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Pacific Elite Collision Centers - Costa Mesa North
1306 Logan Ave, Costa Mesa, CA 92626, United States
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Pacific Elite Collision Centers - Costa Mesa North
Comments
Ka
Review №1

I am so impressed by everyone who works here! And a special thank you to Marvin for being awesome, helpful, and friendly. I felt taken care of every step of the way. Ive never done a repair like this on a car, and I was a little nervous about the process going into the shop. But Marvin answered all my questions and was extremely helpful through the whole process. Thanks for fixing my car, guys! I cant even tell something happened to it, the job was that well done!

Je
Review №2

Im glad I found this place. Dan gave me an accurate quote in minutes, kept me informed of the progress, and when I picked it up, you cant even tell someone had hit my car. The work was done quick and efficient and for a lot lower than I imagined. I will definitely come back if I ever need body work done again! Thank you!

Ma
Review №3

They really take care of your car, and use the best parts, to make it look like new again !

Er
Review №4

JP went above and beyond to make sure that I was ultimately happy driving my car off the lot. After some initial concerns he was able to turn it around and honestly did way more than he even had to in order to make sure I was happy with the outcome of the repairs of my car through Esurance. I truly appreciate him going the extra mile for me when he didn’t have to because my car looks better than it did before the accident thanks to him and his crew at crash champions.

Da
Review №5

Dan Bush and the team at Crash Champions made the entire post accident repair process easy and pain free. Customer service was great, with regular detailed phone calls on status and cost of repairs. Set realistic expectations of when job would be complete and actually finished car before that date. Ending on a customer service high note when JP offered to drop our car off at our residence and bring the rental car back to their shop. Great job, and for those who unfortunately had an accident or need body repair on car--- Crash Champions is the place to go.

Nh
Review №6

Customer service is great, always keep me up to date and finished the work way before the estimate. Very easy to work with and the price is reasonable as well.

Da
Review №7

We worked with Dan and JP. They did a wonderful job and made our car look and drive like New again. They were recommended to me so I felt good going to them and I feel good giving them the highest rating.

Ma
Review №8

They are an amazing body shop! zero bad things to say about them. they always go above and beyond! They have done last minute jobs for me and saved me a few times. Honestly one of the best body shops I have delt with. I highly recommend them

Ju
Review №9

JP was wnderful. They went above and beyond without charging me more. Im so happy !!

Ar
Review №10

I was more than happy with the service and end result of the car. I had originally thought it wouldve taken longer but I recieved my vehicle a week before it was originally planned. The service was A+ and updates were given at every single step of the process. The initial thought of going through this process seemed daunting at first considering its my first accident but Crash Champions made this whole process very easy and smooth. Hope this helps someone else

Le
Review №11

I brought my brand new car to Crash Champions to fix a fender bender and their office was so clean and their staff was so friendly. They have a communication schedule set up as well as an open door policy for the customer to call for updates. They were very professional and my car was returned like new, washed, and with a full tank of gas!!! I highly recommend them!

Mi
Review №12

They deserve the 5 stars. Polite. Professional. Punctual. Kept me up to date on my repairs the entire time through texts. Super easy

Vi
Review №13

Trevor and Walter and the experienced painters did an exceptional job. My car was sideswiped - the door and fender had to be replaced. They replaced everything and painted the necessary damaged areas to perfection. Trevor kept me informed during the entire process - from working with my insurance company to completion status. My car was ready and polished before their ETA. Thanks for the great work!

Du
Review №14

The facility at this location is very clean and modern, the staffs are very kind and professional, and the services are top-notch. Especially the service advisor, Mr. Trever Peterson, was very thorough, patient and provided me with the best service way above what were required and expected.

AU
Review №15

Jonathan Luna, very professionally, knowledgeable and know is work.... I have to give special thanks to the guys in the body shop, hands down real professionals again thank you all for restoring my truck back to normal, awesome work again thanks, have a great day.

Jo
Review №16

This place did an amazing job. Jonathan Luna was the guy that helped me out. He killed it. Had me feeling like a family member was taking care of my car. Highly recommend.

De
Review №17

My Lincoln Navigator needed a new window and minor damage repair. Jonathan assisted us and got everything handled perfectly. They do great work. Super!

St
Review №18

Great work. The people over at this shop are great

Do
Review №19

This place rocks .My truck looks fresh again. Super friendly people, always kept me in the loopTop notch on time work and a good time frame..They handled everything. I now have a collision repair shop I can confidently recommend.Thanks, Don Greene

Ja
Review №20

On July 6th, Tuesday, I sent my Nissan Altima to Pacific Elite Costa Mesa North for some body repair work. Two or three years ago, on an early morning I hit an animal when I was getting on a highway. I killed the poor animal but it also caused some damage to my car - First, it caused a dent to the AC condenser of my Altima. Secondly, it damaged my front bump and the under cover. Pacific Elite Costa Mesa North team did a great job - They were on time/on schedule finishing all quoted repair jobs. In the end, I was abel to pick up my Altima on time on July 10th afternoon. Also, they did couple of extra things for me that I didnt expect for. Overall, I was very satisfied with their repair work and their service - Thank You, Jonathan and the team at Pacific Elite Costa Mesa North!!J.D.

Pa
Review №21

The service was excellent and vehicle was delivered well ahead of schedule. Nick was great and Jonathan kept me updated regularly.

ed
Review №22

Jonathan Luna always gets the job done right, he always keeps you in loop of what’s going on highly recommend him and the crew

Li
Review №23

Warranty work. Responsive and proessional.

Fa
Review №24

I was rear-ended in my Chevy Volt. The other drivers insurance company referred me to this place, which made me skeptical, and I wanted to go to my regular repair guy. But after reading the Yelp reviews, I decided to bring my car into Bodycraft Alliance, and boy am I glad I did.I called at 11:00 for an appointment, and Trever took my car in and had a rental car waiting for me by 11:30. The insurance was covering the damage to the rear of the car, but I also had some damage to the front from a prior accident. Because of the significant work being done to the rear, Trever provided me with a generous discount on the repairs to the front - just $300 total for what had previously been quoted by another shop at $1000 (which is why I had previously declined to repair the front). I enthusiastically green lit all repairs.Later that day, Trever called to let me know that the insurance claim had gone through. The next day, I received an email updating me on the status of the repairs and expected delivery date of ordered parts. I continued to receive regular updates until the repairs were completed, two days ahead of schedule. Trever made sure the car was outside and ready extra early this morning for me to pick up before work. The repairs were EXCELLENT. You would never know my Volt has suffered through multiple collisions (listen people, be sure to get a carfax before buying a used car).In conclusion, I highly recommend Bodycraft Alliance for their great attitude, responsive service and top notch work.

To
Review №25

Whether you own a Porsche, a dodge or hyundai....these guys treat you like royalty. Absolute professionals and best pricing on REAL COLLISION repair. Stopped in for a buff on some scratches one time and a FULL REBUILD another time. These guys never disappoint. Communication is the key, and these guys are the keymasters.

Ch
Review №26

Nicholas was very friendly and professional. Needed a quote for body damage repair and he was very thorough in explaining everything prompt in giving a fair estimate. A++

Br
Review №27

Honest and trustworthy staff, and some of the most quality work in the collusion repair industry!

Je
Review №28

Great price and great service. Thanks for a good experience!

J
Review №29

Very nice and courteous staff.

Pe
Review №30

Best service

Information
34 Photos
30 Comments
4.9 Rating
  • Address:1306 Logan Ave, Costa Mesa, CA 92626, United States
  • Site:https://pacificelite.com/htmlPages/downey_west.html?y_source=1_ODk2OTEyNC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 714-957-1000
Categories
  • Auto body shop
  • Car detailing service
  • Car repair and maintenance
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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