user
D&L Art Glass Supply
1440 W 52nd Ave, Denver, CO 80221, United States
Appearance
D&L Art Glass Supply
Comments
Ni
Review №1

Vast array of glass art supplies. I was really excited to find quality and affordability. Staff was very friendly. Happy to see that masks are enforced. Definitely will be back!

Ar
Review №2

Love D&L! I live in Denver and have a small biz making stained glass. It is incredibly convenient to have a glass shop within close driving distance. The smaller sheet glass section isnt huge, but it is great to be able to see the glass in person and not have to order online. Not to mention everyone who works there is very pleasant to converse with. Highly recommend if youre in the Denver area and need stained glass supplies.

Ho
Review №3

Only place we get glass for glass blowing! It’s really a great company to order from. Unfortunately when we call we’re usually greeted with an unwelcoming voice. Always sighing at our questions and we feel like a burden for calling. She doesn’t seem very happy to be at work most days. Other than that, we’ve always had pleasant experiences!

Fu
Review №4

I think Ben is awesome super helpful at the front desk and all around knowledgeable about products/availability and pricing. My experience is usually awesome when hes checking out and I love coming in. Lauren is slow up front and needs some guidance on pricing and getting customers moved through quicker/properly.

Jo
Review №5

Too much trouble to deal with. I work 9-5/M-F, like most people. They dont offer weekend hours. Ive called and was treated rudely by some lady who works there and in reading the other comments, I see Im not the exception. Appointments for retail glass??? How silly.

Sa
Review №6

When I called, the woman on the phone was very rude to me, repeatedly stating that I needed to make an appointment. She seemed perturbed that I had bothered her by calling. Not great customer relations! I will most likely order my Glassblowing Supplies online from another company because of this. Unfortunate…

Ga
Review №7

Helpful, friendly, and usually have what I need 🤘

Mi
Review №8

I was looking for an intro stained glass class and decided to go visit before signing up (there were some negative reviews, so I thought I would check it out for myself). I was told to be careful walking around because it is an active (and busy) warehouse, but in no way felt like I was in the way or anything (although a bit lost in all of the glass!). While looking around I was approached by Marsha who helped me immensely and answered all of my questions about what I would need and where to find it all. She was very thorough, knowledgeable, and friendly! She had maps and lists and walked me around for like an hour. It was awesome! I signed up for the next intro class and took it last weekend. IT WAS SOOO GREAT!!! Becky and Connie are so skilled and knowledgeable and patient. I was surprised that we would be making a piece with no experience in 2 days, but we did. It was a great way to learn basic skills and get to practice and troubleshoot with them there. I learned so much! They taught us the how and why of everything and it was super hands-on. They taught us how to fix our mistakes (great for beginners), and what to work on to get better. Even after the class I emailed Becky with some questions and she was responsive and so helpful. Such great people at D&L and such a great experience! I cant wait to get supplies and take more classes!

Ci
Review №9

Made reservation a week prior to visit. Head employees were very abrasive, unhelpful, and treated us as if we were not welcomed. Spent over $140 for 3 small pieces of glass and 1 large. Not worth it, given the horrible service. Will look for glass elsewhere in the future.

Be
Review №10

Great service and wonderful people!

D
Review №11

Nice people that works there.

Mi
Review №12

Everyone could not have been any nicer, helpful and prepared.

Er
Review №13

This is by far the best local place for all kinds of glass supplies, tools and material. Selection is outstanding! Staff is always friendly and knowledgable! They will drop what they are doing to show you where to find a random tool or obscure color. Mutch of the staff are practicing artists and are familiar with what you need. No question is too dumb. There is even classes there if you are interested in a variety of glass applications. This retail warehouse is just what the glass community needs. I would highly recommend this business.

An
Review №14

Amazing place to buy art glass. I buy boro and they always have a great selection of rods and tube that helps fill my art. Great place 10/10

Ti
Review №15

So today I actually had a really good experience with customer service on the phone I can’t remember the gentleman‘s name but I just talk to him today

Ci
Review №16

Love this place! They have everything, and everyone I have talked to is so nice

Ge
Review №17

I was there today just browsing because Im interested in starting to blow glass. When I shop I like to look around see things for myself and not deal with salespeople. I was approached by an older gray+haired lady who asked me if she could help but in a tone that conveyed to me that I wasnt welcome. I told her I was just browsing. Then she asked me where I was from and if I was an artist! These werent friendly, getting to know you questions. I felt most unwelcome and like my patronage wasnt valued. I felt like she was accusing me of being a thief. I will definitely take my business elsewhere or online.

Cy
Review №18

I started buying from D&L a couple of months ago. Wow! I get personalized service with a real person (Adam Diekman) making sure it all goes well. And it does! Ive never had this level of service from any company. All the glass arrives well packaged, with no breaks. He calls if something is out of stock- They are so good that the last time I picked out a specialty glass and they were out of stock in that particular glass, I only had to describe what I wanted to him and told him to find me something like that and it was actually better than my original choice. The most amazing part of all of this, are the prices which are better than I can get anywhere else, even locally. Plus everything gets here faster than I can start to wonder what day its coming... If I could give D &L 10 stars I would. Also would include a big hug to whoever was smart enough to hire Adam.. Hes exceptional.

Ia
Review №19

This place is awesome. Huge selection of boro color

Da
Review №20

Customer service is good, products are reasonably priced. Their shipping is not so great tho. They dont tell you beforehand what it will cost, then they charge twice what other companies charge. In addition, they use packing peanuts which make a huge mess. If they fixed their shipping I would use them, but there are better options right now

Te
Review №21

The first order I placed from D&L resulted in a box of broken glass. The second resulted in shipping costs (calculated and charged after purchase) that were higher than the price of the item itself. Their customer service was horrendous in both instances. Lynn in particular is extremely caddy and rude. It seems to be the general consensus if you read through the rest of the reviews. There are so many other companies to order from that provide better prices, packing, shipping costs and above all, customer service. A one star review is a gift.

Da
Review №22

Great people and good selection

Ma
Review №23

Great variety of glass and great people/ staff to work with.

No
Review №24

Make sure you have an appointment. Wear your mask. The left door is the entrance.

Ca
Review №25

I love this place! It has just about anything that I need to make stained glass. The employees are always nice and helpful. Great customer service!

Bi
Review №26

I was looking for some way to branch out in the things I make. I figured stained glass would be a nice upgrade from the plexiglass I am used to using. I search for a shop on line a was less then happy of only 3 places to choose from. D&L glass was the one I went to. From the moment I walked in the door to the time I left the customer service was really bad. No greeting, can I help you. Every employee i interacted with seemed unwilling to help. I gave information the them so they knew what experience I had and what I wanted to do.Not one of the employees knew the prices of any of the items I was asking about. Every one could show me to a place/ location in the shop. But then was quick to disappear. How is a customer to know what to buy or look at when you get no help. I did call the store and spoke with a man named ( SCOTT) he said sorry for what happened. But I guess that means very little to me. I spent 2 hours driving to there location and left feeling very upset.Sad to say I left and went to hobby lobby.I ended up spending $200 + dollars. That they lost out on. Maybe big business don’t care about the little people. And it sure feels that way. Hope that helps.

Ch
Review №27

These guys have always been good to me up until today, the website says open till 5 p.m. And I was informed by the person answering the phone that the doors are locked at 4:45 and lights are out by 5. If thats the case it should say so on their website. When I asked if they would stay open 5 minutes so I can come and pick up a quick order I was told the doors are closed at 4:45 and she was rather rude about it.

De
Review №28

I took a class at D&L and the instructor, Meredith, was so knowledgeable and patient, and helpful. I learned so much in 3-days! My ability to work with glass, and the projects we created were just amazing, and she wanted to make sure we all got what we wanted, out of the class. The price of the class was well worth it as everything was included. I’ve taken other classes only to learn I had to buy whatever materials we needed, often ending up with items I might not need again. But here it’s all included and the studio is very clean and well organized. A very positive experience overall.

St
Review №29

I love buying my supplies from D&L, they have an amazing selection however, the customer service, specifically the older woman at the counter, is never friendly. To the point of being rude and condensing.I wait until she is not at the register to buy my stuff. A little professional kindness would go a long way.

Ma
Review №30

D&L GLASS is SUPERIOR!!!!!!!!!!!!!! The customer service, especially Gay!!!, knowledge of the staff on ALL THINGS GLASS, and quick delivery of the materials that you purchase, is only a small part of why I purchase all of my students glass supplies, tools and materials at D&L!I feel at home when I call, and I call many times each month. Each and every experience at D&L Glass has been positive for me and I appreciate D&L Glass more than words can say! D&L Glass is simply the best of the best!!!

Je
Review №31

Have worked with D&L for several months as a supplier for my little retail shop/ school. Always friendly and helpful, return phone calls, have helped me modify orders at the last minute, answered questions and made helpful suggestions. Shipping and packaging is very good and I will continue to do business with them indefinitely.

De
Review №32

Very helpful and an amazing supply of glass. It was like being a kid in a candy store, so much choice and such pretty colors! The staff were very helpful too.

Ja
Review №33

Hands down the best glass distributor around the Colorado area. The staff is well informed, the prices are reasonable, and the selection is as wide as you could ask for. Whether you are a lampworker, fused/stained glass artist, or piper this spot has everything you could possibly need - Plus, if they do not have it they will almost certainly help you track it down. Pay by cash, credit, or check and there are terms available for clients that need them. If you are a glass artist in the area for a visit this is a must stop on the trip.

Jo
Review №34

I came for the first time today. I walk in and the lady at the register was super nice and friendly. I asked her a few questions and began shopping. There was a misunderstanding and I opened a bag I wasnt supposed to. An employee walked by and saw and was very rude and condescending. I left and didnt buy anything. I think all the employees are nice and good at there jobs. This guy was not.

J
Review №35

Very intimidating for someone just getting into stained glass, but thats understandable. Marsha was a delight and helped me find all the things I needed.

SO
Review №36

Excellent customer service from 4 employees. They stuck with helping me until I was comfortable with new tool! The last glass place I shopped at (spent a few hundred dollars at) wouldnt even show me how to cut the glass I bought. This place is very expensive, but convenient that its local.

Br
Review №37

Helpful employees, large selection of materials, and good pricing. As long as the manufacturer is making the color, they usually have it in stock. Really miss having easy access to wisteria frit though and I hope they restock at some point this summer!

Ta
Review №38

This place was terrible! The people were snotty and the prices were ridiculous. Never going back.

Jo
Review №39

First time in the store on Monday everyone was so helpful the lady and 2 guys up front were great. Took the time to show me around and find what I needed. Thank you will be back for sure!!

St
Review №40

Helpful staff. Tremendous selection of glass tubing and rod. Had just what I wanted.

Ga
Review №41

D&L have a large selection of art glass and tons of supplies for different type glass art however they are set up primarily as a wholesale business that makes it more difficult for anyone to buy retail; Now that the several other glass businesses that were set up more for retail customers have closed there is nothing close along the Denver front range except D&L. It would be so nice if they would consider making retail sales easier for us locals.

Pe
Review №42

Ive purchased from D&L for almost four years. They run an efficient operation, keep an excellent stock, and almost always ship the same day. Their sales staff has been very helpful.

Eu
Review №43

An extremely beautiful and organized sho and product area!

he
Review №44

This wholesale glass supplier has been my only source for glass sheet & tools for my fused glass art for 4 years. They have excellent customer service, wide selection of products, knowledgeable staff, and great prices. When. I mail order it comes the next day.

Du
Review №45

Glass supply wonder store! Knowledgeable staff as well as friendly. All your glass needs under one roof.

Ja
Review №46

Service was awesome. Great boro selection

As
Review №47

Horrible company. I picked up an order for our friends and was literally screamed at by the owner and managers for taking these materials out to my car in front of the entire staff after a different manager approved the sale and told me I was good to load up my car. I was suspected of stealing by the owner, when the customers actually pre-paid for the order so I could bring it to them. Dont ever work here or shop here, prices are really inflated and its clear that they dont respect their own workers. Sad really.

Cy
Review №48

Always amazing. I love this place. Great selection great people. :)

Ma
Review №49

If I could give them 0 stars I would I called last week for a quote on a product called cerium oxide I was told that it was $22 a pound and came with a buffing wheel. When I showed up today about an hour ago they told me that it was 62 dollars a pound and does not come a buffing wheel. When I objected and said I was told on the phone that it was $22 a pound i was interrogated about who I spoke to and when I called like I was lying I know where I called and I know what I was told. After that they told me they had an all-in-one kit that is supposed to contain cerium oxide turns out its just a piece of foam they charge me $22 for a piece of foam. After I got home to try to use this so called all in one kit and it didnt work I called them back I spoke to two different people that could help my problem other than me spending more money driving all way back from Brighton so I guess the moral of the story is if you call these people make sure you take notes on who you talk to and make sure you write down what they say take it with you so they dont treat you like they treated me I hope the $22 that they stole from me for a piece of foam was worth this review and I hope it loses them a lot of money just like I have lost today money time gas effort all lost to incompetence I hope it was worth the 22 bucks I could have bought it online for $27 instead I wanted. Day I just want to know why it was $62 you want to talk about price gouging!!!!

De
Review №50

Huge warehouse, great selection of glass, books and a large classroom space with multiple kilns. Great find for a hobby or professional.

Th
Review №51

Great place, good selection and I will definitely be a customer here for along time to come.

Bo
Review №52

I have had only the best experiences dealing with D&L Art Glass Supply. My questions have always been answered and my only complaint is that I wish they were located closer to me. (Marcus, if you are unhappy, Id suggest you speak with them to get your issue resolved rather than give them a low rating.)

Ca
Review №53

Good selection and helpful staff. I will be a repeat customer.

St
Review №54

Great if you are willing to buy half sheets- and they will cut a full sheet in half for you. The coe 96 is also excellent but some is in the main warehouse and some off in the retail section of smaller pieces. So do some looking the first trip. Every major supplier is well represented - from spectrum, Kokomo, uroboros. Even found English muffle and rondels. People were friendly but the place is huge and geared mostly to wholesale. Still, found everything I needed and the retail prices are fair.

Ed
Review №55

D & L Art Glass has great personalized customer service, a wide range of the type of products that I use, and always a very efficient shipping time. I place an order and have it in two days. I will continue to do business with them.

Lo
Review №56

D & L has always helped me out, prices are good as I have found anywhere, customer service is much better.

Ma
Review №57

Great selection and helpful staff, with reasonable prices.

El
Review №58

Very friendly. Had exactly what I needed for a great price.

Vi
Review №59

Wonderful staff, great prices and always carefully packed for shipping. I wont shop anywhere else!

Tr
Review №60

Awesome. Lots of selection. Helpful staff

Al
Review №61

Everything thing I need with terrific customer service. Thank you D&L!

Li
Review №62

I went to D&L yesterday to buy fused glass. There wasnt anyone on the floor to help me. Very disappointing.

Si
Review №63

Great staff and a great selection of glass!

Br
Review №64

Very helpful employees and great selection of boro

Je
Review №65

Great supplier of.a variety of glass and glass products.

Ch
Review №66

Only borosilicate seller in Denver now that Glasscraft left.

Pe
Review №67

I needed a kiln and didnt kno if the updated version was in store. They come in crates and understandably they couldnt open one to check but, Victoria the best ever, did some research and found out which version had been shipped and I ended up purchasing that day. Thanks Victoria, u rule.

R
Review №68

I went in there for the first time two young kids working the counter were both rude one in particular was arrogant and acted like he owned the place the managers there were okay definitely not friendly, I will go out of my way to go somewhere else ...

Da
Review №69

They had all the materials I was looking for.

Ha
Review №70

Very poor customer service!

Or
Review №71

Great service!!

Information
38 Photos
71 Comments
4.2 Rating
  • Address:1440 W 52nd Ave, Denver, CO 80221, United States
  • Site:http://dlartglass.com/
  • Phone:+1 303-449-8737
Categories
  • Art supply store
  • Glass merchant
  • Glass industry
  • Glass shop
  • Stained glass studio
  • Tool store
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:8:30AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
Similar organizations