Agree fully with what everyone else wrote. The customer service here is horrendous. The store manager is beyond rude. I cannot express with enough conviction how horrible this location of Sandro is. I dont know how corporate hasnt come in a retrained the entire group of staff and replaced the manager.
I never know a worldwide known brand totally separated their online store and retail store. They all called Sandro but you never know why they handle by different departments----oh, so the online one shouldnt be named Sandro but e-Sandro from Paris? Dont purchase from retail store anymore, everyone. Because you will go through the worst customer service, and you cannot do price match once you check out that online official site has any promotion. Please choose other brands. You can show your better fashion taste and receive better customer service experiences. At least, you can do price match and have a good day!
Worst possible customer service imaginable. Especially from management team. Never experiences anything this unprofessional. Will certainly never shop here again and am advising all others to refrain as well.
Truly the worst customer service. Absolutely no care for the customer - all that matters to same associates and managers here is maintaining their sale and keeping their profit up. Even if it requires lying to the customer. Beyond gross.
Worst customer service ever experienced. Will never shop here again. Buy Sandro at Bloomingdales and dont give your money to sales associates who couldnt care less about their job or helping their customers. Very disgusting service here.
The Chinese associate working here is VERY DISRESPECTFUL. She asked improper questions and made improper comments.
Disgusting service and return policies!NEVER SHOP HERE AGAIN.
Limited inventory but excellent service
Repulsive customer service from managers at this store. No care for customers whatsoever. Its shocking that people with these qualities would choose a career tending to the needs of others. Horrified that this is how such a large brand would treat paying customers.
Very good deals
Abhorrent customer service.
Disgusting shopping experience! Bullying overlord clauses, shopping needs to be cautious!