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Sleep Experts Lovers Lane
5643 W Lovers Ln, Dallas, TX 75209, United States
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Sleep Experts Lovers Lane
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Di
Review №1

Sharon has a great spirit. Her knowledge of the adjustable bed what made me go and purchase in Store. My mother love her bed. It does the same as a hospital, but give her the comfort of a larger bed

Gr
Review №2

Ade, the Store Manager, was super helpful. Answered all my questions and more. Very good at explaining the matteress and associated items. Would recommend him highly to friends family and others.

Em
Review №3

Zack was very pleasant to speak with and very knowledgeable of the varied products. He was very patient and worked with my budget. I would recommend him to family and friends!

Ma
Review №4

Sharon is a rockstar! She attended to us for our every need. She was not only nice but hilarious. I had an amazing experience buying a bed. Definitely recommend coming here and getting yourself a mattress from her! She knows what she is doing.

Di
Review №5

Zach at sleep experts on Lovers Lane is wonderful - very patient, professional and personal! Definitely recommend Zach! Dixey (Ebby Halliday)

Ce
Review №6

Very good shopping experience, we were shown several mattresses until we all agreed on one. Great shopping experience.

Al
Review №7

What a great experience! Thank you Chuck and Sharon for all of your help and great advice when making the decision on a new mattress. Definitely recommend this location for your sleep needs! 💤

St
Review №8

Sleep Experts is amazing. My salesperson, Sharon is attentive and courteous. She made my shopping experience excellent.

Ta
Review №9

Sharon was extremely helpful and friendly. She helped me find exactly what I needed in stock with delivery the next day!

St
Review №10

Sharon was excellent in providing expert service, information and a comfortable sales atmosphere. She went above and beyond to ensure we were comfortable in the selection process that fit our needs and budget. Sharon is truly a sleep expert!

Ka
Review №11

Sharon is amazing! This is the third mattress I have bought from her. She is so helpful and always aims to get you the best deal. Looking forward to continue doing business with her in the future.

Na
Review №12

Sharon was great to work with - really knowledgeable. Buying a mattress is hard, and she made it a pleasant experience. Highly recommend!

Ju
Review №13

Sharon gave us great advise about picking out our new mattress. Wonderful service!

T
Review №14

I went in the store on May 12th to purchase a tempurpedic set. I was looking for one on the discount clearance but was told there werent any available. So I put in an order for a new one. However my husband found one on discount the next day at another store and we paid 3k cash. I told him I was concern about getting my refund first before spending more cash but he assured me that I would have no problem. Needless to say when I arrived at the Addison location to pay cash for the clearance the store manager Sharon from lovers lane location was there and seem very upset that I had cancelled my order. Adedire Adesida the store manager at Addison where we found the clearance bed stated that they are good friends and that he would give her half the commission he made from the clearance purchase since she was upset. I didnt care about any of that I just wanted my bed and refund. The lady was so upset she didnt even speak which I felt was very unprofessional being that you are a store manager. Needless to say I have yet to receive my refund in full for my cancelled order..I have contacted both store managers at both locations several times. It has been almost two months and we have been getting the run around saying its in the mail. I paid with 3 forms of payment but have not received the cash portion. Adedire was only concerned about making a sell and me giving him a good review so that he can keep his good ratings.However when it came to him helping me get my refund back he was very unproductive. Me and my husband have reported them to the BBB and we hope we can get this resolved before proceeding to the next. Also I requested the contact info for there headquarters but was told there was no way for customers to contact them. I will keep you posted .

Ma
Review №15

Great customer service! Sharon exceeded my expectations, very patient, and gave great advice! Definitely deserves a raise!

Me
Review №16

Sharon helped me find the best mattress option for me. She’s awesome to work with and Very informative! I’ll get my mattresses from sleep Experts from now on....and I’ll be coming to this location for Sharon’s help. A++++

Ma
Review №17

From the moment we walked in Sharon was nothing short of amazing! Shes extremely kind and knowledgeable. The experience she provided lived up to the stores name Sleep Experts. Im beyond thankful to have met her, and we purchased the most comfortable bed from the store.If youre considering buying a new bed, pillow, or adjustable base then I urge you to look no further. They have the best pricing and customer service.Thank you Ms. Sharon Roth for all of your help and positive energy!

Wi
Review №18

Top notch customer service! I knew what I needed and they arranged for everything over text and email and I was able to pick everything up at the Distribution Center the same day. Thank you for being so responsive and easy to work with.

Ol
Review №19

We had a really great experience at Sleep Experts on Lovers. Daniel took care of us - he was kind, professional, and very considerate of our budget. He worked to find us the best mattress in our price range and he was never pushy about selling us on extras like a lot of salespeople can be. The technology Sleep Experts has to match you with a mattress is really interesting / innovative and we found a mattress that works amazingly for both me and my husband very quickly because of it. I would highly recommend this store!

Lo
Review №20

The best mattress shopping experience! Sharon was beyond knowledgeable and got us just what we wanted. She also price matched for us to get an even better deal on our mattress. We mistakenly purchased the wrong size pillows and Tyler was extremely kind and helpful!! He replaced our pillow for free and even let us keep the other pillows! This is a great store and great company!!

MO
Review №21

The best place to buy a mattress from, thank you sharon for helping me getting my mattress, I recommend it for everyone.

Ch
Review №22

Mark did an amazing job of fitting us with a great mattress as well as keeping within our budget. We even went next door to a competitor mattress store. Not only did he give us the best price, his service is second to none. Don’t waste your time going anywhere else.

As
Review №23

Daniel was awesome. Very knowledgeable, extremely friendly and professional and helped me find the perfect mattress. Highly recommend.

jo
Review №24

Sharon was extremely helpful in finding the most comfortable mattress for our price point. My father and I loved her sweet disposition - it was clear that she really wanted to help us, not just make the sale. I 100% recommend visiting the Sleep Experts on Lovers for your mattress needs! I’ve had negative experiences buying mattresses before, but this was completely positive, dare I say enjoyable!

Mi
Review №25

Sharon was terrific! Her expertise was very helpful to make a quick and informed purchase.

Dy
Review №26

Shopping for mattresses with Sharon was better than going to Six Flags.I immediately knew we were in the best of hands. I will never buy a mattress from anyone or anywhere else.THANKS SHARON!!!!

Ja
Review №27

Recently moved to Dallas and needed to mattress, and typical fashion with us put it off long as possible. Paid the price sleeping on the guest bed, which is a quality mattress, just not what we are accustom too.Walked into Sleep Experts Sunday evening at the close minute and expected to be rushed out since most people are ready to go home at the end of their workday. That was not the case with Sharon, she warmly welcomed us and professional. I cracked a joke we were just going to rush through and come back later since the store was closing. She quickly said no worries, just tell what you are looking or needing.Sharon walked us through the process to help identify the correct mattress for both my husband and I. She is extremely knowledgable of the products in the store, explaining how each compares to each other and what it does for your body. It was overwhelming, it had been years since we bought our last mattress and things have change.Sharon never once pressured us to purchase a particular mattress, but the correct and right one for us (which we found out was actually on the list). She stayed passed closing time to assist us and deal with our technical glitch with our bank, and never complained.If you are looking for someone to help find your next mattress, Sharon is the person to go to! Thank you so much! Jason & Russell

Ra
Review №28

Aharón is an incredible professional and know her products. Go an get your bed

Do
Review №29

Sharon went the extra mile to make sure every detail was taken care of. She helped us get the best mattress that fit our budget. We are extremely happy with the mattress and Sharons customer service. Need a mattress, call Sharon she will get you a good price for a great mattress!

Er
Review №30

I have to back up what everyone is saying about Sharon. She is simply wonderful. Handled all of our needs and now I am sleeping in one of the best investments I ever made!

Az
Review №31

Ive purchased a mattress and foundation from this company,and I am truly satisfied. Yesterday, the lovers lane branch worked tirelessly to make sure that I remained a happy customer. Great and friendly staff, awesome products as well! Thanks, Daniel!(the first one! lol)Your customer service was inspiring. I am really impressed. I appreciate you for taking your time and working through every obstacle with class. Sharon is also a true Angel! Great people, great experience& great merchandise!

Ro
Review №32

Service was excellent could nor ask for better price, value, and service from Sharon.

Ji
Review №33

Daniel was such a huge help to me. I had just ordered a bedframe and not realized that the slats I had for my old bed would not fit this frame. Last night I had to sleep on the couch but tomorrow that will not be an issue for me. Daniel got me a discount and a good price for a boxspring in less than 10 minutes and tomorrow it will be delivered to my front door. Thanks Daniel! You da man.

St
Review №34

I decided to mattress shop at the Sleep Experts on Lovers based on the glowing google reviews about Sharon. The reviews are 100% accurate. Sharons customer service was exceptional. Also, the store was super clean. I highly recommend!

el
Review №35

This store is fabulous, very knowledgeable and provides great service! Sharon couldn’t have been more helpful!! I got a wonderful mattress at a great price. Thank you!

Li
Review №36

Amazing experience at this store. Sharon Roth is so helpful, and went out of her way to accommodate my daughter in finding the perfect mattress. She is beyond patient in that it took a long time to find One that was just right, and she went above and beyond to get us the very best price possible(way below list price!!) I highly recommend this store, and ask for Sharon’s assistance-you will be glad you did!!

Ra
Review №37

I love this location! Be sure to ask for Sharon, shes is a rock star! She really focuses on comfort and customer experience and Im sleeping so much better because of it. I highly recommend them if youre looking for quality and comfort.

Ro
Review №38

Sharon was so great at helping us select the perfect mattress! Would definitely refer her to friends!

Fr
Review №39

I called to make sure the store was open and Sharon answered! It really was my lucky day. Sharon is very professional, knowledgeable and just plain nice. My husband and and I were extremely impressed with her attention to details and her skill in answering questions and anticipating our needs.

Ru
Review №40

I went to Sleep Experts on Lovers Ln and had a GREAT experience with Sharon. Her knowledge base in finding a mattress for my husband and me was greatly appreciated. Also, she was so friendly, carefully listened to our needs, and made checkout easy as well. We talked a lot about the importance of sleep, since I am in healthcare. I liked working with Sharon so much!!

Pi
Review №41

Sharon is amazing and know her products!

K
Review №42

Sharon Roth was great! Friendly, informative and did not push us into a larger sale. She wanted to make sure we understood all the important points of mattresses and made sure we tried several different options. I highly recommend this store for selection of mattresses, price and professionalism.

Ji
Review №43

Sharon helped my boyfriend and I find a bed that was the perfect fit for both of us. The customer service was amazing and she worked with us to get us the best deal within our budget! We’ve already recommended this location and Sharon to our friends.

Bl
Review №44

Now that I have a lot of time on my hands, I thought Id write a long overdue review of my experience at Sleep Experts. I went to the location on Lovers Lane and was helped by Sharon. Sharon was AWESOME. I didnt get that typical used car salesman approach. She listened to my wants and needs and helped me find the perfect bed. Ive had hip and back pain for years with just every bed imaginable and I finally have relief thanks to her suggestions. Ironically, she helped more than any doctor or physical therapist Ive met with over the years. I would highly recommend a visit if youre in the market for a new mattress.

St
Review №45

Great store with amazing service. Bought mattresses from Sharon who was extremely friendly and helpful!

Ho
Review №46

We were shopping around for a mattress and we end up at Sleep Experts. Wow!!! But what an experience!!!! Sharon was so friendly and helpful. We definitely recommend Sleep Experts!

Br
Review №47

Sharon was a pleasure to work with. She is knowledgeable, very friendly and very patient!

An
Review №48

Sharon is wonderful. We had no intentions of buying a mattress that day but she convinced us. She worked really hard to gave us the best price.

Je
Review №49

We just had the most amazing mattress shopping experience. My daughter and I arrived at the Lovers Lane Sleep Experts store this afternoon to buy new mattresses for us both. Ms. Sharon, the store manager, greeted us at the door and proceeded to walk us through all of our options according to our budget and preferences. Every detail was tended to. Every suggestion was spot-on. Who knew mattress shopping could be so informative and fun? Ms. Sharon made it possible for us to leave the store with mattresses and all the necessary accessories that were even better than we were hoping for right and on budget. I was blown away! We definitely plan on returning over the next several months to get new mattresses for our three sons as well. Thank you, Sharon!

Li
Review №50

Sharon Roth is the person to see when you need to sleep better. She manages a store with the best of the best in mattress options. My husband and I worked with Sharon to find the best sleeping mattress that worked for both of our different needs, and also is the dreamiest mattress we have ever had! Definitely use this particular location (not all Sleep Experts are the same!) and ask for Sharon!! Even when the mattress was so popular it was not going to be in stock for a while, she allowed us to use another high end mattress in the interim. And she monitored the warehouse to see if another of the bed we wanted came into the inventory faster than anticipated. Because of her proactiveness, it did indeed arrive sooner and it was quickly earmarked for us. Thank you, Sharon!!

ju
Review №51

Great service! Ty at the Henderson store was very helpful.... above and beyond!

Ev
Review №52

Sharon was awesome! She spent a lot of time and helped us find a great mattress where we will spend 1/3 of our lives. Is she as important as a doctor? Probably. Don’t bother buying a mattress from anyone except Sharon.

Gr
Review №53

Went here in search of a mattress after sleeping on a terrible one for years and I found something affordable and super comfortable!! I was helped by Sharon Roth and she was absolutely amazing. Super helpful and nice and she did everything she possibly could to help me out!! The mattress I got exceeded all expectations while staying in my price range. Ill definitely recommend this store to friends!!

Gr
Review №54

Sharon has given me some of the best customer service I’ve ever received! Not only was she extremely knowledgeable with helping me find the comfiest and most supportive mattress I’ve ever slept on, but when synchrony bank gave me issues with financing she stepped in and helped me deal with them herself. I’m normally not the type to leave reviews but I wanted everyone to know they would receive the utmost care if they chose to purchase a mattress from this store!

De
Review №55

Be sure to ask for Sharon at this store. She is super customer oriented, LISTENS and knows her mattresses! She helped me find the perfect mattress within my budget, and actually it came in a little under budget for me. I kind of expected a mattress salesperson to try to up-sell, but Sharon only wanted to meet MY needs, not hers. Very impressive. I bought the mattress on Saturday, and she offered delivery the next day, on Sunday, on a holiday weekend. Wow! I had a special request that I called her back for, regarding the delivery. Sharon took care of it on the spot. I will recommend Sharon and this store whenever someone is needing a mattress. BTW, I tried the online route buying a mattress, and it didnt work out for me. I recommend buying a mattress the good old fashioned way, no matter how great the online reviews are for a mattress. You need to try before you buy, because its a hassle if an online purchase doesnt work out. The only easy part was getting Sharons help with the new one.

By
Review №56

Sharon was so amazing. She found me the best bed that I could imagine. Especially after sleeping on the couch for 3 months! Thank you again so much Sharon!!!!

Gi
Review №57

I highly recommend your shopping at Sleep Experts and making your purchase there, as well. Sharon was knowledgeable, professional and patient. This is my second time to buy at Sleep Experts...They are the best in every way!

Sh
Review №58

Excellent service and pricing! Sharon really knows her mattresses! We had not bought a mattress in 20 years so we needed a great deal of education. Thank you Sharon for making this a pleasant experience.

Al
Review №59

Thank you Sharon for your awesome service and kindness.

Ke
Review №60

The service and attention Sharon gave ronald and I was just great. We bought a mattress about 3 months ago and have been having issues sleeping she took great care of us. She made sure we were both happy and got us an exchange and our new mattress delivered the next day. She’s seriously a great genuine person. Thank you Sharon!

De
Review №61

I enjoyed the service given. I loved that I could try out each mattress and visualize what it would look like in my bedroom. The store is very clean and well thought out!

Em
Review №62

Sharon - youre the best and the showroom is so inviting! Let me tell yall she went above and beyond to make sure we had a great experience. We went in to buy a Purple mattress on Black Friday and while we knew exactly what we wanted, we still wanted to get that last lie down on the mattress just to make sure. Well, turns out her location doesnt have any in the showroom but she does all the extra leg work and sent us over to another location just down the road at Preston & Royal to try it out. (First day they were open post tornado). They were so nice to us and took care of us on behalf of Sharon without any hassle whatsoever. The whole thing was just such awesome customer service that we went BACK to the Lovers Lane Sleep Experts just to buy the mattress from Sharon! Anyone looking to buy a mattress should definitely shop here for a great experience and let Sharon take care of you - especially anyone like me who dreads shopping for anything like a mattress or a car or anywhere you might being hassled or upsold or hovered over by overeager sales people. Sharon is seriously the best and happy to help you out. Youll never want to go to another mattress showroom ever!

Jo
Review №63

This is my second time purchasing at this store and it is amazing! The customer service is top notch and Sharon will get you your mattress! She is super attentive and knowledgeable about everything. I love her attitude and my new mattress!

Hi
Review №64

I would like to thank Sharon in helping us out in getting a mattress. She was a very knowledgeable person and she spent a great amount of time in explaining the pros and cons of the mattress. She gave us the best deal and within our budget. For my future purchases, I would like to get help from Sharon. If anyone want to get a mattress, please ask for Sharon. I would also like to thank Cliff for helping us out.

Ky
Review №65

Sharon is amazing. She was so patient with us. My husband and I bought a mattress from her today. We took a week to decide what kind of mattress we wanted to purchase and went to different mattress stores but Sharon went above and beyond expectations. We will know have a mattress that will last us longer than a year.

Ar
Review №66

Sharon made finding the perfect mattress for my mother easy, fun and above all informative. She was attentive to my mothers needs and offered the best within our budget. I can say we are confident that we walked out with the best mattress for us. Thank you Sharon!

Jo
Review №67

I am glad I decided to go to Sleep Experts. Sharon Roth welcomed me and my wife into the store and guided us into making informed choices for our next mattress. Sharon provided specific details of each mattress we tried. Ultimately we purchased a mattress and where impressed with the entire process.

Ma
Review №68

My wife and I are very happy to find this place, especially for meeting Sharon. She is very professional & very friendly. She explained us everything we need to know & helped us find what we were looking for.Thank you Sharon you are the best!!

Mi
Review №69

Sharon was a very professional, knowledgeable, friendly, and helpful. I had an all around great experience working with her.

Tr
Review №70

Nice, friendly and good customer service. Sharon is a good seller.

Co
Review №71

It was a great experience. I got the pleasure of having Sharon help me pick out a mattress. If you go here make sure to request her she is extremely sweet and will make sure you get the best service possible. I highly recommend buying from her!

Co
Review №72

Recently relocated to the area and was in need of a comfy night sleep and splurging on an adjustable platform bed after long month of moving and sleeping everywhere but my own bed. My spouse & I couldn’t of been more pleased with our purchase at this location, the Store Mngr, Sharon was wonderful, friendly and very knowledgeable about the product lines and benefits of each. Both Sharon and her associate made the experience so pleasant and fun! Bonus! We had our new mattress & adjustable platform bed delivered within 24 hrs to our new 3rd floor apartment, great team of delivery guys that were punctual and careful as they set our new mattress up! We will most definitely refer friends & fam, 5-star experience!

Je
Review №73

I agree Sharon is awesome! I was shopping for pillows, Sharon explained the different features of 3 top selling pillows, she had me try out each of the pillows too. I bought one of each pillow - Good Night!

Vi
Review №74

Sharon is an extreme professional with so much knowledge of her products and her zest for helping her customers with finding the most comfortable mattress within ones budget. Sharon, thank you very much!!!

Li
Review №75

Sharon was great! I enjoyed working with her and she worked hard to get me a good price.

Ja
Review №76

The young lady name Jasmine in the store is supper super nice! Me and my husband came in to do an exchange with a mattress we previously bought at Mattress Firm. She took her time with us, gave us the choice to come in each day and try the two beds we were stuck between but ultimately we picked a bed, she honored the same price we spent and even made us laugh a little. Then after we received our new bed she sent us an email and gave us a call to see if everything was alright.

Sa
Review №77

This place is great ! Nice and friendly people here with good customer service. No parking issues since they have extra parking lot space. I like their collections.

Co
Review №78

Sharon was the sweetest and most conscientious helper Ive had in mattress sales. She helped me find the perfect mattress in a timly fashion. Im leaving sleep experts with an uplifted attitude and a big smile on my face. Thank you Sharon just so much!

Ki
Review №79

I spent almost 20k with them. They delivered one of the twin XL’s to the house covered in stains, I didn’t notice until they left but immediately within minutes called the store and emailed pictures of the stains. They said they would be back in a week with a new mattress. When they got there said they couldn’t take because the mattress was stained. WHAT?????! You delivered it to me this way. I’m at a total loss for words. DO NOT SHOP HERE!

Li
Review №80

We had a little hiccup in the delivery. But Sharon our sales person made sure my 94 year old dad was more than happy above and beyond her job Thank you so much!!!!!

Jo
Review №81

Sharon was incredibly helpful and knowledgeable. Her excellent service made shopping at Sleep Experts a pleasure.

Ka
Review №82

Mattresses are very complicated LOL. There is a lot of stuff I needed to know because I am having hip surgery because of bad pain. We went to the store so that we could have some help with some of our questions. The Manager of this store was helping us when another customer walked in. She proceeded to go help the other women, and helped her while we waited for 30 minutes. We were very frustrated by this and thought it was very unprofessional. We ended up having to find an employee from another store who was at her store helping her move a bunch of mattresses around. We had to stop him and ask for help with our questions. If the manager wouldve asked us to please hold on a second while she helped this other woman I wouldnt be writing this post. She left us and helped the other woman for over 30 minutes checked her out and never came over to check on us. We kept looking over at her wondering if she was ever going to come back. I always feel like a little communication especially from the manager is very important. We decided to go to the other employees store and give him the commission on the 2500 that we spent.

Ja
Review №83

Adedire Adesida Was great & very helpful. Highly recommend going to him for anything you need.

Ca
Review №84

Sharon Roth is the store manager who helped us so much to work with our budget and find us the comfortable mattress we were looking for!

ab
Review №85

Jasmine Really helped me a lot ! she gave me a stellar deal ! They truly have the best prices.

A
Review №86

Sharon was awesome help!

ja
Review №87

Just a Black Friday thanks.

Information
2 Photos
87 Comments
4.9 Rating
  • Address:5643 W Lovers Ln, Dallas, TX 75209, United States
  • Site:https://sleepexperts.com/stores/lovers-lane-west
  • Phone:+1 214-353-0850
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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