Amazing dealership! Was always told to be weary of used car dealerships, but the owners took care of me every step of the way making the process super easy and less anxiety filled. Will definitely be coming back in the future.
John and Annie run the place and have for as long as I can remember. Included is a full service autoshop with mechanics I trust.Full disclosure, they are family friends. But whenever I need a car and my credit is trash, John finds a lender to work with my self-employed status. My mother is constantly finding things that need fixing on her car, and John takes care of her every time without any warranty. Same for me when my warranty lapsed. My dad grabs a new car from him every few years as well.Im now on my 3rd car from Jeepster. First was a Toyota Matrix after a bankruptcy many years ago, so terrible credit and high interest, but it got me started. Then I asked if he could track down a MazdaSpeed3 a few years later. Not long after I get a call he found one. 8 years later and a lot of miles + abuse by me the motor blew. 2 days later I leave the lot w a 2015 BMW iDrive 35i under 70k miles and drives like a dream!
John and his team made my car buying experience beyond easy. I inquired the night before online, and the next day, I received a call telling me to come get my car! He went above and beyond to get me the best interest rate with the credit score that I had. Great place to buy a car.
Great experience buying my first car ever!! Jeepster Auto Sale is a small-family owned business which makes any transaction ease-free since you will be dealing with the same people any time you call or walk-in. I used the Clean Vehicle Assistance rebate program and they were very helpful and transparent throughout the whole process, no weird hidden fees nor sketchy people trying to take advantage of you. They will answer any of your questions and will not pressure at all. Thanks Robert and Annie
I had been searching for a particular vehicle type for 6 months. I had about given up until I saw the exact vehicle I wanted at Jeepster Auto Sales. I was located in Austin Texas and made the flight to Costa Mesa to get this SUV. I found and decided in the first week of September to buy the SUV. John graciously took a deposit from me over the phone via credit card and agreed to wait 3 weeks until I could fly out during the Pandemic for my Stepfathers funeral. John was masked up and sat in the back and provided bottled water for us which was much needed after the long flights!John went above and beyond for me. I let him know we were going to take 6 weeks and go through 6 states camping and social distancing hiking and he made sure the vehicle was rechecked bumper to bumper and did an oil change and made sure everything was good to go. John picked us up from the Airport where I did my test drive. Once at Jeepster the paperwork was ready to go, the tags had been renewed for a year, the Vehicle also came with a 108,000 Platinum warranty for the next year from the original owner! Since it had 85,000 on it this was well worth it. It was $40 to do the paperwork and John took care of that for me. While waiting for me to fly there John took the SUV to RacknRoad and had them install my racks so I could put a rooftop tent and awning on top of the vehicle. I paid for the cost, but he was kind enough to do this for me so I could immediately drive to Palm Springs for the funeral.The SUV: We drove her from Costa Mesa-Pam Springs-Big Bear-Salt Flats-Route 66 4 states-Utah Escalante, Bear Ears, Arches, Moab, Independence Pass (12,000 feet), Golden State Park, Boulder, Roswell (you get the idea.) We took her through loose sand, snow, off-roading; basically put her through the paces and she was a dream to drive and ride in.Wish I could post pictures!!! Thank you John, we love the car!!!Pros:Fair priceCommunication was quick and always, always responded to usPaperwork quickly doneTags, Taxes and warranty all taken care of for me, Insurance on windshieldCar exactly as pictured and described, exceeded my expectationsSmooth and seamless pickup and deliveryThe manual was left out when they cleaned the car and John mailed it to me and it was waiting for me back in Texas!John was honest, a rarity nowadays.Cons:NONE!
I JUST BOUGHT A GREAT BMW FROM THEM GREAT EXPERIENCE VERY PROFESSIONAL!!!!!
Okay, first off, let me start by saying that I dont think my car-buying-experience could possibly have gone better than it did this past week. As far as Im concerned Jeepster Auto Sales is the very best car dealership out there. And I do not say this lightly, I had spent months shopping around.Jeepster Auto had exactly what I was looking for: very nice clean BMW X3, with low miles, in excellent condition at a reasonable price.I actually live in Utah, so my choices were to either have the car shipped to me or find my way to California and drive the car back. I explained this and Annie and John went to work and called me back within a couple of hours with a quote for having the vehicle delivered to my doorstep, crucial information that I needed to help me make my decision.I decided that it would be cheaper to fly out to California and drive back to Utah.John has been in the car business for over 30 years and he and Annie have been running Jeepster Auto for close to 15 years. They do have a lot of experience and are very knowledgeable and will answer any questions that you might have.Annie and John are just wonderful people and these guys are the very best and will do anything (within reason) to make their customers happy. For example, they are normally closed on Sundays but they went out of their way to make an exception for me to be able to fly in, sign on and get the car on a Sunday, which is their only day off by the way. This is not the only thing, all I can say is that they went above and beyond for me as a customer.A concern that I had was deciding on the car and having it shipped to me before seeing it in person since I live in a different state. While this may be a genuine and valid concern, I am willing to personally vouch for Jeepster Auto and guarantee you that they do not sell bad cars. I was there and had a chance to look at some of their stock. Their vehicles look exactly like they do in the pictures on their website, if not better. So if you are looking to get a car shipped to you from Jeepster Auto rest assured that your are making a good decision and that you are getting your moneys worth.I am more than happy and satisfied with the car that they sold to me and I would definitely work with them again in the future. I do recommend these guys to anybody any day. You will not regret buying your dream car from them.
Charlie and the whole team here at Jeepster Auto Sales were very friendly, and efficient. Helped me get in and out of a new car ASAP with no headaches or hiccups along the way. I have had no issues with my new car but know that if I did, they would do their best to help me out. I appreciate the hospitality and would recommend any friends and/or family here.
Charlie, Ms. Chanel (lol), and her husband were nothing but awesome. We searched high and low for a vehicle and came upon their lot late at night. Even though it was late, Charlie was super friendly and professional. I wish we had come upon Charlie and the gang sooner. When I say they go above and beyond, they do. The level of customer service is almost unreal. They make you feel appreciated and value your business. Dont be fooled by the size, they are top notch. I am super impressed with these guys. Thanks Charlie for everything!!
My experience here was absolutely amazing. I came in knowing the type of car I wanted and Charles set me up with everything I needed. He and all of the staff here are extremely helpful and welcoming. They make sure you have everything you need and are looking for. They have also helped me find upgrades that I wanted. He takes care of you with servicing the vehicle after you purchase it as well. The best place to purchase a vehicle you know you will be taken care of even after you purchase. They are not pushy sales people. They gave me the keys and said play with the car. If I had questions he easily answered them.It was not a long drawn out process like most dealerships. I will always recommend this company and there vehicles. As a side note, he knows insurance agents who can assist you as well and beat your current rates!
Very honest and gave a great deal very professional and quality service and buy inspects vehicle that are Above average driving and great selection all carfax checked
Bought a car here few years back, they made the whole process difficult, and afterwords they wanted me to write a 5 star review on their website. I wasn’t biting but they wrote one for me anyway, fishy stuff goes on here
I 100% dont recommend this dealership. Looked at an f350 diesel for sale. I found problems with the truck and diagnosed the problems for them. Asked if they could fix this before I purchase so its not brought back right away for warranty work. They said would fix the truck and then called and said they did fix it and when could I come back to pick it up. Told him Ill be there this weekend for sure to get it with cash in hand. They said sounds good and would hold it till then. Showed up this morning to pick up the truck and he replys we actually sold it yesterday but with no phone call or text to let me know when I drove 70 miles to get there with no ride home expecting to drive the new truck home. And he proceeds to try and sell me a different truck that I wasnt interested in. Walked out of that place and do not recommended it to anyone. Truck had problems in the condition they were trying to sell it. Horrible management from sales manager Charlie. Dont waste your time at this place.
As a first time buyer I didnt really know what to expect from a dealership. When I came to Jeepster Auto Sales the comforting atmosphere really made a big difference. Charlie already had everything ready for me. Even though you just meet him it still feels like he cares for you as an individual. I felt safe knowing he wouldnt take advantage of me knowing I was a first time buyer. He talked to his friends at local banks and got me the best deal with Wells Fargo. It was great knowing he was in the business for so long and knows the best offers to give you. He truly made my first experience more than I could of ever imagined. The feeling I had when driving out that parking lot will be unforgettable. Thanks Charlie and your lovely staff! Already told all my friends about you :)Natasha
It was an great experience working with Charlie at Jeepster auto. I had credit concerns and he was able to provide me with a great loan at a rate much better than I had expected. The Audi A6 I got is clean and drives perfect.The one problem I had was deciding on which car to buy as they had so many excellent ones to choose from...I will definitely come here first to get my next car.Carl
I cant praise this place enough, theyre the absolute best! I came in a nervous wreck because Im a first time buyer. The Jeepster team was so kind and helpful. Charlie walked me through the process and helped me every step of the way. I got my car at a killer deal, I didnt feel pressured or pushed. My car is peeerrrfeeeccttt ❤😭
Awesome dealership! Charlie and the other folks with the sales team are some of the best folks Ive met/done business with in the car industry! I will definitely recommend these guys, and definitely return to do business with them again!
Love this place. Great people. Wont steer you wrong.
Charlie is awesome. I just bought a 2012 Audi S4 from him. I got a fair price, and the car looked great when I picked it up. I came up from San Diego, and he recommended I take the train, then he picked me up at the train station and brought me to the dealership. Just way above and beyond.The feeling was low pressure. Im a leave me alone and let me look around kind of guy. I told Charlie I was going to look around the car and be back in a few. Most people just sit there and hover, but he just left me alone to do my thing.Awesome cars on the lot, too. They have a Porsche 911 Turbo I was drooling over. Definitely not your typical used car lot.Ill be sending my friends and family up there.-Ryan
OK, first off, This dealership runs like no other. Customer service is so detail and professional and personable. Charlie, who runs the dealership is one of the most unique people in Auto sales. He is so anal retentive about customer satisfaction in everything from getting you the best loan to making sure you are in the right car and will even talk you out of a more expensive car where he would stand to make more money. Which is why he has so much return business and thats what he wants, for everyone to leave there feeling like they will come back and tell others about how good they are treated. And it trickles down to everyone who works there. No other dealership that sells high end quality luxury vehicles at the best price can match the over all experience and satisfaction. Ive since recommended several people including my own family who have been ripped off by comparison in the deal I got. I will always buy future vehicles on from Jeepster and Charlie and his staff. Great people with a bar none top flight over all product. Best vehicles at the best price and customer experience that goes beyond just driving it off the lot....
I was debating buying from a dealer or buying private and went shopping to check out a Volkswagen wagon which I ended up buying. Charlie was a big help, and didnt push me. Very easy, all the paper work was easy and Charlie helped me to understand it. The people in the office are very friendly and were helpful in solidifying my decision to purchase the car. The car is great, I am very happy with my purchase, and I would most definitely recommend this dealership to a friend. It is MUCH better and the people are way nicer than some of the other scummy dealerships in the area.They were all very happy to help me which made for a pleasant buying experience.
So fortunate to have found this dealership! After a long day of car shopping, we stopped here last and ended up driving away in a car an hour later. Such wonderful sales staff, it really didnt feel like a pressure-filled, buyer beware type of experience. They get customer service; we felt taken care of and informed throughout the entire process. Theyre even good with follow up. Charlie promised to get us a car manual and he had it the next day. We would definitely buy here again!
Charlie and team were like family by the time the car we bought was ours. I was a little skeptical at first not going to a brand name large car dealership. They blew our expectations in every way. Friendly patient knowledgeable just great people. They even went above and beyond adding options After! the sale was made. These guys care and will treat you well. You’re not going to go anywhere else once you buy a car from them.
This place is amazing. The best people who really care and dont rip you off. See Charlie, he is the best!!
In October 2014 I bought a 2007 Lexus LS 460 from Charlie and could not be happier. I flew down to LA from Sacramento and the car was exactly as described if not better. Charlie did not play any games with the price and quickly set me up with a loan. I had the vehicle checked by a Lexus dealership and everything about the car was in great shape as Charlie said. I would definitely purchase a vehicle from Jeepster again.
Great service. Sales representative gave me all the options before signing.
I live in Idaho and found the car I had been looking for at Jeepster Auto Sales in California, Charlie and his crew worked with me on the price, the financing and even picked me up from airport, Charlie had sent me the documents for review prior to flying down, everything worked out just as they had said, I was in and out and driving up the coast in my new sports car with a huge smile on my face, working with Jeepsters crew was terrific! I highly recommend buying from Charlie and his crew at Jeepster Auto sales.
I love my car. Everyone here is so nice and made my experience great! I would definitely recommend =)
I bought a Mercedes C350 SS from Charile Cha in May of 2015. I found such a great deal and Charlie although he didnt budge on his price did however offer me a better extended warranty than the bank did. I was able to negotiate a free oil change out of it. So, I did save some money. After I test drove it I knew I wanted this car, Charlie was very personable and made the purchase smooth. I was very satisfied when I drove it off the lot.
First off Charlie, you are the man! Thank you! At Jeepster the buying process was a breeze. Charlie got the deal done before I even stepped foot in the dealership door. When I got to the dealership, the car was clean and ready for a test drive! After that about hour of chatting and signing docs. I drove off in my new to me BMW 335I. One thing make sure all your duck are in a row, it helps the process a lot!
I wanted to vuy a car and got everything done i needed and when I went to vuy the vehicle I was told they didnt have the title. Who does that? Went elsewhere and got a better deal.
I had an amazing experience getting my new car! Its a big move, but they answered all my questions and put my mind at ease! I really apreciate how straight forward they are, the great service and all the patience Danny and Charlie had w me! I feel like more than a transaction I met friends; people I can really count on! Im definetely buying my next cars here! Thanknyou so much Charlie and Danny♡
I am sorry that the folks below feel that they had an unpleasant experience. My experience was the complete contrary. Charlie and John are the kindest fellows in the Orange County area! They took real good care of me - and as I just moved to LA recently, the loan process was not entirely simple so Charlie went above and beyond to make sure I got approved - mind you, this is a used 02 Maxima Im referring to - so Im sure he had bigger fish to fry. Took care of me like family. These people are straight shooters, and I will highly recommend them to anyone looking to buy their first or follow-up vehicle. Thank you for taking me out of the not having a vehicle in California misery, gentlemen! :)
They are friendly and very professional. this is the 3rd vehicle my family has purchased from jeepster auto sales. this is the only dealership we buy cars from, since the first one. very happy with theyre nice cars.
Working with Charlie Cha, the director of sales and finance at Jeepster Auto Sales, was very comfortable and easy. This was my first car purchase that I fully sought out, made a down payment, and financed on my own.After I took a GTI for a test drive, Charlie left me alone to inspect every inch and feature of the car. He wasnt hovering over me and rushing the sale. He was super friendly and patientAnd once I did come to a decision on my own, the financial process and paperwork was easy. We came to a quick, mutually-understanding agreement and proceeded with the paperwork. And before I knew it, I was driving off in my new GTI and very happy with the entire experience. Thanks so much Charlie! Ill be a returning customer as long as Im in Southern California.
My favorite place to buy a car...honest and friendly. :)
I went to buy a 750LI from charlie cha - great guy made the deal happen after i went to another dealer that said it couldnt be done - great place to buy a car no issues easy and fast .. need a car ask for charlie he will go above and beyond to make it happen .. thanks charlie - TM
Bought a car here and loved it. Charloe is a great guy. Go here if you dont want to be dissatisfied by other larger dealers run arounds.
Charlie was really good and easy you deal with..
Had a great car buying experence Charlie is a great person to work with. I would deffenatly reccomend jeepster autosales to anyone and would buy anothet car here in the future
These guys are amazing!!!! Loved the service and the car I drove off in!!! Thank You!
These guys know their Euros
These guys were awesome.
Clean location, Nice staff
Great honest salesman, love my new car!!!!
Very friendly and took no time to Purchased the vehicle