user
Mattress Firm Lovers
4401 W Lovers Ln, Dallas, TX 75225, United States
Appearance
Mattress Firm Lovers

Comments
My
Review №1

Dexter was by far amazing during this stressful process! He answered all questions and was very helpful. Thank you Dexter, I’m beyond satisfied!

De
Review №2

Tywron Beard was our sales rep and he was awesome. Very low pressure, but made sure we knew exactly what we were getting. He listened to us and made recommendations based on what we needed, not based on how much he’d make off the deal. I’d totally buy from him againThe mattress was in stock and we were able to have it home and set up the same evening.Great experience!!

Gr
Review №3

I had broken my back probably 6 months before my purchase. Never had I ever bought a what I deemed an expensive mattress in my 69 years. King sized beauty rest, firm with a soft pad at the top. ALL I CAN SAY IS YOUR MATTRESS WAS HEAVEN SPENT. Great mattress where it helped me jump out of bed. So comfy. It just sucks you in. Spend a little more. It is worth it.

Je
Review №4

Great experience! Dexter was really helpful and knowledgable.

Ha
Review №5

Dexter helped me from start to finish and I could be more grateful!!! Truly cared about helping get a mattress and when things went wrong with shipping, then my card, then receiving a mattress again, and a week of trying to get a mattress. I called him up again and he helped me figure out a solution with a new mattress arriving in the next 48 hours. Such a great person and it shows through in his caring and hard working personality! Couldn’t be happier and thank you Dexter for countless hours on the phone with me!

Al
Review №6

Karen was absolutely amazing and had plenty of information to share about each bed to help us find the perfect fit for us!

Pe
Review №7

Sevice was great! They had the bed I needed. Theron answered all my questions.

ti
Review №8

Dexter at the Lovers Lane store in Dallas was very knowledgeable, professional and polite. I would recommend him without hesitation.The two gentlemen who delivered and set up our new bed were wonderful as well! Such an easy process all around.

St
Review №9

My experience with Mattress Firm was awesome! I’m the sales representative REALLY knew his stuff - everything there was to know about beds. He took his time, answered my questions and gave me great advise to get what I wanted/needed for the right price. He was sos professional, and I was very pleased with my purchase! I would definitely go back to the Mattress Firm on Lovers.

Si
Review №10

I had such a wonderful experience selecting and purchasing my mattress and foundation. There were many popular brands and styles available. My sales person, Dexter, was fantastic. He was knowledgeable, professional and very courteous! I highly recommend.

Tr
Review №11

Knowledgeable, helpful, no pressure. Easy and laid back experience.

Sh
Review №12

So, I was looking to make a purchase for a new plush mattress to get better sleep at night. Tywron assisted me very well with my purchase. He answered all of my questions, and I was out in no time with my mattress. Im 100% satisfied with my experience.Thanks to Mattress Firm I have a way more comfortable bed now.

Th
Review №13

Dont waste your time. Low inventory, old dude didnt get out of hia chair. Happy to spend my $ elsewhere

Ke
Review №14

Dexter is as cool as the other side of these pillows!! I’m looking forward taking them on my vacation next week, hit Dexter up he knows his stuff, thank you!!

Ky
Review №15

Dexter was knowledgeable, helpful and efficient! I had to run to pick up my son from school before we finished the transaction, and he was able to do it all over the phone. He even helped find a special frame needed for my vintage bed. Highly recommend!

Du
Review №16

Very nice people and were extremely excited and helpful. I came in to buy a mattress for my first apartment and the helped me figure out what kind of style of mattress I wanted.

Ch
Review №17

Fantastic experience in this location, great customer service, very accommodating and caring ..I really recommend

Ka
Review №18

Great customer service and great selection of mattresses!

Ch
Review №19

What an easy experience it was picking out mattresses for my newly purchased home. I described what I wanted for each bedroom and the sales person made recommendations that were spot on With regard to comfort and price. It was some of the easiest shopping I’ve ever done!

Be
Review №20

Marlone Gonzalez was very helpful in adjusting my bed

Do
Review №21

Our sales person a Mr. Theron Beard was very helpful and knowledgeable. It was a very easy and pleasant purchase.

Br
Review №22

Great experience at Mattress Firm! Dexter was patient, informative and efficient. He answered all of our questions and we learned so much. Would highly recommend Dexter and Mattress Firm on Lovers Lane in Dallas!

Za
Review №23

Dexter was a tremendous help and the pinnacle of customer service. We are extremely satisfied with our experience and will return for all of bedding needs.

Ka
Review №24

Mike is simply the best! Patient, professional, informative, knowledgeable, and just lovely to work with. So appreciate the individual care and customer service.

Ca
Review №25

Courteous, helpful, and knowledgeable. Good variety to choose from. Appropriate pandemic precautions

Ca
Review №26

Brandon was very pleasant and patient. Made me feel very at ease and made sure I was very happy with the mattress I selected. Great selection and great prices too!

Jo
Review №27

Brandon really helped us with this purchase. He was extremely friendly and knowledgeable! He made us feel comfortable, as though he’s known us for years! What a breath of fresh air!

Ti
Review №28

Amazing deal & free delivery & set up regardlesss of price! And fast delivery time, and 4 months to try the mattress - not to mention great quality products !

Fr
Review №29

Great customer service. You dont get harassed by the employees and pressured into choices

JA
Review №30

Dexter was wonderful! Great consultation, patient and kind!

be
Review №31

Ms. Ashley, Was very professional and understanding and friendly. I appreciate her helping me find what would work for me. I would recommend. Thank you

kr
Review №32

AWESOME first rate A+++++ experience with EXCEPTIONAL customer service. Dexter was above and beyond a pleasure to deal with. He was extremely patient with ALL of our MANY questions and concerns and was extremely well versed with all of the product lines. We were worried about the adjustable base fitting in our custom bed so he took extra measures mking certain the delivery was seamless by personally overseeing everything AND sending boxsprings on the truck just in case... He also went to another location to get an oos item for me on the delivery day!!!! Both my husband and myself are very choosy with our purchases - we appreciate Dexter for making this experience a positive one all around. (Intellibed Midnight King purchased with 2 pillows and mattress pad cover)I must also mention the delivery service crew was very professional and accommodating. The auto service communicated the delivery window twice the day before. And once the day of and delivery was prompt and VERY easy. The guys were extremely kind.

Ni
Review №33

Mr. J. Anderson was very attentive to the needs of my back. He was very friendly and I will be referring some friends that are interested in purchasing a mattress. 😊

An
Review №34

Excellent customer service, Had a hard time finding the right mattress online and called the store and they were able to take care of my questions and needs. Thank you. Cant wait until my bed arrives.

Ch
Review №35

Friendly and efficient service provided!

La
Review №36

What an amazing experience! I have been in the market for a new mattress/adjustable frame for about a year now, and the sales Rep Shane and manager Brandon blew all the other mattress stores customer service away! I highly recommend them for your mattress purchase. Very knowledgeable about each product. I will only be using them for all my future purchases. Cant wait to enjoy my new mattress in a few days! Thanks again guys!

Tr
Review №37

Great service and help from Dexter. Thanks!

Al
Review №38

Excellent personalized customer service. I’m very happy with my recent experience here and will return in the future.

de
Review №39

So friendly and efficient. Great knowledge and prices.

St
Review №40

Mattress Firm provided good customer service. Brandon was great at the Lovers Lane store. Easy warrantee transaction and no rush no pressure.

Co
Review №41

Mike and Tyrone were both very friendly and extremely helpful!! I would recommend them both anytime....

Ja
Review №42

Just had the best experience here buying my new mattress with an adjustable base. Shane was fantastic. He was well knowledgeable in the different styles between foam and spring mattresses. He understood my layer of comfort that I needed. I got a superb bed for a great price. Can not wait to sleep on it. Thank you Shane for having me feel great investing in my sleep on such an important purchase.

Je
Review №43

I walked in, told them what I wanted...left in less than 10 minutes. Favorite mattress, bed frame and half the price

Br
Review №44

Our rep Brandon Hooks was great. He showed us all the options and never tried to pressure us into the most expensive mattress.

Ev
Review №45

Great place and wonderful experience with the awesome helpful customer service we received great information on purchasing our fist Tempur pedic mattress foam memory !! We love it amazing sleeping experience!!!

Ja
Review №46

Brandon was great! Knowledgeable. Not pushy. Price seemed more than fair. the delivery fine couple hours later than anticipated. About to sleep my first night on my new firm King sealy posturepedic Briar rose mattress with free adjustable base.

Ke
Review №47

Very good service!

Ja
Review №48

I had the best experience purchasing my new mattress with adjustable base. Ask for Shane. He is awesome ! Very knowledgeable about the various mattress styles and provided honest feedback. I absolutely love my new mattress.

Ka
Review №49

Amazing Service!! Extremely friendly and attentive sales team! I came in needing to exchange my mattress. Michael was extremely helpful at finding the perfect mattress comfort level, brand and feel for my needs! I would highly recommend visiting this Mattress Firm location for al of your mattress needs!

Is
Review №50

Amazing prices and great customer service

An
Review №51

Great response and service. Price was very competitive.

An
Review №52

An A++ 13/10 experience! The salesmen there - Shane and Brandon - really want you to have the best experience and for you to walk away with the mattress best mattress suited to you. The best mattress firm in the Dallas area by a longshot!

ay
Review №53

Great service and well executed customer service. Ask for Shane if you are curious about any mattress, he will give the history of it and what suits your need.Happy customer here

Ad
Review №54

Thank you Brandon for your help in choosing a matress and your excellent customer service.

b
Review №55

Kristi was awesome!

Ja
Review №56

Great service and very helpful with choosing a mattress

KF
Review №57

Professional and great.

Tr
Review №58

Helpful associates and quick delivery!

Re
Review №59

Our shopping was so simple because of their excellent customer service. We love our tempurpedic!

Ka
Review №60

Very professional and informative

Cr
Review №61

Great customer service, found a great bed I will enjoy. Thank you mattress firm team.

Ja
Review №62

Deborah was great, very nice, informative, worked late

Da
Review №63

Okay place to shop

Information
15 Photos
63 Comments
5 Rating
  • Address:4401 W Lovers Ln, Dallas, TX 75225, United States
  • Site:http://stores.mattressfirm.com/tx/universitypark/mattress-stores-university-park-tx-219.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=dallas%20tx&utm_kxconfid=uflnw2ovk
  • Phone:+1 214-219-6700
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations