From the moment I dropped off my car until I picked it up, I was greeted and treated as if I were their only customer. Everyone from the front desk to the repair personnel were very professional and listened attentively to all my concerns. The personnel caused me to feel peaceful about the entire situation after my accident and I could tell they truly cared. They were very meticulous in their repairing the damage. Everything worked like clockwork. When I returned to get my car, it looked just like it did driving off the showroom floor!Gullo Ford Collision is the place to go when you want the BEST service and repair! For me they are the only Collision Repair facility on the planet!!
Great management and prompt on time and demand. I dont how they keep up and always do a great job. They treat you like family.
Gullo sold us a new truck knowing there was a windshield recall, but did not tell us that. When we scheduled to bring it in to collision center to replace there was a very small ding in windshield (that had been repaired). We were told windshield cracked when removed so it would not be covered under recall😡 I asked for photos or proof and they said they threw the windshield away. I believe they are a bunch of crooks just out to make a buck. We will NEVER buy another truck there or use their collision center again.
I would like to say that the Collision Team ( Keith) made a trying time easy, the car repair was above expectations. I wouldnt change my experience for anything. Keep what you guys are doing the same becuase its working. I am a please customer( not by choice) but now becuase of my experience my next new auto purchase will be from Gullo. Collision center, let sales team know your bringing them customers.
Absolutely the worst paint job ever! Had to return three times and it is still wrong. I took possession of my vehicle out of frustration and will now have to take it to professionals that know what they are doing.
Quick service greeted you right when you drove up
The manager Billy is professional and honest. I believe he aims to conduct fair business.
I took my car into the body shop there and it took 2 months to get my car back and when I did, they had to keep it another week to finish fixing it after telling me it was ready. Will never take them my work again
Good workers. The employee at the front desk very professional.Billy is a great listener.Be sure to point out everything from your wreck. If you dont it may be missed.
Gullo did a great job at their collision center. Really helpful and professional
This is in regards to the collision center specifically. My experience has been great. Car was ready before the date that was given and was received in immaculate condition, ready to go. Amber was wonderful in answering all questions I had. Awesome work guys, thanks very much!! Would highly recommend to any and everyone.
My FoST was repaired beautifully!!!! Keith and Amber kept me up to date on the progress. Many thanks to all at Gullo! I would and do recommend them. Glad to have my car back!!! Thank you again!!! Pamela
They went above and beyond with my mustang!! My car looks better than ever. Thank you!
My daughter brought her car in after an accident for repair. There was an honest miscommunication about billing, but the management blamed my daughter for the miscommunication. They became rude and disrespectful without owning up to their part in the error of miscommunication. Although we have bought 4 cars from Gullo and had 2 cars repaired in the Collision department, they have now lost our business. Go to another collision center if you want good customer service.
Car came out looking great after a tree branch fell on it.
Great work! Looks good. Thanks.
To me first impressions represent the company. This afternoon I swung by for a quote, this place referred by my insurance company. When I inquired if there was time for a quote the man who approached us was so rude I had already decided I would not use this collision center for my body work. In his rudeness he informed me I had to have an appt. I explained my insurance company had already sent them the needed paperwork. There was no one waiting. He was pretty adamant about not looking at my vehicle. I explained I didn’t realize one had to have an appt just for a quote. The receptionist meanwhile found our paperwork and he agreed to have someone look at it. There are too many fantastic collision centers with great customer service that I can choose. This is definitely not one that will get my business
Collision center is quick and thorough. They do a great job plus wash and vacuumed my truck too!
Professional people doing quality work with very good communication to the customer. What more can you ask for!
Took a couple weeks but they repaired my 2017 Ford just like it was new.
Zero communication, almost a month to fix what was said would be 2-3 weeks, lack of updates. Do not recommend at all.
Great
Nice job and on time.
Good service very experienced
Nice people
Waiting or parts