I contacted Closets by Design to help make my dream garage become a reality. They delivered!!! I ordered a custom work bench with drawers and cabinets, four custom tall cabinets for holding my winter sets of wheels for two cars, and two slat boards for hanging everything else.Roxanne was great to work with. She came to take measurements of the space, designed everything custom to fit, with my inputs and requirements, and finally on my scheduled day the installers arrived and assembled every custom piece on-site in the garage.We also realized after the fact the cabinets that were designed to hold the wheels should have extra weight support via legs attached to the bottom of the cabinet and touching the ground. Closets by Design worked with me to schedule installers to come back and attach these legs, for a nominal fee.Overall, Im so pleased with the quality and look that these cabinets bring to the space. My dream garage is complete! Thanks Closets by Design!

I love my new built in office area. Holly is wonderful to work with and very responsive. She designed a beautiful space for me and was on top of a couple of fixes that I noticed later that were covered by warranty.

The designer never showed up to our scheduled appointment, so we called in and were told the designer wasnt feeling well that day and wouldnt be able to make it. Well, it sure would have been professional to have notified us ahead of time - its not like our appointment was first thing in the morning - sounds more like she forgot about it or didnt feel like making the drive to Longmont. Based on other reviews, this seems a bit uncharacteristic so its a shame, but the first impression soured us. Well be going with a competitor.

The designer was lovely. Then, everything went downhill. They were unfeasible from there on. They would not give us a date to install that worked with our schedule. They would not respond to our request to come out and fix a door that was not sitting properly. And then they were unwilling to work with us to make us happy with our purchase. We would not recommend them

I just had my closet designed and installed by Closets by Design. The entire experience was seem-less from start to finish. The designer I worked with (Holly) came up with great ideas and was willing to take my thoughts into consideration as well. The installation team was very professional. The office staff was thorough, calling with reminders before my installation date and following up after my installation to make sure it was successful. I would 100% use them again. Only downside was that they were booked out about 4 months from when I initially designed to when I had the closet installed, so book early.

Terrible install. Poor quality job. Safety hazard!!! Paid almost $3K and then waited 3 months to get cabinets for a kids playroom. The cabinets were not centered around my window as I requested. They were installed crooked with lots of gaps. They scratched the paint off the walls around the perimeter of the install and installed the premium trim crooked and unfinished. WORST OF ALL, THEY DRILLED THROUGH AN ELECTRICAL WIRE AND IT CREATED A SHORT THAT DISABLED POWER TO A SECTION OF MY HOME! Looking at having to tear out the cabinets to repair the damage or to rewire the electrical around it. It may cost me thousands if Closets by Design doesnt step up and remedy this! Waiting to see if they take ownership and do the right thing

Closets by Design came out on 12/23/2020 to install a custom desk with lateral file drawers, book shelves and access for computer, printer as well. They were on time for the appointment and very neatand professional as always. I have used them for various projects overthe last 5 years and am always pleased in every aspect of their work.I give them a 5/5 for everything. Thanks Again for the great work andwe will be in touch in the future for more projects.

Closets by Design helped me design and install a custom bookshelf/media center wall unit. It turned out absolutely beautiful, and I am thrilled with the quality and upgrade to my library. The designer, customer service reps, and installers were all great, and I couldnt be happier with their service or the value of my project. I would definitely use them again in the future.

We had a great experience with Lara. She was our 4th and final quote to create garage storage. I decided to order with her on the spot because of how superb her customer service was. She listened to my needs, sat at my house and sketched out her design, then priced it out. We quickly talked about my budget and she found ways to substitute certain items to drop my price. I got everything I wanted with her for right under my budget. The others who gave me quotes were great as well. However, nothing compared to Lara. I will be calling Lara for other needs in the future. Can’t wait for the install! Highly highly recommend working with her. Everyone else who came gave me an “it is what it is” quote. I loved working with Lara so much!!!

We got these installed back in October and im not impressed with the quality of the installation. Nothing special here especially for the pricing. Part of one drawer is already delaminating it looks like and splitting apart. Our previous closet was all Ikea and the lines and drawers all lined up better than this installed cabinetry did.

We had cabinets and built-in desks installed by this company in our office. The laminate countertop was installed with a scratch and was 2 inches short on one side. They fixed it by using a Sharpie on the scratch and creating a 2 laminate filler. It looks ok, but not what we expected given the price we paid ($8500).After installation, we asked to have one small enhancement made. The salesperson said no problem and quoted us $300. We agreed. A week later they came back and said they cannot do the change for $300 - it would cost a lot more.Ive never seen a company quote a price in writing and then decide they cant do it for that price.Update as-of June 23, 2021:The owner of the Denver franchise called me. He apologized for our issues. Although he cant honor the $300 price, he refunded $300 in an effort to earn back our business in the future. He also suggested that they would revise their sales practices so that they do not quote a price until they confirm with the fabricators/installers on a true estimate.In the end, it was nice of him to call us directly and work with us on the refund. Overall the project came out great.

We had a closet turned into additional office bookcase and cabinetsWe are very please with the product and craftsmanship.

Im remodeling my 1 bdrm condo and had a consult with Beth Berg for custom bookcase/storage solution. I was skeptical about Closets by Design but saw an add in the paper so ... what did I have to lose. By the end of our apt., I felt like I was her MOST important client! She listened carefully, took as much time as I needed (which was a lot), answered ALL of my many questions and came up with a solution to every problem, all while considering my small budget. I felt like she offered her HONEST opinion and wasnt just trying to sell me. Then she stunned me with an extraordinarily reasonable quote. Another contractor quoted more than twice the price! My product isnt installed yet so Ill review that later but I highly recommend Beth and Closets by Design.

We could not be happier with the entire process. The staff was very friendly, professional, and responsive to our ideas. They literally transformed our master closet space from a cookie cutter closet to something that stylishly utilizes the space. Highly recommend!

Closet Design came through with a beautiful design and worked thru the process to ensure I was happy with the final product. We all learned something new. Beth was my designer and Dan worked very hard to support the final steps and issues. The issues were my lack of understanding and preparedness. I appreciate Dan’s willingness to ensure a beautiful end to a functional and amazing master closet. Beth went over and above to ensure my happiness! Thank you Beth and Dan/Closet Design!! ♥️

We used Closets by Design to completely refresh our Master closet. They design and install was all great, and we absolutely love the finished product. Based on other options we explored, this was also an excellent value.

Custom pantry design and installation - they did great work. Installation came in two week early, which was a pleasant surprise. Pricing is fairly comparable to companies like Closet Factory.

LOVE our new closet system!!! The whole process was so easy, customized, and our designer had a great personal touch and eye. The installation was easy and when we walked into see it we were blown away with the quality. Beyond our expectations. Thank you!!

Update and recalculate of stars1 to 5 stars. Dan Jonhson owner contacted us early today and wanted to help solve the problems. He had a installer out mid day who took ownership of the problems figured out solutions and made the wife happy.we have a few items on back order but that can be lived with and we can now move our stuff back in.Everything leading up to the install was great with CBD. Day of installation installers came out at completion of job had my wife signed nothing. When she walked with the installer and noted a few problems right at first glance she saw he dismissed them and said call customer service. We were told multiple times what is signed on the contract is in stone it costs money to deviate. Well when the in stone contract was not followed by the installer my response from the customer service agent was we will try and get this resolved as quickly as possible. HOLD ON WAIT my time is worth something? We had to have all our clothes out of the closet on time and now your mistake is making it so I cant put my clothes back in my closet until you want to resolve the problem. Unacceptable I even said I can wait on everything else but the height of the hanger racks is a must fix now so my clothes do not drag on the floor. We understand but we will get you back on the schedule. I already was on the schedule for 3+months?? So all in all not the quality I expected especially paying for the upgrades we did. Customer service is lacking person took NO ownership of the problem said we had to wait for the sale lady who no longer is an employee to contact and resolve the issues. 1st day review but will update as things unfold to be fair to the company.

Our closets turned out beautifully. The storage we have now is amazing. Pricing with installation included was very competitive. Under cut other closet companies pricing by a lot. Expensive to do, but worth it. This will surely add value to our home when we decide to sell.Our designer Viv was knowledgeable, friendly and fun to work with. The company kept in touch with us about scheduling to make sure everything went smoothly. Installation was on time. The installers were very efficient and did great work. Very happy with the whole experience.

Michelle was our designer and she was excellent in listening to what we wanted accomplished. Compared to other companies I received quotes from, the price was a little higher but the overall quality was much better. The installers were very professional and very organized with their installation. They took time to work with me to get my wires organized so they wouldnt be visible after installation was complete. Would definitively use this company again and recommend it to family and friends.

We couldnt be happier with our new master bedroom closets. Closets by Design nailed it!! Michelle was professional and came up with super functional designs for our step in closets. The prices were competitive and fair and Michelle was very responsive throughout the entire process. Our installers arrived on time, were polite, cleaned up after their work and finished both closets much more quickly than we expected. The design is spot on and we have much more closet space now. Id not only recommend Closets by Design, Id use them again and again. Thank you to the entire team who transformed our dysfunctional master closets into a space I enjoy!

It took some time to get it right, but in the end we are thrilled with our new closet system. We have a very unique space and Viveca was able to develop a design that maximized the storage space while being visually attractive. The installers were extremely professional and very nice.

My desires were noted and fulfilled. It took a couple months for installation and pretty much all day for 2 closets to be installed but the attention to detail is great. Custom closets are a bit pricey but organization, especially if design is thought out, works wonders for a basic closet setup. Highly recommended.

After the initial installation of our pantry, we realized the original design wasnt going to work for us. The customer service couldnt have been better, Celina was incredible and had us set up for adjustments within 2 weeks. I havent experienced this level of customer service in a long time.

Closets by Design did a great job from start to finish! The result was a huge improvement in our pantry and our master bedroom closet. They even supplied some extra finishing pieces that we realized we needed as the master closet was being installed. I would highly recommend them!

Had a shoe closet installed today and thrilled with the final results!! There were some hiccups though, which is why I wanted to write a review to help inform future customers...When the closet was installed the shelves for shoes were so close together that regular shoes would not fit. sandals - maybe, sneakers - nope, and ANYTHING with even a 1 heel - no way. This was by no means fault of the installer, he was simply following the drawing created by the designer.I should have asked a lot of questions to the designer to make sure shoes would fit... but I was relying on her as a closet expert, which I suppose I shouldnt have. I thought she would have made sure shoes would fit on shoe shelves...After a couple of calls with the main office (they could work on their customer service) and the owner (who was terrific!), we came to a solution that they would remove 4 shelves and re do the spacing so that shoes would actually fit in this unit.The women at the main office kept referring to the contract. Working in customer service for years, I can tell you that empathy goes a LONG way when working with an upset customer. Referring to the contract without actually listening to the customers concerns is never going to make a customer pleased.I expressed to the owner that I was not thrilled about paying for these 4 shelves that would be of no use to me, and he assured me that he would itemize out the shelves and get me a credit for the 4 unused shelves. This was an amazing solution!The fact that the owner called me right away and made everything right before the installer left is what made this experience 5 stars instead of 1!

So happy to recommend Closets by Design! They did custom Master Closet, Laundry Cabinets and Linen Cabinets. Very great installers and the systems came out exactly, or better than I had hoped! I would post photo of the master closet, but Ive already filled it up!!

Holly was great to work with, gave us options that suited our budget, ensured we are completely pleased with the design and even accomodated some last minute changes... followed up after the installation and Immediately set up a follow up appt when I reported a minor problem with the installation.. overall a wonderful experience and the custom closet looks great!

Cindy, our designer was wonderful to work with. She designed our office furniture and was spot on with design. The installers were great too. They came in, and before we knew it, the install was done. They cleaned up the area and made sure the furniture was clean so all we had to do is fill it. Would highly recommend Closets by Design.

I’ll preface this review with the fact that I am happy with the actual product. It is high quality and the customization is ideal for LoDo living. However, the salesperson and sales process was uncomfortable, frustrating at times and lacking in transparency and ultimately did not lead to installation of the actual closet design that was drawn up and paid for despite the designers insistence that the multi-layer screening process would ensure accurate customization details were executed to precision. It’s now been over a week and I’ve yet to hear from the designer about how and when the company intends to correct their mistakes and address the frustration of having to empty my closet for a second time with little confidence the measurements will be right the second time around. The only reason the measurement mistake was discovered is because I looked the closet over before the installers left and I realized that none of the shelves were interchangeable which was the cornerstone of the entire design plan. I am unlikely to use them again or recommend them which is unfortunate because I would prefer to continue supporting a local company.Also they regularly advertise a 40% off, plus 15% and suggest they are the affordable version of California Closets. Because of the lacking transparency on pricing I think this promo is a sham because after it was supposedly applied to my design it was barely cheaper than the same space design quotes without discounts by the competition.

I love my new cabinets by closets by design. Theyre extra deep and fit perfectly in our awkward space in the basement. They hold all of those random party dishes, toys, workout equipment that we had nowhere else to store. We did have a couple of issues... A cabinet was incorrectly measured and then one of the installers tripped and fell into our wall. However, closets by design addressed everything immediately. They sent over a wall repair company that did an excellent job and then they reinstalled the mismeasured cabinet without any additional fees. They had great customer service and Im very satisfied.

Overall a great experience. This is the second time I have used this company. One thing I would like to mention is that I had requested a specific type of hardware to be installed. I purchased my own hardware made arrangements for the hardware to be picked up so the holes could be pre-drilled and used. The hardware was not used and the holes already drilled do not fit. Now I’m stuck with extra hardware that can’t be returned and was offered to have them replaced but it requires me to take additional time off from work that I can’t afford to do. The crew was great and I still would recommend the company. However, attention to detail is not a plus and a discount would have been nice to offset the cost and time of not getting what I paid for with the finished outcome.

Susan the designer did a great job meeting and beating my expectations. Installers were all professional and efficient. The only downside was timing; from the time I placed my deposit until install was complete was 10 weeks. So, be sure to ask about that before writing a check if timing is important to you.

Thank you for organizing my life!!! I love my closet and its ability to now show me what is in it! hahaha. The installation was seamless and the installers were professional and competent. Thank you.

Get a second/third quote. nice game of the 40% off plus act now for another 15%. However, when I looked for a second quote here is what I found: 1) a better quote 2) a better delivery date and 3) more experience. the sales rep here drew up a decent design. wasnt until a more exp guy at Affordable showed me how it could be more user efficient. we were happy. Closets by design got upset we shopped them and they actually raised their best quote when we circled back to see the best they could do. Our rep at CBD had a full time job as a REMAX realtor and was a sweet woman. however, for something you want to look at in your closet, go elsewhere.

The entire process was great. This is the second time Ive used Closets by Design to install a closet. Installers were professional and friendly. Would use them again.

Super friendly service! I indicated interest online and within 24 hrs someone called me and they seemed PUMPED to sell closet designs - very passionate, engaging and kind! Then the designer came in a timely fashion. She listened to everything I wanted and drew out plans that day which I loved. The original date of installation ended up not working out for me later on (yay life) and the company easily pushed it back for me without complaint. The day of installation was smooth - the installer worked hard and would ask questions about any tweaks he was going to make or concerns he had. It was a very cooperative day! The closet is much more functional now than it was before and its wonderful! I would do business with them again (thanks team)!

We had to completely replace a closet due to age and I didnt want to do it myself. These guys helped us completely design it the way we wanted and brought examples. The install was quick and professional and I couldnt be happier. Highly recommend.

For the second time we used Michelle for our home project. She designed a wall unit for our basement and it turned out perfectly! Great unit, great service beginning to end. thanks Closets by Design!

Closets by Design installed and designed our new closet. We absolutely love it!

The customer service is amazing, the product is very high quality, and the install was so smooth. I have nothing bad to say about this company. I LOVE my closet and am so happy with our decision to go with Closets by Design. We have quite a few odd angles and having a custom design was the best addition to our home so far.

The final product is high quality and installed very well. The installers were very professional.

Weve used Closets by Design twice now, and we are very happy with the finished product. The design process is very helpful in figuring out the best way to suit your needs, and the folks doing the installations are professional, efficient, and very good at what they do. The results look and function incredibly well.

Robyn was great. She was creative and spot on in her design of our closet. The guys who installed were on time and professional and cleaned up after they were done. Excellent experience and would highly recommend!

We chose Closets by Design for our closet remodel/installation. Everything went well with the design and installation. Were very happy with the service, quality, and excellence in installation.

This is the second closet I have ordered from Closets By Design. The first time I had a closet installed it was so perfect that, of course, I used them again! They once again built an amazing space. They showed up on time, actually they were earlier than the scheduled time, which was great. The two guys were courteous, polite and most importantly, knew what they were there to do. They focused, worked hard, and had the install finished, cleaned up and were out of there in a few hours. It looks beautiful and is so functional that I had it filled in no time. I received a call from the office to see how I liked it a couple of hours after completion. Five stars again. If you are considering a built in closet and undecided on who to go with, choose these guys. I interviewed several companies but to me they offered the best selection, versatility, best pricing and customer service. No reason not to choose them. I was not paid for this review. This truly was my experience twice with this company.

I’m a bargain shopper and appreciate getting the best price on the best product. Closets by design definitely exceeded my expectations when it comes to both price and quality. Our sales person was friendly, knowledgeable, and honest. I will definitely do business with this company in the future.

The process was simple and extremely well tailored to our wants and wishes. Everyone we dealt with on the staff was thorough and accommodating, very professional. We had the opportunity to move our install date sooner and were thankful when the installer promptly showed on the committed day. The install was efficient, respectful and organized. High professional finish with our requests 100% met. Thanks Closets by Design, you nailied it!

Closets by Design was a phenomenal experience, from the sales consultation to the installation. While theyre booked months in advance, the installers were on time and went straight to work on my new closets. Couldnt be happier.

I have utilized them previously and have been very happy with closet design, quality, speed of service, and professionalism.

Very pleased - this is our fourth home now using Closets by Design and we constantly refer their product/service to others. Thank you again for a beautiful and functional closet.

The designer we worked with completely understood what we were looking for and did not try to up sell us every step of the way. She understood our budget and worked within our parameters. The install was completely professional and extremely well done. We are incredibly happy with the product and will definitely use Closets by Design for all our organizational projects in the future.

Everything about getting our custom master closet from Closets By Design was easy. The end product is exactly what we wanted. The designer designed the perfect closet after listening to our needs and the installer did a great job.

Very professional installers, excellent installation and follow up later in the day. Would highly recommend this company.

Love My Closets! Had a great experience. From my consultation to the install it was a no worry no stress experience. My design was JUST what I needed and I am so organized not sure what to do with myself! My installer, Dom, was awesome. He cleaned up on his way out and youd never know he was even there! I highly recommend the team at Closets by Design. Roxanne quoted me more than 1/2 what the other companies were giving me and she said Id LOVE my closets and I do!

Installed shelving in my pantry and cabinets in my garage. Great customer service and they did what they promised they would do.

We love our new closet just as how we have Becky design it. Becky was wonderful to work with, very professional and know her style of design which gives us plenty of options to choose from. 💕

This was one of those doing business with a company experiences that would be the way you would wish every transaction with every Merchant would go from start to finish. The people at the company office were informative and friendly. A saleswoman was sent to our home to do an estimate based on what we thought we wanted. She offered many suggestions as to how to do the project and Drew it out for us on the spot. It was scheduled for a later date to be installed. Telephone calls and reminders were made before the installers came out so there was no surprises. And finally the installers came and miraculously installed the entire system in 2 and 1/2 hours to our satisfaction and Delight. The company was a joy to deal with. The installers were very friendly and professional. I couldnt ask for anything better including a great price for a great product and service. Arthur

CbD very responsive to any issues. Excellent workmanship.

Good value. Good help to design custom closet.

Every detail from the initial design visit to the install and follow up was very professional. Every contact point was helpful and kind. The finished product is high quality, sturdy, well-constructed and a perfect fit in our space. This is my second perfect experience with this company and we will definitely use themin the future.

I had the best experience with Closets by Design. Our designer Becky was amazing, she spent so much time going through everything and explaining the processes. The workmen were friendly and knowledgeable and were able to make onsite adjustments. The whole team has been communicative and responsible. I would would 100% recommend and use these guys again!!

From the initial meeting with Lara Baker, designer, I was very impresssed with Closets by Design. After the initial meeting at my house, I was then given an opportunity to see the showroom and a tour of the factory. Everything was in perfect condition and the absolute order and cleanliness of the warehouse gave me the comfort level I wanted. I knew that if the showroom and factory were set up that way, the entire process would be seamless. It was. Every customer contact from the office staff was timely and professional, the installers were two very nice men who did a perfect job installing the cabinets. They were respectful of my property, attentive to detail and totally cleaned up the work area upon completion of the job. The finished laundry room is wonderful and I am extremely pleased with the product, the installation and Closets by Design. Would recommend the company 100%.

Sheryl was my Design Consultant and did an amazing job making my challenging closets space functional. It is such an improvement and I cannot say how ecstatic I am to finally have an organized closet space!! The installer also did a wonderful job with the install and kept my apprised during install! I would definitely recommend Closets by Design and would use them again if I need additional home organization.

We started with Michelle Harrison as our representative who designed the master closet and gave us a quote. Michelle was fantastic in every aspect of the process from start to finish. The installation guys were on time, neat and professional. We are very happy with the people, the company and the entire process. They deserve a 5 star rating! Larry & Amy J.

We had a great experience with Closets by Design! Robin was a great listener and understood what we wanted in our design, she created a perfect closet for us! The design itself was very flexible, and the guys who installed it were very nice and worked fast so we could get moved in quickly. Overall, I would recommend this company to anyone who is looking to design a closet space!

Closets by Design did an AWESOME job for us. We did our master closet, 2 kid closets, 2 coat closets and a mud room and they turned out EXCELLENT! We are so happy with the additional space.

Great team! Lara was wonderful. Installers very professional, clean and friendly. Closets look amazing!!

We had a wonderful experience with Becky and her entire team from start to finish. Very professional design and perfect installation. I highly recommend Closets by Design of Colorado to everyone. Ask for Becky she is amazing at her job.

Great job. Everything turned out just like I expected. Would definitely use them again. Thanks!

We had a great experience when they came to install our “new” closet! They showed up on time, they worked very quickly, and we were so excited about the results! Don’t hesitate to use CLOSETS BY DESIGN if you are wanting to update and organize your closet!

Bought my house and needed two closets fixed. Hired closets by design. Lara Baker was great, taking. Her time to design awesome closets. The installers showed up and the install was less than professional. I had to tell one of them to vacuum up their mess from the demo before installing the cabinets. The layout was also not what I thought I was getting, and I had to fix one area after they left so the space would be usable. For the price (nearly $5k for two small closets, I expected a lot more professionalism from the company. They also left debris behind when they left. I have hardwood floors and at no time did they put anything down to protect my floors, or wear shoe covers. I was very disappointed. I have more closets to do, and I will be looking for another company.

Our designer really knew her business. Her knowledge and suggestions produced a functional and handsome closet. The installers were careful, polite and efficient. Were planning to use Closets By Design for a pantry project coming up.

This was the third installation Ive had with Closets By Design. All have been exactly what I envisioned. This time 3 cabinets were installed in the garage and it looks so clean with everything hidden. Installers are very professional and clean up when finished. My designer was right on the mark. You cant go wrong with this company.

Robin was wonderful to work with and very patient with me when I added to my original design. The installers arrived on time and worked hard. They were polite and professional and cleaned up everything before they left. We are happy with the design and quality of the closet and wouldnt hesitate to recommend Closets By Design.

Thrilled with my closet!! Excellent use of a small space. The recommended layout was on target. Installation crew was friendly, on time, worked quickly and did an excellent job.

We had a great experience using Closets By Design. Very competitive pricing and very professional service. Highly recommend!

Holly did a great job designing my closet. The installation went smoothly & they cleaned up afterwards. Both were very cordial.I’m very impressed with the follow ups. I received multiple calls to make sure I was happy. Would highly recommend this company.

The installation team was incredible, they laid down blankets to protect the pieces and were very concerned about dragging snow and mud into our home. They were very professional, worked efficiently and left things good enough to move into my new closet.

This place is great. It produces beautiful closets. Great family friendly atmosphere. They are very good at listening to your needs and making sure you have the best experience possible.

Good job. and professional installation. A little pricey but nice cabinets

We had an excellent experience with Closets by Design, from their knowledgeable and helpful salesperson (who always responded to me within 24 hours, even when on vacation!) to the fast and efficient installation team. We are very happy that we decided to go with them.

Kelly was great. Listened to what we said and helped design something for our space. Dom was on time and did a great job on install.

Cant say much for the quality of work as we never actually hired them. Price is the reason for this review. Employee came out to give us a quote for a closet remodel. Stated from the beginning that our budget was $2500-$3000. Initial quote started out at $13,000, and after removing all the fluff ended at $7,800. Ended up going to Home Depot and doing it ourselves for $800. While it did take two days, we saved our selves $7000. Im sure they do good work, they better for how badly they overcharge for services

Designer, Cindy, was very knowledgeable and thorough. We got exactly what we wanted.Installation went smoothly.

Although the closet looks good, it has been SUCH A PAIN getting it completed. I have an extremely small walk-in closet and it will be OVER FOUR MONTHS to get it done (still not completed). My designer Mignon has not been fun to work with, but luckily I think she is no longer be there. However, Closets by Design should not retain designers on their projects after the leave the company. Many weeks prior to the installation, I had asked for a VERY SIMPLE change in change in design—just switch the shelves and rods from front to back which she said was fine. She forgot about this and it turned out that because of the slightly different lengths, I would have to get them re-ordered. I had to argue for weeks and weeks that this should be covered in price since it was their screw-up. I personally wanted two more shelves that I had not initially ordered, so I completely accepted paying for those, but I should not have to pay for her mess-up so I wasnt going to. After that, it was communicated that it was very simple to just bring in the extra shelves and should be there in a week. An email was sent to me clearly stating that they would just let me know when they were done. A month later, I followed up and apparently the designer forgot to put the order in. It took 2 months to even get the closet in, and now another 2 months (still waiting on it) to get a couple extra shelves and a rod. Ridiculous!!!! I shouldn’t have to go back and forth all of this time and this shouldn’t be that difficult. Also, the day I was getting my closet installed, I called the designer to ask about possibilities if I wanted another rod if I could order one—just as an inquiry since I was spending all this money. She barked back at me about how her design was perfect, without a regard for customer service whatsoever. I cannot wait for this process to be over with. When I call Closets for Design directly, they are professional and helpful. Unfortunately, they make you work through designers who are not the same way.

Installer was professional, did a fantastic job - looks like it was always there.

Closets By Design exceeded my expectations. The designer was attentive and creative and the installers were on time and effective. I love my new closet!

Great experience!!! We love the added space and the time it took to install was terrific!! Took no time at all.

Fast install. Friendly employees. Job well done! Would recommend to others.

We just got our pantry and master closet installed on Friday and it turned out awesome it was even better than I imagined. Roxanne our designer was fabulous and everything turned out wonderful, worth the wait and worth every penny.

My personal experience with Closets By Design has been top notch. From the first meeting to the install every aspect has been like clock work. We had phone call updates, reminders, and follow through. Their manager and sales associate was able to work with our budget and needs and come up with a design that ultimately turned out to be the best. Their is no doubt that going this route is not cheap but for us when you consider that it is an investment, the safety knowing that it is installed properly especially with a 3 year old and a baby on the way, and that it gives us so much more room in the bedroom without having to put a dresser in there; honestly, it was a no brainer for us to decide to make this investment.I do need to point out that we did shop around.... We went to Home Depot, Lowes, The Container Store (which also does custom design), and IKEA. These places do sell the melamine product but the quality is different and not as strong. In addition, all of these places except the Container Store offer custom but they have only 2-3 size options so if your dimensions are not a perfect size with their preset configurations then you wind up with dead space which is not usable. If you have a small space and want to use every inch I would recommend this. If your measurements work for the the other options go with that especially if you dont mind having to replace down the road since it is less expensive. Overall you get what you pay for and for us we are very very pleased.

The closet looks great. Havent had the opportunity to put anything in it yet but that will come.

Closets by Design were extremely professional and did an excellent job. I was impressed with their diligence and follow-through. Thank you.

We had a GREAT experience with Closets by Design. The gentleman who came up to measure and design the closet was really helpful, and understood and respected that we were trying to stay within a certain budget. He worked out a fantastic use of space for our master bedroom. The closets were installed quickly and neatly by a great installer. We love the closets so far! They have allowed us some much needed organization. We would highly recommend them to anyone in the Nederland / Boulder / Denver area. We were also very happy that they visited and installed to our Nederland home without an extra milage fee.

Do not ever use this company! I had a design consultation appointment yesterday and no one showed up. Such a lack of respect for my time and they did nothing to compensate for it. They are now saying they tried to contact me. I have one missed call and NO voicemail. Will never recommend this place.

Closets by Design impressed us from the very beginning! We had 4 other companies give us quotes and designs, but our designer Becky with CBD was amazing!!! She spent hours with me and helped me with every design detail! I wanted to take her to lunch afterwards! Install was booked and CBD stayed in touch with follow ups. The installation was fast and impressive! The crew was very polite and knowledgeable! They got a 3 day job done in 2, and the quality of work is impeccable! We will definitely do more work with Closets by Design in the future!! They installed a gorgeous high end master walk in closet, 3 beautiful reach in closets and gave us a fantastic mud room in our garage!

We moved into a new home and needed shelves. Laura came to measure and had bid ready for us when she left. Once bid completed I met with her once more. Shelves were ready when promised, men were here at appointed time and shelves were put in as promised. Men cleaned up as they went along. It was a good experience.

Great experience - great team, from the design aspect to installation - everyone was very nice and professional. Would definitely recommend them!