What can I say: Good people, family-owned small business, straight shooters, knowledgeable, and Zed & Rod sold me a quality 2018 Tesla. I have never purchased a pre-owned vehicle from anywhere except for a dealership so I have been gun shy in doing so, but they set up my appointment instantly and followed up with a text within 60 seconds. I had to change my appointment last minute to a few hours later and they accommodated no problem. Upon arriving, Zed took care of me, answered all of my questions, gave me 2 great options on wheels, and because I only drive about 5K miles/year convinced me to spend less and go with a 75D, selecting for me by far the best priced 2018 Tesla X I have seen in 2 months of diligent online research--and the vehicle had less than 29K miles with the factory warranty still in tact. After it was all said and done, I forgot the charger and Zed mailed it to me overnight at no cost.
I just wanted to say that Ideal Motors helped me get into one of my dreams cars. I bought a used 2015 Tesla Model S. Because I was super specific in the Color (white), Sunroof (not all models have it), and unlimited super charging (not all models have it), and additionally (enhanced auto pilot) ... It led me to to buy a vehicle from Ideal motors in Los Angeles from San Diego. I called Ideal Motors and asked if they could help me over the phone since I was from out of town. I was on the call for no more then 5 minutes and they sent me a link for a credit application, pictures, answered all my questions etc. I got a deal sorted out, and approved to pick up the next day. Eli and his cousin (so sorry i forgot his name) were super helpful and informative. I drove up and they inspected the car for me and i test drove for a while. In less then two hours I was out and super happy. The car is was great condition (it had a latch problem that was told to me upfront (with an appointment set) and ideal motors fixed) . Super happy with my purchase and no regerts as the commercial says! Thanks iDeal Motors!
I have bought several cars from dealerships over the course of my life. NONE have even come close to the level of customer service youll get at IDEAL MOTORS. They actually answer the phone and will take any amount of time necessary to provide you a comfort level buying, for most, your first Tesla. Eli and Zed took the time to educate me fully about all the options and went over the car thoroughly to address any concerns I may have had before a purchase. They know everything about these cars having sold over 2000 to date. And trust me, there is a lot to know and every other dealer I called was clueless as to what the car actually had and what transferred, etc. Do yourself a favor, if you want a Tesla go buy one from these guys. Top notch service from start to finish.
Pretty good initial customer service with the salesman. Although I came from out of town to purchase a car and drove it back to the Midwest I’ve had nothing but issues registering the suv. I’ve called a few times back to try get input on my situation but a older gentleman answers with poor customer service skills very, agitated and leaves me with a bad experience buying here.
Literally drove up in the last few minutes of the dealership being open and Zed processed all my paperwork while I drove up from San Diego! It would have been really hard to find someone willing to take me to Costa Mesa another day and u would have probably settled for a Tesla here that wasn’t EXACTLY what I wanted! His ability to be so understanding and help my husband and I was nothing short of ok’d school service! My husband and I are both active duty serving 20+ years and we would recommend Ideal motors to everyone!
My wife and I purchased a used Tesla Model X through this dealership. Our salesman was Zed. It was an excellent experience. We were quite picky on the features that we wanted so when one was finally available Zed contacted us right away. It was a straightforward no headache purchase which is such a great thing. I feel that their prices are very fair for the type of car and additions they offer. They even had the car delivered to us here in Santa Maria so we didnt have to spend a day with a infant going back and forth. I would not purchase a used Tesla from anywhere else and hope to do business with them again in the near future.
We purchased a 2017 Tesla Model S 75D from iDeal Motors. They were great to work with and we were in and out quickly. I would recommend anyone to buy their Tesla from this dealership.
Great experience with Eli and Zed. They spent a lot of time answering all my questions and walking me through the process, and worked extra hard to make sure I got the car I wanted. Zero-pressure buying experience, and they were very prompt with their communication with my lender. I had never purchased a car from a third-party dealer before, but this was very easy.
These guys are fantastic! I reached out about 18 months ago and it was wasn’t the right timing for me, but I knew exactly who to reach out to earlier this week when it was time for a Tesla.Raad and Zed treated me like I was their brother, and I was totally family. This means a lot coming from a plastic surgeon that owns/runs an “Old school” family feel practice that is all about the doctor patient relationship.The vehicle purchase process was extremely simple and easy, having multiple vehicles to choose from is VERY helpful, and getting an honest opinion about features and vehicle options with huge. I have subsequently referred other friends to ideal motors, and wouldn’t consider going elsewhere at any point. Thanks guys!
I will only go here from now on. There was no pressure, no rushing, no hassling. They were helpful, considerate and knowledgeable. Will come here over and over just on the service alone. I got a car that was perfect for me and they made me a complete priority throughout my process. #getateslainsteadofaturkey lol!
Purchased a Model S. Our first Tesla. We absolutely love it. Eli and Jerry were great to deal with. It was probably the best car purchase experience ever. I highly recommend purchasing from them..
Great dealership. Nice wide inventory. Very accommodating and professional. Eli and Jerry were very helpful, knowledgeable and nice. We got a great car.
Wow! The nicest people ever. Our experience here with iDeal Motors was the best experience we ever had, when buying a car at a car dealer. They are very honest, caring and very warm fellows. My wife and I appreciated that. Best family business I have ever seen. Rod was very cool and very honest from the get go without of doubt, very patient with us. Zed is a very nice guy, hands down, very efficient and fast with the filing transaction of paperwork, you will be out there in no time. Ali is just an awesome guy very caring and very honest as well, he helped us to finished all the temporary plates and stickers for our car, had to give the guy a hug at the end, couldnt help it lol. Overall they made us feel like one of their own and that is an awesome felling. I couldnt appreciate more. We will recommend them 100% to family and friends. : )
Been searching for vehicle off and on over the previous 6 months and I finally pulled the plug with Ideal Motors this week. Seamless, hassle free and smoother than anticipated. Highly recommendable if your looking local with professionalism!
The buying experience was super smooth. The car was exactly as described. The salesman Zed was very responsive and helpful to take care of the fine details of the process. Highly recommend!
I worked with Zed, he made it a fantastic experience from start to finish. I was in the market for a Tesla P85D. other options were either overpriced or the cars were in poor condition. This car had all of the features I wanted, and was more reasonable than other places I looked. I was able to test drive the car without the red tape you get from other dealers; after my test drive there wasnt any pressure to buy. I mentioned that there was minor scratches body damage, he said hed pay for the repair. He mentioned that the charging cable was missing and that hed try to find me one shortly. Zed came through on all of his promises! He treats the customers like family, and even bought me tacos. He also helped me install the license plate and was also able to recommend a product to help lubricate the squeaky moon roof.Generally I hesitate to trust dealers, but these guys delivered on every one of their promises and more. The price was right and the experience was fantastic. If youre looking for a Tesla, start at Ideal Motors.
Everyone that works here is awesome! Ive purchased 5 cars in my life (from other dealers) and its safe to say Ive never had a positive car buying experience until I came here. Eli took care of me every step of the way and provided honest, strait-forward advice. He didnt try to sell me, but instead consulted and helped me make the best decision for myself. Id highly recommend these guys to all my friends and family. Thank you guys for your great work. Keep it up!
I stopped by Saturday morning and was out maybe and hour or so later. Zed was quick to get me going as he knew I had to pick up my pets from the groomer! No pressure checking out the car. I left with the S 75D. Its an awesome car and this is the place you need to check out if youre in the market for a pre-owned Tesla!
We visited Ideal Motors yesterday and probably had the best experience of our car buying lives. First of all, they held the car for us while we drove up from San Diego. Second of all, we really appreciated the help that Eli and Rod gave us. We had time to ourselves to consider carefully the great car and deal (no pressure, just available if we needed them). We really wanted to give them our business because we liked them so much. Unfortunately, we decided to pursue a different model of SUV based on our own personal needs. If they had had that model, we would have bought it. HIGHLY recommend them!
Every dealerships has its ups and downs and unfortunately honest ones are very few. Luckily Ideal Motors is one of the most trustworthy among them! Their honest and reliable. They never pressure their customers and are available to answer any and all questions regarding their price. Above all else there’s no hidden fee. After your car is purchased and you have other questions or issues regarding it they will help you without delay.
This was truly the best experience we have ever had in buying a vehicle. I was a bit worried on ordering a vehicle from another state, but Eli made the transaction so comfortable that we could not help but take the chance. He was very nice and very professional. He took the time to FaceTime with me and my wife to go over every square inch of the car. He made sure to point out any imperfections, even though there were barely any! We worked the deal and had our Model S in just a few days. Thank you Eli, I am sure youll be hearing from us again!
Above and beyond! I went to test drive different model Teslas - Eli was so helpful and authentically cared about me finding the right one. I couldnt help but give them my business after such an incredible experience. Everyone on their team has the same family-like mentality. Normally I hate dealing with dealership folks, but spending time here was like sitting down with my friends to find the right car. THANK YOU GUYS!
Recently bought a used car from these guys, and I am happy! They were honest, polite, and easy to work with throughout the entire process. They made sure I was aware of everything that existed on my vehicles carfax report. In addition, they stayed true to their word, they did in fact give me the missing item that belonged to the vehicle, unfortunately was it stolen from a prior test drive. The staff made the entire car buying process easy, quick, and painless. Would definitely buy from them again. Big thanks to Rod, Jim, Zed and the rest of the staff!
I had a great experience here. They are honest, warm, and knowledgeable. They are the opposite of every dealer out there - not pushy at all. We love our Tesla. Thanks, Eli.
I recently moved to a Southern California and decided a new car was in order.I searched for a long time to find exactly what I wanted. About a month ago I came down to Ideal Motors to test drive an M3 they had on their lot. It was beautiful, very low miles and excellently maintained.Ive put about 5,000 miles on the car since the purchase and no problems at all.In addition to a great car, I received excellent service from people I would trust again. The whole experience was positive and no pressure. Just honest, good guys who sold me a great car.Thanks for everything Zed and team - Ill be back for the next one for sure!
Dealerships of used cars can be found anywhere but unfortunately an honest ones are very few and Ideal Motors definitely is one of the most trust worthy among them!There is no pressure on customers at all, they answer all the questions you have with honesty, no hidden fees and playing games during the purchase.... all of that distinguish Ideal Motors from many dealerships out there.Even after you purchase the car, if there is anything that they could help you with they never delay.Thanks Ideal Motors for the great service!
This was the best car buying experience I have ever experienced. Everyone was professional and went the extra mile to make sure this was a smooth transaction. Wonderful car. I bought from out of state and at every step of the way the entire staff at Ideal Motors took excellent care of me and my purchase. I HIGHLY recommend this dealership and would definitely purchase from them again. Great service!!
I am typically horrified about large purchases and mostly cars Ive never had good luck with dealer or the cars themselves. The guys at ideal are professional and personal very nice people. They went above and beyond to make sure I got a good deal. Then, above that theyve taken care of me even after the sale. They care about what they are doing and will help you however they can. Great experience with some really cool people.
Thank you to SPECIFICALLY ELI and the IDEAL Motors family!! I bought a Tesla unseen and the vehicle was shipped and at my home in about 4 days start to finish! And it was better than described! Be confident in your purchase with IDEAL MOTORS, immaculate cars!!!THANKS AGAIN ELI!!!
Dealerships of used cars can be found anywhere but unfortunately an honest ones are very few and Ideal Motors definitely is one of the most trust worthy among them!There is no pressure on customers at all, they answer all the questions you have with honesty, no hidden fees and playing games during the purchase.... all of that distinguish Ideal Motors from many dealerships out there.Even after you purchase the car, if there is anything that they could help you with they never delay.Thanks Ideal Motors for the great service! 👍👍
I recently purchased a 2014 Jeep Wrangler Sahara Sport from this dealership, the staff (family owned) pleasure to deal with. No pressure, thy will not even try to force sell any additional products. They work with all the top auto finance banks should you decide to not use your own financing. Being a professional in the auto finance industry I highly recommend Ideal Motors if your looking for a used car. They tell you exactly what their in the car for and how much theyre making. Dont waste your time going to other independent/non-franchise dealers. A++ keep up the great work guys!
Had a really good experience buying a car here. They were responsive on email and happy to provide an out the door price before I even showed up. Very helpful, no pressure sales approach was a refreshing change and the price was good too.
I recently purchased a used car from the guys at Ideal Motors. I was surprised to find out that Zed and Eli were much more approachable and professional than the typical car sale man with the slick back hair and sharp tongue. These folks were knowledgeable of their product, and they made sure my wife and I felt comfortable during the entire car purchasing process. They have been very helpful with the after-purchase customer care, and I would easily recommend Ideal Motors to my friends, and anyone else looking for a car.
Hi, Just wanted to say I bought a car here a couple weeks ago and it couldnt have been smoother or better. Zed explained the process with no upsells or games, and I went home quickly and happily with my beautiful preowned Tesla. Great communication, helped me with the transition, and very experienced with Teslas! I will definitely recommend this place to anyone looking to buy a used Tesla. Btw, I almost never write reviews, but I wanted to because this place is awesome! :)
Amazed. It was my first time buying a car from a dealership, so I went to a few of them. Like most when I arrived at ideal motors the atmosphere was well received and welcoming. I met an agent by the name of Eli who showed me a few used cars and helped me picked one. I love with my new used car.
About 6 or so maybe even more months ago I purchased a Toyota Corolla 2010 S with 100,000 miles on it for a very good and fair price. Wanted to put some miles on it before I wrote a review. I have currently driven 20,000 miles and have had NO engine lights come on at all. Absolutely no problems with the car extremely well taken care of and so was I when I went to ideal motors. Took all the stress out of buying my car! Couldnt be happier with the end result. THANK YOU IDEAL
I have been searching for months seeking a good reliable gas saving vehicle for my care-giving job thru my SEIU member website. Sure enough I found a beautiful 2007 Toyota Camry Hybrid by 1 owner. Clicked it to get a call back from Ideal Motors, and they sure called me back the next business day.I had talked to Zed and Im pleased for him working on getting the car that I really wanted of jumping hoops to get it approved. I also appreciate for Zed taking the time to get all the paperwork done before I came, because Im 2 hours away from Ideal Motors hoping to get the car. I cannot complain of a great deal to get the car, and enjoying a clean car that they took really good car of. I wouldnt get it at a low monthly price in any other places.Im eternally grateful for Ideal Motors positive attitude, and I would recommend myself to get another vehicle in the near future.
IDeal Motors is one of the most amazing and helpful dealerships I have ever been to. I totaled my first vehicle last week and had found a car of theirs online. I went to check it out at 7 (their closing time) and see if it was there. It was. Rod (I believe) asked if I needed any help and allowed me to check out the car and eventually bought that car the same night and drove it away an hour later. These guys will work that extra hour and walk the extra mile for you.
Over all experience was great!
If youre looking for a used Tesla you need to see Jerry and Zed, great experience buying my Tesla from Ideal Motors. They go above and beyond to make you feel comfortable making your tesla buying experience great. Very knowledgeable on tesla 101 if you are new to Tesla as they are also Tesla owners. Highly recommend them . Thanks guys .
Bought a BMW X5 from iDeal Motors. Absolutely positive experience. Cars are in perfect condition, seems that guys really search for the cars, and only buy a good deals. Totally recommend
I bought a 2007 Cadillac Escalate couple of years ago. Had to do some minor repairs after having it for about a month or so. The truck was making a very loud noise and was shaking a lot when driving it on the fwy. Had to fix it and it came out very pricey. Other than that the truck has been driving better. Thinking of going back to see what other trucks they have now after 4 years with my escalate/
I had a great experience quick and easy and was able to work with me. After going to multiple dealerships and dealing with many salesmen I felt most comfortable here and the used car were detailed very well.
Bought a R-class Mercedes with a more than fair trade in and deal. They also fixed a few things on the R-Class and helped with a delayed down payment. Out of all the places Ive been they are the best by far.
If youre in the market for a Tesla ... Go see Eli at iDeal Motors in Newport Beach. They were great to work with!
I bought my car here and loved these guys. I had some paperwork issues but they kept me updated throughout the resolution process.
Great family owned dealership. We were treated with the utmost courtesy. I would highly recommend doing business with these guys.
Zed was honest and straight forward. Was an easy process. Thanks.
Friendly. Straight foward. Worked after hours to help us get what we wanted. Would recommend. Thanks a bunch!
Went to iDeal Motors one Sunday morning. Went to check out one of the vehicle they had in stock. Exterior is clean. Interior could have been cleaner. Once I got there. Eli was the first to help us out. I have read that they let you take a test drive without questions. Except for one, which was do you have insurance. After that I test drove couple vehicles. But the Land Rover LR3 was in my eyes. It drove nice and smooth. I thought I had a good credit. But I guess it wasnt the case. Was denied from couple lenders. But somehow they got me approved by one lender at a good interest rate. Bought the LR3 the same day with warranty coverage. I hope they do send me a small door piece that is missing. But overall it was a good experience no pressure in buying. They work their magic if you do want to buy a car from them.
Bunch of scammers!!!! Be aware.If I could I wont give them any stars.I purchased my Mercedes from them 2 years ago when their name was hybrid motors before they got bunch of lawsuits and had to change their name. I purchased an extandad warranty from them with the car through Alpha.I was tolled that the policy I got its the best Alpha has to offer, that will cover anything on the car.after having issues on my car which was SUPPOSED to be with only 40K miles ( not really sure about that. But I cant proof nothing at this point).I called in Alpha to submit a claim. Then I was told by Alpha that I have lower grade policy which basically not covering anything.on the contract I have the policy type is not listed and there is no record on what Ive paid for which was $2500.When I called ideals/Hybrid motors and asked to update my policy info I got rude response and they basically tolled me that they are not willing to do anything at this point and hung up the phone on me twice.Alpha is not willing to change anything on the policy because thats what the dealer sold me. I basically got paid for the best coverage and got the worst.Now I need to spand more then $4000 repairs on my car that was supposed to be covered if those people wasnt so GREEDY on their profit.Dont buy there anything unless you like to be scammed and spend arm and a leg on your used car with fake miles on the odometer.
I dont usually shop at non-franchise dealers but my wife found an Acura MDX she loved on their website. I was skeptical having bad experiences in the past. But Zed and the entire family are stand up guys. There was a problem with the AC that surfaced the day after we bought the car and they went the extra mile to make it right. They made a repeat customer out of me! Ill for sure be back for my next car
Recommended do not buy car here got a car fax of car showing nothing was wrong assured nothing was wrong by dealer ran the car about 500 miles since buying car and took it to BMW to ask what was wrong and had non engine problems warranty not valid ended up being 3,500 off repairs and ideal wont stick by their product assuring me it was fine with them and making it seem like my fault now stuck with car payment on top of repairs horrible dont recommend they dont stick by their vehicles
The cars look desert sun faded and smell like cigarettes. The sales guy uses a fake name (sketchy persian dude) and smells like too much cologne.Heres a tip, any cologne on a Man is too much. LOL. Joe Bruin says Skip It (not the 90s toy)!
Pleasant, honest, and knowledgeable. Great experience!
Louts, I see what is on sale, and the owner comes up and says: what am I doing here? smoking around? Garbage place I do not advise to come here people here apparentey became conceited and very well earn ...
I love it
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