This location is closed yet there is no update posted so that was a massive waste of time to drive out here. Would recommend more responsible management of company pages...
UBreakiFix is more of a psychotic iShipUlose your stuff sick game.It all started on their website, I got directions to ship my ipad to the Davie location so with Covid and all, so I did instead of going into the store.It’s been three weeks since I shipped it, UPS says they delivered it, and every time I call this location, they don’t answer. And I call multiple times.Maybe it’s time for uBreakifix to fix their own phone.Where is my ipad??!
I MADE AN APPOINTMENT FOR 10AM. ITS 10:33AM AND NO ONE IS HERE. THIS IS THE MY 3RD TRIP TO THIS LOCATION FOR TIME COMPLETELY WASTED AND NO ONE IS HERE AND NO ONE IS ANSWERING. I TOOK TIME AWAY FROM MY JOB. TO SAY I AM LIVID IS AN UNDERSTATEMENT. I WISH SAMSUNG CHOSE A BETTER STORE TO FIX THESE ISSUES!!!!!
I highly recommend going to a different location, these guys have no clue what theyre doing and did not fix my issue. They have me my phone back in worse condition that what I gave to them. Terrible experience. Does this store even have a manager???
They are awesome fixed my phone in 1hr price was awesome. The one in Mia on biscayne, tried to rob me. They tried to charge me 149.00 fix the back of my cracked phone plus 249.00 for the cracked camera. This one only charged me 64.00 for everything.... anything u need this place will order. U guys rock!!
If you need your screen fixed, this place does an immaculate job! Honestly, its not just the good work they do, but their customer service that makes this place great! Brian was extremely helpful, polite, and more then willing to work with us to find time to fix our S20 Ultra! His genuine friendliness and expertise is enough reason alone to come to this location!
Very disappointed with the service. Michael was there and he just refused to to even make a simple effort to find out whether anyone else would be able to replace a battery on my phone. He was not bisy and the store was empty. Avoid this place at all costs.
The store is closed. The sign says for remodeling, but why would anyone remodeling this place? Two chairs, and peg hooks on the wall. Two hour job.
This store is fantastic! Fast, friendly, professional service. I found them by shattering my screen on my iPhone and Brian (who is awesome!) fixed it good as new and I never had a problem. My husband also shattered his screen, again fixed good as new. Since learning from our mistakes every phone my family has purchased we head to see Brian right away to have him protect our phones. They offer quality products and have a great selection of cases. Highly recommend this business!
Is ok, nice building
Had my daughters iphone 8 plus screen replaced..fast and precise ..excellent customer service...
Google sent me here to get my phone fixed, they flat out refused without any guidance. Beware
TERRIBLE STORE!! They Took My Phone For Repair 3 Weeks Ago For Next Day Repair and Since Then, The Store Has Not Been Open For Business. Nobody at The Location and Nobody Answers The Phone. When I Called The Corporate Office, They are Aware of The Problem and Said Thats its a Bad Franchise Owner and There is Nothing They Can Do to Help. Will Be Filing A Police Report, BBB Complaint and So On....AVOID THIS PLACE!!
This location is the best!!! After calling some places yesterday, I was happy to call here, Michael helped me with professional, knowledgeable and kind ways. He assured me that my phone would be fixed this afternoon and that was the case. Highly recommend this location
Went in for a laptop repair and the service was quick and affordable. The owner kept in constant contact with me through the 3 day process.
This ubreakifixit is the best in the area. They had the parts in stock to fix my note20 ultra. Samsung certified and quick service. It took them only 3 hours to do the job. I got the service i deserved for a competitive price. Thank you, guys.
Brought my phone in for a screen repair Sunday. The technician damaged the phone during the fix to where it would not charge and keeps restarting. The repair itself also was poor quality and ive noticed when pressing the home button and the haptic feedback no longer works like before. Needs a new battery now, which i was told they would have Monday (another rep told me Thursday idk). Theyve been dragging their feet with fixing their mess. I was guaranteed it would be resolved monday and today with some extras thrown in that i could care less for, yet here we are still no phone and Im losing money because of it. I just want my phone fixed or a replacement. Id have done the repair myself if i wanted to break it. To add insult to injury the guy tells me i can take it to another location to see if they have the battery but theyll probably charge me for it. What sense does tbat make when YOU damaged it. Fix it. 0 stars if i could.
I took my laptop there and didn’t hear back for two weeks about the problem and they misdiagnosed it he issue. I went to Geeksquad and they fixed the issue in 25. This place is a joke
Dropped an iPad off on Friday morning at 10:12AM and the place was not even open yet. A part of the headphone jack was stuck inside. They tell me they can have it fixed by noon or 1pm and that they would call me, 6pm and no phone call or update which is ok people get sidetracked and may have a lot going on. But I had to call for an update at 6pm, an hour before they closed. They told they had to order a tool to remove it and it would be here by noon on Saturday and that they would call me. AGAIN, no phone calls or any update, the iPad was there all day again.I called this morning to see what was going on and they said the tool did not work and that they have to order the part because it needed to be replaced.I’m not sure when they planned on calling me to tell me this.
I have taken my phone to them before for a small charging port malfunction. This time I had a macbook I wanted to get rid of but didnt want to sell a broken product so asked if they could help since the OS wasnt even booting up. I was told it would take a week and a few days, after over a month later of no calls I decided to try to get off work early to go check on it. Got it back being told it was working fine but it is exactly the same as before. Not a good place to go for complicated repairs.
Absolutely loved this location! Had my old phone screen completed shattered sometime back in the summer of 2019. Got it recently repaired for a fair price and the service was completed within a few days. Phone works great 👍. Couldnt be more pleased with the warm staff and great service!
Best professional, efficient, courteous service and very reasonable prices. Extremely pleased with all of the above! Both Michael and Brian should be commended for the exemplary service they provide.
This place is great! They are super honest and great people!! Definitely a go to spot for your repair needs.
I mailed in my ps3 back in April so they can repair the Blu-ray player. They never reached out and everytime I called they said it’s ready and they were going to mail it back to me. Well it’s November and still nothing. The worst experience ever like what kind of company does that.
Have have a job for you telling him that Davie. Elementary need the computers fixed for a job too him too you let him now what too do with it for you too make some money
Great Service! My elderly parents (91 yrs old) went in for a phone issue, they checked it out, ran some tests and told them it was just the power cord. They did not even charge them for the time or tests. Finally an honest business in South Florida! Thank you!
Slow but good
Have done two repairs here for far and both experiences were amazing. Lisa is super friendly and helpful and the repairs are done same day within a couple of hours. Will keep returning when needed.
Professional courteous service. They do know what theyre doing. Worth it. You got to pay for great service .Broken iPhone screen almost completely black. 213.00 dollars. With warranty.
We are a family of 4 which means lots of devices. Weve used them three times now for different issues and each time, each person at this location provides great customer service. They are all polite and they make you feel like they want to help even thru every lame joke I made. They have resolved every issue to my full satisfaction and budget. I was very surprised they offered to help me. That was very kind and I want to reward then with a great review.
Awesome service.
Amazing expertise, really great service, and good prices. The BEST place to get your phone fixed. :) thank you UbreakIfix!!!
Fast, friendly and professional. Very reasonable pricing. Screen repair in under an hour. Highly recommend.
Small store with big service! I had Insurance on my device had a cracked screen and pixels paid online my deductible when I came to the store the guy who I forgot his name already knew my order took the phone and less then 2 hours I got a text my phone is ready. Came back and Brian just gave me the phone like new and all of that with a smile. 1 tip I must give you all...have insurance because seems that my phone fix would have cost me $250 and ended cost me $29. Great service thanks
This was my first time going to this store and I cant say enough nice things about my experience. The service was superb and the prices are reasonable. Michael was wonderful, so professional and competent. He repaired my cracked screen in a very timely and did an excellent job. My husband cracked his phone screen last year and we went somewhere else to have it repaired and there is no comparison to the service and quality of work we received at this UBreakiFix store. This will be my go to place for any electronic issues from now on.
I would like the owner to contact me.Just when I thought these children had learned to communicate, they havent.They closed at 5 again tonight. Hope the owner sees this.EVERY TIME I want an update on my phone, I have to call. Today, I got fed up and called another location to ask for information on what I was told about my phone.I dropped the phone off Aug 15th to this Davie location.They didnt start working on it Aug 28thI finally got my phone back Sept 9thI had to take it back to them less than a week later on Sept 13th. because they damaged my sim card slot. I called to follow up multiple times and I was finally told they phone was fixed but couldnt replace it because had to do some reset and it had to be tested by a Samsung computer and theirs broke and a new one was supposed to arrive early this week.Ive been fed a bunch of excuses by both Brian and Michael since then and it has now been another month.Today, Michael told me he would email me with an update. That email never came.I was told by another location that NO WORK HAS BEEN DONE ON MY PHONE SINCE SEPTEMBER 8thIm calling the corporate office. I this is extremely unacceptable.Update- Ive pretty much had it. The communication here sucks. After having to call multiple times over the past week and being advised of ongoing delays with shipping (which I was understanding about), I informed the last person that the communication could be better. I had to call again today after being told my phone would be ready this past Tuesday. I was told it was ready, I said, great Ill be there when I get done. Wouldve been REALLY NICE TO KNOW that your hours have changed. Wont be back to this location. I live in Hollywood, Ill be happier driving to the Sunrise location.Super nice! This team is just as amazing as the team off Sunrise. Moved to the Hollywood area, and as much as I adore the sunrise team, its just too far to drive. :-( The tech I worked with today in the Davie location (sorry Im drawing a blank on your name), was super efficient and straightforward and knew exactly what he had and needed to order to fix my device.
Nothing throws you into panic like getting a prompt to do a software update for your phone then having your phone stop working. I was freaked out!! I have T Mobile UBreakIFix was close but ended up being a great decision They will treat with kid gloves because they understand youre cut off from your greatest lifeline. My repair was fast and painless I highly recommend uBreakiFix
I brought my pixel 2 in I couldnt her anybody talk when I called.or they called me. When I gave her the phone to look at while I was explaining what the problem was, she took it to the back. And 5 minutes later she had it fixed. Apparently it was something simple but how professional she was was amazing Prince just attacked Aslan and solve the problem. This is the place to take your phone if you want it fixed it will get fixed it will get fixed properly and with no hassle and with a good personality
This was my first time using uBreakiFix. The people were helpful, knowledgeable, and fair. Lisa did a great job explaining how the process and charges worked, and she was able to get my iPhone back up and running in an hour. I would recommend them to anyone with cell phone or tech issues.
Fantastic consumer experience! Super friendly and professional. They also did a wonderful job explaining the whole process. Would definitely recommend!
What a wonderful place. Ive used them before and will always use Ubreakifix. They are always courteous and always do a superb job fixing my various items and they do it in a very timely manner. I strongly recommend them for all your electronic needs. 2 thumbs up 😊
5 STARS EASILY. Brian helped me out with my screen replacement on my S10. I have delt with a bunch of screen repairs helping family and friends and I have to say this was by far the most painless repair. Brian was helpful and very knowledgeable. He spent the time to show me a shortened version of the repair process and the steps he takes with my phone. Thank you Ubreak!!! Awesome location!
Excellent service and excellent customer service. I went in for a screen replacement on my Galaxy S9 and the employee there was very sweet and accommodating.
These guys have great customer service and make you feel comfortable with their confidence.
Knowledgeable and friendly. Also better priced than other locations including other ubreakifix. Great service! Only come to this location!
This place is the best!! I had a minor issue with calls not coming in to my phone and I am unable to make calls. I went to UBreakIFix and they resolved the issue right away!! They are efficient, professional, responsive good communication and patient with your questions!! 😃😃very good experience!!
Surfab service!!! I was referred by cd trader as I an issue with my ps4 . They was able to steer me in the right direction and assist me . Staff was very courteous and patience. I will be calling again tomorrow morning as I need my computer looked at ... highly recommended ... I’m beyond satisfied 😊
Absolutely amazing. Lisa and Bryan are incredible. I broke My screen and they fixed it in record time. Super professional and kind and calmed me down telling me they’ve got my back. 10/10 would recommend. Thank you guys so much :)
Great service. Awesome turn around. The best prices in South Broward. Dont waste your time anywhere else.
Lisa is a great technician. Always wants to make sure I leave with as much information as possible and gives me the best price for my continued loyalty. Sure is clean, smells nice, and there is always an interesting movie on if you decide to sit and wait for your items to be repaired. 10/10
2 star for service which was quick they say there a samsung authorized repair dealer but yet they cant fix my Samsung, so there really not a samsung authorized repair shop they only have a limited access to Samsung parts go some where else, and there was a lady in front of me with a Samsung phone and they couldnt fix it either
Great job, two hours, phone like new, good costumer service, friendly people. Good thing I have insurance. Because Samsung Galaxy S8+ glass is expansive to fix. But I paid just 30 $, instead of paying around 300$.
Got my screen replaced for the best price around. But they had failed to put the proximity sensor back properly. When I brought it back to them they fixed it for no charge.
Fixed my Samsung!!
Had to get a display problem fixed on my laptop. Super job done in a couple of hours at a very reasonable price. I would recommend them to everyone. Very pleased!!!
Amazing staff. Simple, comfortable, reassuring process. Was done right on time, no issues what so ever. Highly recommend.
Very professional, very easy, and high-quality. All at very reasonable prices. Very honest service, I went there one time thinking I needed a repair, they could’ve charged me but decided to be honest instead. So that is why I came back a second time for a cracked screen
Best customer service ever, they were all over me and my daughter and the process was super quick. so far my phone is working fine and I have no complaints. I would definitely recommend the place to my friends.
Went to fix the screen on my iPhone 6 today. Reasonable price with great cusotmer service....cant beat that. I was assisted by Michael. Excellent 1st impression. If the need arises in the future i will definitely come back to this store. And my phone looks great!!!
I would recommend this location to anyone. Not only was Jesse knowledge and friendly but he kept me informed about what he was doing at all times during the process and I really liked that. Also, I was in out very quickly and I know if I need help with my phone again I will definitely use their services again
I am here to pick up my phone its now 10am and hes not here. He was not able to fix my Samsung ultra note20.
Great, very nice employees.
They were Amazing and very knowledgeable. I went in there annoyed and frustrated because my warranty was expired and I have been trying to get my S Pen to work from I bought my phone 6 months ago and it still wasnt working. Samsung performed work on it and there was nothing on file that would they even worked on my phone or did a diagnostic so they had to do everything all over. Went to the Hallendale location and their systems were down to fix my phone. Called Miami Beach location and their systems were down also and then called there and Brian was super nice and told me their systems are working properly so I went there. They had my phone for 2 hours and the problem was fixed. They were super friendly and I would definitely recommend this location.
I bought a New set of yellow joycons for the Nintendo switch, and one if the sticks were faulty. I brought them in and asked Brian if he could fix it, and he told me he would take a look at it and let me know. Brian calls back later and said he could fix it, and he did a great job, there were no problems after I brought it home. If you ever go to this store, ask for Brian he does a great job.
They are customer focused,honest, and knowledgeable. I have never been disappointed with their work.
OMG, they have been so honest with me. They could have easily ripped me off. Great prices great service.
I just got my screen on my S8+ replaced at uBreakiFix. The service was very professional and friendly, and they not only replaced the screen but also replaced the edge and the battery. Great experience and they did it at a much better price than Dr. Phone Fix. I would definitely recommend.
I experienced terrible customer service at some other businesses in the area when trying to get a replacement screen on my iPhone 6. I did some searching and found uBreakiFix in a convenient location perfect for commuters near both 95 and the Turnpike. The employees were friendly, helpful, informative, and they completed the repair in half an hour. I was so pleased I brought my iPad 2 in for an LCD repair the very next day. The prices of both repairs were extremely reasonable. This is my new go-to store for tech repairs, and I plan to refer them to friends and family in the area.
Timely, professional, and knowledgeable service. Michael was awesome. He was efficient and polite and answered all of our questions above and beyond expectation. Would definitely return again.
I chose this location because it was outside the busy Black Friday shopping area. Not being sure they would be open after Thanksgiving day, I called early and asked that they returned my call as soon as they were opened. Sure enough I got a friendly return call from Lisa confirming they are opened. She advised me on when it was best to come in to the store. After getting there we realized that the incorrect phone was entered for the ATT insurance claim. Lisa graciously called ATT to remedy this and I left the store approximately 2 hours later with my phone repaired and experiencing absolutely stunning customer service during the wait.Thanks Lisa, youre da best!
The best place to bring the phone to fix, I brought my phone twice to replace the front and back screen and the service Unbelievable, Lisa deserves she deserves 10 starts for her customer service
I was working on an important application when suddenly my iPad fell out of its case and shattered. I called the establishment and another one and got different prices. When I went to the one in Davie they confirmed the different price and actually honored the lower price! I worked with Brian and he was extremely helpful and nice. They fixed my iPad in a few hours just in time for me to finish my application! They did an excellent job and I’d recommend this place to anyone! Thank you for the great service
I returned to fix my screen after I broke it, the customer service was excellent. Michael helped me again he was very kind and insightful. I would highly recommend this store.
My first time dealing with them....Nice place with reasonable prices and Lisa and Michael were great!!
This is the place to go if you have any issues with your device! You can tell they care and that theyre not just out to get your money. I walked in and spoke to Jessie about my iPhone which would not charge, he took it to the back and came out after a few minutes telling me that he just had to clean out the charging port and that it was of no charge! Ill definitely be back if I have any other issues with any of my devices. Thanks Jessie!
Fast an friendly service, wasn’t too expensive either. In n out in about 30 mins to get an iPhone 8s screen replacement
Went in this week after stopping at another uBreakiFix because they gave me such a great experience. Had my screened replaced at another ubreakifix and took my sisters phone into this location a couple days later to fix the same thing that broke on mine. Had me in and out just like the last place. Wont go anywhere else beside uBreakiFix ever again. Thank you
My iPad screen was destroyed, along with the frame. Something like this would have cost $179.99. Luckily the guy there gave me a break. This is an awesome place, with great employees. Will definitely come back if I need any of my devices fixed, and I definitely recommend this store!!!
They were extremely nice and very fast with my service.
Came in for new battery & had questions. Left with new battery, answers, & OtterBOX case for my cell. If you own Samsung product and need help this is definitely the place to go!
These peoole are so helpful and sooooo polite. I would highly recommend this store. They get A 5 Star rating form me.
Thank you to Wayne and his manager sorry I can’t remember his name but they both were awesome. Saved my son phone! Again thank you guys 😉
I recommend them to all my friends. I respect their knowledge, and their professional and helpful attitudes!!!
Great customer service, they were able to fix my computer when another company couldnt.
Great customer service! Very nice and polite people.
Excellent service,friendly and helpful staff.proud to recommend this place.I surely would go here to have my cell phone, iPhone etc.fixed.Very reliable people.
I visited this store because I shattered the screen on my iPhone 5C; Jessee, the manager, had me in and out of the door in twenty minutes with a new screen and a tempered glass. Very informative about the repair and what he would be doing, will definitely be back for any other problems.
Buyer beware. Store sells fake parts. The iPhone screens are China replicas not the real deal. Jesse (store manager and apparently the only worker there) sells his own parts there and put them on incorrectly. Digitizer didn’t work after getting screen repaired and fake iPhone screens appear to have a blue tint to them. AVOID STORE AT ALL COSTS
All I can say is they are great at what they do, they are fast, efficient & polite and very knowledgeable especially lisa. I will be going back there for all my repairs. I reccomend them 100 percent.
My iph 6 plus screen froze, I brought it in to ubreakifix and Lisa studied it and explained everything about problems with that particular model, she took it and they re did the connections on screen. It took about 30 minutes and it works perfect now. Guess what, it was free, I didn,t have to pay anything. Unreal. Can,t say enough good things about this store and Lisa is awesome. Highly recommend
I broke my Samsung S7 so i called around to find prices then i found out they have the lowest prices on the market and theyre Samsung certified. Mikey helped me over the phone and in the store. He made me feel comfortable handing my phone over. Overall a great store.
Jesse help me with my phone to unlock my guided access ... he did a great and awesome job... my phone works perfect...
Liza was very helpfull, knowledgeable and kind.She took care of my cell phone needs in a hartbit.Thank you Liza!
Excellent service, great team... always nice and professionals...
Very professional, experience, willing to go above and more to solve your problems and to give you a peace of mind. Highly recommend using uBreakiFit!
These guys perform a very valuable service. They fixed my phone in no time flat!
Great service excellent customer experience AAA+
Very good service recommend highly
Extremely helpful and friendly. They care about the customer!
Great staff, great price, and got me on my way fast. WILL BE BACK AGAIN!!!