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Top Gear Auto Traders
185 Paularino Ave #104, Costa Mesa, CA 92626, United States
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Top Gear Auto Traders
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Cr
Review №1

Chris was awesome to work with! Not the typical pressure of a car salesman. And even better, he really puts the time and effort to offer quality vehicles with customized finishing touches. I stay in touch with Chris for any further customizing needs and he is always responsive and happy to help. I have already recommended him to a couple friends and would highly recommend Top Gear Auto Traders to anyone looking for a quality vehicle from an honest and sincere dealer!

De
Review №2

Got the quality in used car I was looking for. Great car condition! Superb service from both Chris and Dennis!

ju
Review №3

I had an amazing experience at Top Gear Auto Traders with Chris & Dennis.I totalled my S500 in an accident & wanted to purchase a used 2007 S550. I searched online & sent a message. Chris responded promptly & arranged a time for me to test drive the vehicle. It was exactly how he described it & it was totally clean & spotless inside & out with the original MBZ booklets.Chris always responded to my text & calls instantly and answered all my questions clearly. He is very professional yet he is like your next door neighbor. He is easy to talk to & he listens patiently with your concerns.Before I went to pick up the car, he had all paperwork ready for me to sign & it only took a few minutes to drive back home. I love the car. I feel so lucky to own it as the price was very reasonable & it feels like a brand new car.If you are like me who never purchased a used vehicle & heard all horror stories of owning one, be at peace with this company. They even replaced tires that I didnt ask for & I realized that they even filled the tank that will last me a week.Thank you Chris for your awesome service.Now, you are our family auto dealer for life!I wish you the very best with your company. I know you will be very successful!!!

Ju
Review №4

Working with Chris was by far the most pleasant car buying experience Ive had. I found the exact model I wanted online (BMW X3) and called to make an appointment. Scheduling was easy and he worked to accommodate my schedule.Chris got me started on a test drive right away. The car looked and worked great. I noticed it pulled to the right but Chris made it right with no hassle.The purchase process went smoothly. Chris was honest and upfront about the condition and any repairs on the vehicle, pricing and fees, and answered all my questions. I absolutely recommend working with Top Gear Auto Traders!

Ma
Review №5

My wife’s car was totaled by an unlicensed driver with no insurance recently so we were in the market unexpectedly for a replacement vehicle. We found a used Audi Q7 at Top Gear online for a great price with all the features we wanted and more. I expected it to be sold already but sent an inquiry just in case. I received a reply from Chris at Top Gear the following morning that the car was still available. Chris invited us to test drive the car and also allowed us to take the car to our own mechanic for an independent inspection. He was very patient, kind, and transparent through the entire process and made it the best possible car buying experience we have ever had! He was always available to take a call or respond to a question we had and has also made himself available to answer some technical questions since we purchased the car last week. We could not be happier and would not hesitate to buy another car from Chris and Top Gear! If you are looking for a quality used vehicle, we highly recommend Top Gear!!

Pa
Review №6

Great place to do business and very happy with my auto purchase! Would highly recommend Top Gear to friends and family looking to buy a car.

Tr
Review №7

I truly love Chris and Dennis! They went above and beyond to get me into the car of my dreams.They were so patient when dealing with my finance company which started with several hours and became several days but they remained professional and understanding.Knowing that I really needed this suv for my wheelchair and an upcoming interstate move, Chris kept his promise not to sell my car to anyone else. I can honestly say that I have never met anyone at any dealership who is as trustworthy as they are.I am so grateful and excited to be in my new car.I really wish I could take these wonderful guys with me!If you are looking to buy a vehicle, please check them out first, you will be so happy you did.

Ev
Review №8

I bought a 2014 C350 from Chris at Top Gear this past weekend. I’ve bought quite a few vehicles over the years, and working with Top Gear was the fastest and easiest car buying experience I’ve ever had! The car was in absolutely beautiful condition. Chris had all the paperwork ready to go when I arrived to pick up the car. Top Gear is not just another average independent dealer, they are truly wonderful!

Oc
Review №9

Absolutely love the quality of vehicles they carry! Excellent customer service. If you are looking to purchase a luxury vehicle do yourself a favor and pay them a visit. They give you quality time and answer all questions. They truly want to make sure you are above satisfied. We bought a Mercedes from them and I am in love with this vehicle. We will definitely be back when we choose to purchase another car.

Ba
Review №10

I couldnt be happier with the entire process of buying a car with these guys. Both Chris and Dennis were top-notch from beginning to end. Price was fair, car history was transparent - Id like to drive this car for a long time but I know where Id like to come back to when its time for another one. 5/5.

Da
Review №11

Great buying experience! Chris was up front throughout the whole process and very accommodating. Happy with my purchase and would definitely return for a future purchase.

ER
Review №12

We purchased a Mercedes E350 in July in excellent condition after our first Mercedes was totalled by a hit and run driver. Excellent service and communication. It was the least stressful car buying experience weve ever had. We will definitely purchase our next car from Top Gear. If you are looking for a great Used Mercedes, BMW or similar, call Chris or Dennis. They are the best! Thanks again, gentleman!

Ma
Review №13

This is the second car I have purchased through Dennis and Chris. They are are epitome of trustworthy and they will help you find the right car and walk you through the process from beginning to end.The first car I purchased from Dennis wasn’t my first choice, but he really listened to my needs and directed me to a car that was more practical for me. This is why I will never purchase cR from anyone else.Thank you Dennis and Chris!

Ho
Review №14

Always nice to meet a quality individual period. Chris and Dennis both fit that description and were very easy to work with in getting the car that I wanted. Easy to deal with a clear in communications and expectations. I highly recommend them for your car purchasing needs.

Li
Review №15

In and out of this place with my dream car in under 3 hours. Chris knows his stuff — is honest, expedient, and helpful. Thank you so much!!!!

Ke
Review №16

Chris was extremely helpful and professional. He was very quick and efficient. I would absolutely recommend him to anyone who is looking for an honest guy to sell you a good car.

Al
Review №17

Great people, these days its hard to find someone who sells cars, to be trustworthy, they dont push you like others, no phone calls every hour, you see what you like and they give you the best deal possible. Give them a try, you might come home with a nice car like I did! Aloha Ray, Newport Beach, CA

Je
Review №18

Chris and team were incredibly nice, helpful, patient, and knowledgable. Ultimately found me the perfect car, at a fair price and without the hassle of a traditional big box dealership. The process was super quick and easy too. Would use them again and recommend without hesitation. Thank you Top Gear!

Ka
Review №19

Chris made it so easy to buy my car. From jumping through unexpected hoops to being patient, I was thoroughly impressed with the professionalism & customer service I was provided. Top Gear Auto Traders are the first car sales people that I stay in touch with, ask for car maintenance referrals from, and recommend them to anyone who asks. This is how car buying should be.

Fl
Review №20

I want to thank Chris for making my car selection and purchase so smooth and comfortable.Chris provided me with all the details about the car, plus the car fax. In addition, he helped me get financed.I would highly recommend Chris and Top Gear Auto Traders .

Da
Review №21

One Hell of a professional experience in buying my car from these guys in May 2019. Attention to detail was superb and Chris made each step easy. My car was sadly rear-ended and subsequently written off in July 2019. The first person I called was Chris and I asked him to step me through the insurance process that i was about to enter in to. He provided valuable guidance as well as current valuations my (wrecked) car to me that i will present to the insurance company this week. I also asked him if he could look out far a car for me.... and hey presto.... i will be test driving a vehicle this week!! I completely recommend this company

ro
Review №22

First, a word about the picture: thats my Siberian Husky with his nose buried in the Snow. If you have a husky you will have seen this too, that is, if you live in a place like Vermont like I do. I found Top Gear Auto Traders on the internet searching for a used car that never had been driven on salt-infested roads. While on the phone talking with Chris I had a good feeling about him right away which proved to be true in all of our dealings. He was cordial, responsive, easy to talk with, straight forward answers, good advice, everything on the phone went exceedingly well. And there was a lot to talk about because my plan was to fly to Costa Mesa, buy a 2008 Mercedes Benz 450GL, and drive it home to Vermont. Well, I did it! Chris and a friend of his picked me up at the airport, I checked out the car, signed way to many CA required documents, and we parted as friends after a very smooth transaction. I had a great drive back. I stopped at Joshua Tree, Salton Sea, Anza-Borrego State Park, Calexico, and thats just in California! Dealing with Top-Gear-Auto-Traders was a great experience all around. I would do everything again exactly the same way. Well, maybe, I would choose a different route back to Vermont. Let me think...next time I would drive.....

Br
Review №23

I was looking for a 2016 S550 for my wife and after spending a few weeks searching and being frustrated at the lack of customer service and inability of sales personnel to effectively structure a deal, I turned to Top Gear Auto Traders. Chris and Dennis went out of their way to make my car buying experience fast and easy. They found my wife a beautiful S550 with all the options I asked for and more, I saved over 50% off the MSRP and I couldn’t be happier. They are extremely efficient and truly take GREAT CARE of their customers!!Best Regards,Bruce.

Ar
Review №24

First, let me say I have been around the world as a military serviceman and here in the state of California and many times you come across individuals which just give you a sense of a “typical car salesman trying to make money off of me”. These folks however are genuine and forthright on their selling of their vehicles to you and if you’re like myself I love folks that give me the sense of transparency-open talk with no leaning on you to purchase the vehicle. Their demeanor was professional and they “ listen to you”. It is very rare to encounter people so nice and have integrity and a value of their “word” when given on certain aspects of details involved. We will continue our business with ya’ll at Top Gear Auto Traders for another Mercedes Benz and I am hopeful that more individuals within my field of providing service to the community i,e., police, military, firefighters, attorneys find the same satisfaction as my family has encountered with Chris and his office partner “Dennis”. God bless ya’ll at Top Gear Auto Traders.

Ja
Review №25

The Top Gear OC team made the car buying process easy. With a transparent, disarming process, they were *great* to do business with. Will look to them for all our future auto needs!

Ro
Review №26

In these days rarely do you find honest and understanding car salesman. At Top Gear, Chris was a true class act and definitely a pleasure to work with. I would buy another car from this dealership in a heartbeat.

Ju
Review №27

After a long morning of car shopping, we apologetically arrived very late for our appointment with Chris. He waited for us on a Saturday and was so kind to our exhausted family of three kids when we arrived. He shared some great stories about his company and background in the auto industry with us. It was such a change from all the dealers we had visited in search for a family SUV. We were very discouraged with the big car dealerships due to inaccurate ads, poorly presented cars, hidden dealer fees; UNTIL with met Chris at Top Gear Auto Traders. He understood what we wanted in a car and provided us with a couple of SUVs in immaculate condition to look at. I was concerned about buying a used car, but he guaranteed that he would have his veteran mechanic throughly inspect the vehicle. Chris’ knowledge of cars was very impressive. I knew I was in good hands and told my wife that no matter what model car we decided on; it would be from Top Gear.Upon deciding on the Mercedes Benz GL450, Chris said to give him a couple of days to look over and prep the car for us. When we went back to pick up the car he had it fully detailed, mechanically inspected, serviced the vehicle, and had all the paperwork ready for us to sign. We met Dennis and his mechanic and had some great conversations on their long history together. The car looked absolutely stunning, the staff is top shelf, the experience was a pleasure. Chris also found us a great extended warranty and offered to fix a couple of issues the car may potentially have.I hope that this review will help anyone looking for a used vehicle and let buyers know that Top Gear Auto Traders is a company owned by gentlemen of high integrity with passion in their business and pride in their service. We feel very blessed to have met them.Thank you for finding us just a great car, just in time for our winter vacation.

li
Review №28

Chris Kerr was great to work with. Very honest and helpful. Great vehicle, great price!! Very happ with our experience!

Jo
Review №29

It was a pleasure dealing with Chris! The whole process was extremely simple and fast. I definitely recommend this dealership to anyone looking for a car!

Pa
Review №30

I cannot recommend these guys enough. Excellent car, great car enthusiasts. If youre looking for the snooty better-than-everyone-else dealership personnel, these are not your guys.If you want quality vehicles, no bs, and knowledgeable guys who will talk cars with you and treat you well, these are your car guys.I have several other checkbox cars to own, and I look forward to working with them.

Ki
Review №31

Purchased 2 vehicles from Top Gear. Professional and excellent service. Love my new car. Couldn’t be happier.

Ar
Review №32

Excellent, cars extremely good customer service, no pressure and very polite and professional service

Information
39 Photos
32 Comments
5 Rating
  • Address:185 Paularino Ave #104, Costa Mesa, CA 92626, United States
  • Site:http://topgearautotraders.com/
  • Phone:+1 949-540-9888
Categories
  • Car dealer
Working hours
  • Monday:10AM–4PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Payments
  • Checks:Yes
  • Credit cards:Yes
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