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American Brake Service
59 Pleasant St, Concord, NH 03301, United States
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American Brake Service
Comments
Sc
Review №1

This is hands down the most honest and fairly priced garage I have ever been too! I will recommend ABS on Pleasant street to anyone anytime, doesnt matter what you need done this is the garage you will want to go to. Good and honest people here. 10/10

Fr
Review №2

All good! Fast, honest, very thorough and courteous! This place is a gem!

Ka
Review №3

Solid work at a good price. The first time I went here was because a friend recommended and glad I did. Been back multiple times and they dont try and up-sell other services. Also...friendly.Karl H

Li
Review №4

I am a long time customer.I am impressed with the dedication, concern for my safety, years of experience and excellent customer service you get at American Brake Service.

Ja
Review №5

Bob and crew are great. They are honest and always willing to work with their customers to get their car needs met.

Ji
Review №6

Really professional. The guy know his suff and hes very trustworthy

Ci
Review №7

Awesome place to take your car for inspection.

Mi
Review №8

This is the 3rd time weve used these guys. Im 57 and have worked on vehicles most of my adult life and have dealt with a lot of mechanics. These guys are top notch, always trying to save me money. They take the time to show the work. Youd be hard pressed to find a better garage. Bwell...Micky

Ja
Review №9

Bob is always a good man to have look at ur car honest an excellent service

Na
Review №10

Ive been going to Bob for 10 or 11 years! Hes always straight with you and great pricing for all the work Ive encountered. Cannot recommend ABS enough!

Sc
Review №11

Always a great experience. I have a 2001 Honda Civic and the owner Bob keeps it running. Bob is Honest and prices are reasonable. Please support your local independent repair shop.

Sc
Review №12

Very up front honest guy. Bob was very friendly, quality work and done fast

su
Review №13

Every time I’ve dealt with Bob I’ve been treated fair and he’s been 100% honest with us! He was kind and understanding and patient with my teenage daughters too! My son won’t use any one else! As long as they can fix it they have my business!

Wi
Review №14

Bobbys shop is where I go hes the best just ask himThanks

Je
Review №15

My parents and grandparents have been going to ABS to see Bob (and his parents before that!) for as long a I can remember. Naturally, there must be a reason! Ive tried out a few local mechanics, but always end up back at ABS. Bob and his staff are super attentive and never try to rake you over the coals. Im looking forward to my inspection next week-I can always count on Bob to be thorough and honest; he even remembers the make and model of my car when I call for an appointment. I recommend everyone to ABS because theyre the best!

LV
Review №16

I have used this shop for brakes and exhaust. The owner Bob is very straight forward and helpful. This is a shop thats honest and charges fair prices. Reliable and trustworthy, he wont try to sell you something that you dont need. This shop cannot do everything but for basic maintenance, brakes, inspection, tune ups, exhaust work etc.... Its definitely worth going to. Im very picky about who touches my car and they do a good job. Give them a shot you wont be disappointedUpdate april 2018. Got a failed inspection on my girlfriends car at another shop they wanted 1700 to make it right. I said no way. Took it to ABS and as usual bob was great fixed everything and inspection passed too. 950 out the door. Saved huge money. Good work and reliably trustworthy. Excellent shop.

Pa
Review №17

I have gone here several times and each time was a great experience. Bob explains every detail to know exactly what is going on. He is very trustworthy and will only fix what is necessary to get you back on the road safely.

Ra
Review №18

Bob got me in the same day, I’m confident that was a fluke, probably best to make an appointment. I had rear breaks done, done in the amount of time he said it would be finished. So reliable, also Bob estimated the cost and said it may cost more if something else was wrong, though he didn’t think that was the case.He called right away when he finished the work.I am very happy with the work done, customer service and price!

Pe
Review №19

Cant say enough great things about Bob and ABS! Local, friendly, expert service.

Ry
Review №20

Initially I spoke to Bob over the phone. He gave me a Quote for a left Lower ball joint, right Inner tie rod end, and left sway bar link. He gave me a ballpark figure that wasnt so bad, but said he would have to look at it. The estimation was free. After looking everything over he told me ball joints were not something that they do but tried to sell me on everything else with a few other odds and ends.I told him that if he couldnt do all of the things I needed done I would have to go elsewhere. He said my car would be ready for pick up and that the shop was open until 5. I requested that he just leave the keys in my cup holder as I would not be able to make it before that time. Before he got off the phone he repeated So I should just leave the keys in the cup holder? I replied yes, and thank you for your time.The Keys were not in the cup holder, or in the glove box, or behind the visor, or in the arm rests, or stuck in the seats, on in the carriers on the doors. they were not anywhere.I was without a car for a second day in a row and after walking there to get it with a walk back. Only because this guy couldnt take the time to put my keys somewhere that I could find them. Even after him asking me if that was what I wanted.Do I really what this sort of attention to detail (or lack there of) working on my car?

Am
Review №21

Had a great experience! Bob was great and I paid much less then going to another mechanic six months ago. They are honest and wont just replace something to replace if it doesnt need to be done. Also very friendly. Ill be going here from here on out for my brake needs!

Jo
Review №22

Fair, honest, and friendly service; exceptional overall! I always enjoy dropping my car off at ABS because I know it will be in trustworthy hands.

Wi
Review №23

Bob knows his stuff - He Explained everything that was relevant about my brake problem (spongy feeling) as well as quote amount / time. He was able to schedule me for the next day and all work was completed just as he said. Its been two weeks since the work and everything is great. I would recommend him to my family or friends as a man who does what he says.

To
Review №24

These guys are great. They have been working on my cars since before they moved to this location, probably 12-15 years. I have also used them for our work vehicles. As other reviewers mention, they are scrupulously honest and straightforward, almost to a fault. My most recent experience was with our 2009 Mini, which showed a code indicating new brake pads were needed. In the end, they found a sensor that had failed, and after replacing it, we are back in business! I love to support a local shop like this, as opposed to the big chains - I cant recommend them enough.

Jo
Review №25

I have heard the owner is very rude and confrontational, not a very professional persona.

em
Review №26

Didnt get as far as discussing anything vehicular as he aggressively came out the shop and yelled at some random man as I was taking a call in my car. Didnt feel comfortable approaching him after seeing that so went to another local mechanic

Do
Review №27

Went there for 2nd opinion .was told by Tilton Auto Serve I needed breaksreplaced & rotors turned. American Break took my car for a ride, took all my tires off did an inspection and said they found nothing wrong .Did not charge me for the break inspection !!!

Ky
Review №28

Bob is the best, I trust him completely with my car

sc
Review №29

Nothing but great experiences for the past 2 years. really personable, works with you when it comes to what really needs to be done and what he thinks should be done. i am very glad i found this place.

Bo
Review №30

Bob was very helpful and what he couldnt do he refurred me to someone that could.

Ru
Review №31

Was fair and honest. Ill definitely go back.

Ja
Review №32

Bobby is the best and most trust worthy mechanic! Not 5 stars, 10!!!

Me
Review №33

Bob was awesome! I told him that my breaks were squeaking and that the dealer told me I needed the rotors re-surfaced. He took a look, fixed something he thought​ might be causing the squeaking, and told me he didnt think the rotors needed any work. He saved me over $150!!

Gr
Review №34

Bob was awesome, went the extra mile to accommodate my schedule, explained exactly what I needed, showed me the worn parts, and charged a fair and reasonable price. Highly recommend!

J
Review №35

Excellent customer service. Very cautious with my tuned STI when doing state inspection.

Je
Review №36

They are 100% honest!!!!!!!! Sometimes you dont need an appointment. When you have one and you show up early he takes you right in if hes not working on an other car.

Ca
Review №37

Great place to do business very fair and honest

JC
Review №38

Bob is honest and fair which is really hard to find in a mechanic.

Re
Review №39

Friendly customer service all around great place

To
Review №40

Great honest service

Te
Review №41

Bob 🤩

TR
Review №42

Very rude staff

Information
1 Photos
42 Comments
4.3 Rating
  • Address:59 Pleasant St, Concord, NH 03301, United States
  • Phone:+1 603-225-2244
Categories
  • Brake shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–12PM
  • Saturday:Closed
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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