This review is long overdue! My husband and I wanted to upgrade from a queen to king mattress, and we stopped into the Henderson location a while back. In all honesty, we weren’t planning to buy a mattress that particular day, and we had visited other stores over prior weeks to price compare. George was incredibly helpful, and the best part was that we never felt pressured. I cannot stand when someone makes me feel like I need to purchase something on the spot. It’s the quickest was to lose my business! George was very informative - and patient. He worked with us to get us exactly what we were looking for, and he gave us time to shop and think without breathing down our necks. We ended up purchasing our new mattress and frame that day, and we could not be happier with it! I feel like we got a really fair price, and George made our experience great. I would highly recommend this location so you can get the best help! Thanks, George!
George was great to work with at the Knox location in Dallas. Took the time to run us through a sleep diagnostics and didn’t rush us through the selection process, giving us a multiple of options in various price ranges. Our mattress was a high demand product that wasn’t in stock and George came through in the timeline he laid out for delivery. Grateful for the service and quick turnaround on delivery, we’ve never slept better.
Daniel really knows his facts when it comes to the differences between all of the mattresses (and much more)! He bent over backwards to make sure that we got the deal that we wanted, at the price we wanted, and then he sweetened the deal with more discounts. He was amazing!I would highly recommend stopping in and talk with Daniel about your sleep needs!
We had an amazing experience with Sleep Experts. Daniel was professional, knowledgeable, and took his time to find exactly the right mattress. He asked questions, didn’t rush us and wasn’t pushy. It was a positive experience and we had our mattress within 24 hours. I would recommend sleep experts and Daniel to anyone.
Had a great experience with sleep experts with employees giving me vital information and recommendations. Definitely deserves the best ratings, they made sure i was all set and have gone above and beyond when I had some errors and had to return something. Definitely would recommend
Saturday. 10:00 am… clean, neat and organized!Immediate greeting from George… went through thecomputer analytics… knowledgeable associate…Four beds… selection/sale complete!George is an asset to your staff…Kind RegardsGene Garramone
George is fantastic to work with. He is very responsive and always answers my questions right away. I definitely recommend him for all your mattress needs.
We got fantastic help with purchasing our new mattress from Daniel today! I recommend Sleep Experts for their expertise in all types or mattresses and bases.
We walked in feeling that we were not going to purchase, especially looking at the prices. We were helped by Daniel M, and mind you we were his very last customers of the day. He did not rush us or push us into something we did not want. He listened to our concerns as in budgeting, and comfort levels we were looking for. Even when we decided to make a last minute change, he still found us the best mattress and deal. Genuine salesmen are so hard to find. He was polite, understanding, and never tried to pack on more and more items. Even when our delivery didn’t work out, I wasn’t upset because he handled us so well.
First and most of all, our customer service rep (George ) was outstanding. George knows !Second, the mattress selections were very good We found what we needed.Lastly, I would recommend this experience to anyone who is looking to purchase.Again, George is the real star at this location !!!Thanks Sir !!!
Although parking isn’t the easiest to find the place is pretty awesome. George is ABSOLUTELY fantastic he isn’t pushy he listens and is genuinely interested in making someone life better with a really solid product. He also gave me a really good price as well. Please people ask for George and get the best sleep of your life.
Great service. They were able to take care of me same day.
I came here to get a mattress with my best friend. George was help us out with great deals and service. We both left with a purple mattress and happy with what we purchased! Then less than two year. So happy to see George again! I came back here with my brother. George remembered me and help out getting my brother a purple mattress as well! Thank you George and thank you Sleep Expert!!
My wife and I came here and left with a great deal! Kynzie will put out 110% to explain and teach you before you make a choice. She does her best to work with you and is very patient.
I first talked to George at Sleep Experts months ago. We ended up buying a mattress at a competitor because we were in another state and couldn’t get to Texas due to the pandemic. He was so understanding and kind and I told him we would contact him for the next mattress we would be buying.Just placed an order for another mattress with George and he was fantastic to work with. Attentive, good listener, professional and efficient. We have not yet received the mattress but there is not one doubt in our minds that if we have any problems, he will get us taken care of. Very positive experience!!
Great experience. The expert selection program worked well in recommending which mattresses best suit us. George did a great job of showing us the different mattresses and explaining the differences of each. He was very friendly and did a good job of explaining the different mattress levels without trying to over sell. Will definitely recommend to others.
George is the best. Ask for him. He was patient a didnt rush me. Came away happy with price he worked out for me on a premium mattress.
Daniel was so thorough and helpful, he provided great service. I loved the sleep expert computer analysis which helped narrow down options. Whenever I need another mattress, I’ll come back here.
My daughter and I came in looking to purchase a new mattress for her new bunk bed! Larry greeted us right away! He was VERY knowledgeable and able to answer any question/concern I had. Larry was also very patient with us the entire time we were there! He made the buying process so simple! If you’re looking for a mattress, go ask for Larry! Hes the best!! 👍
George was an absolute pleasure to work with! He helped me find the perfect bed set up for my sleep style and needs. The team also has great deals! Looking forward to sleeping well.
I chose this sleep experts out of all the options in Dallas because of how good the reviews were. This place definitely did live up to the reputation. George took excellent care of us. He was super informative, knowledgeable, and all the while being extremely patient with us throughout the process. He guided us in the right direction and made our purchase as simple as possible. I definitely would recommend coming here if you’re looking for a mattress. Thanks again!
I’m very excited about my new mattresses! George was wonderful and very patient answered all my questions. I was very very happy with my experience.
Songs I walk into the store everything was great and also the guy help me with my purchase until the end thank you for your help
Branda was great and I had a wonderful experience
Kynzie was able to match us to an awesome bed by using her cool new technology. She was very knowledgeable and patient. Ask for her.
I received a great mattress, wonderful price and excellent salesman.I haven’t purchased a mattress in 8 years.George explained everythingI needed to know. He went over every detail andshowed me everything in my price range. He didnot push me around price wise. I am going toLet people here in my condo know about yourHonesty and and fine salesman like George.😀sales
Daniel is so accommodating, he sorted me out with a mattress protector.The Mattresses are very expensive however I am praying it will be worth it as I only have it for a few nights now.
Daniel was incredibly helpful, and made purchasing new mattresses for my kids so easy. Will definitely be returning to this location in the future.
Excelente service, the manager is really kind and know about mattress, they have a machine that helps you identify which is the best mattress for you, different models you can try, and a lot of accessories.
Daniel was amazing ! He gave his honest opinions which I appreciate way more than trying to pitch a more expensive product. Excellent service!!!
Great experience working with George on choosing the right product. He’s very sincere and knowledgeable. Highly recommend!
Super helpful staff!! I got assessed on their test mattress for 2 min and after that they helped me narrow it down based on the recommendation test. I went back and forth, laid down for minutes, almost fell asleep at one point lol I was really trying them out and the staff was very patient. Never felt rushed at all. They let me do my thing. Got all my questions answered and went home with a mattress matched for me.
LOVED every moment in this store. Friendly, fast, informative. Larry was a delight to work with and the computerized tool was pretty impressive for short cutting which mattresses to test. Can’t wait for my new bed to arrive!!
The salesperson was courteous extremely friendly and done everything he could to make me feel comfortable
The salesman was excellent, very helpful and didnt try to force the most expensive item in the store on me. We had gone to Macys before, where there wasnt a single sales person to be found and we werent allowed to even sit on any mattress because of the pandemic. I was afraid we couldnt even buy anything anywhere if one cannot test the mattresses. Sleep Experts was the exact opposite. I could lay down, compare prices and the salesman was very very knowledgeable explaining the difference in construction between the options I was considering. Plus, the prices were better and my choice was on sale. Delivery was right on time and the men even helped me with the mattress protector. Top marks for Sleep Experts!
Daniel was amazing! Who wants to mattress shop, not I, but he made it easy and hassle free. Now let’s hope this mattress is just as resourceful okuuurrr!
Phenomenal service. My partner & I walked-in very hesitant as most mattress buying experices have felt like used car sales, but this was not at all the case. Expert service and staff. Larry was my salesman, and George assisted. The entire sale felt very smooth and conversational. We ended up getting a great deal & service, and know that we will enjoy our new purchase. We would highly recommend coming here if youre in the market.
The staff at this location are very friendly and knowledgeable! George was very accommodating and answered all of my questions (trust me I asked all the questions you can think of). Larry assisted in checking me out, and made the entire process very easy! Highly recommend.
Larry was so knowledgeable and so patient while working with us this weekend! He answered every question we had and went above and beyond to make sure we were happy and taken care of. He even reached out to his VP Beaux to make sure we got the exact base we wanted! Larry, and everyone at this store location (shoutout George) were fantastic. We are so excited for our new mattress and base to come in!! Thank you Sleep Experts!
Professional and knowledgeable sales staff. No high pressure tactics just interested in helping you find the mattress that best suits your sleep comfort.
We had a wonderful experience. Larry treated us like family and was extremely helpful. He took his time and made sure we had everything we needed. He listened to what we were looking for and made the perfect suggestions. I would recommend Sleep Experts in Dallas to everyone I know. Thank you so much Larry!
George went above and beyond with his customer service. 5 star service
I’m oldest lady he was very nice help use and I thinking he good for your company very nice I will always use him if I need matter abd will tell all my friends about your stores thank you for been so nice
Very friendly staff was helpful finding the right bed best reasonable price in city i recommend it will buy it again with george.
Sleep experts off north Henderson are great ! Great sales manager! George B. Is extremely professional and knowledgeable!! Made it super easy !!My second matress from them in 6 months, I will continue to use and recommend friends and family !!
What an Extraordinary Customer Service experience during a global pandemic! I was greeted less than 30 seconds after I entered Sleep Experts by Daniel, a well-groomed, distinguished gentleman. I was in need of a queen mattress set plus a box spring. Sleep Experts advertised on Instagram an end of the season sale and Daniel was able to guide me to the sale items. Also, he suggested a more comfortable mattress which I purchased from him. Daniel allowed me to test each mattress out while adhering to the recommended COVID-19 procedures. He assured me that Sleep Experts disinfects all products. In addition, Daniel recommended additional products to complete my requests for today. In sum, I will definitely recommend Sleep Experts Dallas to my family and friends! Daniel, continue to provide extraordinary customer service. Have a Safe, Healthy and Prosperous New Year!
George was very helpful, he listened to what I wanted and found it for me. I am a happy camper, and can’t wait to sleep on my purple bed.
Met sales person, Daniel Morataya, on Facebook for a purple mattress and he went above and beyond to ensure all my questions and requests were answered. I was able to go to the warehouse and see the exact mattress I was getting before purchasing. I would absolutely do business with them again.
Daniel M. was AMAZING!!! He gave me a awesome price, was knowledgeable, professional and friendly. I would recommend anyone to shop here and with him specifically.
Larry A. was great! Took the time to explain advantages of each mattress. He ensured the payment would be in my monthly budget. The purchase of the mattress was an easy, no haggle, experience that was truly appreciated. When my next mattress is needed, Larry will be the contact.
Wonderful experience. George and Daniel were so helpful and respectful of our time. Daniel took it upon himself to find me the best deal possible. I couldn’t be more pleased with my purchase and overall experience. Thank you very much!
Sleep Experts was amazing. The sleep test helped us find a perfect mattress for our sleeping patterns. Larry was incredible; he is very knowledgeable and was extremely patient with us! I highly recommend stopping by this location before making your next mattress purchase! Thanks Larry for your help! you made this purchase really easy and enjoyable for us!
Wonderful!!! My husband and I found a perfect mattress in sleep expert. The price was fantastic and service is excellent! Thank you again Loren/Lorry for you patient. Look forward to sleep on the mattress!! So excited! ❤️
Sleep Experts is the best! We are so happy with our selection of our mattress and base that lifts at the head and feet. Thank you George for the help in our Stearns and Foster selection. Equally as great is the customer service..Larry the store manager was super professional in his follow thru in my basic questions and scheduling delivery in one day!! The delivery service Red Carpet were timely,knowledgeable and did a fabulous job.The best mattress store in Dallas.
George, Larry, and Joseph were an absolute delight. This was the most anxiety free, joy fulfilling mattress purchase in the history of all mattress purchases.We came in and George helped us determine that the Purple 2 was the best fit for us. He was patient as we went from option 1 and 2 SEVERAL times. He wasn’t pushy in the slightest - in fact, we told him we were waiting on our tax return to fund the purchase and he set us up with a quote and honored it a week later.That’s where we met Larry, who was a bright and jovial fellow. His greeting instantly made us feel welcome and appreciated. He helped us decide on pillows and truly made us feel like our business was important. You could just tell he enjoyed his job.Joseph is also included in our brag, because the phone skills with that one are strong.Thanks Sleep Experts on Henderson in Dallas TX! We’ll be telling all our friends!
This is the 4th mattress I’ve bought from Larry. I messaged him this morning and told him I needed a guest mattress ASAP. That morning I have a new mattress coming this week and I didn’t need to go anywhere! Easiest mattress purchase EVER!!
Larry and staff were extremely friendly and knew exactly what to get me the second I told him my price range for a queen mattress. Pointed me right towards their best deals and discounts. Would highly recommend this location in Knox-Henderson!!
Fast friendly service
Daniel was absolutely fantastic. He knew exactly what we needed and helped us find a great price to match. 10/10 would recommend going to him for your next mattress purchase!
George was amazing and really went above and beyond.
Worked with Daniel today and he was super knowledgeable and patient with me as I decided on what to get. I didn’t feel pressured to buy at all and it was such a smooth transaction. I’m excited about my new bed! Highly recommend this location!
Larry was very patient as we tried each mattress multiple times. He was able to guide us to the right type for me and my partner. So glad we stopped in and were able to purchase a great new mattress and adjustable base to improve our sleep!
I called and spoke to George today! He helped me pick out an inexpensive mattress for my daughter! He also was able to get it delivered in a week with no problems! Very professional and positive experience.
We purchased our king mattress and pillows from these guys and the experience was wonderful. The sleep test helped us narrow down our choices. Next day delivery was easy and convenient. If you’re in the market for a new mattress, don’t buy until you visit here first!
Larry was fantastic! My husband and I got married a week prior to coming into the store and wanted to upgrade to a larger bed. Larry walked us through all the options, was incredibly knowledgeable, and made sure to make recommendations based on our sleeping styles (while also making the shopping experience fun). 100% would recommend going to see Larry!
George met us last week when we were just starting to look for a new mattress. Meantime we consulted a major consumer organizations report on mattresses tested, checked with a major wholesaler, and contacted Tempur-Pedic website and customer support. We also made a follow-up appointment with George. Today we met again and there were no surprises except for a few happy ones. As we left we remarked to ourselves that it was one of the most satisfying purchase experiences we could recall.
I chose to do a review based on my experience today with Daniel.He made it easy for me based on 2 special needs that I had.But most of all..I felt welcomed.If any of that reflects on the GM, then I sayWay to Go. Thank You and Continued Success.
My husband and I came to this location searching for a specific mattress and were immediately assisted by Daniel. He was friendly and professional and allowed us to test a couple mattress without being pushy or making us feel rushed. We admire that this place has employees like Daniel, that know how to speak to people in a polite manner, does not stereotype customers, and meets the customers needs. We previously had a bad experience at this location years ago, and therefore tried to avoid it altogether, but the broad inventory this location has made us come back. We are glad that the customer service has improved and left us satisfied with our purchase. Highly recommend👌
Cannot express my gratitude enough to George and fellow staff at this location. I was in dire need of a complete bedding makeover.I was told to get with George upon arriving and it was the best suggestion I could have received. He was extremely patient and thorough in providing me all of my options, as well as thoughtful in the questions that he asked to help me make the best choice for myself.He made the experience seamless and I left with the utmost confidence that I made the best purchase for myself. All in all great location with an exceptional staffAs a follow up, received my mattress the following day of purchase and my bed frame just a few days after. George was great about staying in touch even after my purchase. He checked on me the day my frame was supposed to be delivered to make sure that it was and that I was still happy with the purchase.Really can’t say enough positive things about this location and the staff they have on site
Both times I’ve been in that store, I’ve received the most knowledgeable help from the salesperson. They made it so easy to make a choice and tried almost every bed to make sure it was the right one. Delivery service is very quick and reliable. Would recommend it very highly.
Very nice people, on time and great communication!
Mr Daniel was very helpful selecting the mattress I need it and ask the questions that I wouldn’t think to ask like sleeping position.Very professionalThank you for your help 5 stars all the way
Larry was very friendly and knowledgeable! Our mattress will arrive next week. Can’t wait!
Incredible experience! Most people dread mattress shopping and I’m no exception, but this time it was different and actually enjoyable. From the moment we walked in, George was incredibly helpful. Times have changed, technology has changed, and George’s expertise was beyond exceptional. He guided us through our options and we ended up with the best bed we’ve ever slept on in our lives. George was diligent with his communication, providing quotes, making any adjustments we asked of him, and made certain to follow up through delivery and afterward to ensure everything had met expectations. Not only were our expectations met, they were far exceeded…highly recommend!
Delivery was quick and professional.
Larry, George and team were responsive, really knowledgeable and on their game. Appreciated the non-salesy approach very much. Thank you!
My wife and I came by Sunday and had the great pleasure of working with Daniel. We had been several places before and had been flat out lied to at other mattress stores it was a breath of fresh air working with him. He helped us select the best mattress for our needs. Thank you Daniel and Sleep Experts for the great service!!
Friendly and knowledgeable staff and the purchase was as smooth and comfortable as can be. Great savings and they really cater to your needs! Going back for sure.
Daniel was very friendly and helpful on finding the right mattress. He followed up with us every day and made the process easy. Thank you
Excellent customer service. Can’t wait to start sleeping better!
George was happy to work with us making sure that we got exactly what we wanted at a great price. Id highly recommend them to my friends and family.
Great service from Larry — in and out with a brand new king size Tempur-Pedic with a great deal, no pressure, no hard sell. Highly recommend the location.
I worked with Larry today to get me a great deal on a mattress with an adjustable base. Larry was so friendly and extremely helpful. I would absolutely recommend to anyone looking for a great mattress, awesome price, and excellent staff in the store.
Daniel did a great job of walking us through the features and benefits for all the mattress options. He was very informative and gave us great financing options to make it work for me and family.
Larry and Daniel were great! A+ service! Extremely friendly as well and informative to the smallest detail as to washing the sheets! Would recommend! Don’t waste your time going anywhere else!
This is I want and good price,Exelent,Perfect.,!!I recommend it ‘..!
We knew we needed a new mattress soon, but went in Sunday just to look and get an idea of price. But, we had such a great experience with Larry, we decided to go back and buy that day. He was polite and knowledgable, which is why we ended up going back to buy from him. Would recommend this store for anyone looking for a mattress.
The sheet set purchased was not the right size king sheet set with queen pillow cases and when I called to inquiry they told me no returns or exchanges
Had a great experience! Friendly staff and got a great deal on my mattress. I also appreciated how clean they kept the store during the COVID-19 pandemic- I was hesitant shopping for such a personal item during all this, but I felt comfortable because everyone was wearing masks and they even had a sanitation station for us to use.
Larry and George were amazing! The customer service and expertise were unmatched and after going to several mattress stores trying to find the perfect mattess, you can truly see the difference here! Everyone in the store was nice, courteous, and knowledgeable but had the pleasure of working with both Larry and George and both set the bar! Second to none and unmatched! Now a customer for life!
George was our salesman and he was absolutely fantastic. He was able to answer our questions fully and knew everything and was able to fully explain the different mattresses that we had to choose from. Not pushy and very accommodating. Fantastic experience.
Excellent quality of mattress and service by Larry Atherton. Have purchased 4 mattresses for family members from him. Ease of ordering to delivery.
George was very helpful! We had a rough time with other stores but he made sure we left satisfied. He even went out of his way to REALLYYYY SECURE our furniture on our truck. We are grateful.
Incredibly helpful and easy. Walked in and less than 15 minutes later had exactly what I needed and even helped me out with price a little bit + delivery included. Could not have been any better, would recommend to anyone 10/10
My wife and I had an amazing experience at this location. George Beradze took such good care of us. He is extremely knowledgeable, patient and took the time to let us try everything out several time and make a decision. We walked out beyond happy. We have been researching and looking for the right mattress for a long time. We wanted something at the right price without settling on comfort or quality. Our family is growing so we needed something not only super comfortable but that will last. George made it happen no pressure no schemes. If your looking for a mattress go to this store and ask for George. You will not be disappointed. We weren’t even planning on buying today but got exactly what we wanted at an incredible price. We will definitely be back. Thank you George for helping us today and making it all come together.
The staff was super friendly and wasnt pressured one bit into buying a mattress. I bought the Purple 2 mattres and thiswas the first ever new mattress that I bought. I am forever a sleep experts customer.
The showroom was clean and organized. Salesperson Daniel was not only professional but rather cordial and, we must admit, most effective at selling us the two mattresses we needed.
Second time purchasing a bed here. I came in just to look around and Joseph was able to get me a great deal on two queen mattresses and an adjustable frame. Highly recommend.