Terrible service! Was lied to, paid for transportation to get there, just to be sent to another dealership. I received low quality customer service! Seems like they will say anything to you to get you up there to waste your time! Car selection was also not of the best options.
The guys went beyond the call of duty to make sure I drove off the lot with what I wanted. Will is the GOAT up there check him out you wont be disappointed! One last thing Carrie gonna get you all the way ✅
Very satisfied he made me & my children love what he helped us with If You’re Looking For help Head On Over Here To American Car Center (Conyers) & Ask For LEVELL ONLY !! He’s The Car Sells Man GOAT !! He’s Very Professional, Honest & He’ll Definitely Get You Going Into A Vehicle
I had a wonderful experience with levelle he and his team members went well over and beyond for me to get a car today and he definitely kept his word when he said that he would get me driving very friendly patient fast experience customer service was well over amazing I would highly recommend family friends and anyone to come visit and get driving and in something affordable I love doing business today hopefully in the future so will my family and friends
I took someone here and tbh, if I was in need of a car and had bad credit I would absolutely go to this place.. I cant remember exacts on the contract but I do know that you get an AMAZING warranty for 3 years and.i think the car loan is like 4 years, in most situations. Plus I heard the sales man say that if your car is serviced for awhile you can get a loaner. Anyway, check them out. Great ppl
Sasha is the goat!! She was so awesome! Everyone had great customer service and very welcoming
Great customer service and and just friendly people all around. The whole staff were great and very helpful and hands one people.
My experience with Levell was very quick and hassle free. Everyone in the office is very efficient.
Great place to get a car.friend place to visit. Got my car .mr.hinton nice young man.
Great communication, will do everything he can to get you into a car! If you looking for a car, hit levell!! I’m super excited this is my first car I trusted him & he got me good LEVELL IS THAT GUY
I am in total shock I came in here with doubts not expecting to walk off the lot not only did I walk off the lot with a great car but with an car I didnt expect to get!!! If u are truly looking for a car come to American car center...and ask for lavell
Levell was great. I left with the vehicle I wanted and he kept us laughing the entire time..
Levell was very professional and so helpful. He took his time and help wonderfully. Please go to him for all your car needs!!!!
My brother bought a car from levell and relayed to me the whole process levell made it happen . i went up here to get a car this dude is the best ask for levell and bring what he requests you ride off this guy is the best salesman by far yo
I wasn’t able to get an approval to finance a vehicle with my current income status, but Levell made it possible to find a way to get me a vehicle that I need. He was understanding of who I am as a client in need. Thank you Levell
I must say i have went to many car dealerships in my life care salesman levell he exceeded expectations he made my car buying experience so easy that i recommend anyone who needs a car y’all have to go see him he is wonderful
I HAVE NEVER MET A SALESMAN LIKE LEVELL. I was gave the run around by other dealerships he made sure I got into a vehicle, TOOK CARE OF MY SITUATION & took alooot of frustration ask for levell & levell only he’s the perfect guy
Levell was an good person if y’all want an car please jus asked for him
I came through with my Mom not expecting a vehicle, ontop of that nonstop headaches was given, I reached with a level & he made sure & was knowledge on the vehicle & got me straight go shop Levell is one of the best salesman good experience by far
I love these people they was A1 quick process very professional nice and helpful I recommend anyone to try Them you will love the process I promise LEVELL IS THE BEST GUY TO GET A CAR FROM I PROMISE IM SO HAPPY !!!! HE DOES MAGIC & Wonders !!
Levell and his team went out and made sure I got what I was looking for I am so happy with my new suv thanks so much
Great customer service from Levell . He can definitely get you into something nice! check him out .
Horrible experience here today. I spent most of the day going back and forth trying to figure out if I could even get a car from here and was asking for the amount of the car and was told its 13k. So I went thru the process of getting it insured.... When the paperwork came up we sat down and I looked at it and saw lease and 23000! Beware they dont tell you your leasing the car they try to go thru it real fast so you dont notice and I was not happy. They will rip you off if you arent careful. Funny I went next door to turn and burn and was out the door in less than an hour in a car THAT IM ACTUALLY BUYING not leasing.... What a joke I hope they go out of business
The experience was very professional and helpful..my salesman Levell was efficient with assistanting me with a 2013 dodge avenger and i love it...im very satisfied with my purchase..the sales manager Will was just as helpful..i would refer them to friends and family
I was approved for a 2013 dodge dart it is a beautiful car they worked with me on getting out with a car Will and Princess helped me out alot as i was sure I wasnt leaving with a car but they assured me over the phone they could help and they did and alot nicer car than I thought too at that but also got me decent payments as well very doable indeed I thank them with all my heart
Thank You so Much Will for going above and beyond to make sure I was satisfied and leaving with a car that fit my needs for my family! Thank you so much for taking the time out to help me I really appreciate it! I love my Jeep and the kids do as well! You’re the best!
Terrible customer service from the manager Will, drove me to his store from Alpharetta to Conyers telling me he has the SUV I asked for. Come to find out he didnt then tried to put me in something I couldnt even fit in. Then told me I had to find my own way back to Alpharetta then called the police .. Good thing the salesman took me home Stan and Lavell .. but Id never do business with this place again
Levell Hinton was one of the best salesmans very professional, made me feel at home with the buying experience & I wouldnt go to anybody else but him . I recommend yall go ask for levell
Levell was awesome called and followed up and made sure I drove off with car of MY choice guys very friendly and professional he went above and beyond
I would not come here if Levell wasn’t here !! I been frustrated over getting a vehicle, no access to a reliable car, constant dealing with bad salesman, I got into contact with Levell Hinton & by far he was one of the best & took care of me LITERALLY I haven’t been so ecstatic in awhile ! Bro was patient, made sure I got into some that’s reliable ! YALL GOTTA COME SHOP WITH LEVELL DUDE IS THAT GUY I
My car malfunctioned and next thing I know I was able to get a car within 48 hours. Thank you American car center helping me and my friend in our time of need. My credit was not great but the price was fair and the service was phenomenal.
If I can give no stars I will. I brought a car from them a year and a half ago my car engine is gone plus my Cadillac converter is gone. The customer service in the service department is so rude and they dont have customer service skills. I can call multiple times a day to see if my situation was taking care of but nobody knows anything and they dont try to find out. I will not buy anything from these people.
Awesome service from the time me and my family grabbed the door handle to walk inside. Walked in with no car and a first time buyer and walked out with the car I wanted and a awesome down payment. I definitely recommend it for anyone who is trying to get a good reliable newer car.
Is the WORSE place to get a vehicle they lie about inventory and have HORRIBLE Customer Service!!!
Love my car
This review is a little different. My Truck broke down right infront A.C.C. Mr. Carmichael after watching me struggling to fix it in vane in the hot GA sun brought me water and soda. I spent the night there in my truck waiting for roadside service. In the morning lovely lady Dee who also works there came out to check on me and bought me breakfast!Wow! If thats how they treat the non customer I could only imagine how people get treated when coming to buy a car!If I werent about to get taken behind the woodshed in commercial towing and the International service center I might be in the market for one of the shiney clean cars on their lot.If you the reader are in the market, I would come here first!
Dont Do It! Dont Purchase from this Company! I purchased a vehicle from ACC in 2019 Conyers, Ga and returned it in 2020! First, of all the Manager is a liar! I put $1500 down on a vehicle because my car was totaled. Never, explained the terms or their policies. Rushed me through the contract! Two weeks laterthe Corporate office called and said I was late paying my next payment, not to mention they turned my car off! Disabled it! Every time I pass by I get angry of how theyre ripping the minorities off! They put you in a situation to not pay them, then they Repossess the vehicle to resale it! More than likely they will try to follow up with a apoligy after this review, whereas they cared less when I was reaching out to them! This is your warning! Dont consider them Periodt!!!
Billy is a great honest salesman that got me into a car less than 2 hrs.
Stanley Did Well By Me!!!😁
Don’t ever buy a car from them I got my car 3 month ago and it’s been in shop for 2 months .. they will not give me my money back or put me in a new car and then they trying to charge me to get the car fixed...
Mr. Carmichael is a wonderful salesman, with a great personality. Mr. Carmichael has a pleasant spirit about himself. Takes his time to work with you and make sure you are comfortable. Mr. Carmichael took his time to explain the features about my car and made sure I was comfortable the entire time. He made car buying simple and easy.
Markus works hard at his office and Is a wonderful team player in regards to his coworkers!!! I truly admire that. He is kind and caring. And respectful and professionalThank you so much Markus. We hope to continue our car journeys with you!!!
I went to Go see Mr.Billy The First Day I came he told me I couldn’t use my Bank statements I had to have My check stubs so I told him I would come back The next day when I came back the next day he was Very Rude. & Having an Attitude with me . So I tried to speak with his manager because of course I’m looking for an car and I have children so I’m not stun the madness. And the manager says give him a min . So I left and never went back I would never suggest someone goes to Billy He is very rude and The Place is UNPROFESSIONAL. They don’t even have that many cars on the lot the ones they do have old as hell
Very unprofessional, doesn’t like to answer calls, don’t expect them to keep a promise about calling you back. Good pay
Great service go see David Miller
My experience at American Car Center was awesome. Carmichael made a way so that the car I wanted I got. He was great company while the manager got my paperwork ready. So again Carmichael and American Car Center was great and I pulled out with my car
I shopped around for a car for months and a friend told me to go see Mr. Carmichael he will take care of you. Good people! Excellent customer service! Mr. Carmichael will put you in a vehicle today.
I love Mrs. Dee she makes sure you get the car you want and shes just heaven sent... She is sweet and my new best friend.. This is a really great car lot and the people great.
Mr Carmichael was outstanding with all his help with the purchase of us getting a car! He was very cool and professional! I would definitely recommend Mr Carmichael to my family and friends!Thanks Mr Carmichael for everything!!!!!
Very nasy attitude at this location ..
Mr.Carmichael was amazing and funny. The whole team was excellent. He made sure I got into my new car. I recommend this car spot.
Very nice 👍👍👍
Mr. Carmichael had great customer service, he explained everything to me in clear understanding.. He got me out in a timely matter.. Overall experience was great
The sales team were very eager to help.Mr McBride who was my sales person was very cordial and took time to explain the process in a very non pushy manner. He treated me as a human being. It was very good customer service but even more that in the sense that he made me comfortable. He even offered to help me get home because i had to return the next day to complete the transaction. The whole team basically had the same attitude. I will send referals his their way. Thanks.
I went to american car center and was looking for a car and the sales associate dereck was awesome he went over everything about the car even the engine and norval that was in the office was also awesome and professional
Mr. Carmichael was my salesman. I bought a 2015 Chevy Malibu. The passanger side light cover was missing. Mr. Carmichael said it was on order. Two have came in since I purchased the vehicle. They sent the correct on back stating they thought it was the wrong color. Which it wasnt. Then they ordered another one it took two weeks. That one was for the drivers side. The sent it back two weeks ago and the correct one still hasnt arrived yet. But Im making my bi-weekly payments.
Ms.Dee, help me to get into a nice car. I recommend this place to anyone who is looking for a car. Great place with friendly staff.
Ro and Mr. Carmichael were very helpful in assisting me with the purchase of my new vehicle. They were professional and courteous. I would recommend them to anyone 😉
I had a great experience at American Car Center! Mr. CarMicheal made sure I drove off the lot with a car that I liked! He had a great personality! I came in there sad with tears in my eyes and I left with a big smile on my face because he not only made me laugh but he made sure I got what i liked and drove off the lot with it! Thanks again Mr. CarMicheal! Youre the best!!!
Would have gotten 5 stars but the problem is customer service at this location is amazing however there corporate office take way too long to respond to serious car problems. They dont treat people like valued clients. Sad and shameful!
Mr Carmichael very respectful person. Very helpful. Process was quick. Anyone need a car Mr Carmichael is your man. Everyone is now there.
American Car Center of Conyers, Ga is amazing. Charles McBride is truly the most professional, go-getting salesman you can do business with. He will work tirelessly to get you in the vehicle you desire. Regardless of your credit situation, he will make miracles happen. A 5***** rating is not high enough in my opinion
Bought my Jeep Compass from here. Mr. Brooks was a great help. Great customer customer service and overall great experience. Would definitely recommend going and asking Mr Brooks to put you in your new car.
American car center is a rip off sold me a car under recall never told me. The horn didnt work and my check engine light can on the next day. the warranty department is all jacked up and the customer service is way under the bus. They sent me to a pep boys and another place that’s fix cars. The people didn’t even want to do a diagnostic on the car till they had payment because they said American car center don’t like to pay. When I got up there and was calling I could not get anyone on the line to assist me with getting my service plus your not really purchasing this car your leasing it. they don’t tell you that. Just know this is the absolute last place you should get a car. I’m telling u that you will be very upset later I promise you you will they
Roe and Carmicheal was GREAT. They got me in and out without a problem I would HIGH SATISFY and recommend Roe and Carmicheal. Ultimate blessing being that I was having a hard time knowing my credit was poor.
Great deals on autos.
Mr. CARmichael was very fun to work with. Made my car buying experience very exciting. I enjoyed my experience buying car and he was very helpful
I Love the American Car Center I was looking for a vehicle and Charlie the Sales Associate was Awesome he helped me find for Perfect car. The services were wonderful from all team members . I highly recommend American Car Center if your looking for a vehicle and Ask for Charlie !
Spoke with Brooks!! Amazing guy. He was able to work with me and help me get the best car!! I was in a dire need of a car. I was referred to him and he was able to get the job done.
I had such an amazing experience dealing with Charles at American Car Center in Conyers! He was absolutely knowledgeable and patient with me during the whole process. He got me in a 2014 Ford Fusion & I am riding in style & for that I am thankful!
Hasani was a great salesman he went above and beyond to make sure I left with the car I wanted. If I’m ever in the market to buy a car again I will definitely be back. Thanks to everyone that helped to get me back riding clean 🤩
If I could give negative stars I would. This place is a SCAM. I don’t care HOW bad your credit is, DON’T DO THIS TO YOURSELF!!! They will trap you with American Financial who will harass you even AFTER you’ve made your payments. Do NOT go here. Norval and Ms. Dee are their biggest sharks and scammers. Be aware! Their cars break down after 1 week and they won’t let you switch
I love these guys. they hooked me up.
Salesman Charles and Finance Mgr Spencer were awesome!!! Fast easy process, in & out in TWO hours. First time ever!!! Come see them or any of the salespeople for excellent service!!
I would highly recommend this place to anyone that is looking for a car. They will work to make sure that you leave in something in your budget. Mr. Charlie is the man with the plan! Thank you again Mr. Charlie! Ohh && make sure you ask for Mr. Charlie
My salesman Charles was AWESOME! I told him my situation, told him what I was looking for and he went above and beyond to get me in a great car! I’m very satisfied and will refer everyone I know!!!!
After a stressful week of trying to purchase a car - a friend said try ACC. Let me tell you, this has been the easiest process I have every had purchasing a car. The staff is professional and completely honest. There was no haggling very straight forward. If you are in the market to purchase a car please visit them first and it will be you’re only stop. Ladies they will treat you right. Don’t be afraid to come on out! I’m referring everyone! Thanks Charles and Glen!
Miss Dee was tha best the costumer service was EXCELLENT when they say your approved they mean it Miss Dee really fiout done any car lot
Charlie is the BEST car salesmen at this location! He made the process smooth and easy, I walked out the location with my dream car! Charlie made sure I had the car that I wanted with monthly payments that fit my budget great! Thank you Charlie!!!!!
After being turned down at multiple other car dealerships because of my low credit score and I have multiple repos I thought that I would never get another car. I called and spoke to Mr Carmichael and he said that he help me get into a car,l didnt believe it but I gave it a try and I left out the same day with a 2017 Kia optima.thank you so much Mr Carmichael .go see Mr Carmichael if you need a car
Mr. Carmichael was very friendly and professional. He help me get a car when others turn me down. Mr. Carmichael made it easy and simple I couldn’t believe it. Ask for mr. Carmichael
Mr Carmichael helped me get out of a car that I was struggling with and got me into a great reliable car that I am truly satisfied with!
After being turned down at several car dealerships, i came to see Mr. carmichael and he help me get a 2017 hyundai. He put me in a car with very little down. Mr Carmichael is a very good man and knows lots to his business and could help you get in a car with no problems. I could not believe it.
After being turned down several times for cars I came to American car center spoke with mr. Carmichael he was very helpful very knowledgeable very thorough mr. Carmichael out of my buying car experience has been one of the best sales associates Ive ever came across since Ive been buying cars I recommend mr. Carmichael versus any other car dealer in the area he is an awesome sales purpose
Omg the service was excellent. Mr. Brooks was very patient and answered any question I had. Appreciate their business. Definitely would recommend this place
Best Car Buying Experience I’ve had in a long time. Really hassle free! Big Thanks to Patrick, very professional.
It was all good until those payments started coming. Disabled my car for $1.31. 😂 Customer service is unprofessional, especially that Andrea!
I had the best experience ever!! Mike my salesman was a great help, very knowledgeable about the cars and service. The staff was great as well !! Thanks Car Center Conyers Ga location
Come see mr. carmichael if you’re in need of car. He was very professional and nice. There was no hassle easy to get into a car today!
Mr Carmichael is a wonderful and caring saleman he got me car for 500 dwn. I am truly ecstatic I am definitely sending my friends here .Thanks Mr Carmichael
Mr.Carmicheal is awesome. If you need a car hes the man to talk to.
Charles is great! He worked very hard to get me in the car if you need need a car he’s awesome
Anthony Brooks was very courteous. Even gave me advice on vehicle shopping. Answered all my questions promptly eben though it was early in the morning. Shame they didnt have what I was looking for.
Im not a fan of buying cars simply because in my opinion I think the whole playbook of the process needs to be thrown away.But Charles McBride made it extremely easy. I told him what I had, he told me what I needed,and I was in my first luxury car.Never seen a car salesman say hes going to get it done and actually get it done without trying to squeeze you out of money. American car center is luck to have him.
A great experience. Mike was very easy to work with and explained things upfront. Very nice people
Mr Jackson and mr Carmichael made it real easy for me,came in and left with a car..thanks
OH My GOD!!! MICHAEL, WAS SUCH A BLESSING. CARING, FRIENDLY, UNDERSTANDING, EXCELLENT SERVICE AND WAITED AFTER CLOSING HOURS FOR MY ARRIVAL. YES YALL!!! I GOT THEM KEYS!!
Mr carmichael made it extremely easy for me, please see him he gave me 2017 handi with very little miles on it, Im extremely excited