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Clayton Auto Service
4746 Clayton Rd, Concord, CA 94521, United States
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Clayton Auto Service

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Lu
Review №1

Very nice and helpful on the surface. If you dont mind getting overcharged and having other things broken on your car without being told, theyre a great choice, especially if you like being taken advantage of.

Ur
Review №2

This Team goes above and beyond to provide excellent customer service . I am a very happy customer for 2.5 years already and this are my reasons why:-You can always rely on them and this means a lot to me. They always helped me out when I needed it. THANK YOU!- very accommodating! They picked up my car, fixed it and drove it back. What is else can you ask for ?- hands off approach! You toss the key and they will take care of everything.-honest business practice: they had several possibilities to charge me extra or exchange unnecessarily parts but they never did it. They even refused to receive a tip!- good communication: Price is discussed before the service is provided. So no surprise how much you will end up paying. You will get a call when the car is ready- fast and good quality service for a good price- the entire team is very friendly and professional-they know their customers- they document well provided service in their system. It is reflected in CarFax as well.

Sa
Review №3

Good place that does work at reasonable prices. Went here since know so many people happy with thier service!

Lu
Review №4

When I left after a repair, my engine burst into flames. Unprofessional workers.

Mu
Review №5

Have a 2000 corolla, persistent check engine light. Shop was able to diagnose it and resolve the issue fairly quickly. A different shop, that I like but wont mention here, couldnt figure it out (even after replacing a few parts). Clayton Auto figured it out and the car passed smog!

gr
Review №6

I have over 300,000 followers and I recommend you take your car and see my friend at Clayton Auto you can tell him Greg sent you

Cl
Review №7

My son had to change a battery at this shop and they replaced the old one with a new battery charging $217.45. Same battery is sold to Home Depot at $. 119.00. They said that their battery has a life warranty so this is the reason of the higher price, but they never ask if we want the life warranty so they assumed we want it. Very unprofessional behavior and 0 - customer care.

Am
Review №8

Always great service, they know what theyre doing and treat you well.😊

Te
Review №9

Nothing but great service. Also found out they are able to do some of the services that you normally have to wait in line at the DMV for hours, to get done.

Jo
Review №10

They were awesome and very professional. It felt like I was doing business with a family and not a company.

Ma
Review №11

I take my car there and every time they do a very good job thank you

Vi
Review №12

Definitely recommend this place for any car repairs, I highly suggest it. Called more than 5 shops and none said they could fix my 05 mustang who I stripped the spark plug holes, called this shop and right away they accepted it. I met the owner and was great, talked to me and gave me a solution. This place is worth every buck

Mo
Review №13

Great service and business love the service. I was new to place and it was late night time to close the shop but as I told my problem to owner they stayed for some time and fixed my car I will never forget the help what you guys did. Thank you owner and staff and mainly I would thank Alisha my local friend for referring this business.

Ma
Review №14

I have been taking all of our vehicles to the Clayton Shop for 15 years.I have always felt respected, treated with kindness and honesty and have always had the best customer service and experience, with both Tech and the owner, This was a tiny shop back in the day when i used to go with family to drop cars and now has grown exponentially, and I can see why.These people know what they’re doing, they care about their customers and they go the extra mile to make sure you’re satisfied without nitpicking and charging for every single thing.They are flexible, knowledgeable and have never done anything but excellent work on both my new and used vehicles. I feel like they are family, and I would never take my cars anywhere else. Fair, honest, even offered me free service on an issue that turned out to be minor.

an
Review №15

Very efficient and friendly approach.Highly recommended

Ca
Review №16

I honestly recommend their business if you need compare any business with them I can bet you the best service with Clayton auto service. I appreciate your business.

fr
Review №17

Good service with owner and staff.Have been dealing with years we always get reasonable cost and they fix any problem as they know what is wrong with my car. I was looking for a right shop but Clayton auto service is best in concord that we found . Love their service will be their customer for long time as they are right and on their words .Some times if it is minor issue they do not charge and they have done it for free . I honestly reccomed their business if you need compare any business with them I can bet you the best service with Clayton auto service. I appreciate your business.

JA
Review №18

Great place to get your car worked on. Been coming here for years.

Br
Review №19

Very rude service, people act without knowing any detail on issue.

Sh
Review №20

Back on road on given time good service and staff was friendly. I appreciate your businesss recomending this business try them once you will know the service as am very very happy compare to everyone close by.

N!
Review №21

Very good diagnostic, very specific, point to point.Reasonable price.Descriptive about problems and options.Experienced and knowledgeable owner.Give it a try 🙏

Ed
Review №22

Came here for DMV work during COVID. Way better experience than actual DMV!

Ju
Review №23

I stopped into the shop because they took care of my sisters Toyota once and seemed very fair. I knew exactly what was wrong with my carbut do not have the means to fix it myself. They confirmed my diagnosis, got it up in the air and put new hardware in the exhaust swear I had done a poor job myself. It was $70 out the door and I could not be happier with their honesty and and reasonable pricing. May be my new go-to shop.

Be
Review №24

Great service and pricing, as always!

As
Review №25

Did my smog here. Good service.

Ta
Review №26

I was referred to this shop by a friend. I have been looking for a professional auto shop for a long time. Not only that they fixed my car and my wifes car, their prices were great and they were quick. Above all they are super friendly and easy to work with. No wonder they have good ratings all over the internet, they care about customer service more than they care about just making money off the customer. I have been referring them to all my friends and family and so far they never disappoint. 6 stars not 5.

Ke
Review №27

The Owner and staff are friendly and Approachable. They are very good and knowledgeable in there job. They protect there customer and they gave me a good offer. I definitely bring back my vehicle her someday. I highly recommend this place.

Ca
Review №28

Thanks for bulk rental car discounts car fixing I liked the way you treat us from the first all our rental cars will be serviced by you guys from know on thank you once again.

Su
Review №29

Very happy with the quick service I only had one car for my work and me and my son both were using it thank you for service .

Er
Review №30

Best service we receive from this business i am a happy customer from 15 years with a salvage yard, they help me ship a good parts when i get wrecked vehicles from auction .

Lu
Review №31

Good service I left my Toyota truck for repair & I got a good response by owner with reasonable price.Good owner & staff

Ni
Review №32

Love this businesss and owner the staff was so professional and I was back on road thank you Clayton auto service.

Be
Review №33

I am surprised to read negative comments. My experiences have all been positive. Price is fair for skills I dont have, turn around time is always considered and the staff is ALWAYS courteous, friendly and engaging. Clayton Auto Service is my go to shop for all of my vehicles. Should be yours too.

Er
Review №34

Found my new auto mechanic. Great guys couldnt be happier. Thanks!

Mo
Review №35

Regular customer and i have no hesitation recommending Clyton auto service.Great time with the owner & staff they know how to fix any problem with all my cars.Being into a part of rentel car business was worried how to fix all my cars i appreciate their loyalty and business.

Ja
Review №36

Lower than average on price. Usually no wait here but its an unpleasant one. The garage is open to the office so its cold in the winter and hot in the summer. There is never a smile or thank you from the receptionist and you arent greeted when you enter. Every time I come here I get right in but still wait as the mechanic usually talks on the phone and takes his time.Come for the price and nothing else.

So
Review №37

Courteous. The jury is still out on the work

Kr
Review №38

Front for scammers based in India, scam involves telecalling customers and steal there credit cards details. Edit: Please reach me, so I could provide all necessary proof, happy to help with investigation. I only mean you to part ways with scammers and follow an honest means of earning money.

Sh
Review №39

I was sold when I overheard Irfan say to another customer, Ill just fix it because its not safe for you to drive around like this. You can just pay me when you have the money. Your safety is more important than my money. Other than that they do quality work for a great price and they get it right the first time. You cant ask for more in a mechanic.

Di
Review №40

Staff and business is great thanks for helping in towing and fixing my car Jr.

Am
Review №41

I am surprised to see some good reviews, may be given by the known or the person who doesnt know anything about the car. I waited for nearly 2 hours here and found two upset customers, regretting why they chose this car station.The owner was bluffing about the oil leak problem in my car also. He just sent me home with a very minor repair (charged more for that too ) in my car and didnt explain me the exact problem. I will never choose this shop to waste hard earned money.Feedback 2 after your reply -When did you give me ride home? And you are saying you gave me a ride yourself, sir my friend picked me from your shop. God knows who is telling the truth. Your shop is the first place where I have heard a customer talking about engaging an attorney, isnt it shocking ? The problem on my car was not resolved but I didnt come back even after spending some money and your reply proved why I didnt look back.

Ai
Review №42

Great business and Great service will do business again thank you for the quality and service.

Ka
Review №43

We have been clients of Clayton Auto Service for many years. Irfan is the best! Cant ask for a better mechanic! He is an honest man and truly cares about his clients and their vehicle!

Er
Review №44

Real professional group, excellent work quality. Everytime I go Im reminded why this is my mechanic. Very good prices, timing, and no extra BS work suggested. Oh and now they perform certain DMV activities!

Sh
Review №45

Very good service. Ill be back for smog cert later in the year!

Le
Review №46

Called to ask about their services. Whoever answered the phone seemed annoyed. She was condescending and rude; obviously hates her job. Says a lot about their shop to me. Wish I could rate less than one star. Will take my car somewhere a bit further away with much higher ratings, with friendly, helpful people. Lifes too damn short to deal with horrible customer service.

Ha
Review №47

Good repairs at a fair price. Waiting area could use some attention so plan to drop of your car for service.

An
Review №48

Overpriced

Mi
Review №49

The staff are both knowledgeable and professional. Honest mechanics with fair prices.

mn
Review №50

We have 3 generations of car owners going to Clayton Auto. Irfan (owner) and all of his employees are so helpful!!

Fr
Review №51

I asked for price on a pair of HID bulbs for Acura and installation. They said they couldnt verify what price was on parts or labor and that I should come in. I then asked if I come in can you give me price on parts. They said yes. Then I asked why cant I get price over phone - They hung up on me!!!!!

Qu
Review №52

Came in on New Years Eve 6:30pm with a massive oil leak and they took care of it, even though they were clearly closing. Found the problem, fixed it.Didnt even charge me for labor.Friendly. Knowledgeable. Responsive. Recommended!

B&
Review №53

Owner and staff, over all very friendly best service,quick service reasonable cost . I taught it will cost me more but it was just $90 am very thank full for finding the right problem and fixing my car .

Sa
Review №54

I dont like a whole bunch of different people working on my car so Im thankful for the help from the shop cuz they need decent and respectable people and not just in it for the money they actually take a look at your car and listen to you so I appreciate them too even if theyre just doing their job

Fi
Review №55

Great service, kind,friendly and knowledgeable staff will recommend to anyone who has car issues

Bi
Review №56

Thanks Irfan for your interest. You guys are friendly, polite and knowledgable.

An
Review №57

Its been 2 weeks since starting the process. I was given the run around about getting a casting #. My mechanic confirmed with them that the engine would work but when I went to pay, they claimed they had to check the casting # to be sure it would fit. Suddenly I get a call after I called them numerous times & they claim it wont fit and I have to look somewhere else!!! Total BS, they got my card # & I got nothing. Screw Nathan & his boss.

Br
Review №58

Super Fast, great prices, friendly staff.

J
Review №59

Faster and cheaper. Big-O difference in the prices

Ja
Review №60

Good service well knowledge

St
Review №61

Very good service

Up
Review №62

Backdoor for scammers based in India.

Bo
Review №63

Friend ly knowledgeable!

Er
Review №64

Pathetic service, never get my car to them

Pa
Review №65

This place has DMV services and helped me out with a walk in, no appointment nothing

de
Review №66

Family owned and operated

Se
Review №67

Got my car to pass smog when no one else could!

Do
Review №68

You get the service you pay for

qa
Review №69

Good response

De
Review №70

Good service

Ja
Review №71

The BEST!!!!

Jo
Review №72

The owner knows the business of car repairs but his workers are sloppy and make mistakes...oil on mats, oil on steering wheel, stripped oil plug, loose transmission cooler line...and more

Hl
Review №73

Recommend

Information
10 Photos
73 Comments
4.2 Rating
  • Address:4746 Clayton Rd, Concord, CA 94521, United States
  • Site:http://claytonautoservice.biz/
  • Phone:+1 925-686-1000
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Brake shop
  • Lamp repair service
  • Smog inspection station
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–6:30PM
  • Wednesday:8:30AM–6:30PM
  • Thursday:8:30AM–6:30PM
  • Friday:8:30AM–6:30PM
  • Saturday:8:30AM–6:30PM
  • Sunday:8:30AM–6:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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