I came all the way from Florida and my headlamp bulb blew in my VW and Joseph the manager helped me out. He went above and beyond and changed my light bulb hes an awesome gentleman! Id recommend this place to anyone!My sincerest thank you!
I have been in this store on Harkrider street a few times and Joseph has helped me every time. This man, he has gone above and beyond to set me up right. I really appreciate him taking the time to explain the problem and help me come up with a solution that 1. I understand and 2. Is cost effective. You have a great employee here, and you need to make sure Joseph gets some recognition. I will definitely be back to this store, just because of his help.
Derek helped me with my car needs! Was on a budget and he made sure I got everything I needed with good quality parts! Didn’t catch the other guys name but he was awesome as well! Thank you so much Mr. Derek!
I used Advanced Auto Parts a few times . my most recent visit was for a 5R55S transmission for my 08 mustang GT after my decided it needed a few extra neutrals and less gears. I paid for my transmission up front $2,200 or so later and I got a piece of paper and a date. I gave the cashier my phone number for the file and promptly left after all was in order. I was told between the 13th and the 20th of april the unit would be there. I called the 13th and still no luck. Called the 20th and i was informed my transmission has been there for a few days. Apparently, the did not put my number on file so they called my old number . No matter. I picked it up later on the 20th and they helped me load the new unit into my girls light duty jeep/fiat . 190# transmission weighed her down a bit. All be all, I have a new trans that i couldnt find anywhere. Decent folks though.
Joseph was amazing totally start to finish he made sure I had the parts I needed and when helped me get running again
The staff is friendly and helpful. Highly recommend them!
Good people. Even developed a friendship.
These guys have always been so respectful and respectable!
This place is the best when it comes to customer service and employees more than willing to help in any way possible. Last Saturday an employee named Joseph installed a new fog light in my vehicle in the rain! Another employee replaced a key fob battery and helped get the correct wiper blades. Im sure they would have replaced those if I had had that car there. Highly recommend for any car repair items!
Yes we did and had to get a starter for the truck and my son in-law will fix it on hid day off sunday
Always have what you need, staff always helpful, Joe is very personable.
Shoutout josepth man, cool dude 🌟
Nice employee helped me find what I wanted. Clean store, fair price.
Great service Great prices these guys really know their stuff highly recommend
Staff had no knowledge of autos. Asked where something was & told just replace our radiator. Needed some clearance lights & didnt understand what wanted, just needed some light bulbs for our truck.
Very helpful Price shopping and informative on what to do and what might be needed for my truck
They definitely know the ins and outs of our car. Very courteous and polite employees who got us on the road in less than 10 minutes. They gave us new knowledge of how to fix it in the futre.
Joseph knows his stuff, even went out to the car to double check my needed headlight bulbs. Not too many old schoolers left these dayz! Very happy with the service at this location, hopefully the Advanced auto parts in Portland will be as “Actually giving a bleep about proper customer service like Joseph did here in Conway!😀”
I didnt need parts, but I need tape for the UPS drop box near them and they gave me some.
I had just bought a used a used RV and was getting ready to drive 1250 miles to Stuart Fl. The batteries in the coach were reading low voltage. I stopped by for some help. The Store manner was very helpful in removing the batteries and cleaning terminals even though it was raining. In 30 minutes we were back not the road with new batteries. He would not take a thank you tip. What I nice way to begin a road trip in a new vehicle. I can not remember his first name but want to thank him publicly.
They did a quick check of my batteries in my 2500 and found one was bad and one was on its way out. Provided a couple options without pressure to make an immediate decision. I love thier style.
Theres a couple of guys working here that really need a pat on the back James really good worker and helpful and Joseph has always been really helpful goes above and beyond to help any customer really great guy and thats hard to find anymore at an auto parts store from my experience.
Lost a wiper in pouring rain got off the I40 and the man in the store put it on for me
Good prices and friendly people
Joseph was kind, friendly and very helpful.
Was in and out in no time. Purchased a replacement battery for Honda Fit.
This location is always ready to help. Friendly staff and Good prices. I also recommend the site to store ordering.
I was have a/c issues and stopped in for freon. They got me hooked up quick and very helpful with my goofy questions. Customer service was great here.
I bought parts from them and they actually got them correct the first time.
Yes good staff and very experienced but the business dont treat employees well.. The company will hire 12 people and give everyone 13 hrs a week rather than 5 people with 32hrs a week which is still part time so it would not hurt the company.. Its safe to say from what Ive experienced from my boss in the past that the company cares about itself and not the customer or employees. Yes there nice and we always was and will be but hidden behind the smile is just another employee holding back so they dont get fired or thrown aside.
Great service and had what I was looking for.
Be careful I bought some lights, they turned out not to be the problem, I tried to return them but they didnt accept the return. The return policy is posted in small print by the door. They didnt have any kind of visible sign by the register. I am shopping somewhere else from now on.
Friendly staff, seemed pretty knowledgable
I will recommend this location every single time. I went in for a new battery and Joseph took care of me. He found the correct battery for my car and changed it out for me. The whole staff was friendly and very helpful.
Great knowledgeable staff,wonderful service! Saved time and money and they have the best no hassle warranty on parts. Saved enough to take my wife to dinner!
Well stocked friendly staff
Bought some new wiper blades and they came out and put them on for me good service
They was very helpful, I enjoyed it .
Our battery went out on us while we were in Conway 250 miles from home with a car load of grandchildren. The staff at this place could not have been more knowledgeable and helpful. Thank you Sheldon you are the best. Sj
They were really helpful
The men at this store have helped me in the past with a headlight. They were knowledgeable and extremely helpful. Today their service went above and beyond what I expected. These are good, honest people, and i will do my business with them only in the future whenever possible.
Sheldon is one of the most helpful guys I know. No matter what I need to fix he always helps me find a solution. I cant give this guy enough props for how well of a job he does.
Helpful associates. Clean.
They were super helpful in helping me find what I needed and with my car issues. I will definitely go back!
Helpful staff, had the parts and tools I needed.
Hands down they have the best employees
The staff was good and they were willing to install the wiper blades on my truck and Rav4. Bought the wiper blades here the last time and they lasted over 3 years!
Noah was very helpful in replacing the battery in my car! All friendly helpful staff here!
The guy helped me with getting the right fuse for my turn signals on my 2010 Kia and even helped me find and locate the right one and change it out. Some guy named Noah. Super friendly place, great prices, even better staff.
Employees are always helpful and have most things needed in stock. Call ahead to have them check inventory.
Dealt with Sheldon and Dallas. Extremely helpful, know their stuff, and super friendly. Great job guys!
Went here to get a code checked and was informed they don’t do it anymore because they didn’t make any money for it. Then was told I could go to Oreillys. I’m pretty sure they won’t amy money that way either! I said I guess it’s not about customer service anymore to which the employee replied no not really anymore. This has to be the dumbest business model I have ever heard of. Don’t help your customers and send them to the competition!
Very helpful they seem to be able to help you find what parts you need when you need them
Very helpful and glad I just have to buy bulbs for my headlights and not the whole assembly!
I had car problems today! Oh nooo! Went to advanced Auto and Dwayne checked my battery looked up my warranty replaced it for free and I drove off completely impressed and thankful! You guys are the best!!!!!!
Friendly service but didnt have what I was looking for
Good group of guys and gals. Even on their worst day they pull it together and do their best.
Good service, fast advice and concise directions
Always find what I need. Reasonable. I ordered on line & picked up in store.
They had what I needed and recommended a better fit for my vehicle. They were nice and fast.
Prices are good
Was treated well and given great service during my visit.
Its okay and theyre friendly
Replaced my wiper blades and recommended a good replacement
They got the right parts
Great customer service
Bryan was a great help with installing our battery for us
Good place to shop, The staff knows their stuff.
Good
Good service and fair prices.
I had to get my headlight replaced and mr. Sheldon went far and beyond for me while replacing it. I thank him so much.
Great store, friendly people.
Best in the business. This one has a very friendly staff
Knowledgeable staff and reasonable prices
Very friendly and helpful service.
Has all parts in stock when I need them. Good prices.
One employee was an attention hog but the rest were average Joes doing what they could for the customer. Nothing really stood out about this store from the rest of the Advance Auto chains.
Theres a nicer one on Dave Ward
They are always friendly & willing to help
Always have what I need.
Delicious treats and scrumptious drinks
Good people, reasonable prices.
Eyways have the parts I need and if not will search where to find it
Gentleman came out in rain to replace my wiper blade.
If store hours is 7am-9pm why am I here at 7:15am on a friday and the store is not open?
Guy behind the counter helped me out big time with a headlight. If I lived here Id be buying all my parts here.
Good bunch of people
Great customer service
Nice professional parts store
Great customer service
Great service
Good every time
Way over priced parts!
Wont price match oil. Everyone else does.
Great location.
Nothing bad to say
Manager wasnt very polite