I love my new purse and the young lady was super sweet and helpful.

Came here to exchange a birthday gift for my mother in law. Service was attentive and did not feel rushed at all even though we showed up 30 min before they were closing. Overall my mother in law left happy with the attention, service, and items she chose.

Bought a few items from here. One time also lost one of those lock charms that goes on the Tatiana bag. Went in totally willing to buy one, and the associate just gave me one and said merry Christmas. Made my whole day light up. Everyone here is so nice.

I love this store ! Great customer service, I even got a special favor today, one of the sales reps even helped me to my car ! I had a hard time today carrying a few bags from different stores at South Coast. Thank you ladies ! Will shop again soon, keep up the good work.

Amazing!! I wanted a watch band after being told everything was 25% off. Well the bands were not on sale but the honored it anyway. They were all Soo nice. There is a girl named Sam I there that was amazing! Keep it up, being from out of town I was blown away by the customer service.

MK South Coast Plaza is awesome! They have an amazing sales staff and Fei who is incredible helped me find a purse 3,000 miles away to surprise my wife for her birthday! Not only did she go above and beyond, she helped me keep it a surprise and allowed me to text her the details! I would definitely recommend MK South Coast to anyone looking for great customer service! Thanks Fei and thanks MK!

They lied about their return policy telling me that online purchases cannot be returns in store since January 2019. I just called other stores and was told that was a lie. Well they did tell me the online purchase returns were not fair or good for their own business. Now I have to run another 40miles to return in another store.

I needed too get my watch band adjust and the guys who work there were very kind and efficient.

THIS PLACE HAS HORRIBLE CUSTOMER SERVICEI WALKED IN THE STORE AROUND 15 MINUTES ALL THEIR EMPLOYEES WERE CHATTING IN THE BACK. NEEDED ASSISTANCE TO PURCHASE & NEVER ONCE WAS ACKNOWLEDGE. THESE LAZY EMPLOYEES JUST LOST A SALE OF ABOUT $600-$800. THE MANAGER SHOULD REALLY TALK TO THIS TEAM

Great Staff very helpful nice atmosphere...👍👍

This people are so prompt to help, warranty is great on watches.

Nice collection of handbags and cheaper than Gucci or Prada

My wife likes it.

LOVE him, love the store

They take care of you super well, they are very kind

My favourite store

A good place to buy a bag

It is a good place to buy

Excellent

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