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BT Furnishings
4350 Gannon Ln, Dallas, TX 75237, United States
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BT Furnishings
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Da
Review №1

Great deals...found a bed a mattress for a good price. We lost a bedroom furniture due to a house fire. So we found reasonable prices for what we needed. Staff was extremely helpful and assisted us the whole time.

Ja
Review №2

Jonathan and Phillip did an outstanding job and very fast and efficient! I’d highly recommend them again. Might I add very kind and respectful.

Jo
Review №3

Sales clerk was very nice and helpful. Very knowledgeable on the merchandise. Great experience 👍🏾

Ta
Review №4

Mariela was so nice and extremely professional. She made my purchase super easy. I will be back to shop for more items and hopefully she’ll be available to assist me. Thanks

Co
Review №5

Nice neighborhood place to shop, conveniently located right off Hwy 20 (near IBOC) in and out in under 30 minutes. I knew exactly what I was looking for and the checkout went smoothly (sign up on the website for discount codes TRUST ME ITS WORTH IT). The loaders are very professional, they verified the purchase with their paperwork and asked for a signature to confirm the exchange. I havent even considered shopping any place else.

Ku
Review №6

Mariela was and is the lady that helped me and my family with finding the right furniture for our home and she honestly made the whole experience so smooth and friendly and inviting. I plan on telling all my friends and family to go see her if they are looking for furniture. She was just really good with helping us and talking with us. 13/10 great sales lady.

Az
Review №7

Just had these two gentlemen Jonathan and Q from delivery my bedroom set after a log day of work and me being the last stop of the day I know they were tired. They came and did a wonderful job and gave the best service. For their hard work and persistence I gifted them a thank you bag with a few things to show how thankful I was. They were wonderful!!!

Da
Review №8

Q and Jonathan did an awesome job with my delivery! They were highly professional with great customer service. I would highly recommend them at any time. Thank you so much for your hard work today. -Jazz

An
Review №9

Ky help me and my girlfriend find the best mattress at the price we love. Anyone that wants a great person to set them up with the best stuff at the best price see her ASAP. Girl needs a raise, extra money the whole nine yards she is bomb (meaning great at what she does).

de
Review №10

As soon as I walked inside of BT Furnishings, I was greeted by Ms. Ky and I explained to her what I was in search for. Ms Ky took the time out and showed me exactly what I described and while explaining and narrowing down my choices. She was very professional and had positive attitude. I made a purchase and I will surely be back.Thank you

Je
Review №11

Mariela, she is very helpful and great sale person !!

PL
Review №12

I just left BT! My salesman was Cindy and she is absolutely amazing! She helped me pick out everything I needed for my new place. She impressed me because she remembered every single item I chose when it came time to add it all up! She made this process stress-free and seamless. She is amazing at what she does! I can’t wait to get my new furniture!

La
Review №13

Great delivery service! thanks Jonathan and Sebastian sr.,

Al
Review №14

Armon and Shawn are perfection ! I came into the store and they immediately took care of ALL my needs and were super professional. Took the time to get to know my wants and gave me all the information I needed for my purchase and delivery. Come to straight to them !!! Thank you so much !!!

Li
Review №15

DELIVERY CREW WAS AMAZING. Jonathan and Casper were great at placing the furniture and building it in a timely manner. There was an issue with someone not placing our mattress in the truck for them but they got it fixed as soon as they heard about the issue.

Tr
Review №16

Mariela customer service was everything.. She helped pick out my daughter furniture… I wanted to buy me a new bedroom set but really was trying to Bargain shop. Mariela told about the clearance side of the store I found two items I wanted to purchase mark down… Thank you so much!!!

s9
Review №17

Shout out to Jonathan and Q for the wonderful service they provided for me today. They delivered and assembled a queen size bed in my guest room. They were prompt, very friendly and did a great job.

Tu
Review №18

Jonathan and Larry from the BT furniture store delivery are amazing. They delivered at my Mom’s new place in West McKinney.The delivery was effortless and set up was very professional. Mom was very happy and pleased not only with the delivery but their professionalism. Thank you gentlemen.

Di
Review №19

Mariela was very professional and helpful with helping us find everything thing we needed AND making sure they loaded the right furniture on the truck!

St
Review №20

Great service and delivered on time! Jonathan and sr Sebastian where quick unloading

Ka
Review №21

The delivery men, Johnathan and Jakari, provided excellent service! They arrived on time and set up the furniture in a professional manner. Thank you so much!

Ch
Review №22

I hope I’m spelling her name right, I believe it’s Tiana? Anyway, she was very patient and knowledgeable of the process. My family and I spent over 3 hours and she was with us every step of the way! Great customer service hands down and professionalism!

Au
Review №23

I just had the most amazing experience with my delivery guys Johnathan and Q from BT furnishings. During my initial delivery the handles and drawer were not installed properly. Johnathan and Q added me to their delivery route to come and make it right. Not only did they show up on time they fixed the issue in a matter of minutes. They also double checked to make sure it met my standards. AMAZING CUSTOMER SERVICE! These 2 need promotions and a raise! I will request them for my next purchase!

Su
Review №24

Elegant taste in reasonable prices. Great staff (Samuel and others). Delivery team is amazing Jonathan and Q. Definitely will recommend it to my friends

Br
Review №25

Excellent service provided by India, Tierra, and Arnold. I purchased my whole living room set and bedroom set… not my 1st purchase and they never disappoint with quality product and great dependable prices! Thank you India for you patience! 🙏🏾

C
Review №26

My furniture looks great! Jonathan and Quinlynn were the delivery guys and they were both very professional and pleasant to work with. I wish all my interactions with deliveries went this well.

Da
Review №27

What a great experience! Showroom had great selection. Staff was eager to serve. Transaction was quick and painless. Prices were the best I had seen!

Al
Review №28

My sister and I came by earlier today looking to furnish our new home. Nhzir was extremely helpful and friendly during our visit. Wonderful sales rep! We ended up going through with a sectional and coffee table. Were excited for the delivery! Well definitely be back.

Ch
Review №29

Jonathan & Ed set up my new bed for me today and they were awesome! Both friendly, professional, and did a great job!

Ki
Review №30

Good Morning your crew Mr . Larry and Mark have done a excellent job on bringing my furniture up and great time on delivery!! I recommend them to anyone! Thanks guys you were great !!! 😊

Eb
Review №31

As I walked through the store looking at furniture, I was greeted by Ky. She was very friendly and knowledgeable about the furniture. I asked lots of questions and she assisted me with my inquiries! If you’re shopping at Bargain Town, ask for Ky!

De
Review №32

Jonathan and Sebastian provide a 5 star delivery highly recommend them for delivery

Se
Review №33

THE WHOLE STAFF WAS WONDERFUL..THE YOUNG LADY TY..TOOK CARE OF ME..AND THE MANGER TOOK EXTRA STEPS TO GET ME THE CHAIRS I WANTED....WONDERFUL CUSTOMER SERVICE...ALWAYS IMPORTANT...

Am
Review №34

The staff was very helpful. Armond went above and beyond to get our order done. He was very helpful. The whole staff was friendly. When we need more furniture, we will definitely come here!

Ev
Review №35

Antonio and Q were very helpful. They were punctual had smiling faces and spirits. They place everything as I like it. They also provided tips on how the living room set will look, and what measurements and angles will be better to sit then up. They both educated me on my delivery and set the expectations for about my others items on the way. I like them and thankful they exceeded my expectations with their delivery method and they assemble my items in a timely manner.

Ac
Review №36

We worked with Ky and she was so helpful answering all our questions!! Love her and her personality! Great employee and will be coming here again specifically for her!!

Tr
Review №37

Ky your excellent customer service made my furniture selections extra special I really appreciate your knowledge of the merchandise and your quick response to questions on availability. You are a Gem, and I hope they appreciate what you bring to this companyI will definitely look to you for future purchases.Traz

Re
Review №38

The delivery team (Jonathan and Jakari) were great, I was running behind they didnt complain and delivered my items perfectly and professionally...Thank you

Ja
Review №39

Ky was very nice and helpful with helping me get the mattress I wanted. She gave me more useful information and I will definitely be visiting again.

Ta
Review №40

The employees was so friendly and so helpful especially Ms. Kiyana helping me with my order definitely coming back to shop for more items

To
Review №41

Yesie was awesome. She answered all our questions and provided us with excellent customer service. Thank You

Pr
Review №42

I previously ordered furniture through their online website and for whatever reason had my order canceled and am now getting a refund. So I was able to reorder the same exact furniture in person. Thanks to Nicole for helping me out and resolving the issue promptly and swiftly. Dallas location.

Di
Review №43

Jonathan and Q were great! Patient and professional. Assembled my couch perfectly! They need a raise. Excellent job guys! Keep it Up!

Sh
Review №44

We had a great experience here with wonderful friendly staff willing to help! We will definitely come back again 😊

Tr
Review №45

I love shopping at BT Furnishings they have nice things and its affordable. The personnel are very friendly.

Ol
Review №46

Love B.T furniture! Ive been purchasing furniture from them since 2015. Prices are very reasonable and furniture is great. Ive never had any problems with sales agents or the items that I purchased. Got some items delivered today. Jonathan and Philip were GREAT, friendly, on time and fast.

Ja
Review №47

Very clean, very helpful, Young lady by the name of Anna help me so graciously & was very professional, I will definitely return return to do business.

Ju
Review №48

They were suppose to make me last stop since they couldn’t deliver early morning because I didn’t have my keys to my apartment yet, so instead they decided not to come and not to let me know because they didn’t want to drive to Arlington. They could’ve just said that when I brought my stuff. I spoke to a person on the phone to let them know I wouldn’t be ready by that time for my delivery and he basically made it seem like they didn’t want to drive to Arlington because he said all the other deliveries were in town by the store.

M
Review №49

While the item purchased was of good quality and delivered as scheduled, it was not properly assembled. Several screws and washers were left laying on the floor when the delivery team left. These parts were not spares and were found to have come from one of the main support legs of the tabled. This could have resulted in injury and damage if it had not been discovered. In addition, delivery team left packaging and trash underneath the table which had to be cleaned up by my wife and i.

Ap
Review №50

Nhzir did a great job. Very personable. Fun to talk too and made me want to spend money with him.

De
Review №51

Excellent, quick and professional service was provided by the delivery crew....Jonathan, Phillip and Casper!! They were quick and very pleasant. Their overall customer service was 5+!!

An
Review №52

A BIG shout out to two gentlemen Jonathan and Jakari, I highly recommend them again for delivering my queen side bed, they did an awesome job

Ve
Review №53

Mariela was very professional and helped us immediately. She made our shopping experience smooth and easy.

Ta
Review №54

Very pleasant experience Jonathan and Q got my stuff in fast and carefully and set me up. India who helped me find the right pieces was also amazing and very helpful! Keep up the good work guys! Thank you!!!

Jo
Review №55

I ordered counter stools from two different furniture stores and wasnt satisfied, my spirit lead me to BT Furnishing and they had the perfect size and color I was looking for. The sales lady was very helpful, gave me a military discount and to top it off, the assembly cost a lot less than the handy man. When my son and I picked up the stools they brought them out rapped up and loaded them in my SUV. Thank you, BT

No
Review №56

I worked with Nhzir last week and He was very helpful with finding me a sectional that fit my needs.

Ka
Review №57

Both Kiyana and Armond were very helpful and easy to work with. They were patient and attentive with both myself and my boyfriend. I really enjoy working with them.

As
Review №58

Absolutely amazing service AND Quality. I purchased a twin/full bunkbed, 5 chest drawer and both mattresses. Ed and Phillip did a Great job and finished so fast I couldn’t believe it. I definitely recommend purchasing from here.

Ta
Review №59

I love my mattress and bed I purchased. The sales person was awesome he was very informative. My issue was with delivery. They took one week to deliver from purchasing date and they gave me a delivery window of 3:30-5:30. They didnt show up untill 8. No one called to update me on the delivery time I had to keep calling to get updates. Once they showed up set- up was fast and professional just the company ties up your whole day for delivery and lacks communication with the customer with updates thats why the 3 stars. Im very happy with the furniture just not the delivery.

Je
Review №60

Ky was very professional and helpful. I really appreciated her for helping me with my purchases. The other staff were nice too.

An
Review №61

NHZIR and INDIA customer service was impeccable...They made it an Awesome buying experience!!!! It was worth spending 1000s of dollars on the furnishing and service...KUDOS to you two....Im coming back for more. See you soon.

Da
Review №62

I had furniture deliver and assembled today by two very manner and respectable guys by the name of Jonathan and Quinlynn. They was professional and did good to take special care of my furniture, they also clean up behind themselves with out me asking. FIVE STARS to this team.Thank you Quinlynn, Thank you Jonathan and Thank you BT Furnishing.My wife and I are very please with the service.

Ze
Review №63

Great and efficient service from Jonathan and Q! They were pleasant, polite, and professional workers!

ja
Review №64

Nhzir, did a great job! He was very helpful, kind and very knowledgeable of the products.

Da
Review №65

Ask for Armond, he’s was very patient and he’s the best. I want you guys that he’s just giving. He gives intelligent, hardworking, patient, kind, and energetic vibes. I recommend you guys work with him if you decide to purchase.

Sy
Review №66

Came in looking for some modern furniture for my new apartment and Anel was so helpful! She recommended styles and overall provided an excellent shopping experience for me and my boyfriend!

Sh
Review №67

The delivery drivers Larry and Philip were exceptional. They not only delivered the bedroom set, but they they put it together effortlessly. I will continue to shop here in the future.

Ky
Review №68

India is an excellent salas representative with awesome personality. Love her presence.-from Hazel Moore

St
Review №69

Julia gave me wow customer service. Need more employees like her makes the place more better. I always have a great experience at BT.

Ti
Review №70

I have furnished my master bedroom and both of my kids rooms at BT Furnishings and I have never had an issue. The furniture is made with good quality material, they have several options to pick from, and the prices are very reasonable. I reccommend anyone looking for furniture to go there first. Customer is service is great just as well.

La
Review №71

Armond was very helpful with the purchase of my daughters bedroom set. He was very pleasant and gave me A1 customer service.

Ja
Review №72

I saw some really great pieces while waiting to pick up my sisters night stand.

ju
Review №73

Sebastian and Mark delivered and assembled my furniture today, they were really quick and professional!They cleaned up before leaving and they were a pleasure to be around.I had plenty of heavy and fragile items and they handled my furniture so carefully, best delivery Ive ever had! I definitely recommend, thank you BT 🤩🤩

Jo
Review №74

I was first greeted at the door and handed a flyer with a sale that gave me 20% off for spending over $1500. Tierra has done an excellent job taking me through the process of purchasing the items that I wanted and she done it well. Thanks Tierra and Staff. I will be coming back to BT furnishings.

T
Review №75

I had India as a sales rep and she was very knowledgeable. She was very helpful and I would come back again. She was very good

Ga
Review №76

Very good at what they do, great customer service and friendly. Great job Jonathan and Larry.

Al
Review №77

Mariela helped me out, she was awesome

To
Review №78

The deliveries was top notch very professional

NO
Review №79

Nhzir He was very helpful and nice. Help me really fast. And I was able to get what I was looking for.

sa
Review №80

We shopped at BT furnishings today. Tierra helped us. She was excellent to work with. She was very knowledgeable of BT Products.Thanks T

Sh
Review №81

The crew (Johnathon and Q) was on time, professional and knowledgeable of the items being delivered and assembled. Great crew and a great job!!

De
Review №82

Cindy was amazing and helped us out a lot. This is my second big purchase from them and I love them!

Br
Review №83

Jonathan and Q were AMAZING best delivery crew! thanks guys you made it so easy!

D
Review №84

I ordered a living room set ‘ bedroom set and kitchen pub table ‘ the delivery guys Jonathan and Q were excellent. They were on time ‘ very fast and respectful. ⭐️⭐️⭐️⭐️⭐️ 5 stars .

Ca
Review №85

Customer Rep : TierraGood attitude very informative and helpful. Explained everything in detail.Excellent

Ke
Review №86

Kiyana was excellent! Helped me pick out a sectional and accessories. Next visit to get my bed I definitely look for her, as she was the only who greeted me and my mom, and asked if we needed help.

Mi
Review №87

The service we received from Armond was top notch. He was attentive from the moment we stepped into the store.

Gi
Review №88

Yesie did a great job! Super detailed. Will be back again and I’ll be looking for her! (:

Ni
Review №89

Antonio and Q we amazing! They were attentive and careful with all my items. Also they were great conversation the whole time. Would recommend for anyone considering delivery. Well worth the extra money for delivery.

Ja
Review №90

Jonathan and Q came to deliver my bedroom set and were great. They were on time, efficient and kind. Very satisfied!

Ni
Review №91

I want Thank BT Furnishings for my nice Bedroom suite always got quality Furniture. Shout out to my delivery and assemble guys Larry and Keith came right out here and got me together. Professional and Quick!

Ki
Review №92

After 7 stores, they had just what I wanted and it was in stock. I took it home that afternoon.

Ru
Review №93

I went shopping for a full size bed and nightstand for my granddaughter and bunk bed for my grandson and salesperson Nhzir was so helpful that I brought everything I went in there for. He did an awesome job and was polite also, I was very please with hie customer service. A awesome job, Nhzir.. I will be back.

BE
Review №94

Nhzir was extremely helpful and courteous.I wish the rest of my experience was like this. The delivery guys left mark shoe marks all over my brand new rug and styrofoam I was left to clean up. They did not clean up behind themselves. I was ask to send pictures and still no response in almost a month. I have called, left messages still no response. The fort dresser was damaged and they did replace it. But, the delivery guy laid it on a hard wood floor without a blanket and has a chips down the side. Still no response!!!

Ne
Review №95

The customer service was amazing. My sales rep Nzhir? was very informative, chill, and helped me make a decision. He answered my questions honestly and thoroughly rather than aggressively trying to make a sales pitch. He was very patient with me even though I was indecisive, he explained everything, and had a great attitude which, ultimately, helped to cement my final purchase. Give that man a raise!

De
Review №96

This makes my second time purchasing from this store and location .Armond assisted me both times and I really was impressed with his professionalism, knowledge, friendliness, kindness, patience and courtesy he showed me and provided, thats why I decided to visit your store again and also because the store /company had and was able to deliver and sale me the merchadise I really wanted without having to wait for months before it could be delivered. They have very good quality and beautiful merchadise and at reasonable prices. I would highly recommend anyone to purchase from this store/business. Armond is definitely a 10 star plus employee to have and keep on your team. Hes a great access to your company and keeper.

La
Review №97

I worked with Ky super helpful she went above and beyond to help me get what I need I would recommend everyone to come check out Ky at BY furnish she will not let you down

Ca
Review №98

Nhzir was fantastic he was very mindful of the products, helped me pick out items for my daughters room. I gave him a vision and he did the rest. Definitely will come back to BT Furnishing in Dallas !! Nhzir keep up the good work!!

Ja
Review №99

One of the workers Edgar was much help. I was in and out in no time.

Ar
Review №100

Delivery drivers Dion and Johnathan did a fantastic job delivering furnishing and pointed out concerns of the delivery. It’s really humbling they displayed integrity about the issues and brought them to my attention. Management made things right right. Thanks Dion and Johnathan for your frankness and attention to detail bringing awareness issues to my attention as a consumer.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:4350 Gannon Ln, Dallas, TX 75237, United States
  • Site:https://btfurnishings.com/en/
  • Phone:+1 972-572-9898
Categories
  • Furniture store
  • Bedroom furniture store
  • Department store
  • Home goods store
  • Office furniture store
  • Sofa store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:11AM–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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