Quick to come to vehicle to check me for oil change. Discusses different oils-services and cost for each. Honest to advise length of wait time.

Fastest Wal-Mart Ive ever been to.

The 7 am open time is obviously not true.

Didnt open when they should have because they were low on staff but when they did open they got me in and out fast.

Horrible Im disabled and was pulling a boat. Instead of allowing me to pull by the door to get a flat fixed I had to either unhook the boat or take the tire off myself. I asked to use a jack. He said tools could not leave the shop. Funny when his buddy showed up tools sure left the shop area.

One never knows what he or she will get when going to a Walmart tire and lube department. In my experience at other locations the service is average, in line with a low cost provider. However, the last two times I have had my cars serviced, the folks at this location (on Dave Ward) have been great. Still much cheaper than other places in town, but on top they are friendly, and they vacuum the inside of the vehicle. Small thing, but I love it. Today, I asked them to to vacuum the back of the car if possible. No problem. Done. No extra costs. They were also super fast.

Their prices are so much cheaper for car parts and oil changes. Never had any problems with customer service. Theyve always taken great care of me and my car.

Got a screw in my tire this morning. Says the tire and lube opens at 7. I got here at 6:45 with 2 cars already in line in front of me. It is now 7:18 and not a single worker Has started checking people in, but they sure are worried about arranging tires In Front of the store with 3 people working on display and no one attending to customers....Im sorry but I feel like your customers should be your FIRST priority...if it want the only tire shop open right now I would be leaving...I was even going to go ahead and buy tired today since Im here, but now I wont. Ill take my business elsewhere for that.Then as I am at work waiting to hear I get a call. Says the tire cannot be repaired due to a cut that is leaking air in the sidewall, but didnt have a tire to replace it and would have to order it. I told her I needed my car today, so put the spare on so I can drive it. I show back up and they did not put the spare on. They documented that I declined the repair (which I did not) and that it was an unsafe environment, but when confronted they said it was holding air and safe to drive on it. Do not trust these people...they do not know what they are talking about.And the screw which is clearly not in the sidewall is still in the center of the tire as I am driving off. This is outrageous

I dread taking my car in...especially on a busy day. In between classes I dropped my car off at this Walmart for an oil change and tire rotation. Although there were cars in front of mine, it got done in less than 45 minutes and I was able to continue on in my day. No appointment needed. They are simply great!

Just called to get information very helpful oeople

Got here today to get my tires balanced. i have done this before at other Walmart stores and been out back on the road in 30 minutes. i noticed the shop was slightly busy but not more than any other shops. they told me it would be an hour to an hour and a half. Im not too sure why, they had 5-6 people in the garage working on cars. two in front of me were flat repairs, which is a 15 minute job. but for some reason i waited an hour and forty five minutes before they would even have rolled my car into the shop. and it would have been another 45 minutes they said to balance all 4 tires. the technicians were working slower than molasses and did a whole lot of standing around and talking. i took my car and headed back to work without getting done what i needed as i couldnt afford to extend my lunch break even longer than it was in the first place.i have never seen a shop with such a slow turnover for simple tasks, but when the techs and counter people gather up around the register for 25 minutes to try and order a guy some tires; I guess i shouldnt have expected too much in terms of fast service.I will be going to the Wal-Mart by my house in little rock that is much further away rather than wasting my time at this one again.

I went to the store on a Monday to pick tires, and made an appointment to return on Tuesday for them to be installed. I arrived at least 10 minutes before my appointment time on Tuesday. The tire greeter guy couldnt find my tires. I waited for about 2 hours and nothing happened to my car. Making an appointment is a waste. It doesnt guarantee anything. Save yourself the hassle, and frustration and go someone else with better customer service and less frustration.

Called DRAKE, TLE Mgr on 4/20 to get 4 tires and an appointment to have them installed. We set a time of 11 A.M. on 4/21. Got there at 10:45, tried to check in got a SUPER hassle. Told by young kid at counter he would be outside shortly. Went back outside. He came out and told me to move my car away from the tire bays and to the lube write up sign. WHY I had an appointment for TIRES. He walked back inside. A girl in a little hot rod car pulled around me and up to the lube bay. Another employee came out and started writing a portable service order for her then went to the next guy that pulled in behind her. There Were THREE workers in the Tire bays and then one MAN changing tires on one car. After waiting another 15 minutes at the place I was told to go to, I gave up and went elsewhere. THE FORD DEALER. I ordered my tires there and then at 12:42 the manager, DRAKE, called me to ask when I was going to be there for my tires. I had already called 1800WALMART to file a verbal complaint which was as always a waste for time but it sure made me feel better to yell at them. The Manager, DRAKE, promised he was going to check into what had happened.(He did not trust what I told him) I suggested tat he look at the SECURITY TAPES and SEE what was going on in the SERVICE bay that morning. AVOID THIS STORE AND THE #5 STORE ON HWY 65 NORTH AT ALL COST! They both are terrible at customer service.

I have been at this location on two seperate occasions. once for a tire patch, which the Tech ended up finding a second tire in need of a patch. (a month later, still no issues there.)the second occasion, was for an oil change. And i was very impressed with how efficient they were. both times ive been in, ive been greeted by literally everyone working in TLE. I definitely will continue trusting this particular location with my vehicle.

Car

Worst Experience ever. Brought the truck in around noon with one car ahead of us and finally got to leave at 3:30. Meanwhile the whole time watching 5-6 workers stand around not doing anything to help speed up the process. Ridiculous. Never will be back and dont recommend to anyone that values their time.

Quick service