My 14yr old and 9yr old boys share a room, for now. The beds I purchased from Unique Piece Furniture, fit perfectly! I bought a full size and twin size of the same bed...the boys love them! I did have to buy a box spring for each bed, because the memory foam mattresses, the boys already had, wouldve sat too low on the frame. New living room set is next.π
Josh, Regina and Paul were extremely helpful! They have an awesome selection of unique pieces you wonβt find in other stores and have the best pricing out of any furniture store weβve been to thus far, they helped us find what we needed in exactly the color we wanted and werenβt pushy about buying more than exactly what we wanted.Fully furnishing a new home is SUPER stressful but the team at Unique Pieces helped alleviate the pressure and make the process as simple as possible. 10/10 recommend giving them your business!!!!!
If I could give this company zero stars I would I ordered a bed on July 3 2020 I was told the bed would be delivered August 15th the bed didnβt come until August 20 which was not the issue when the bed was delivered they did not deliver my bed rails so the bed could not be set up and the dresser had scratches all over it this set was obviously a used model the company did say they would bring me another dresser and did not deny the set being used . After speaking to them I was told that the bed rails would be shipped From the company that following week . 1 week passed I called and was told that the bed rails were now shipped Via UPS straight from Ashley and they will call me back with a tracking number. On September 1st I received a text that unique piece furniture was coming on September 4 with my bed rails I was confused because I was just told 3 days prior that they were coming via UPS . I immediately called and asked what was going on and was told that the company would be delivery the rails them self and setting up my bed . So September 4th comes after waiting for the drivers all day they finally come around 7is pm to inform me they were told my bed rails were already at my house and they donβt have them . On September 5th I called Unique piece furniture back and told them what was going on this time I was giving a tracking number and said my bed rails were coming now via FEDEX. So I waited and the bed rails were shipped to my home on September 7th but the bed rails were obviously used And nothing that was suppose to be in the box was there no screws, no support legs nothing but rails with no screws . I was livid and called the company and said these rails are obviously used the ends of each rail was flared with what looked like marker over it also the wood was spread apart at the ends. Unique piece furniture kept telling me they were shipped directly from Ashley even though the shipping label states it came from . I end up asking them to come pick the bed up immediately and refund me . I will NEVER do business with the company again . Very unprofessional. This is not my opinion but a FACT this this bedroom set was either from somebody house and/or a floor model.
I loved his place, furniture is beautiful, the people are amazing Thank Josh for the quick help with my issue GREAT CUSTOMER SERVICE, professional, friendly and courteous. Its why I will be making the drive from Lawrenceville to Dallas again for my Dinning Set. Thank You.
I am a repeated customer. My first experience there was wonderful! The service is amazing they are all turned in to your needs and concerns. There is no pressure to buy but, if you do the furniture is of great quality. I recommend Unique Piece Furniture to everyone I know and donβt know. Also, their prices are affordable and they are reasonable for what you want to buy. I have nothing but, true love for Unique Pieces Furniture.Yours truly,Patrica Small
We bought furniture originally 4 months ago, when shipped a piece had been broken which we understood that things happen. We was told it would be several months before the new piece would be shipped which obviously was upsetting. We still worked with the company on getting the piece delivered. Now it is time for the missing furniture to be delivered and the location canβt seem to arrange or be honest when the missing piece will be at the location . The staff doesnβt call you to update on delivery or trucks βbreaking downβ twice now. When communicating with the staff no one seems to know what information each manager is communicating. They are very misinforming and misleading. We had a terrible experience with this business. Still have yet to receive our missing piece of furniture SEVERAL months later.
Unique Piece Furniture is the best. I have been a day one customer since the store opened. The owner is very hands on and he has amazing sales team. Everyone is professional, and friendly. I highly recommend you make your next furniture purchase at Unique Piece Furniture Store!Thanks you all for being so amazing!!!!
Excellent experience from the service at the store in Dallas to the delivery. We have used them in the past. Great service and prices. Looks better in our place than anticipated. I would highly recommend.
I just want to take the time to especially thank Liz for all her hard work she took care of me expeditiously and without hassle, i recieved my new sectional today and as promised very much on time ! Thank you to the sales guy and the 2 delivery men who were very professional and kind ! My Family, Co workers and friends will all know about this great find in Dallas Georgia, Unique pieces ! Thank you all again see you real soon ππ½ππ½ππ½ππ½ππ½
First, I ordered a bedroom set in March to be delivered when I closed on my house in May. The sales guy said oh we have it in stock we will hold it until youre ready for delivery. When I called to schedule delivery I was told the furniture hadnt come in yet. I was told one thing when I ordered it and now I have to wait.Fast forward to the delivery, The bed frame, dresser and chest of drawers are on the truck but not the mirror and night stand. Then the delivery guy couldnt put the bed frame together so I had to wait for someone else to come amd finished the install.I finally received the nightstand some weeks later and finally the mirror (dirty) weeks after that. Let me also say each time my deliveries were late. I receive a notification for one window and they show up hours afterward. This company is very inconsiderate of others time. Yet they always give you an excuse of being tied up on another delivery. (EVERYTIME)I also ordered a chest of drawers and nightstand for my daughters room. I received the notification for the delivery. I immediately called to request they make me the first delivery because I had to leave town to get my daughter to a basketball tournament. I called at 10am the morning of to make sure they were coming to me first and was told they were loading the truck and would be there before noon. As I am typing this is is 5 minutes before 1pm and they have not arrived. Again the excuse was they got tied up on something. Yet I was supposed to be their first delivery. I was told they would be here within the hour Yet the store is literally 15 minutes from my house, 20 minites if you get caught at the stop lights.I will never order anything else from this store unless I am going to pick it up myself. The customer service is horrible! The delivery service is worse!The delivery truck arrives as Im walking out of the door and the furniture is damaged.
The staff was super friendly and listened to what I wanted. They made sure I had the best experience. I will definitely buy from them again in the future.
Lizzie did a great job helping me find the perfect bedroom set for a great price! She made shopping fun with no pressure! Definitely recommend Lizzie and Unique Piece Furniture :)
The furniture took awhile to get in (thanks COVID), but it was worth the wait! Beautiful and comfy pieces and great price. Delivery was easy and efficient. Highly recommend!
Very friendly staff, great pricing, quality brands. Fast delivery. We are well pleased with our new 6 piece sectional.
Keenan provided EXCELLENT service! My husband and I went in to shop around. We ended up purchasing the bedroom set and a wonderful reclining sectional. They have amazing pieces there and great prices. Please visit their location for all of your furniture needs! Ask for Keenan!
I had mostly had great experiences with this company up until my last purchase. After initially waiting months for my furniture, I ended up receiving furniture that was defective. The recliner in the sectional would not recline. I was assured that it would be replaced. It is now a year after I initially placed my order and this still has not fixed. I have placed calls to check the status of my replacement sectional only to not be called back or followed up with. At this point, Ive chalked it up to a loss, but it just takes one bad experience like this to deter me from ever doing business with you again.
My husband and I had quite a few rooms to fill. We found Unique Pieces Furniture online and went and checked them out. Customer service was top notch and they even held our Furniture for a few months while wanting on our home to get built. Furniture was delivered and assembled.. Thank you
Truly had an amazing experience!! Mrs. Regina helped my husband and I so much to pick a new bedroom sets she was very patient, very informative and very kind!! She was was definitely a 20 put of 10 on customer service! Will be going back for future purchases. Ask for her you wont regret it!!
I had a great experience shopping at Unique Pieces! When I went in I was looking for a new couch,. I didnβt any specific style in mind and knew that when I saw it I would know that was the one! I was browsing and a salesperson asked if I needed help, I told him, βI am just looking.β He said βok, please let me know if I can help!β He wasnβt pushy at all! He answered my questions I had. I bought a 3 piece sectional couch with a lounger!! Their team that delivered it were kind and very professional! I have been recommending Unique Pieces to family and friends!!
They have nice furniture and all but pretty much alot of their furniture has to be ordered which can take about 2 months. They wont sell you the items off the floor either if its their last item.
Horrible experience! Paid for a bed and it took almost 8 weeks for delivery and when it came it was missing pieces. Called the store and they tried to charge me more money for the additional pieces. I refused delivery and they issued a refund! Customer service is non-existent after the sale. Avoid the trouble! Shop some place else!
My rating is based on my delivery experience! Prescribed pain medication was taken by the delivery drivers who delivered the bedroom set. I just gave birth so my newborn started to cry which meant there was time that no one could monitor the delivery drivers. Please take into consideration and if you choose to deliver, do not leave them alone!I love our bedroom set and it was affordable as well! But we will not give them our business. Yes, this incident has been brought to their attention as well.
They have great deals! Amazing furniture and they even put it together for you..
My items came and the guys were really great! They did an awesome job at setting up and were very professional and fast. You guys rock!!
Shelby greeted us as we were looking for someone to help us and she did an amazing job from start to finish. She kept me informed and was very pleasant. Iβve been searching for a bedroom set that has been fully in stock but due to Covid a lot of things hasnβt been in. Well Shelby made my day not only was every piece of the set I picked out in stock, but because she knew I didnβt have a bed she said she would try her best to get it delivered the next day but it would have to be like 5pmI came into the store May 29 and they delivered my bed set May 30th on a Sunday way before time. The delivery guys Andrew and Dustin were outstanding! They delivered and set up my furniture in no time even though they had to carry it up a flight of stairs. Very professional and they knew exactly what they were doing.Iβm so happy with this company service like this will keep me coming back.
Unique Piece Furniture Store in Dallas, Ga. fits its name! They are uniquely amazing!!! The staff is so attentive and a pleasure to do business with them! The store has so many beautiful and quality made pieces of dining room, living room, bedroom furniture as well as home decor pieces! I have been purchasing my home furniture from Unique Piece for years and NEVER EVER DISAPPOINTED. On a scale of 1-10 they are a 10+
The store is beautifully displayed with furniture. The sales team was great to work with, especially the lady who helped with my order with (Nashbryn coffee table) for pick up. This store definitely have high quality furniture.
Recently purchased a bedroom set strictly through text messaging!!! This was a huge convenience for me with me living in Metro Atlanta and my busy schedule. The sales agent was very patient, courteous and informative.
It was a very great experience it was fast and very helpful in making a decision on what to purchase.
I wanted to go ahead and leave a review because most of the time people only leave one when they want to complain.I visited this place about a week and a half ago in search of bedroom furniture. I was immediately greeted by Keenan as soon as I entered. The process was easy and simple. I told him what I was looking for and he took me to what he had in store. Keenan was highly professional and friendly. I came back the next day and bought my bed frame at a very AFFORDABLE COST. Even after delivery and set up fee.Fast forward to today and I was highly pleased with the delivery process. I received a text and automated call a few days ago that my delivery would be for Tuesday May 11th between 11:30am-2:30 pm and to confirm. I received another text today that my delivery driver was 30 mins away and in the area! Very pleased at the consistent updates.Andrew was super nice and courteous. He immediately came in my home and put up my bed without any problems and did everything I asked. I made sure I tipped him.. the only thing I did not like was how he was doing delivery and setting things up by himself.. I donβt feel that is fair for such a tedious process. Outside of that, I will definitely be shopping here again in the future. β₯οΈ
My family and I came to unique piece furniture looking for sofa furniture set and sale associate Keenan was very informative about what kind of sofa set that is best for me and my family. Great job Keenan!!!
Only 2 people working on the weekend to help customers & anything & everything we found online was ALL on backorder until the end of summer or it was out of stock. Heads up... dont even bother looking online. Clearance tent had miscellaneous items that were damaged & way overpriced! Sorry but if Im about to give you $3k for furniture, Im not going to wait 3-4 months to get it. Taking my business elsewhere π€¦ββοΈ
We purchased a sectional and my entire family is in love with it. They delivered when they said they would and the delivery men were nice and super fast with putting it together.
Great selection, great price. The guys who delivered and set up were fast and friendly.
Keenan was awesome! Knowledgeable about the sectional we wanted and got us a great price with sales and incentives! Thank you Keenan!!!!
Great Customer service experience. I love my ROYAL Bed set!!
We ordered an Ashley armless chair on January 8, 2021. It is now the end of April and we still have not received the chair. It was originally promised to arrive in February 2021. Every time we call we are told it will be another month. We are really disappointed. So unprofessional never come back to this store
JOSH WAS AWESOME, HE TOOK MY WHOLE ORDER THROUGH TEXT AND MADE SURE I GOT EVERYTHING I ASKED FOR. I CANT WAIT TO PURCHASE MORE FURNITURE PEICES FROM UNIQUE PEICES.
I was very disappointed with this company. I placed the order and was told there was a 6-8 week delivery timeframe.Two weeks later, I was told that the desk I wanted was not available. One week following that, the sizable deposit had not been returned to my credit card.It is poor service to take 2 weeks to tell me you could not get the piece I wanted. I called competitors who were able to tell me within 24 hours if they could complete my order or not.I am also stuck paying interest while waiting for my refund.There is some internal process in this company which is not working. Your experience may vary, but you should be aware of mine before doing business with these folks.
Great company. Great customer service. Furniture was in great quality but I do advise if you are not handy then pay for the set up! Reasonable prices for my budget.
Very displeased with this store. I donβt not feel they put their customers first. A piece of furniture was purchased and brought into a home that had a infestation of bed bugs in Feb. Not only do you get the βI will call you backβ nothing has been done. I am positive they would not allow their family with a very small child to suffer as they βwill call you backβ. To even give one star is a very very far reach. The issue has caused loss of work and Dr appts. What ever happened to treat others as you want to be treated. I would guess their family is not getting bitten all night with nasty bugs
We love this place! The prices are amazing and quality is great! The service is wonderful. Andrew at the warehouse was kind and accommodating. We will be back when we need more furniture! Highly recommend!
Awesome treatment. Mr. Pace was very professional made me feel at home. He is a great asset to your company. I would hire him in a minute if I had a company. Very polite and very knowledgeable. Good job well done. I love to see him prosper in your company. Thank you for having such a Great employee.
My sole purpose to visit Unique Piece of furniture was to look and get ideas. Regina Smith is the reason I made my purchase today. One of the friendliest and knowledgeable salesperson I have ever had the pleasure to meet. She made me feel welcomed but at the same time giving me space to look around. When I had a question or two she came over right away and helped me with my decision making. I showed her pictures of the room I was decorating and she was spot on with her suggestions. She also made sure that I was happy with my selection before leaving. I will definitely recommend Unique piece of furniture to my friends. Thanks Regina!
Thank you for a very easy buying experience. Great service and very helpful!!!!
This is by far the best place to buy furniture. Customer service is outstanding. Mr Paul is first class. Our family purchased a beautiful couch and loveseat and saved hundreds of dollars. The quality was far superior than most corporate furniture retailers. The delivery was handled within a couple of days. After shopping many furniture stores, with much dissatisfaction, So happy to have found this hidden gem. Highly recommend. We will be customers at Unique Piece furniture from now onππππππ
Keenan was very informative, polite. he answered all my questions and concerns.
I have shopped at Unique Piece several times and have had a great experience each time. Their staff is knowledgeable, professional, friendly and helpful. The selection of products is beyond exceptional; if itβs not in the store, they search around until they find it. Very competitive prices. This is my βgo toβ place when I need new home decor. My latest purchase is a beautiful sectional sofa. Regina was very knowledgeable and helpful; and I purchased the perfect sofa. Thank you Unique Piece and Regina! Iβll be back!
Im rating this based off my needs and expectations. VERY SMALL and nothing like the pictures on social media. Its a really thrown together storage rental looking space with few options. If they didnt advertise differently, I wouldnt complain. Starter furniture
Whenever they say unique thats what they mean lots of different types of furniture that you wouldnt typically see in a regular furniture store highly recommend checking it out.
The staff was great and my furniture delivery was great
I visited the store looking for a bedroom set I saw on their website. Unfortunately, it was a delay of three months. However, they have so much quality and inexpensive furniture, I continued to look around and found a beautiful bedroom set with the help of Ms. Virginia. She was so patient with me. She didnt try to sell me just anything. She made sure I purchased exactly what I was looking for. Ended up purchasing a mattress set too. Ill be back for a living room set very soon.
My mother in law bought an ottoman there and it fit her room absolutely perfectly. My FiancΓ© and I are moving and needed a sectional so we went here. BEST PRICES EVER. We got the couch that we were dreaming about and ottoman and pillows AND A RUG. Shelby helped us the second time we came back and was great help and Paul helped us pick out the couch the first time. Great people and company.
Regina Smith was amazing! We arrived knowing what we wanted and she put it all together for us...in and out in an hour! Excellent service!
Small but stylish curated selection of furniture. They do custom cabinets too.
I absolutely LOVE doing business with Unique Peace Furniture. I had the pleasure of excellence customer service during a purchase a few years ago that enticed me (without hesitation) to go back this week to buy new furniture. Financing was easy and all parties involved were courteous, professional, and thorough. They even communicated with me via text over the weekend just to help me get approved for financing. The furniture brand name and the quality is superb. Finally, the prices are very competitive (usually cheaper for the same furniture youβll find at other furniture stores.) I HIGHLY RECOMMEND this store and its wonderful employees, partner affiliates, and vendors.
Had to wait 7 weeks for one nightstand to come in then finally got notice to go pick it up.. sat at the warehouse for 40 minutes only for them to tell me they couldnβt find my item. Wonβt be ordering through this company again.
This was the most easy and convenient experience. I knew what I wanted before coming in but changed my mind when I arrived in store. The process was simple and enough of the items in store for me to choose from. Shelby and the other manager were awesome!!
Went in expecting to buy just a bed and dresser. After help from Regina Smith we were able to get a full bedroom suit for a small amount more and a beautiful couch! She even helped us make decisions on room design, colors, and so much more. She was very knowledgeable about the products and helped us find what was perfect for us. Prices are unbeatable and customer service is even better. We will DEFINITELY be back!!!
The manager was there .When I was trying get approved .He was just in cleaning for day . When he saw I was having problem getting approved . He did everything in his power too make sure I left with what I wanted . I did he was so polite and nice . Apologized for way he was dress. Which was find with me . Even tho, I was handful .He show patience and concern for me and my needs. With a store full of people . Also taking care their needs . It worth the drive. I found them online. I was going to shop online . Iβm so grateful and glad . I visit the store. This certainly a true story. It certain could turn into a different story. For me it was very happy ending . Great employee an a extremely great manager . Thank you all, Iβm very happy customer!!!!Please go shop with them . You want be disappointed !
I started over again and bought a house a year and a half ago. My sister recommended I shop at Unique Piece to furnish my house and I have never regretted it. The furniture looks beautiful and is great quality! I also received excellent customer service from Regina whose recommendations were on point and so helpful! I will definitely visit again to furnish a guest room in the near future!
Very nice furniture, very nice staff, willing to go through the options of everything with you. We scored a massive deal on a couch, love seat, and recliner. I recommend anyone to go take a look at what they have, especially when they are running deals, because they beat out rooms to go and woodstock furniture.
Shelby was the most wonderful sales person I have ever met. She was so nice and patient with us as we made our selections. This business will get our continued business from now on!
Well upon entry we were not greeted, we waited 20-30 mins while they helped other customers before we finally pulled someone to assist us once they were done helping those people. Then after all that they didnβt have anything we wanted in stock and the wait time for them to be in stock was late October and no idea they said. They do have some good prices but if they donβt have the product to sell itβs pointless. We drove over an hour to get there and left disappointed.However on the way back hone around the corner we passed another furniture store called Woodstock furniture outlet and we found a dining set and sectional sofa at a great price and in stock set to deliver this week!Update:In response to your reply, I understand waiting my turn but not being acknowledged period is flat out poor customer service! Busy or not a simple βhello someone will be right with youβ can go a long way. That wouldβve eased the fact that after driving over an hour to visit your location after speaking with someone over the phone that morning saying the table was there to actually arriving and it was not in stock. I just hope you try to do better with other customers βbusyβ or not.
It was an enjoyable experience and Keenan was very knowledgeable about the product lines of the furniture. Once I made up my mind on what to purchase the paperwork was a breezeI will definitely go back to this store.Great selection.
Great place to get great furniture and customer service they go above and beyond to make sure you get the best customer service and get what you want I got a tv stand and I love it will be going back. I would high recommend them
I had a great experience with Regina she was patient when I had some hiccups with my application due to me having a name change, bank change, and phone number change. She took the time to call about my application to help me get everything sorted out. She checked on me to make sure I was okay and made the furniture buying experience great. Thank you.
Hands down I will never shop anywhere else for furniture needs again. Not only are the prices unbeatable, the customer service is outstanding! I went in needing a new bed for my master bedroom. I wanted a king size set. I walked out with no hassle or worries knowing I purchased the perfect one for my needs. Thank you Unique Piece for the best shopping and buying experience! Canβt wait to come back for more!
Buying from Unique piece was super easy. Lowest price for a comparable bed I found anywhere! Shelby helped me over the phone, found a set in stock, and had everything written up and ready when I got there. She worked with me on shipping and set up as well. Will shop here again.
So helpful!!!Furniture had to be ordered and took longer due to COVID. Kept me informed!Very satisfied!!
Even the pleasant scent when you open the door beckons you. Great selection and the sales personnel are phenomenal. They are there to answer your questions, but do not get underfoot. No pressure sales while being highly personable and professional. LOVED the experience! Thanks Paul for all your help.
Accommodated my delivery date, delivery guys was fast and friendly..
Excellent service and I really appreciate Keenan working with us in these difficult times. I have only had great experiences with this business. If you are looking for furniture ALWAYS check here before you buy. They didnβt have what we found online, but Joshua was able to direct my picky teen to something better. We got a great deal as well. Bring photos and prepare to walk around. They have a lot -
Great furniture at a good price! Regina is awesome and very knowledgeable. They have different finance options available too!
A large variety of furniture brands. Not pushy at all.Mixed level of quality. Store is clean. I recently bought a recliner there. I got a really good price. I checked other stores that carried the identical item. I paid $800 taxes and delivery. Others wanted $2,100 before taxes and delivery.
Paul was amazing. He was extremely friendly and made me feel like a valuable customer. He made the purchasing process extremely easy and I look forward to doing continual business with Unique Piece Furniture. They are A one and have an awesome collection of furniture at affordable prices.
THESE SHOP IS A SCAM, THEY ARE SOME CHEATERS, I BUY A COMFORTABLE AND IT WAS BROKEN, AND WHEN I READ CLAIM WHAT THEY TOLD ME IT WAS NOT TO RETURN THE DIBERO AND THAT IF I WANTED A REPLACEMENT I HAD TO GO TO LOOK FOR IT AND TAKE THE DAMAGED SHOP THAT YOU BUY A FURNITURE SAY TO YOU SUCH BARBARITY, HERE I WILL NOT BUY ANY SHEET AGAIN. CHEATEST CHEATERS
Had came in before covid and had an idea, when we were able to get out again came back but went with a different sofa/loveseat combo from the tent. Regina was great and remembered us from when we came in before. She had us in and out in less than 45 since we knew what we were looking for with a budget. Id recommend this company to everyone! Cant wait for it to be delivered this week!
Purchased a sectional the sales and delivery staff were professional and helpful, i noticed damage later the same day and i called customer service they offered replacement of damaged part of sectional which I never received. Also beware of the financing through great American finance, as they try to hide interest even if it is supposed to be intrest free. It took months to receive this furniture,but given the way things have been this past year I expected that
Disappointing, a few good deals and a few good couches, the rest were overpriced and not great quality. The dining tables and the bedroom furniture were particle board cheap and tacky looking. Seems to be par for the course with most furniture stores lately they just dont make quality affordable furniture anymore..
Always have a good experience here. They never bother or make you feel pressured to buy anything! Staff is super friendly and very knowledgeable about their product.
Regina was outstanding and provided excellent customer service. I received my 5 pieces sectional two day later. I will definitely recommend this company for nice furniture at affordable prices!
My wife and I went to unique piece furniture and the customer service was excellent. A lady name Regina is very welcoming and friendly. She likes to make sure that youre satisfied with your purchases and she gives out great tips and advices. Thank you Regina for helping us find what we wanted.
Great Customer service from the manager Josh and Keenan. They was both very helpful and quick service. I highly recommend!
I purchased a bed and a sectional from Unique and was very satisfied with the price and quality of the furniture. Sales personnel were very kind. I was not satisfied with $40 I was charged to assemble my furniture. Assembly is not included with delivery charge. Never experienced that from a furniture store. That should be mentioned from the beginning that the delivery charge and assembly charge are separate.
Customer service was excellent. Purchasing was easy. Overall Unique Piece Furniture deserves 5stars but they didnβt have the Hallenberg collection I went for & it would be 5/6 weeks before it could be ordered.
We buy all of our furniture here. The prices and quality are great. I recently worked with Josh and he was super friendly and helpful. The rest of the staff is always the same way. They have a lot to choose from in the store and even more online. Im happy with all of our purchases!
Keenan Pace gave us excellent customer service when we purchased our living room furniture.
Communication issue in the beginning, however the owner called me while he was on a cruise to resolve the issue. Delivery guys very professional and hardworking. Love the furniture and the price. Would recommend to friends and family.
Had an Amazing experience with the company! Julie was a great help! She answered every question we had, and also helped us make tough decisions on what type of furniture to get for our home. The delivery drivers Dillon and Keenan were so polite. They were delicate with our new furniture, and were even kind enough to ask where I wanted the furniture placed. They installed everything quickly and efficiently. I would Recommend Julie, Dillon, and Keenan to anybody! Unique Piece Furniture is definitely the way to go!
Keenan helped me, I was a little hurried as Iβd already searched online. Keenan was knowledgeable and made sure that what I took home was classy, updated and most of all COMFORTABLE!He helped me and accommodated my schedule as I had to to get my son to practice. My entire transaction took less than 20 minutes! I cannot wait to pick-up my new furniture!
Our sales associate Keenan was knowledgeable and thoroughly explained the details of financing and shipping. It was a pleasant experience and weβll be using unique piece again.
Great prices! Those who work there were so nice! They also have so much to choose from! Canβt wait to receive my bedroom set! Will be a returning customer FOR SURE!
Drove by this store on my way somewhere else and on a whim decided to stop and go inside. So glad I did. They had several unique pieces that I havenβt seen anywhere else. I found a beautiful kitchen island that cost a fraction of what I would have paid anywhere else. The customer service was great. I will definitely be going back.
Furniture is nice looking but most of it is fake wood vinyl print stuff that will probably not last the time it takes to pay off the furniture.
Salesperson was very helpful with pricing and professional. Transaction was completed timely. Thank you,
Worst Furniture Company Ever! Stay away unless you want to throw money down drain. They claimed sleeper was covered under manufacturer warranty for one year, I called 2 month later about this random shard sticking out the back of my sofa and now they claim ignorance. Only Josh can answer my question and he is always busy. Do yourself a favor and go buy quality furniture from someone else.Update - 9/11/2018Joshua at Unique Piece has reached out to me and been helpful in filling warranty with Ashley (manufacturer) to get replacement. Hope to have new sleeper in home within coming week. Will update post with more details.Update - 9/26/2018Unique Piece delivered new sleeper over the weekend. Delivery team was professional and courteous with Joshua reaching out to me this past Monday to check results. I update rating to 4 stars solely for the effort of Joshua to correct the issue. Like before the delivery team informed me of my year warranty but hopefully I will not need to use it again but if so I believe Joshua will again handle the situation appropriately.
Quality furniture and very helpful salesmen! Thank you Mr. Paul and Mr. Keenan for all of your help! We love our new dining set!
I was looking for something specific. The sale guy found it for me. Exactly what I needed. They have some beautiful pieces. I will be back.
This store is much larger than I expected. Staff were friendly and informative especially Shelby. I ordered a sofa and will be visiting again.