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Honest-1 Auto Care
3125 Howland Blvd, Deltona, FL 32725, United States
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Honest-1 Auto Care
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Za
Review №1

My car was leaking coolant and over heating. I originally took it to Firestone who said they fixed the leaks and believed I might have a motor issue. Firestone advised me to take it to a place that worked on motors. After researching place in my area. I came across this business. Took my car in and had the smoothest experience I ever had when dealing with car issues. They call to update you on the scenario, give you honest feedback, and text you updates with information and photos in case you missed their call. They found another leak Firestone missed and fixed it for me in a day! Great business and will be going here with any future issues!

Je
Review №2

From day one i have NEVER taken any of my vehicles anywhere else but here. Andrew is absolutely awesome and he has a great team he works with. Ive never been disappointed with any repairs. They work in a very timely manner and always have people available to take you home if the job is going to take a few hours. If your looking for a great deal and accurate, reliable repairs this is your place!

Ch
Review №3

We took in our Infinity for an oil leak. They handles the car professionally, kept in touch, and had it done as promised. This was a repair covered by our warranty through our credit union. All we had to do was pay our deductible and Honest-1 handled all the other details.We will be back

Co
Review №4

They were awesome. Got me in the same day and even gave me a ride home so I didn’t have to wait there. I have absolutely nothing negative to say. Thank you so much for taking care of us. I’ll definitely be sending friends and family there 👍

Ty
Review №5

The Auto care team at Honest 1 is the most caring, professional, personable, courteous, knowledgeable and honest people and shop that I have ever come across. They work on all of our vehicles from Mercedes Benz to 6.7 litre diesel F350 trucks and they have been an absolute blessing for our family and businesses. I dont ever consider anyone else for the care and service of all our vehicles personal or commercial. Thanks guys you are the absolute best at what you do, we appreciate you so much and recommend anyone with any vehicles needs to give them a call you will be blessed.

Ro
Review №6

I use this business mainly because of theShuttle, they will drop me off and pick me up at my house for no extra charge. Their prices are higher than usual so it must be to cover the small drive 82 to bring me back and forth phase me $18 each way for a taxi or tow.

A
Review №7

Recently purchased a used Mazda for my wife after her van motor blew. I had a feeling their were issues with the car and took to H1. Andrew and AJ were truly awesome and helpful. Made the experience quick and painless. Come to find out the manger had the same car and was able to calm my fears by honestly explaining that my wife car was not as bad as I thought. A bit pricey for the labor but well worth it for the customer service they provide. Will definitely bring my own car for service.

Pa
Review №8

Very nice experience. Quality and quick serviceThank you

Co
Review №9

This place is awesome! I recommend them to everyone! They are extremely helpful without being pushy which is hard to find at a mechanic shop. Only place I go for our vehicles!

Ka
Review №10

It is rare to find a car repair shop that is good and trustworthy...Honest One Deltona is One of A Kind. I highly recommend their service. Fair Prices, Great Service and Courteous and appreciative of the business. Thank you Honest One Team

Je
Review №11

Spoke to AJ to make the appointment and he was very helpful and professional. All work was completed as requested on time with a list of things to keep an eye on in the future (it’s an older car). They did everything for $2000 less than the dealer quoted me to do less work!! I will be back for all our cars’ needs in the future! Thanks soooo much for keeping my old girl running like a dream!

Ro
Review №12

Did my ac, has been doing good so far and also offered to clean the system out from any smells (being that the ac was down for while) for free. Really appreciate it and will be going back again for futures issues 👍

Ph
Review №13

Polite,fast service. Nice, clean waiting area.Kept in touch with us.Not pushy.Turned our repair and some routine services over in 6 hours.Very pleased.

Br
Review №14

AJ and the team at this Honest-1 are the best, hands down. My wife and I trust them with both are vehicles and are there pretty often 😂 our high mileage vehicles have been in need of their tender loving care the past couple months. We wouldn’t go anywhere else for services. Thank you so much for keeping us safe on our commute to Orlando 4 times a week!!

Br
Review №15

There was a misunderstanding on my part that ended up resulting in a disagreement between myself and an associate (Andrew). Though it was heated on both ends, in fairness, I raised my voice, and I DO NOT fault Andrew for defending himself or the company. While I was noticeably upset, and worked up, with another customer in the store, Andrew took it upon himself to resolve our situation swiftly, graciously, and with the kindness you often dream about, but rarely see. This gentleman, although stout, and clearly ex-football in appearance, allowed me to humbly apologize to him for loosing my temper, and receive his free gift of resolution.I ended up embarrassing the truth of the gospel of Jesus Christ. Andrews calm, cool collection of experience and humility truly was awe-inspiring, not just to witness, but to have demonstrated on. Thank you friend, I appreciate everything.

Me
Review №16

Brought in a Honda Insight from my dealership to change the sway bar links and tie rods. The repairs were done in an afternoon. Got the alignment the next morning and its running beautiful. The quality of theyre work speaks for itself. Thank you guys.

Co
Review №17

I am here from another state and have been using Honest 1 for several years and have never been disappointed with their service

Ro
Review №18

Andrew Tokarski and his team did a stellar job! Very trustworthy knowledgeable store manager which is hard to find nowadays! I am recommending that everyone get their vehicles serviced here! On top of that, they communicate very well, they actually answer the phone and they are efficient and quick at the same time. 10 stars if it would have let me.

Ol
Review №19

Excellent service, Reasonable labor rate. Anthony was really helpful and explained all aspects of the service to me in detail. I would defiantly recommend them.

Ja
Review №20

While driving home the other night, my car started driving louder than normal. I called the local dealership the next morning to see if they would look at my Subaru. They were completely booked, so I called Honest-1, who were closer to me. They told me that they would fit me in if I could bring the car and leave it. Without a pause, Andrew told me that he could get me a ride home if I lived in the area. I did not even have to ask. As a retail employee, I believe that being able to fulfill a client’s needs before they even need to ask is a sign of great service. I took my car in and spoke to Andrew right away. I explained my concerns, and then asked if they could also do an oil change. He said that would not be a problem. He then told me up front the cost of the diagnostic and oil change with possible reasoning for difference in pricing(extra oil needed etc). My chariot home pulled up and I was able to continue my off day work. A few hours later, I received a text message with a link to service needs and pictures. It turns out that the weld from the exhaust to the muffler had failed and was just hanging loose. I called the technician, AJ, and he told me that the much more cost effective path would be to take the vehicle to a muffler place he recommended to have them reweld it. He said that he could replace the muffler, but it would cost a lot more. I was expecting to only receive the second option and would have to eat whatever cost they quoted. He did not push me to another location to get rid of me. He was giving me the best solution for the least amount of money. He wasn’t concerned with the company wallet, but instead, mine. I was able to go to the other place and get the flange rewelded, but it will be Honest-1 that I will return to. One fact I’ve found about Florida is that when a business suggests honesty or integrity in the name, they have come through on those aspects every time. Many people expect to be lied to or cheated, but when I get the chance to choose a place that announces Honesty, I take the chance. They would not still be in business around here if there was not truth in advertising.

Ki
Review №21

Technician B.S. did a phenomenal job on my mustang. He replaced the evaporator core. A/C is now working as it should and blowing real cold! B.S. also did an awesome job putting my car back together and left it as clean as when I brought it in. Andrew was a pleasure to deal with. Andrew was very thorough explaining all that needed to be done. I highly recommend Honest-1 Auto Care!

Do
Review №22

Fast, all issues and repairs are well documented and explained. Clean waiting area and they vacuumed my car out. All staff is very friendly. Great job! Ill go back if I need any more work done!

He
Review №23

The experience is the same as always . Too smooth and relaxing. When I call and AJ picks up it’s just a quick and smooth conversation to set up the appointment . Then when I get to the store I feel comfortable. The way Andrew greets me makes me feel welcome and as if I’m talking to one of my boys you know . Just something light . I would say this 110% the place to get your car work done!!

Co
Review №24

Outstanding customer service. They focus on the customer. They dont add anything that isnt needed.

Jo
Review №25

They do what they say. I took my truck in the morning at 7:30am and they had it diagnosed and done buy 4pm. This is great, especially since I had taken my truck to another shop, with this same issue prior to this location and they kept it for 3 days but never even touched it.I recommend them 100%

li
Review №26

Great job. Staff is friendly and knowledgeable

De
Review №27

I was treated very good.I felt so comfortable waiting it was like being in my living room.The two gentlemen in the office treated me like I was a new family member.I will take my four cars to be receive service there from now on.See you guys soon.Thanks for welcoming me guys.

Li
Review №28

Ive been to H1 a few times for oil changes and theyve always been great, but recently my engine started having issues while I was headed home and I was able to limp it to their location. Not only did they give me a ride home while they worked on diagnosing the issue, they sent me video and photos of my engine and a full workup of what needed to be done. The cost for all that diagnostic was almost 1/2 of what my dealership would charge me for a way less complex problem!Theyre so nice and professional and the waiting area is spotless and welcoming. I always feel safe and that they have my (and my cars) best interests at heart.

Ta
Review №29

They were great on time professional and was true to the estimate given, was my first time there and definitely will use them again

Da
Review №30

My service representative was very professional and knowledgeable about the service I needed. His honesty about supplying low end parts to satisfy a low ball quote was correct but he suggested we use a more premium product for a quality repair that would withstand the test of time. Never-the-less, the premium package was still a better value than other competitive bids. Thanks, Andrew,

Mo
Review №31

My vehicle had a couple of major problems and these guys found the problem and got it fixed quicker than I expected. They will be my regular car doctors! Customer service is outstanding, thats an A+.

Ch
Review №32

Honest-1 Auto is the best very very knowledgeable. If you need work done on your car I would highly recommend them I would never go any place else thank you so much for the great service today!

Je
Review №33

This company is as honest as a snake oil salesman. Took two different vehicles in at different times for different problems, one for brake issues and one for transmission issues. I work all the time so my wife is the one who actually took the vehicles in. For the brake issues, they told her it would be almost $2,000 to fix and they told her she couldn’t leave because it was unsafe to drive. Said the car needed all new pads, rotors, etc. I took it to the dealer and it needed front pads and a new brake sensor for a total of $350. For the transmission issues, they told my wife it wasn’t safe to drive and the estimate for the transmission was over $10,000. Took it to the dealer who fixed it for $1,800. Bottom line: if you like being ripped off, this place will be your jam but if you want honest service, avoid this place like the plague.

Ma
Review №34

Had the transmission fluid flushed/changed. Glad I did because the transmission sounds and feels great. The customer service at Honest 1 is great. Fast and flows easily from drop off to pickup. I feel confident in there advice and will use them as my main repair shop.

Ro
Review №35

First-time, but I am impressed..short but informative analysis of the car problem, immediate plan as to the procedures from there...quick in, quick out..Excellent communication and fast delivery of the job.We found a new shop for our Beamer!Thank you, A.J. and Teamrz

mi
Review №36

Very courteous and prompt. Had 10am appointment for oil and filter change. Car brought in at 1015am and out some 25 minutes later. I had requested in a note that they check spare for air and that was the only thing they did NOT do. I checked when I got home and found only 29 lbs air instead of 60 lbs..Michael

Da
Review №37

Beautiful facility, very clear on the price and yeah, theyre honest. I was met by the owner who came out to shake hands with me. Nice staff and Ill be back.

Na
Review №38

Not only did they misdiagnose my car, they tried to charge me over $8k to fix the wrong thing! If I have any car troubles I won’t dare even think about bringing my car to this place ever again. 0/10 would not recommend

Da
Review №39

My wife and I both appreciate the friendly and efficient service at Honest-1 Auto Care. They explain everything very clearly and always stick to their word about pricing. We get a text when the car is finished in which they once more say what they found and how they corrected it. They really live up to their name and I recommend them to anyone who is looking for a mechanic.

Ke
Review №40

Great quality work at very honest prices. The guys there are always ready to help.

Be
Review №41

I was greeted warmly and treated to a beautiful waiting area with refreshments. I sat in comfy chairs. This place was made to make you feel comfortable. I watched as the waiting area was cleaned over and over. They truly care about my safety and health. I got the lowest price for a quick service. I was amazed at the time and energy I received. This place is awesome. This was my first visit and it wont be my last!

Ro
Review №42

Went in for motor mount noise, they said 1 of three new Volvo motor mounts are bad that were just replaced by some one else. And they wanted to charge me when they could not say which one of the three were bad. That would cost over and above the 89 diagnostic fee upfront extra?? Went to Volvo they diagnosed it in 10 minutes. It was the upper motor mount that was never replaced that was bad. All three bottoms were good. Will never go back. Do not pay for a diagnostic fee when they can diagnostic the right part! Also WAY overpriced !

jo
Review №43

The oil change was done in a timely matter even before the promised time very happy with service.

Ba
Review №44

I no longer get anxious about my cars service/repairs because I go to Honet-1 Auto Care. The service is great and the service advisor is there for your info. Most importantly my car runs fine!

Jo
Review №45

An excellent shop with a 10 out of 10 rating in professionalism, cleanliness and technology. They text a complete report that has pics or vid of parts of the car that are potentially requiring maintenance. Can’t say enough about this shop. The important note is if your budget conscience then this may not be the right shop as they are priced higher from my experiences. Will I return again? Absolutely!

Je
Review №46

UP DATE as of March 24, 2021. I took my vehicle back on the appointment date and Andrew and the staff were right on top of things. While my estimate came out much higher then I thought as there were more issues with my vehicle then I thought, Andrew worked with me to get the needed repairs I needed done today and written estimate for the other issues I need to take care soon but we’re able to wait. There was no pressure to get it all done now and pay much more now then intended. PLUS after work was done I found out they give a 3 YEAR 36,000 MILE WARRANTY with the repair NATION WIDE. While I hope and pray they continue to work me (no reason I see they won’t) with further repairs, I’d don’t mind paying a little more for quality work WITH A WARRANTY then some other place I don’t know either and doesn’t back their work this way.They also showed me pictures of what was wrong and a complete inspection of the vehicle.Thanks Andrew and Honest 1.Just moved and retired to the area and have no idea about a good mechanic. I have tried SEVERAL in the area trying to get my wife’s car looked at and have been told when to bring our car in just to find out they were booked a d could not see us. I checked this place out and the lady was very nice and said I would get a call back shortly from one the guys about tires. Am still not sure if my wife’s car needs tires or what but tired of putting out money. While we just bought the car (used) here in the area less then a month ago and have put all new breaks and rotors all the way around and had the front axels worked on. Not sure if vibration in front end is from needing tires, a CV boot or motor Mount. Praying I can get into this place SOON (Andrew did call me back right away and was great). Hoping it is just the tires and I don’t put all new tires on and still have the vibration issue and have to do something else. In 30+ years LE work I’ve seen a lot and so far this place seems nice and on target.

Mi
Review №47

Very clean. Very professional. My truck was down and this was about to put my family in a bind. They offered to even give me a ride home if I could drop my truck off. They fixed my vehicle in very decent time. I have used the big Ford and Chevy dealership service departments where my wife and I bought our cars. This place blows them out of the water. I will only use these guys from here on out.

Li
Review №48

I unfortunately had the ill-fated screw in my tire and was losing pressure fast - especially with the changing weather. I called and made an appointment and was seen same-day.Everything was detailed for me ahead of time and I was extremely impressed with their transparent process. I received updates in real time, including pictures of each step along the way. They even performed a standard maintenance check and full inspection.I would definitely highly recommend.

Je
Review №49

So far so good good job in a timely matter very nice and helpful will use again

Tr
Review №50

I have used many mechanical auto stores in the past but by far Honest-1 Auto Care is truely the best. Their name says it all...from my first phone call till I picked up my car it was nothing but true professionalism. I dropped my car off on Thursday and was updated via text the entire process. I was promised my car on Friday and they delivered. Thanks to the entire staff you have earned my business. If you want quality work at a fair price I definitely recommend Honest-1 Auto Care.

Da
Review №51

Great service and great staff! The work on my car is always affordable and finished promptly.

Sa
Review №52

Everyone that works here is friendly, professional & efficient. Shout out to Andrew & Diana for great customer service. We were on our way to St Augustine for a weekend trip when a tire went under the vehicle and busted the fuel line. They didn’t have the part needed, but were able to use a repair kit to build us a new fuel line. We were quoted a fair price and the work was completed in under an hour. I would come back again on my travels if needed and would recommend to anyone local. Thanks again!

Ha
Review №53

Ive been a customer with Honest-1 since I moved 2 Fl 2 yrs ago. I have an old car & they take good care of my car & me. They take u home & bring u back so u dont have 2 wait. And if u do have 2 wait they have a nice clean waiting rm with snacks & drinks, free WiFi & a clean restroom. The staff is courteous, knowledgeable & professional. They truly live up 2 their name.

Re
Review №54

I had my a.c. repaired they got it done. Great staff great energy. Offer shuttle service so you dont have to sit and wait. Fairly priced highly recommend

Du
Review №55

Very humble staff. They replaced a brake booster that I destroyed with a smile.

Ez
Review №56

Quick diagnosis an straight forward, price was reasonable, and the shuttle service made it Seamless, And there driver Debbie she was amazing… thanks guys

Ca
Review №57

Took car in for one thing was told that it was ready so I went to pick it up and they had cause malfunction to another thing that was working when I took it in so I had to leave it again. This was not the first time I took my car to them and the same thing happened the first time. I decided to give them a second chance but they will not get me for the third time as a customer. And their prices is very high and questionable.

Ri
Review №58

I was stuck on the side of the road and Honest-1 Auto Care helped me immediately. They cared about my safety, gave me a great diagnostic of my vehicle and fixed it within 24 hours. They are awesome.

Os
Review №59

Place is so nice and clean I feel like a hotel lobby! So clean! Price? U.mmmmm more than I was expecting.

Ch
Review №60

I went into this place today with an ac problem while they were inspecting my car I was told what the problem was the blower motor so I ask the guy at the front desk believe his name is Andrew because his mechanic said he sent him the info on the vehicle when I ask about the pricing he got really rude with me.. I won’t go back there if the ratings went from 0 to whatever I’m clicking on the 0

Ty
Review №61

Amazing customer service. Honest-1 Auto Care is the only shop I will take my truck to for services. From their professionalism to their communication, they have got it all. I will recommend this business to anyone I can. Easy to say that I will continue to spend my money here as long as I am in the area. Thank you for everything you do!

Ri
Review №62

Little prices but good work

AY
Review №63

My visit to Honest 1 was the most painless car service appointment I’ve ever had. Andrew greeted me with professionalism and was able to get my vehicle serviced with no issues. I would definitely recommend !

Ma
Review №64

We were far from home had an emergency situation. We pulled into Honest-1 Auto Care in Deltona, Florida hoping to find a shop able to assist us quickly and professionally. What we found was beyond any expectations. The hospitality provided by Eric was top notch, truly beyond reproach, and George did an amazing job in getting us back on the road. Were extremely grateful to find such a great place!

Br
Review №65

I have been there twice now. Good first experience and while I had an issue on my second experience Andrew had great customer service and resolved the problem.

Th
Review №66

They absolutely lived up to there name, only did what was needed, very prompt and professional, also there establishment was modern and clean

Re
Review №67

Great prices food car wash good vacuum

Fr
Review №68

I trust A-1. Im so pleased to have them also in the area. Great Customer Service for sure

Ja
Review №69

I continue to be impressed with the service and personalized care I receive from Honest 1 in Deltona. I love the new reward points system.

Ma
Review №70

I have been coming here for years and now I completely regret it. I am a young female, dont know a lot about repairing my car but I try to keep up and I have been taken advantage of. Money poured down the drain. When I came in for an oil change (which I have many times) they could not find my records and even said this is your first time here. They found I needed work done costing around $1,500 that Ive had done there before, but could not find my records- super convenient. I found my own records about a month later and brought them in and the work I had done is about 23 days out of warranty- so I spent $1,500 on a bad job that needed to be completely replaced and was 23 days too late. And even after clearly showing that I am upset they offered me nothing. NOTHING. I called wanting to speak to a manager or the owner and spoke to their front desk guy (who Ive been working with this whole time) and he was extremely rude, he raised his voice at me, and defended his poor customer service. NOT the way you speak to a lady! As a loyal customer who has been coming there for years, I am done. I was told I would get a call on Thursday, they do have the opportunity to make this right, and I hope they do because I have recommended a ton of my friends and family to this place.

Je
Review №71

Good place nice people fair price good work

Tr
Review №72

Absolutely wonderful customer service. Not only were we offered cold beverages and snacks upon arrival, but the employees had the utmost respect and empathy for our situation and displayed incredible management skills. We were even given a ride via shuttle to a nearby restaurant while we waited for a diagnosis, and we were taken into consideration in a timely and affordable fashion. Very friendly and professional staff. I would recommend Honest-1 Auto Care before any other shop!! Thank you!

Ch
Review №73

Great service and Carlos was great help. I told him I was looking for a scratch repair to fix my bumper and without asking he said dont worry I got this for you. He got the paint off the bumper, looking like new. He went above the call of duty and I will be going back just because of him and his customer service skills. Thanks again Carlos.

ga
Review №74

Brought my car in for assumable a bad sensor. They provided a shuttle service back to my home. They then proceeded to send detailed text messages about everything wrong with the car including why I brought it in. I was able to pick and choose what I wanted done before they charged anything. Very decent prices and quality work and time.

Ju
Review №75

Everyone was so friendly and helpful. The lobby was super nice and clean! Definitely will bring my car back for any repairs needed.

Al
Review №76

I have resided on and off in Deltona since 1978. It great to see that we have come back to the basics of professionalism and excellent customer care - the very essence of what Deltona was built on. I would highly recommend Honest 1 for your auto care needs.

Do
Review №77

Kind, courteous & upfront on pricing...Andrew got my car running correct again & didnt cost me an arm & leg lol. The complimentary shuttle service was great & Diana (the driver) is a very nice lady. They took me home & picked me up once my car was prepared! They send you up to date status via txt on your vehicle & call once theyve figured out the problem! Overall fantastic service, highly recommended & Ill definitely go back for major repairs!

da
Review №78

I’ve been here twice and both times everything was fixed & both cars were inspected thoroughly!

Cy
Review №79

Was referred by daughter and son-in-law. From out of town, needed oil change and wiper blade. So professional and courteous! Such a pleasure to find a place like this still existed!

Ed
Review №80

I loved the professionalism! Very clean waiting area and bathroom aswell.

Jo
Review №81

I can not rave enough about this place! Andrew was so thorough and understanding of my needs. Ive always been apprehensive of mechanic shops and did check a couple other places. Im not one to normally pick the cheapest place but not only were they the lowest costs for what I needed but the comfortibility and expirience I had was beyond what I expected. Andrew is a true asset to Honest 1 Care. He is very passionate about his work and went above and beyond for me. You have a forever customer and I can not thank you enough!

Az
Review №82

I love that the service was done quickly and on time this is a very honest shop I recommend them to anyone they took the extra time to explain to me all the work that had to be done on my 2000 Dodge Durango SLT I especially what to send a shout-out to AJ I hope you get that day off hahaha but thank you for real for real and I will be coming back I recommend this shop to the whole Deltona area and surrounding areas

J
Review №83

Did a great job on my car. Comfortable place, very nice and clean waiting room. Reasonable prices for quality work.

An
Review №84

Very quick and professional service. I had a battery replaced and an oil change. Andrew, my service manager, presented me with two other items to consider having done, but did not try to hard sell them to me. I will use them again.

An
Review №85

Andrew and his team are great. They are very professional, kind and courteous. Andrew took the time to explain the process in which the repair would be handled. Andrew kept me informed thru all the steps of repair.The waiting area is amazing, clean and welcoming. Felt totally safe there thru these Covid times. They fixed my car and gave it back at the promised time. I will be bringing my car back there for future service and repair.

Su
Review №86

I regularly use this location. I am always satisfied and truly trust their recommendations and workmanship!

Al
Review №87

Chris serviced my wife’s Nissan sent her pictures of repairs needed and wasn’t pushy. Love that place need more people like him!!!!Keep up the great work guys!

Ru
Review №88

Overall Great customer service and strive to take care of you as best they can, always have a great experience when I come. 10/10 would recommend.

pa
Review №89

Very professional service advisors. Im new to the area and was extremely pleased with everything about this repair shop. The cleanest auto repair shop Ive ever seen!

Pa
Review №90

Andrew and his team diagnosed my problem and got me back on the road.

Ni
Review №91

From when I called and made an appointment until I left everything went smoothly both with Chris inside and the guys turning the wrenches. A job well done and quickly to boot!

D&
Review №92

Fair price for work but the additional perks have made me a repeat customer. The shop is clean and relaxing. The shuttle service makes it easy for 1-car families. The updates via pictures and suggested services was awesome. This is a place I would feel comfortable sending my wife who knows nothing about cars.

Fr
Review №93

The guys were great and friendly. But I do have an issue since I had oil change done my engine malfunction light has come on. But I did get a coupon in mail today for s free warning light check so I will be back.

S
Review №94

Went in because vehicle ac stopped cooling and vehicle was sluggish starting. Made an appointment online, was seen as soon as I arrived. Nice clean environment, staff was very friendly, courteous, and professional. I felt very comfortable and at ease dealing with them. Recieved courtesy transportation home while my vehicle was serviced. They called shortly thereafter to inform me of repairs needed and costs. When all was done they came to pick me up and return me to the shop. Prices for repairs were reasonable, service was A+, and I have cold air again, woohoo !!! I will definitely be using their services in the future.

Vi
Review №95

I love A1 Honest in Deltona, the staff is amazing, always friendly, professional, ready to assist you. The work is done with care and they are very thorough. The facility is always very clean and very very comfortable.

An
Review №96

Gross overcharging for parts. Even considering OEM quality. I have found that prices charged to me for these parts were marked up around 100% of market value. I was also lied to about a part costing over $500 from a dealership. I checked with the dealership and found that they actually charge $214.16 for it. Although the price of over $500 was not charged to me, it was still deceptive and I was actually charged $352.31, which is $138.15 more than what it actually costs. I feel taken advantage of so you can read more details at cases I filed with the Attorney General and Better Business Bureau. I will not go away quietly.Addendum - 1/26/21 - Received a call from them requesting to speak to me to resolve this. First, the person I spoke with initially pretended not to know what the complaint was about when she clearly read it right here. I presented the facts of the case, that the parts installed in my vehicle, according to OEM manufacturers and the Kia dealership, were less than half the cost of what they charged me. They had no factual information to present. Just blanket statements that they dont price gouge and we have to make money. I understand its a business, and profits must be made, but charging more than double the price is shameful. After I brought my car in they also told me I have an oil leak. Ive looked under the car everyday since and guess what? No oil leak. Something fishy is going on here. And I will be sure that I can make as many people as I can aware of what is going on at this shop.Reply to owner response - 1/27/21 - The owner response misses the point of my complaint. I have no quarrel with the fact that I was quoted a price and it was honored. My problem is the gross overcharging for the parts that were installed. A serpentine belt for my vehicle (OEM) ranges from $20-$30 max. Why then was I charged $80? I was verbally lied to when I was told that the dealer charges over $500 for a belt tensioner. I checked with the dealer and they charge approximately $214 for this part. Although they honored the originally quoted price of $352, thats still $150 more than the dealer charges, and I resent the fact that they tried to have me believe that they paid over $500 for it. As far as the manager discount, I guess you can compare that to what they do at big box retailers like Macys. Mark up their merchandise 100-200%, then provide a small discount to create the illusion of good intention. They knew that my vehicle was disabled, and I was held hostage to their unscrupulous price gouging. Word to the wise, if your car is broken down and youre reading this with the goal of finding an actual honest mechanic, stay far away from Honest 1.

Gi
Review №97

Andrew was great!! He was so professional and excellent customer service. The lady that transported me from and to the shop was super nice and friendly. Jaso was great as well!!!

Ta
Review №98

GREAT EXPERIENCE! BEING A FEMALE NEEDING CAR MAINTENANCE, I WAS SCEPTICAL! BUT THE NAME SAID HONEST-1 SO I PRAYED ABOUT IT AND WENT! I FELT COMFORTABLE SIMPLY WALKING INTO THE PLACE! AND THEN ANDREW HAPPENED!!! HIS SOFT DEMEANOR SEALED THE DEAL FOR ME! I KNEW I WAS IN THE RIGHT PLACE! I ASKED A TON OF QUESTIONS BECAUSE I KNOW NOTHING ABOUT CARS 😒 ANDREW ANSWERED MY QUESTIONS WITHOUT MAKING ME FEEL FOOLISH OR SRUPID!THIS IS THE HOSPITAL FOR MY MERCEDES BENZ!!! THANK YOU ANDREW AND THE HONEST-1 FAMILY!!! MY CAR IS RUNNING GREAT!

Ro
Review №99

I had an appointment for some routine maintenance on my Camry. I stated what services I wanted performed and took a seat. After some time, I was called over to the desk and informed that one of the things I wanted done wasnt really necessary at this time. That kind of honesty saved me money but earned Honest-1 Auto Care a repeat customer.

Co
Review №100

I was in need of a new shop to bring my car to, as I just moved to the area. A quick search led me to Honest 1, so I gave them a call to inquire about some issues I’d been having with my car. From the moment I first spoke with Ira, I knew I was in great hands. I brought my car in to get inspected and met with Andrew, who was nothing short of amazing. He was completely honest and transparent, and made me feel totally comfortable right from explaining my estimate all the way to financing. I’ll return here for anything I need - they are incredible!

Information
42 Photos
100 Comments
4.4 Rating
  • Address:3125 Howland Blvd, Deltona, FL 32725, United States
  • Site:http://honest1deltona.com/
  • Phone:+1 386-516-0800
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–4PM
  • Sunday:Closed
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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