Aaron amd Jose took very good care of us everytime we came in and we’re awesome with us!!! Definitely will refer more people to them!!! Pleasure doing business with them!!!

When I walked in I immediately noticed how clean and how nice this pawn shop was. Not many look like this. I was greeted by Jose. I have never pawned or sold anything so this was a first time experience for me. Jose was more than helpful. He explained the whole process to me and even let me vent about my situation. Carlos came to approve the transaction and was very helpful when Jose and I had questions. I will definitely use this place again if I ever need to sale or pawn anything. They are very helpful, thorough and super nice people. Highly recommend them.

This is the most organized and cleanest pawn shop Ive been to. Let me just tell you that the customer service experience you get there is great. Ms. Roberta was so friendly, helpful and very knowledgeable about all the items I asked about. She gave me a great deal on 3 items I purchased in the store. They also have a ton of great deals going on. I will be recommending others and returning to this location again for my next purchases.

First time visiting store and we were greeted upon arrival, store is very clean and well organized. Good variety of items and great quality

This place is AWESOME.....they are very friendly and helpful. Thank you Aaron and Roberta for you awesome customer service. They have great stuff, I will definitely be back. Oh Yeah....the music is everything. Stop by every chance you get.Latoya C.

I had a great experience at this place. I am definitely going back to shop😊

This was my first time dealing with a pawn shop, so I was worried I was going to walk out with far less than I was expecting. However, they looked through my items, took some time to research and came back with more than my asking price.They were friendly, no pressure tactics and quickly processed my items.Definitely a great experience if you are needing to offload your items for a fair price (or better).

My first time was easy, informative and laid back. Aaron assisted me thoroughly through the whole experience with knowledge and humor. I would definitely recommend this store to whomever should need it!

Jose was very nice and helpful. He got us the best price!

This was my 1st time ever pawning and selling items. I was so nervous because I thought they would try to under bid me. They not only made me feel comfortable they made me feel welcome. And I am so glad I came here. I would definitely come here again. Very nice and neat and friendly

Roberta was great to work with. Nice pawn shop. One of the best that Ive been in. Very clean and neat. They have a lil bit of everything you need. Will return soon.

Alicia was great. Great place professional services

Roberta, Roberta, Roberta! What more can I say, best jewelry buying experience ever. She was so patient and showed me every piece I asked to see. I will be back for Christmas gifts soon. Thanks again.

Awesome easy buying experience ..bought a xbox one if you need gaming suppliea they got it ..roberta friendly and made the process quick and easy!! will be back

Great business. Came in and got a fair deal done in under 10 minutes excluding the paperwork and all of that! Great place! Nice people also!

Easily the cleanest and well organized shop I have had the pleasure of being in. The staff is friendly and engaging. Very helpful. Also a huge variety of things. For all ages.

Customer service was amazing. The employees helped me find exactly what I was looking for with great prices. Definitely coming back!

Very Friendly Guys!!! Roberta Featherstone is my girl, she is super helpful. They always have great deals. I drive 25 + miles to get to this store, but I promise it’s worth it. The prices are great too.

I had the best experience ever at this pawn shop. Very professional in the customer service field. Answered all the questions I asked honestly. It was my first visit and I plan to go back very soon.!Great people and great merchandise.!#1

This is just the best pawn shop Ive ever been to. Its clean, they have a great selection of items, very nice prices, and they do layaway! Jose is awesome, knowledgeable, and he got me a fair price for what I was selling today. Go check them out.

I love this location, Roberta, Carlos, Aaron and Jose are the best!

RobertaWas a great help! She went above and beyond to make sure I was satisfied with the instruments I purchased. Top notch customer service. I will be back again!!!!

Very friendly. Great service. Very clean and and again very respectful. 10 stars!!! Ms. Roberta was very helpful and remained friendly as i took a while to conclude. Great work n.p.a.j.

Aaron was very outgoing and polite (: helped me with picking out a ring and polished it for me, very good find inside this pawn shop!

Great customer experience! It was close to closing and I still didnt feel rushed. Smooth exchange. Thanks Jose.😎

The most cleanest an polit pawn shop Ive ever entered. Staff is amazing an extremely fair

Great place to get good money for things u need a lawn for. Nice people . Great prices!!

The customer service was amazing Ms Roberta was awesome!! Definitely recommend this place..

Beautiful Store- Stop by and check it out!! GetExcellent customer service from Anyone on the team, From Carlos, Jose or Perla

Carlos is the best, thanks so much for everything !!

Great service, was in and out quickly, and amazing pricing!

Jose was very helpful and kind he helped me fine the perfect device for work will definitely come back !!!

I decided to stop into National pawn on Friday. Roberta and the other staff were very friendly and provided excellent customer service. They offered great deals. I will be returning soon.

Today is my first day working here and I must say that this job is really fun. I love the environment and how active the managers are here!

Excellent service!!! Roberta and Aaron were great with helping me with my sale. They gave me a great price and made the transaction quick and easy. I will definitely be going back soon!!

Good to work with. Pricing is reasonable and flexible. Easy process.

Good service and very friendly ask for Jose he will take care of you

Best deal ever/very friendly didnt feel like i was rod

Great people here they speak English and Spanish wonderful customer service thanks for helping me out.

Great service fair price knowledgeable plenty of inventory Good people

Thank you Roberta and Carlos for helping me today. This place is the best to come when you have financial problems.

Roberta was very helpful, didn’t get what I wanted but she explained everything in a very professional manner and I truly believe she gave me more than fair.

Great pricing and a large variety of items. I highly recommend checking them out if you’re looking for tools or anything else. Ask for Roberta Featherstone she’s amazing!!!

I love the service and products. The hand bags are beautiful. I also got a pair of sneakers! Definitely will be my go to!!

This is the most amazing pawn shop in the state. Regardless if you’re shopping or getting a loan come check them out. And when you get here ask for Roberta F., she will take good care of you.

Very good place. Different than moat pawn shops. A+

Nice pawnshop good quality and products and nice service very reasonable staff

Roberta was very professional, knowledgeable & friendly. After rounding up items to take to donate, decided to go thru my jewelry box as well & came up w/several pieces I no longer want but thought maybe worth a lil something. I took them to Carolina Mall to the jeweler w/the sign that says “We buy silver”. He was extremely rude & made me feel so stupid & embarrassed. I left but kept it all in my purse for wks & finally worked up the nerve to try National Pawn b4 donating it all. It was such a positive experience & she made me so comfortable & glad to be there. I was shocked at the $ I walked out with!!! I also noticed all the other staff who were treating others the same courteous, pleasant, respectful way!!

The store is awesome. Roberta is amazing the staff is on top of there game.

Good Prices. Great customer service

Reasonable pricing. well organized shop.

Very great service Carlos was the man will be doing business with him again

Aaron is the best sales person. Very knowledgeable and friendly. The store has a great selection! I will definitely come again.

Excellent service from Jose. Very nice items in stock

Great service definitely will be back Roberta was a big help and great customer service

Amazing customer service and I got an amazing deal on my Nintendo Switch!!! Aaron was very professional

Friendly, amazing workers! Carlos, Roberta, and Jose were amazing to work with! They really help you out and make sure you’re satisfied. They also have great variety and wonderful prices! Will DEFINITELY be back and would 100% recommend. They will work with you on anything!

Very helpful and knowledgeable staff. Clean and safe environment to shop.

Great place to shop or pawn they do great business

Today was my second time visiting this location. The first time I came, I received assistance from Carlos. He was very pleasant, helpful and hilarious lol During today’s visit, I received assistance from Sarah. She was also very pleasant and helpful and even laughed at my corny jokes lol I loved seeing how all of the employees interacted with eachother as well. You can definitely tell that they treat eachother like family and for me I feel like that brings a very easy going and inviting feel to any establishment. I will definitely be returning in the future and anyone who hasn’t checked them out yet is really missing out!

Great experience with Roberta! She was very nice and very professional. Will definitely be coming back

Great staff reasonable prices will be coming back again to shop with them

We had a great experience. Roberta and Carlos are an awesome team!

Super nice people. Carlos is the man

I was really happy with my service I gave them a rough time in the beginning. But Carlos helped me out and made me laugh . Best pawn shop .

I had a great experience with Roberta she made everything nice and easy great place to visit

Roberta was the best! She took care of everything in less than 10 minutes and made the process very simple. I will definitely be back!

Very polite customer service and customer friendly, clean environment great experience recommend anyone in the area or passing thru

Very smooth experience with Miss Roberta-Fair prices clean store

Came in today for the first time, Jose was great! Will be back 😀

National pawn is absolutely the best pawn shop I’ve been to in a long time hands down, unlike almost all the pawnshops in the Concord and Kannapolis area they will give you top dollar on gold I’ve had a absolutely great experience with them every time I’d like to think Jose Carlos Sarah and Aaron an outstanding crew it doesn’t get much better I will be a return customer tell them I end of days

Carlos and Roberta helped me and they were awesome so helpful and even told me ways I can get a new Apple computer. Just great customer service.

Needed a couple bucks and Roberta helped me out she was amazing. Made me feel like a member the manager even gave me a free blue ray dvd awesome. There was this other guy he was cool as well 🤗🤗

Great service and amazing place. Everything was nice placed and good service. Nice people, got the help I needed and were reasonable with prices.

I drive by this pawnshop almost everyday,and never went in. I needed to sell my computer and decided to give them a shot. Everyone I dealt with inside were extremely professional and kind,I could not be happier with the service I recieved,and will continue to come back.

I was just driving by and decided to pop in. I am soooo glad I did. I lefted there with a purchase and 2 layaways Lol..My sales assistant Roberta greeted me and took her precious time with me (about 45 mins)..helping me pock out some jewelry. She was so patience and kind. I lefted feeling happy with every intention of going back for more purchases in the future. Rest of staff was pleasant too!

Great service & good prices!

I came in today and left with everything I needed. They have a good inventory of things and the most generous employees ever. I love this place and will definitely be back soon.

Purchased a nice pressure washer at a great price. Jose was very helpful, answered all questions and was very professional. Thank you!

The service was great and very friendly and they keep you in the loop.

Great place, great service and price

Roberta was so helpful and polite and genorously made sure I was getting top dollar for my items. I would recommend coming here to buy and sell items!

Greeted in a welcoming matter..prices very reasonable able

Debated which pawn shop to trying just recently moving to Concord. This one had the best reviews and I was not disappointed. Everyone was so kind and helpful at this location. My transaction ended up taking more time than expected, which made them stay past closing. They were still very nice and never made us feel anyway about making them stay later. We had a pawn and layaway, and were very happy were our experience on both. Thank you Carlos and Roberta!

They are very nice and always look out... Definitely See Roberta Feathers tone...She Got You

Went in for some extra money for some bills both employees I saw helped me out and I would recommend them to anybody if they were looking to get some fast money! Will be utilizing them again.

Great place, friendly staff, good video game selection

Always a great experience. Great people

Great service Aaron help with what I was looking

Nice and friendly service! Def would recommend!

Ms. Roberta was a great help of getting us the amount we needed at the time needed! Thank you!

Great service great prices

Great Experience! I really appreciate the help!

Sarah and Roberta were absolutely AMAZING!!! Gave MORE and better customer service then I have ever received from a place of business! They have me as a lifetime customer!!

Great prices, great people, great service.

Really nice employees & also straight forward. Only pawn I know of that doesn’t try to low ball for quality items! 😁

Jesus and Carlos were absolutely amazing. They’d have great customer service and personalities.

First Roberta was amazing and Jose and Carlos were excellent in trying to make my experience easy and fast. I just enjoyed the whole experience and I really thank you guys for your help when I truly needed a compassionate sales team!❤️👍❤️

This is the place to go if you need to sell or pawn. As soon as I walked in, I was greeted with a smile. Pearl and Roberta was very helpful. They made sure to give me what I was asking for. This place also have layaway if you would like to purchase. The ladies was great here! Thank you Pearl and Roberta😊

Jose was very nice and I would recommend them to anyone!! Great customer service!!