I was an out of state buyer. Hesitant to purchase a Mercedes G550 sight unseen. Carlos, the manager and partner, made me feel completely at ease from my 1st phone call. He took pictures of the under carriage without asking to show me the PERFECT condition of the vehicle. There was no haggling, the vehicle was fairly priced. I had all proper documentation to provide the DMV in my state thanks to Carlos. A very straightforward transaction with an honest deal. Carlos even got the seller to send owners manual and window sticker, but made no promises he couldnt keep.
We bought an awesome 2014 Mercedes convertible from Carlos. He provided great service and was very patient. I hope to buy another car from him someday.
Our family bought a vehicle from this shop. They used a different name, Coast Automotive to sell us the vehicle and lied to our family about the condition of the vehicle. They said they repaired some major components of the car, so we felt very comfortable buying the vehicle. Turned out that the work was done very poorly and the car broke down almost causing a major accident.I was very surprised to find out that for many months, we were being given the run around, the parts are coming for things they broke. We can afford attorneys, but how many others must they have ripped off who can afford to hold them accountable?Bureau of Automotive Repair is the place to start complaints, but as a cash-strapped bureaucracy, they are slow and often not very effectual. In our case, everything is well documented.Dont buy from these guys.
I purchased my car from Carlos last week and wanted to share my experience. He is very supportive. The car was not available in my desired time so he drove the car to my address for the test drive to make up for it.He answered all my questions and was not pushing to sell the car to me. He was very patient and gave me a great car experience. I recommend him to anyone looking to buy or sell car.
Purchased two cars here, Carlos is honest, so helpful the nicest you’ll ever meet, I would recommended to friends, and I would do business with him again!!!!Thank you Carlos Santana
I didn’t have the best experience with them. They were fast like they were rushing things through and pushing a car that I didn’t intend to even look at it. When I did ask about the car they said I could qualify for they tried to downplay the car and push the Ford Fusion they “received” that day. We decided not to get the car and I asked for my license and paystubs. When asked about what I could offer I was rudely told “not possible” Sales lady got on to the phone told her supervisor my offer and left in a hurry. The lady supervisor who was NOT wearing a mask came in to try push the Ford Fusion to me again saying I was getting a deal. We said no thanks, and I got my stuff and left without a car and irritated with the whole buying process.
Beautiful in every single way!!!
Excellent service from Carlos Santana. Very professional and excellent customer service. His the guy you want to talk to when looking for cars.
I recently bought a used Honda Accord here. I received very good and friendly service from Dimas, Max and Carlos. The car was fully serviced and in very good condition at a fair price. I am very happy with my experience here.
VERY BAD CUSTOMER SERVICE. RUDE & INSULTING WITH NO HESITATION. IF I COULD GIVE THEM NO STARS, I WOULD.
I had the best car buying experience with Carlos. I initially called him regarding a Porsche that I was interested in and it was after hours and he immediately called me back. Carlos is very dedicated to excellent communication and customer service. Theres a lot to do when purchasing a car and Carlos was there to answer ALL my questions and concerns, even questions that I had AFTER purchasing my vehicle. He even negotiated the price that fit my budget. He also works with a great Mechanic...Dimas that inspected my car completely before I purchased it and answered any mechanical concerns that I had. That gave me tremendous peace of mind. Carlos is truly a One Stop Dealer who can address all of your car buying needs. Carlos can make your car dreams come true. I would give Carlos 6 stars if it was possible. Thank you Carlos for making my Porsche dreams come true.
Great place to buy a car!
MR. SANTANA IS KNOWLEDGEABLE, FRIENDLY, FAIR, AND A PLEASURE TO KNOW AND CONDUCT BUSINESS. MR. SANTANA ANSWERED MY QUESTIONS HONESTLY AND IN A STRAIGHTFORWARD MANNER. I WOULD RECOMMEND TO FRIENDS AND I WOULD DO BUSINESS WITH HIM AGAIN.
Carlos is honest, so helpful, the nicest person youll ever meet. Excellent experience with all my automotive needs.
Nice people, will do domething for you. To get your dream car.
Purchased two cars here and have not had any complaints. Carlos and Mr. D are the Best.
It was a pleasure doing business with Carlos.
This guy can find any car for you!!