband. He was really helpful and friendly. The staff has always been supportive. It here 4 stars because I cant order directly from them. I have to use a middleman which I dont like to do.

This is where you get your cabinets at. The way they make them last for a very long time. I work with these cabinets and I never have problems with them. Totally recommend

Super fast design, quick build and great pick-up service. Thanks!

We love using J&K cabinets. The quality far surpasses and big box store stock cabinets, and the pricing is nearly half semi-custom comparing apples to apples. It is convenient having them so close and they are always willing to make things right when mistakes are made. No company is perfect, but they keep us coming back and our homeowners are always satisfied.

The staff are always welcoming and flexible to get us cabinets or parts that we need. Its nice to have a local source to get parts right away and not have to wait 4-6 weeks for a filler. Definitely a good source for quality cabinets at a great price.

DO NOT USE THIS COMPANY! Price is good but you get what you pay for. Broken soft close hinges after 1 year in our home and I was told... TO BAD SO SAD! My hidden trash cabinets soft close mechanism broke (cheap plastic piece). You know what my contractor was told? Buy the newer, more expensive trash cabinet.... What? No warranty after only a year?

J&K has been great. Cabinets are solid and they look great. They were also very reactive when I had to exchange a couple cabinets that were too big. I typically used another company but Ill but using J&K going forward!

You get what you pay for... more than half of the cabinet doors I was given where warped and/or cracked. Had to take several trips across town to take care of the problem. Even the replacement doors were nowhere near perfect (slightly warped and one with 2 different cracks). They are cheap cabinets, but honestly it is not worth the hassle.

Finishing off my basement. My contractor referred me to them for all my cabinets. The young girl I talked to was very rude and said I could not come into their show room since they did not know my contractor.They do not know good customer service.

This group of people are very professional. They also offer a great product. No kitchen should be built with out first talking to any of there talented staff

Make sure you call well in advance if picking up orders. Also, they missed an invoice order so make sure you double check the contents of your orders.

Delivered on time and budget. A mediocre expectation for the right client, Better quality than some other companies but still issues with cabinet faces being distorted and some boxes damaged while being assembled by there employees. The assembly could be much better. While installing you will notice the boxes are not put together square, this makes it challenging to level them correctly. This is not a custom company so anticipate any custom needs to add time and material to you budget to create what you need. I am pushing my company to look to higher quality cabinet companies for our up coming projects to deliver a more custom quality kitchen product. This will increase the initial cost to the client but deliver a better product that will not add $$ to my labor budget due to errors and quality issues. For the right application this company is perfect just not for particular clients and custom applications.

The worst customer service ever! I was here with other people, 4 of them had complaints, none were resolved. They lady helping me left for lunch without resolving my issue. I waited over an hour to pick up the cabinets. Terrible customer service!

This place is the absolute worst. I have had multiple orders delayed/ not ready at promised time. Organization is an absolute mess. Out of the 15 years in this business, this place has to be the absolute worst. As I type this I have been waiting over 3 hours for cabinets that were supposed to be ready for pick up 2 days ago. No one cares here. Buy somewhere else. Trust me.

I was very impressed with their customer service.. nice cabinets and they stand behind them..Recommended!!!!

The day of delivery we found out that 2 of the cabinets we ordered were to be delayed. It’s been 3 days and still no update, could be anywhere from another few days to a couple of weeks.The cabinet quality is nice for the price but I am very disappointed with the reactive nature and communication from their office staff. This has to be even more frustrating for contractors as we have counters and appliances waiting to go in...

Good service and my kitchen looks good.

Hard to get a hold of someone when you need them. Prices keep going up. Never call you back. Took a plane to Denver to pick up my order only to find it was not in stock. They could have given me a heads up when i told them i was flying in. Customer service is not all that! I was there on a Saturday and so were others who had complaints. My cabs do look good for the money spent, I have tried to order since and never get quotes back.....

The front office ladies do a great job and are helpful and nice. The guys in the warehouse are very unorganized and is kaotic. I have spent over an hour before waiting for just 3 cabinets. Get it together!!!

I have installed these Kitchen for 4 years and everyone loves them. The staff is great to work with

Bought these cabinets from ProSource of Denver. Im giving him a 3 because the Finish on the white-painted cabinets is subpar. As a designer I expect the cabinet doors to be nicely painted, without flaws, and to not be warped. I lost count of how many doors I had to go through to just get flat no blemished white doors. On the other hand the cabinet boxes and drawers are very nicely made out of plywood, self close hinges and you really cant find a boxed cabinet for this price around. The other issue I have is they only have a one year warranty.

Good people and great cabinets for the miney. They have features of a much more expensive product. They are a go to product for my business.

I used to have a great relationship with this company. But after my most recent experience I will be taking my business elsewhere. I placed an order 2 weeks before a scheduled cabinet installation job for a customer. I called them 1 week before pickup and again 2 days before pickup to verify everything would be ready to go. When I arrived the morning to pickup the product they stated that two of the cabinets were out of stock (even though I placed two calls to make sure everything was ready).This install job was scheduled for today and countertops are scheduled for tomorrow. I would be less upset if at any point some one would have called to inform me of shortages, but now I have a mess.After speaking to several people in the office to try and make some changes to the design to make it work today we came up with a workable solution, but it required a sizable increase in cost (15% total project cost increase). I asked for a discount of any sort to pass along to my client, because the responsibility for this error lies solely on this entity. The facility manager Hong was at first unwilling to talk to me, but finally relented and came to meet me. However he would not speak to me at any point. The entire time he spoke in his assistants ear and she repeated it to me. He was 100% unwilling to accept any responsibility or offer any concessions.The only reason this review isnt 1 star is because on my way out a very friendly and helpful staff member (Joseph) pulled me aside and offered to try to fix it. In the end we were able to meet at a resolution that I could live with.The product this company uses is decent and the price is acceptable. But be wary that this is a Chinese company with Chinese morals and ethics. Remember that when you decide where you want to spend your clients money.

We purchased kitchen cabinets from this manufacturer...wonderful showroom, very helpful staff and they provided a lot of design ideas.

I am a contractor, Michael Forti, ATC Bathroom and Kitchen Remodel. I have been installing J&K cabinets for over 4 years now. Several bathrooms and kitchens. All of my customers have been very happy. There has only been a few, minor issues with a few minor imperfections on a few interior cabs. Nothing major.The so called, other brand named CADILLAC out of town cabs, that I used to install from other companies, before I met J&K, were by far from being perfect. Some came in damaged, delaying the job big time. One job, when the out of town cabs came in, 2 were missing. Another job, two were crushed. Another job, again, out of town cabs, another company, one stained door was not the same color. Had to replace all the doors.Again, that was a discription of the so called top line CADILLAC cabs that I used to get from other companies.I have never had not one major problem with J&K cabs. One time, one of the cab doors had a minor defect. We picked one up the next day at J&K. The stain was an exact match.The service in ordering the cabs has been fabulous. If your looking for the perfect cabinet, please let me know when you find them. If your looking for a great 3.7-4 rated cab, scale from 1-5, J&K is your cab.I dont mislead my customers by telling them that their getting a perfect cab, because there is no such thing.Michael Forti

Takes forever to get your order

They dont know whats in stock. Called Thursday, told our order was in stock. Inform them I would come pick up on Saturday. Drove 3 hours Saturday, they didnt have my whole order in stock. They acted surprised. Not a good experience!

Best cabinets in the country and so cheap. Staff are amazing.

J&K is one of the worst companies. DO NOT work with them. I ordered cabinets and was told they would show up in 2 weeks. 4 weeks later, I had a scheduled pick up time. The women running the front is very unprofessional and rude. I was told that my cabinets would be ready today at my scheduled pick up time, I went down to pick them up and the women at the front desk told me that they wouldnt be ready for 30 min. I waited 2 hrs for them and when they were finally ready, the women in the front told me for future orders not to come pick up the cabinets on the SCHEDULED date, she told me to wait a day??? that would be the smart move. No restitution on the situation. Customer service is terrible.Companies get backed up, it happens, and it sucks, but when a company doesnt aknowledge that their backed up and provide some type of ownership to the mistake, thats where it becomes EXTREMELY unprofessional.

The cabinets fantastic for the price! There are so many custom touches that you usually only find in cabinets that cost much more!

You get what you pay for. I bought the white cabinets almost 2 years ago and have had to switch out the front doors on the entire kitchen several times because of huge spider like cracks in them. The customer service area is a joke. A bunch of employees putting together cabinets - while you stand there hoping and waiting for someone to help you, this is after youve already asked them to.

Nice showroom with very practical and beautiful cabinetry options.

I love this place is a very good service.

They have excellent service and the turn around time is great. We have never had a complaint about the vanities they build for us at ReBath of Northern Colorado.

Great product for the price point. Work with a dealer, not direct though. It will save you a ton of headache.

Great staff and so helpful

I had a terrible experience with J&K; my cabinets were ordered through Home Stars. No one at J&K seems to know what is going on. I actually had to go there twice because one cabinet was smashed and then another cabinet was the wrong one. These incompetent errors necessitated 3 round trips from Denver to Breckenridge for my project. The whole experience was a totally unprofessional and unreliable mess.

Always excellent service.

The cabinets themselves are nice but the contractor that they recommended to install them was terrible! Arend Visher of Visher Cabinets & Flooring needs to be avoided. He showed up to start our kitchen cabinet install 6.5 hours late. He promised to be to my home at 11am and showed up at 6:30pm! He promised to have the job completed in 1 day and took 2 days which set back an appliance delivery we had scheduled, and he performed many tasks poorly (made a large and uneven cut in a cabinet for an electrical box, left saw dust in the cabinets, installed cabinet handles unlevel and put toe kicks on some cabinets but not others.) Im really disappointed that J and K Cabinets would recommend this guy to anyone, my guess is someone must have known him personally. I dont want anyone to have to deal with a terrible experience like this again. Avoid Visher Cabinets & Flooring. Arend Visher cant keep time commitments which are very important in a remodel and his work quality is subpar.

Great cabinets

Good quality cabinets at good prices.

Good showroom, good value, slow. dock check your order before leaving.

The people at J and K Cabinetry provided great service and do what they say.I would highly recommend them.

Horrible customer service and very rude. They always look like they are doing you a huge favor by doing what they are getting paid for. Think three times before you order. The restocking fee is ridiculous.

Does NOT nor do they support non profit organizations. Including the Wounded Warriors Project

Awesome prices and service

Great cabinets with affordable prices.

These are easy to assemble and install

Helpful staff, very good cabinets

Good quality cabinets

The best cabinets in Denver

Both times I came to pick up cabinets and Im waiting at least 25 min. No customer service in the back area. Waisting my time...

Gotta be a wlholeseller.

Slow

Good